Used 2021 Mazda CX-9 Signature 4dr SUV AWD (2.5L 4cyl Turbo 6A) Consumer Reviews
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Great vehicle with a terrible flaw
G, Richmond, TX, 08/21/2022
Mazda CX-9 Signature 4dr SUV AWD (2.5L 4cyl Turbo 6A)
36 of 41 people found this review helpful
Purchased a 2021 CX9 Signature, Soul Red Paint, Parchment Napa Leather. Vehicle had a good build quality and looked really good. Also drove very nice, but the safety features were useless, blind spot and lane departure warning were not accurate, the collision mitigation or brake assist rarely worked. The 360 camera quality was amazing. But all those perks are overshadowed by the terrible flaw which is the Turbo Engine problem burning oil. Every 3500-4000 miles the vehicle would run out of oil, Mazda is aware of the problem and their solution is to top off the oil. They are currently being sued for refusing to repair the valve stem defect in their engines, they are probably topping off the engine with oil until the vehicle warranty runs out so the customer is liable to pay out of pocket. Hopefully they lose the lawsuit and are forced to repair their fault engines. Will never buy another Mazda, a shame since the car looked good and rode well.
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Great driving dynamics with unreal suspension
Harry, Freehold, NJ, 09/24/2021
Mazda CX-9 Signature 4dr SUV AWD (2.5L 4cyl Turbo 6A)
15 of 17 people found this review helpful
I just bought a 2021 Mazda CX9 signature series so this is just my opinion having driven many cars over the years last 37 years, from American cars to foreign cars I’m strictly at a Japanese guy’cause of their Reliability so I’m biased here. I own a 2016 Mazda CX5 bought used. I prefer the Mazda strictly because their suspension and their ride quality and having owned Toyotas and Hondas for most of my life I purchased the 2016 Mazda CX5 with 43,000 miles on it over the last 4 years and put over 97k miles on it and has been repair free minus maintenance. I usually purchase based out of three facts for vehicles. The first one is the suspension and ride quality of the vehicle the second one is the amenities inside and out the third one is what the vehicle looks like. In my opinion the 2021 Mazda CX9 signature has all the amenities I was looking for minus the panoramic roof which I would like to have seen in the vehicle so that is a letdown. The car comes with Soft Napa leather interior is great with stitching on the sides of the seats. The soft touch material inside and the aluminum and the wood trim not sure if it’s real or not makes the vehicle look quite nice. The biggest Fact of this vehicle is how Mazda can maintain such a nice sport ride without compromising what the car feesl like on pot holed ridden streets. The drive quality and the way it takes on rough city or rough town streets. I hate the way Hondas and Acura’s feel. I own an Acura RLX and on smooth roads, it drives really nice, but on pot holed USA streets, you can feel it in the cabin as well the car feels like it’s a tank. The Toyota is much nicer on the road, but the cheapness even on the platinum editions feels well, cheap. The second facet of the Mazda is how the seats feel and how nice the second row captain’s chairs are Which are also Napa leather with stitching. The seats feel like they hug and contour you. However this vehicle is really not for very large people as it could be kind of tight feeling inside that cabin. I’m 5,11 and 190lbs and have no issues, as I sit in the seat. I don’t have my body fat that goes over the seat so for me it’s comfortable and form fitting. However the seat is not that large to accommodate kind of heavy set folks. The last is the cars looks awesome and I think personally better than its biggest rival the Highlander. I came very close to buying the 2021 Hybrid Highlander, and when I found it was a 4cly and people complaining how uncomfortable the seats were, I said NO WAY. I owned a 2010 Highlander limited and that vehicles seats were just outright TOUGH TO SIT ON. If you have enough butt cushion than that would not have been an issue. As I as hardly any butt it was a difficult 10 years of ownership. I have the 2021 cx-9 soul red signature model and under the sun, the cars paint job looks like it comes from 100k car price point. Phenomenal.. I love this new car and would recommend it highly.
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CX-9 is the perfect fit.
Tommy, Poplar Bluff, MO, 08/09/2021
Mazda CX-9 Signature 4dr SUV AWD (2.5L 4cyl Turbo 6A)
6 of 6 people found this review helpful
The Mazda CX-9 offers a great mix of luxury, features and driving dynamics to make it the perfect fit for a family wanting to downsize but still needing 3 row flexibility on occasion. The CX-9 is a bit smaller than some of its closest competitors but makes up for lost space with excellent materials and fit and finish. You will be hard pressed to find another three row SUV that offers anything close to the CX-9’s driving experience and features without spending thousands more.
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Mazda CX 9 Signature Review
Dave S, Westerville, OH, 07/20/2021
Mazda CX-9 Signature 4dr SUV AWD (2.5L 4cyl Turbo 6A)
49 of 63 people found this review helpful
I recently purchased a new Mazda CX9 Signature and must say I am disappointed that this is what Mazda considers there top of the line. I award it a minus 3 stars. Pros- Very attractive and well appointed car. Ample cargo storage. Appears to be well made and constructed. Drives and handles nicely. Cons- The car is not made for anyone over 5' 10' / 200 lbs. The cockpit is very tight and hard to get in and out of, as the door is narrow and the top of the door is very low. Limited storage in the center console and difficult to access when driving. Tailgate: I constantly bang my head on the tailgate and have it adjusted as high as it will go. Seats: Although the leather looks very nice, they are extremely uncomfortable. For me, they are very tight and short. On a recent trip back east, both our butts were very sore, due to the hardness of the seats and we felt more fatigued than normal. Seats comfort feels more like what I would expect from a Ford Escort, not good. The Entertainment / Nav. System is clumsy and not user friendly at all. For a car that is considered Mazda's top of the line, we were very surprised the side mirrors are not linked to the memory seats, they do not tilt when you put the car in reverse and the drivers seat does not have a power extender for taller drivers. Mazda has a way to go, to compete with Toyota, Subaru, Hyundai and others in these areas.
Great driving car
Mochi Inu, Oak Park, CA, 06/08/2021
Mazda CX-9 Signature 4dr SUV AWD (2.5L 4cyl Turbo 6A)
6 of 7 people found this review helpful
I really don't know why more people don't buy this car. It has "zoom zoom zoom"! Engine has lots of torque and car handles really well. It is a great value compared to the competition.