C300 Sport 4MATIC 4dr Sedan AWD (2.0L 4cyl Turbo 7A)
2015 C300 4MATIC leased end of Jan 2015. As of April 2015 my car has been in for service 6 times. Im having several electrical issues most of them are recorded on video. I have contacted Mercedes Benz asking for help in either getting me another C Class or a different model Mercedes. As per Mercedes Benz they will NOT change my vehicle at all. I ma to remain with this messed up car for three more years. Mercedes USA agrees that the vehicle has been in for service many times but have not found anything wrong with my car even after I am showing them videos of whats going on. DISGUSTING SERVICE!! THEY WILL TREAT YOU LIKE A KING UNTIL YOU HAVE ISSUES. I WILL BE TAKING THIS COMPLAINT FURTHER
I purchased this vehicle as a commuter car. I drive about 30,000 miles per year and wanted an AWD vehicle that was German engineered. You cant beat the performance! However, when the car was being delivered I quickly figured out that the technology is meant for use in your driveway rather than while you are on the road. The tablet feature is not integrated with the steering wheel controls, the favorites menu for the radio is one long list inclusive of FM, AM and Sat presets, the phone lists can only be pulled by incoming or outgoing, there is no voice control for phone w/out the multimedia pckg. Worst of all, no icon showing if a door is open!!!!
Had the car coming up on 1 year. I have 6400 miles. The 1st week I owned the car driving 80mph down the expressway the power steering went out. The car had to be towed to the MB Dealer. A month later the sunroof would not close (it started to rain) again back to the dealer. 5 months in the sunroof broke again. This time I told the dealer last straw fix this thing or take the car back. Tomorrow I take it in again for a knocking sound when you turn. Also the sunroof is now once again broke. Previous I had a E-350 and had no problems. This 2015 C-300 has been a huge disappointment. For the money MB commands this is just unacceptable.
I've had my 2015 for a full year. This car is loaded, only a couple of options not purchased. I've really put this car through its long distance paces. Mountain driving, desert driving. Trips as long as 15 hours in a single day. The car is stunning inside and out. Seats are very comfortable. Never got a sore back, even on those super long trips. Handling is excellent, as is the fuel mileage. The haptic touch pad is a pain in the you know where. I just ignore it. Big problems with repairs, including a rear master seal leak on the transmission, a defective home link system (mirror assembly replaced), a plastic part breaking inside the front passenger door causing the door handle to come off, and several other problems. Fortunately all warranty. Consumer Reports rightly gives it a solid black circle, its lowest reliability rating. Has some crazy quirks with navigation software. For example, if I want turn by turn directions, the nav screen does not show the upcoming turn, but the second and third turns. That makes it confusing and useless. MB corporate knows about this and they agree that is how it functions. I've been waiting for a map update to fix this and other nav problems. Still waiting.
July 2016 UPDATE:
I have the base car, not the 4matic. OEM Pirelli run flats. Just over 18,000 miles on the car. Front tires have 70% tread left. The rear tires, for this rear wheel drive car, have have only about 8,000 miles left. I will have to replace the rear tires after about 25,000 miles. Cost out the door at Costco will be over $500 for the two tires. The tires are regularly rotated and properly inflated. The tires are wearing evenly. There is no misalignment issues.
December 2016 UPDATE:
The car is still a joy to drive. This year since my last update, I drove the car in one day over 500 miles from my home to high altitude in the Sierra Mountains and back. Superb gas mileage--34 mpg overall. Coming home (where I had the downhill, I got 37 mpg). Wonderfully comfortable seats. No back pain. The car remains stunning inside and out. Nothing in its class compares, especially the inside. The new Audi A-4 lags. Next year, BMW will release its redesigned 3 series. Time will tell.
Downside: Ongoing mechanical problems, mostly small, but still . . . Yep, I had to replace two tires after 24,000. Almost $500 out the door, a little cheaper than I thought in my last update. In my original review I wrote about poor navigation software performance, which corporate confirmed. Although with my lease I got free navigation updates, there have been no updates in the two years I've had the car. The software problems persist. The climate controls are a bit anemic. There is a 10-20 second lag from the time I set the fan (heat or a/c) until the fan fully kicks in. The a/c in hot climates (I live in an area where this past summer there were several 100 degree days) is OK and kept me reasonably comfortable, but the a/c is not as powerful as Lexus or Infiniti (I've had both makes).
I have one year left on the lease, then I will need to make a decision whether to turn in the keys or buy the car. The upside is the car's design and luxury, best in class by far, handling, comfort and gas mileage. The big downside is the mechanical problems. While the car is in warranty not a cost issue, but Benz repairs are very expensive once the car is out of warranty. This is huge. Then there are those awful run flat tires, which make for a less comfortable ride and very short tread life. Sadly, they are becoming common in luxury cars, although the new Audi A-4 has a compact spare. Right now, if I had to make a decision, I'd turn in the keys. If the car was as reliable as any of the several Lexus I've had, I'd get it and live with those awful run flats, but the continuing mechanical issues probably not. Fortunately, I have a year to make my final decision.
C400 Sport 4MATIC 4dr Sedan AWD (3.0L 6cyl Turbo 7A)
I loved this car - and still do to a point. However, I noticed when I was driving off the lot that speakers were making a buzzing sound. I honestly thought it must be in my head so I kept going. 6 months later, I've had it in for this to be repaired for three days and it still does it. Internet forums are filled with users complaining that their premium Burmeister sound system buzzes and rattles. Some dealerships claim they can't hear it. One forum poster said he's had it in 9 times to fix the buzz. Yesterday, I made a video of EXACTLY how to reproduce it here. https://youtu.be/VjPDFnf6TOI
Please do yourself an enormous favor and try this test to confirm that your new car does not buzz. Once you buy it, odds are it is permanent. I would not have spent 70k on this car knowing this.