2015 C300 4MATIC leased end of Jan 2015. As of April 2015 my car has been in for service 6 times. Im having several electrical issues most of them are recorded on video. I have contacted Mercedes Benz asking for help in either getting me another C Class or a different model Mercedes. As per Mercedes Benz they will NOT change my vehicle at all. I ma to remain with this messed up car for three more years. Mercedes USA agrees that the vehicle has been in for service many times but have not found anything wrong with my car even after I am showing them videos of whats going on. DISGUSTING SERVICE!! THEY WILL TREAT YOU LIKE A KING UNTIL YOU HAVE ISSUES. I WILL BE TAKING THIS COMPLAINT FURTHER
I purchased this vehicle as a commuter car. I drive about 30,000 miles per year and wanted an AWD vehicle that was German engineered. You cant beat the performance! However, when the car was being delivered I quickly figured out that the technology is meant for use in your driveway rather than while you are on the road. The tablet feature is not integrated with the steering wheel controls, the favorites menu for the radio is one long list inclusive of FM, AM and Sat presets, the phone lists can only be pulled by incoming or outgoing, there is no voice control for phone w/out the multimedia pckg. Worst of all, no icon showing if a door is open!!!! UPDATE: I drove this car for 2 years and over 52,000 miles. The handling of this vehicle is exceptional. I drove primarily on the Taconic State ParkwY which is a narrow, winding highway. I felt completely in control of this car. While owning this vehicle I had multiple recalls and a problem with the wheels "rubbing" when making tight turns. After 3 services it was resolved. At 48,000 miles I took the car in for a major service ($1200) as my warranty was expiring and the engine made strange noises at lights. Unfortunately while driving on a highway the car wouldn't accelerate. I pulled off, turned it off and on, took pictures of the error messages and took local roads to a dealership. I was out of town. The service level at MB dealerships is exceptional. They took the car in, gave me a loaner etc. They couldn't identify what caused the engine not to detect the acceleration pins(?) but did a hard reboot of the computer system with a note that if the problem recurred a case would need to be opened with MB. I need a safe reliable vehicle and traded it in the next week. I'm trying Infiniti. Having to trade it in 2 years after purchasing due to the lack of reliability and what I perceived to be an unsafe car made the cost of owning this vehicle astronomical. I do not recommend this vehicle.
Had the car coming up on 1 year. I have 6400 miles. The 1st week I owned the car driving 80mph down the expressway the power steering went out. The car had to be towed to the MB Dealer. A month later the sunroof would not close (it started to rain) again back to the dealer. 5 months in the sunroof broke again. This time I told the dealer last straw fix this thing or take the car back. Tomorrow I take it in again for a knocking sound when you turn. Also the sunroof is now once again broke. Previous I had a E-350 and had no problems. This 2015 C-300 has been a huge disappointment. For the money MB commands this is just unacceptable.
I loved this car - and still do to a point. However, I noticed when I was driving off the lot that speakers were making a buzzing sound. I honestly thought it must be in my head so I kept going. 6 months later, I've had it in for this to be repaired for three days and it still does it. Internet forums are filled with users complaining that their premium Burmeister sound system buzzes and rattles. Some dealerships claim they can't hear it. One forum poster said he's had it in 9 times to fix the buzz. Yesterday, I made a video of EXACTLY how to reproduce it here. https://youtu.be/VjPDFnf6TOI Please do yourself an enormous favor and try this test to confirm that your new car does not buzz. Once you buy it, odds are it is permanent. I would not have spent 70k on this car knowing this.
Stunning interior, good stereo, stylish exterior and average performance. The bad.....Brakes with the AMG sport package will make a loud, disturbing noise when both weather and brakes are cold. Dealer says it is a known problem, MB USA confirms but does not have a fix. Opened a case with MB USA and they won't answer. Many complaints about this on forums. The noise is so loud that neighbors inside their homes have looked outside when I leave for work. Very embarrassing. Stay away from the black MB tex interior, it will sweat out a white waxy residue wheny it warms up in cold weather. If MB would stand behind their product, I would recommend but they don't. Buy a BMW.