Used 2015 Mazda CX-9 Consumer Reviews
Used CX-9 for sale
See Edmunds pricing data
Has Your Car's Value Changed?
Used car values are constantly changing. Edmunds lets you track your vehicle's value over time so you can decide when to sell or trade in.
We have a limited number of reviews for the 2015 CX-9, so we've included reviews for other years of the CX-9 since its last redesign.
Zoom zoom
culver, 04/02/2018
updated 04/06/2020
2014 Mazda CX-9 Grand Touring 4dr SUV AWD (3.7L 6cyl 6A)
6 of 7 people found this review helpful
The front end is below par: brakes warp easily, control arms and front wheel bearings need replacing. Handles well and is reliable. Sound unibody construction. Very good vehicle.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
Mazda CX9 has issues
Whelchel, 10/19/2017
updated 10/31/2024
2015 Mazda CX-9 Touring 4dr SUV AWD (3.7L 6cyl 6A)
14 of 19 people found this review helpful
The Mazda is parked in my garage and I drive my Tesla. The Mazda never got close to the mileage on the window sticker as I get combined 12.7 mpg. I only keep the Mazda in case I need to move something that doesn't fit in my Model Y. Gas is just too expensive. Buy a Tesla as I have had no issues. If you enjoy taking your car to the dealer for repairs, then a Mazda is for you. My Mazda 2015 CX-9 has about 66K miles: It is now 10/27/23 and I drive this car less than a 1,000 miles per year. I bought a Tesla Y which is a great car. The CX-9 around town gets about 10MPG and in California gas is running close to $5.60 per gallon so the Tesla makes more sense to drive. I kept the CX-9 in case I need a second car. I am on my third set of tires already. My main complaint still is the really terrible build quality of the seats. I keep seat covers on the front so I do not have to look at the seats which wrinkled and looked aged soon after I bought the car. My second complaint is the attitude of Mazda corporate and the dealer in Torrance, who both resisted making necessary repairs and made excuses for the issues with the car rather than just fix it. Suggest you look elsewhere. *** History of issues: Driver's door handle broke Transmission oil pan leaked Rough idle (service manager told me it was my gas - NOT CORRECT) Poor gas mileage at 12.7 MPG combined and I drive it easy Front brake judder and the rotors were replaced twice. I had a third party replace ALL brake rotor/pads and I paid to do this while in-warranty as I became tired of Mazda's inability to fix the issue, eg local dealer wanted to charge me to test drive the car - go figure. I believe the OEM parts are defective. Head lights clear coat comes off (replaced head lights and clear coat still came off) Dealer claimed using regular engine oil voids warranty (it doesn't) OEM tires wear too quick, gone at about 20K Window runs on both driver and passenger doors failed and Mazda wants $600 to replace both (driver's side replaced at dealer under warranty and failed again after a year, I paid to have both replaced) Front seat leather? wrinkled. This is a common CX-9 issue and Mazda refused to repair the seats, offered a fraction of the cost to replace/repair the seats. Local dealer refused to correct the brake judder and leaking transmission during the warranty period and I had to travel out of my area to have the work done. Driver's side visor broke and it is expensive to replace. This was the first review: Issues that Mazda and its dealers have not corrected: Ongoing front brake judder that started before 12,000 miles and is still not resolved. Brakes make a grinding noise and the steering wheel shakes when going down hill and now the dealer wants $193 to just test drive the car once it passed the 12K mark. Three trips to a dealer to fix a transmission oil leak which is dripping and they state they can not find it but an independent shop found the leak in about 1 minute. Driver side window makes noises when it goes down and the dealer wants $129 to look at it and the car is under warranty. Both headlights were replaced when the clear coat came off. The Ford engine gets about 13MPG and shakes at idle. Dealer tried to put the blame on me for this stating I used the wrong kind of gas - it takes regular from the Chevron station down the street. Finally dealer admitted that the Ford engine has known issues. Rear door latch was fixed early on, then it is more or less broken again and dealer wants $125 to fix. The leather seats began wrinkling early on and Mazda fought me long and hard to save it self some money. Refused to fix the issue and gave me about a quarter of what it would cost to fix the seats as there is a suede like material in between the leather in the seats that wrinkled and could not be repaired without replacing the seats altogether. Dealer insisted that the 2015 CX-9 model had to have synthetic oil or my warranty would be voided. I called customer support at Mazda, told them that the manual states regular oil is OK. Mazda called the dealer and dealer agreed to use regular oil. Makes me wonder how many customers have paid for synthetic oil when they didn't need it as synthetic costs much more. Edmunds asked me to update my review about my 2015 CX-9 Touring. It now has about 60K miles. There has always been excessive wind noise at the window runs. The seats have a wrinkle issue that is getting worse and it really looks bad - I purchased full seat covers so I don't have to look at the seats. Gas mileage at 16.7mpg combined is low compared to what Mazda states it should get. The driver seat belt is not always retracting and the buckle gets caught between the door and body causing damage when closing the door (yes I clean the strap). I had the oil changed in the transfer case which is expensive as there is NO drain plug. Mazda will charge 1 hour labor. Suggest not to buy all-wheel drive ever as this Ford transfer case has a history of failing . If I had to do it over again, I would NOT have purchased a 2015 Mazda CX-9. I would have given more stars in the overall rating, however, my local dealer was terrible (declined to complete work under warranty) and many times I had to drive to the next closest dealer to have warranty work done. Also, Mazda itself never seemed concerned about the brake issues which is hard to understand after I called them multiple times. I regret I bought this car, especially when there are so many other choices. I bought a new car thinking I wouldn't be taking it in for repairs so often, however, this was just not the case with this Mazda.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
2015 Mazda CX-9 for sale near you
3 of 12 listings
- Grand Touring 4dr SUVMSRP: $9,495165 mi away
- Touring 4dr SUVMSRP: $11,47125 mi away
- Touring 4dr SUVMSRP: $10,491In-stock online
See all 12 listings
A surprisingly nimble upgrade from the Mazda 3
gmk, 11/22/2015
2015 Mazda CX-9 Sport 4dr SUV AWD (3.7L 6cyl 6A)
7 of 9 people found this review helpful
There is so much great about this vehicle that I hate to nag about the few inadequacies and design flaws, but just to get it out there for discussion....For instance, I would like about 30 more horsepower on the acceleration. I like the extra interior width, but I miss the way the Mazda3 seats kind of hug you and make you feel secure. I don't like the way that the transmission downshifts to 4th gear when you are going over 60 and let your foot off the gas. It seems to assume you are entering an emergency slow-down mode..but I'm just trying to coast downhill for gas mileage...I'd be complaining a lot more if gas was still $4 a gallon. Even if I throw it in neutral at speed, it just doesn't seem to roll free as if there trans. is still engaged. It syncs with my Samsung G3 for music but fails to download texts...weird. Why does the stereo button for "seek Down" have the arrow on the RIGHT side of the button? Shouldn't it be on the LEFT edge? I can see why the $300+ storage area "cover" is not found on many of these, It just doesn't seem to fit and cover nearly as well as my friend's Tribute, which was what prompted me to order it...I am kind of disappointed with it. You can easily see behind the 2nd row even with the cover installed. I suppose they changed the way it covers due to the 3rd row of seats. The cargo cover is flimsy, not rigid like it was in the Mazda3. Also, it cannot be left in place when the 3rd row seats are up. I wish they had designed it so it could be parked behind the 3rd row of seats AS WELL AS the second row. Overall, it is so much fun to drive that I find myself always volunteering to drive when I go somewhere with my friends or family. It really amazes me how much it drives like a sports car...in the form of a bus...a little more HP and I could be convinced that it actually IS a sports car. The suspension is amazing! Paired with the AWD, I have applied modest effort trying to get it to lose traction with and without rain and have had no success...it just grips the road. Wish they had retractable running boards available for my mom to get in easier. My main reason from upgrading from the Mazda3, I sometimes travel weeks at a time for work (or pleasure), the storage space is fantastic! The storage flexibility of so many bi-fold seats is something I find incredibly useful. Thank you Mazda!
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Broken drivers sun visor
Ron, 06/14/2021
2014 Mazda CX-9 Touring 4dr SUV (3.7L 6cyl 6A)
3 of 3 people found this review helpful
7 years, 60,000 miles Nothing except a broken sunvisor: $90, 30 min. Install. Thank you, Mazda!
Luxury feel overall
jfromnewtulsa, 08/26/2015
updated 08/22/2016
2015 Mazda CX-9 Grand Touring 4dr SUV AWD (3.7L 6cyl 6A)
2 of 2 people found this review helpful
SUMMARY: A true testament to a vehicle that hits the tuning sweet spot of suspension. As a first time Mazda CX-9 owner, the sporty yet luxury feel to the CX-9 is impressive for me and my passengers. We can actually have conversations at regular volume levels. I suprisingly look for ways to run errands and drive it more than any other vehicles I've owned. The CX-9 smoothly cruises in and out of highway traffic. You know a quality vehicle and suspension when you end up driving faster than you actually are. I always feel in control at highway speeds. It doesn't have an uncomfortable and unpredictable "float" to the ride as other SUVs such as my 2014 Hyundai Santa Fe GLS. The Tom Tom Navigation's input screen can be difficult to use when putting in destination addresses. The navigation does have an accurate (and free) traffic setting that shows "home to work" and "work to home" traffic with slow downs and construction clearly marked and continually updated. The bluetooth streaming audio connection is stronger and more like HD audio than other vehicles I've driven. The Bluetooth phone connection takes too long (30-45 seconds) to connect when starting up the vehicle which is frustrating. It even has a Pandora app built in which works perfectly. The climate control works great and I like the conveniently located (right behind the driver/passenger arm rest) 2nd/3rd row rear climate controls and the fan power can literally blow your hair like on a windy day. Passengers love it. The 3rd row has tolerable access with a side pull lever on both sides of the 2nd row seats. I chose the Grand Touring with DVD Player option (Grand Touring with sun roof isn't available with a DVD Player) and am glad I did. The kids watch the DVD player on a trip of any distance and makes it easy on parents that the kids have control of inserting the DVDs in the rear unit and not waiting for us to load the DVDs from the front. PROS: Handling, sporty styling, suspension, cavernous interior, all seating feels plush, DVD player, Bose sound system, navigation CONS: The 20" Grand Touring wheel package / low profile tires make the ride harsh on uneven pavement. On smooth highways, however, the ride is blissful and interior is quiet. Large doors require planned parking lot parking.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value