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Used 2014 Mazda CX-9 SUV Consumer Reviews

4.4 out of 5 stars
16 reviews

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2 out of 5 stars

Water pump failure is a major issue

Bluedogmoonshot, 05/19/2021
2014 Mazda CX-9 Touring 4dr SUV (3.7L 6cyl 6A)
11 of 11 people found this review helpful

Purchased a used 2014 model year with 100k miles. Less than a year and 4K miles later, the car failed while driving with loss of steering power. Did some research and learned that this is due to water pump failure and that this is ranked #1 issue with this car. Apparently there is a class action lawsuit against Mazda on this very issue. The water pump is located in a difficult place so a local Mazda dealer quoted $2,300 for the replacement. The car itself is very nice, but I felt compelled to write this review based on my experience, so that hopefully others won’t go through what I went through. Losing power and steering while driving was very scary. If you are going to get it used, highly recommend you get an extended warranty. However, looking back, if I had known a possibility of a car losing power and steering while driving, I would not have purchase it even with an extended warranty. Serious accident could have occurred, such as veering and hitting an oncoming car. Trying to steer without power is extremely difficult.

Safety
1 out of 5 stars
Technology
2 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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4 out of 5 stars

Zoom zoom

culver, 04/02/2018
updated 04/06/2020
2014 Mazda CX-9 Grand Touring 4dr SUV AWD (3.7L 6cyl 6A)
6 of 7 people found this review helpful

The front end is below par: brakes warp easily, control arms and front wheel bearings need replacing. Handles well and is reliable. Sound unibody construction. Very good vehicle.

Safety
4 out of 5 stars
Technology
3 out of 5 stars
Performance
3 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
4 out of 5 stars
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5 out of 5 stars

Broken drivers sun visor

Ron, 06/14/2021
2014 Mazda CX-9 Touring 4dr SUV (3.7L 6cyl 6A)
3 of 3 people found this review helpful

7 years, 60,000 miles Nothing except a broken sunvisor: $90, 30 min. Install. Thank you, Mazda!

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4 out of 5 stars

Easilly Comfortable

Angie Koenig, 05/14/2017
2014 Mazda CX-9 Touring 4dr SUV AWD (3.7L 6cyl 6A)
2 of 2 people found this review helpful

I like it , it is very nice handles very well so far only owned for a couple weeks. Only thing I wish is for better gas MPG but that's to be expected as it is a fairly large size SUV. Love it so far.

Performance
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
3 out of 5 stars
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5 out of 5 stars

Best SUV for the investment

Harold L. Uecker, 07/20/2019
updated 07/23/2020
2014 Mazda CX-9 Touring 4dr SUV (3.7L 6cyl 6A)
3 of 4 people found this review helpful

You can`t go wrong by buying most any Mazda product. These autos are the best value on the road today, without question!!

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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