2024 Mazda CX-90 SUV Consumer Reviews
Pricing
3.3 Turbo Select - $39,300 MSRP
Edmunds suggests you pay
$36,324Prices based on sales in OH thru 9/15/25
Final assembly in Japan
CX-90 Turbo S Prem Plus in Artisan Red and Tan Int
Otis, 05/26/2023
updated 01/22/2025
2024 Mazda CX-90 3.3 Turbo S Premium Plus 4dr SUV AWD (3.3L 6cyl Turbo gas/electric mild hybrid 8A)
92 of 104 people found this review helpful
20,000 mile update: Coming up on 2yrs ownership. My full review below still holds true. ALL the 'new for 2024' features still impress me, the fuel mileage is still 24city/29.5+ highway, and we still love the look/interior/engine-trans. After 1yr using Premium fuel, we began only using Regular Unleaded with no real change perceived in performance AND it makes me smile at the pump to use the lowest-cost gas when my neighbors are pumping premium. Only downside to ownership is the many recalls of this 'first-year' model AND that our local Mazda Dealer has totally FAILED in providing and "upscale, luxury ownership experience". I am very happy with our new 2024 CX-90 which replaced a destroyed 2018 CX-9 Signature (Auburn Leather interior). Bought one of the 1st ones in GA on Mar31st, '23. Have driven 1,300 miles in the 2 months I have owned it and done both sporty driving and one long, 200mile, roadtrip at 60-80mph the whole drive. 25mpg combined and 29.5mpg highway! I will be brutally fair in my likes and dislikes: LIKES: 1. This 3.3L Inline6 turbo and new 8spd auto tranny are a gem! Powerful and smooth, 340hp with Premium gas BUT the owners can choose to fill with Regular and power only drops to 319hp and no change in the 369lb-ft torque! 2. That large glass pano roof is great and it should have been on the later CX-9s too. 3. At the top trims ($59K+) the Tan or white interiors are amazing (at lower trims I would have wanted the "Greige"). My Tan interior with exclusive 2-tone leather wheel is very upscale. 4. Heated and cooled seats in ALL Capt chairs (4!). 5. The Driver Personalization features and the sporty way this SUV drives makes me smile everyday, wow. DISLIKES (well, I dont really dislike anything...so these are just "misses" for the Mazda engineers); 1. The seats are FIRM (good for sporty driving) but my CX-9 Signature was a good bit more comfortable when driving over an hour. 2. Very little room for your feet in 3rd row IF you have 2nd row Capt chairs. Having the center console in 2nd row makes this situation even worse. 3. The Pano roof only opens up about 6 or 7 inches...should be TWICE that since this vehicle is so large. 4. The best real wood accents are ONLY offered in the White interior AND only if you are at Turbo S PP trim (max trim level at $61,000+). The other trims (including mine) have a darker, more "processed" wood trim which actually doesnt look natural AND has been reviewed as fake wood applique by reviewers (even though Mazda USA confirmed my Tan interior had real wood). Either way, this brown CX-90 wood looks fake and my CX-9 Signature had MUCH nicer interior wood. 5. The rear window glass doesnt roll all the way down into the door! Now I KNOW you cannot push a big piece of glass into a small space AND the rear wheel well is the reason it cannot go fully down, I get that...but at $66,000 including tax, youd better ENGINEER it so it disappears, period. Otherwise charge me 40,000 dollars for this CX-90 so I dont feel bad when I roll down the rear window and it feels like I am in a KIA Minivan because my window stops 3/4 of the way down. These small dislikes are VERY minor compared to the GREAT driving experience and this hot new Inline6 turbo motor! I smile every time I drive it fast and every time I gas up and see I got 25, 26, or 27mpg on that tank while my neighbors are getting 16-19 in their 6 and 7 seaters. THANK YOU Mazda!
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So far, so good! Update still great!
Owner Review, 06/06/2023
updated 12/10/2024
2024 Mazda CX-90 3.3 Turbo Preferred Plus 4dr SUV AWD (3.3L 6cyl Turbo gas/electric mild hybrid 8A)
57 of 64 people found this review helpful
I have owned my CX-90 Preferred Plus for several weeks driving it so I now am able to provide some perspective. I traded in a 2020 Honda Passport. Similar horse power but different torque. Quarks.....The main thing that I have to get used to is the Hybrid system of how it starts the car going. Not necessarily something that bothers me but something that is different and has to get accustomed to because is is a bit jittery for a brief moment getting going. Charging pad is a bit sensitive to make sure you get your phone just right. Not a ton of storage space for stuff. Likes....Driving dynamics are simply awesome. Steering, braking, acceleration very responsive. Interior is well put together with nice touches even at my lower trim. This car is way more responsive than the Honda Passport with similar horsepower. I know the torque is what is really pushing this but still what a difference. Ride quality is nice with pretty comfy seats (I am 6'1 and a bit on the larger size:) with no issues in the seats. Quite interior, good ample outlets. 3 row seats are usable which is all I cared about since I am not putting someone back there all the time. Bottom line...if you value driving dynamics over utilitarianism than the CX-90 might be a good option. If you want more loading space there are better options. Updated after 20K driving. No issues, still a great car to drive.
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2024 Mazda CX-90 for sale near you
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- PHEV Premium Plug-In Hybrid 4dr SUVMSRP: $34,9672 mi away
- PHEV Preferred Plug-In Hybrid 4dr SUVMSRP: $31,60016 mi away
- PHEV Premium Plus Plug-In Hybrid 4dr SUVMSRP: $34,90016 mi away
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Major repair with less than 5K miles
R M, 10/07/2023
2024 Mazda CX-90 3.3 Turbo Preferred Plus 4dr SUV AWD (3.3L 6cyl Turbo gas/electric mild hybrid 8A)
109 of 125 people found this review helpful
We purchased the CX90 to replace a 2023 CX5 in order to have more room and a better ride. This is our 7th Mazda we have purchased since 2006 and have always enjoyed reliable vehicles. This one is not fitting within that category. When we took the vehicle in for its 5K oil change and a software update, the technician noted a leaking drivers side differential seal. This repair has now taken over 3 weeks and the dealer has informed us that obtaining the parts and special tools to complete the repair could take months. This is not the quality of vehicle or the service of vehicles I have come to expect from Mazda. Mazda Customer Support has been contacted and they are working on a solution.
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My first year model Mazda CX-90 was a dud!
A-D-A, 07/31/2024
2024 Mazda CX-90 3.3 Turbo Preferred Plus 4dr SUV AWD (3.3L 6cyl Turbo gas/electric mild hybrid 8A)
15 of 16 people found this review helpful
My 2024 Mazda CX-90 Turbo Preferred was back to the dealers over 20 times in only 3200 miles! It had issues for the major recalls including loss of power steering while we were on a trip. I had to deal with this steering for over 425 miles until we returned home. It had --2-- new 12V starter batteries replaced (a 3rd new battery was installed) until Mazda finally figured out all of the batteries had been undercharging due to buggy software. That issue included a dead battery (#2) only 2 weeks after it was installed and right in my driveway one morning. The low battery (and loud) alerts continued to show up far too many times even after that issue was finally resolved. Other issues were defective rear radar sensors and what seemed like an odd AWD sensation where it just would not seem to hold the grade of road smoothly without a lot of minor steering wheel correction left and right. This was more pronounced at highway speeds. (the gas only AWD I have now tracks perfectly on all road grades, unlike my CX-90 did). The list goes on. Well, at 3500 miles on the ODO I finally had enough and I traded it in for a gasoline only vehicle (not a Mazda!). This experience made me a Hybrid hater, at least for the time being. Mazda's reputation for excellence won't be affiliated with this new first-year model. My CX-90 was one of the first off the assembly line (manufactured late 2023) and thus, had the full gamut of issues due to Mazda design failures, faulty vendor components and many software issues/bugs. The dealer was great to assist, but, as I told them, they were held responsible trying to fix my lemon told to me through Mazda and I had a whooper of a buggy CX-90 right from the start of ownership. When I informed the dealership I'd traded it in elsewhere, they seemed relieved and also a number of their employees said they fully understood why I did that.
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Lipstick on a pig
Fred_inFL, 08/25/2024
2024 Mazda CX-90 3.3 Turbo Preferred Plus 4dr SUV AWD (3.3L 6cyl Turbo gas/electric mild hybrid 8A)
41 of 47 people found this review helpful
This vehicle was absolutely rushed to market and without proper testing. Outside...beautiful. Horsepower and handling (2nd gear and above)…beautiful. The interior is luxurious looking at first glance but there are so many reflective surfaces that while driving in the FL sun....it is actually hard to see at times…especially trying to use the side mirrors. Don’t get the white interior if you do buy this vehicle. The heads-up display...pointless during the day with sunglasses on. It is not bright enough to see it. The transmission is so clunky that the first thing that you have to do every time that you get into the vehicle is disable the i-stop by a hidden button down low under the steering wheel and out of sight. If you leave i-stop enabled, the car shuts off for like 10 seconds at stops and then starts again. Owners manual says that a complicated algorithm determines how long to leave the engine off as not to disrupt the AC and power usage inside the car. They did not test this vehicle in a hot climate. Aside from pointless wear and tear of restarting the engine, the i-stop makes using first gear even clunkier / more jerky. Literally, first gear is like a 16 year old learning to drive a clutch. The salesperson has a fancy explanation about all of the technology and passive hybrid systems kicking in as the car starts to move. I've complained to Mazda Service Managers numerous times and the response was....it is a clutch system and not a continuous variable transmission (aka...nothing can be done about it). In the last 15 months, the car has had 7 or 8 recalls…I’ve lost count. The latest is the radar system mistakes phantom objects ahead and suddenly brakes causing rear end accidents. My CX90 has suddenly braked on the highway while in radar assist cruise control when a vehicle is slightly ahead and in the lane next to you. Even worse if it is a tractor trailer. My canned response to my wife's hairy eye-ball is...."it was the car...not me." The car's software has MAJOR bugs....MAJOR. The worst being that while driving on the highway at high speeds....the I-Active system randomly crashes for 20-30 miles until it can reboot itself or you pull over and restart the vehicle. While the I-Active system is down, you lose several safety systems like 360 degree alert of nearby cars, blind spot monitoring in side mirrors and other crash prevention systems. Basically, your top of the line, technology packed, 5 star safety rated SUV is now a bare-bones vehicle with huge blind spots while driving high speeds on the highway. I’m a software developer and have pinpointed the issue thru trial and error as speed related and taking in too much information through sensors. If you stay out of the fast line and drive the posted speed limits…it crashes far less. I took pictures of the dash showing the error “i-ACTIVESENSE temporarily disabled. Rear side radar obscured. Drive safely” and how it was perfectly sunny outside…no obstructions like rain or mud. I even took pictures while on a road trip to show the error/mileage of how often it crashes and when it finally reboots while driving at high speeds on the highway. I left the vehicle in the shop for weeks so Mazda Engineering could investigate. Their response was “no error codes are written to the computer so they cannot debug it.” Hello…I showed you pictures of the error messages. The shop manager searched the internet and other CX90 owners are reporting the same. Still no software fix. Still no acknowledgement of the problem. Next step is to report this problem to NHTSA to hopefully force a recall on it. Facial recognition software...seriously flawed. 9/10 times it doesn’t recognize you and defaults to Guest so you have to go through the menu system to pick your name to get your personalized car settings like seat position, steering wheel, dash layout, radio station, etc. Apparently, Mazda may have fix for the facial recognition glitch…we’ll see. Infotainment software...Satellite Radio locks up and fails to start or play at times. You either have to restart the vehicle to reboot the system or you have to keep changing Entertainment Sources to get Sirius to work again. Mechanically…only a few issues to report. The driver side mirror vibrating has been fixed once and still vibrates a little. Doesn’t sound too bad until you look into your rear-view mirror glass and the cars are blurry. The front suspension creaks like a rusty spring coming out of your driveway. Mazda’s fix….a little grease for now. With just 9K miles on the vehicle the rear brakes squeal. Embarrassing when you are in a drive thru line in a $60K SUV and people are looking at your high pitch squeals. Plastics on the rear tail gate come loose. Mazda’s fix…a little adhesive for now vs improving the clasps holding it on. BTW…it is loose again. Another reviewer commented on how Mazda USA is trying to right the ship with the CX90 and provide good customer service. I completely disagree. They are in damage control mode watching their luxury debut flounder. In total…my CX90 has been in the shop for 2 months across the various recalls and complaints. Two months paying for a vehicle to sit in the shop. I called up Mazda USA customer service back in March going back and forth with them on the I-ActiveSense crashing and my frustrations. As a courtesy for paying for a vehicle to sit in the shop, Mazda approved a refund of 2 lease payments to offset the inconveniences. It is now August and Mazda USA still has not refunded the lease payments to me. I’ve called and complained to the case worker numerous times. Their responses have been…the finance department is backed up, it takes a while to process, it now takes 16 WEEKS to process a refund [early April to late August is now 18 weeks and counting], and they have assured me that it has been escalated. I bought the CX90 when it first debuted because my Mazda6 lease was expiring. I wanted luxury for my next lease and the CX90 looked good. About 5 months after signing the lease, Mazda USA drops the MSRP by $5k. Thank you for being a loyal Mazda customer but we are going to instantly devalue the equity in the luxury car by another $5k but leave your lease as is. My advice to potential buyers….DO NOT buy a Mazda as their quality is on a downward spiral and especially DO NOT buy a CX90 3.3 Turbo Preferred Plus fully loaded luxury vehicle. I have leased 2014, 2018, 2020 Mazda6’s, my wife had a 2018 CX5, my kids had Mazda 3’s. Each year the cars progressively get worse to own and software gets worse each year. Thankfully, I lease them and can give them back. My next lease / buy will not be a Mazda. Hopefully my review saves a potential buyer from future headaches and the lack of support from the brand. #NoLongerLoyalMazdaCustomer.
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