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Used 2020 Lincoln Navigator SUV Consumer Reviews

3.5 out of 5 stars
16 reviews

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Pros
Cons
5 out of 5 stars

Best Car I've Owned

M Fox, 07/21/2020
2020 Lincoln Navigator Reserve 4dr SUV 4WD (3.5L 6cyl Turbo 10A)
12 of 13 people found this review helpful

Incredibly well designed vehicle. Interior is extremely well done. Performs well on the road and I'm addicted to the massaging seats. My wife just got an Aviator as she liked my car so much. She's had Lexus cars for over 12 years so that says a lot. Highly recommend.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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2 out of 5 stars

Fancy but rides like truck on rough roads

Tom M., 03/04/2021
updated 03/10/2025
2020 Lincoln Navigator Reserve 4dr SUV 4WD (3.5L 6cyl Turbo 10A)
13 of 15 people found this review helpful

I have had a # of luxury high end SUV's, and this has the worst ride of any of them. Part of the problem is probably the 22" wheels but have to think the Lincoln suspension needs some serious attention. I have a late model Ram Limited 1500 Pickup that has a much better ride then the Lincolm. But, the vehicle does have a great interior, definitely an A+ on that. It is currently in the shop with a short in the electrical nobody can find! Have had truck for 11k miles with only bad battery problem. Everything else ha performed flawlessly. Pulled a 2,000 trailer and did not know it was there. Got about 15 mpg at interstate speeds. Would like to see in future models a color screen instead of the dull grey screen. Would like air suspension as the ride on rough surfaces is teeth rattling. Sound suppression could be improved, pretty noisy on concrete roads. The shiny surfaces on top of consoles are very easy to scratch and show everything, including smallest amounts of dust. I think a wood steering wheel instead of the leather wrapped one would be much classier in a luxury vehicle. I can’t complain at all about about the V6 engine, a real winner. I like the truck but when replacement time comes around I don’t know if I will buy another unless some serious improvements are made in suspension. Four years later am still having electrical issues, rear hatch won't open. Have been to dealer 5 times with same issue. I switched to Michelin LTX tires and that improved ride over rough roads quite a bit and improved tire noise. Have owned car for about five years. Dealer finally fixed tail gate. The resale value has dropped like a rock. Have not experienced any other problems.

Safety
5 out of 5 stars
Technology
2 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
3 out of 5 stars
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2 out of 5 stars

Nothing happens effortlessly

Tom C, 05/17/2021
2020 Lincoln Navigator L Fleet 4dr SUV 4WD (3.5L 6cyl Turbo 10A)
9 of 10 people found this review helpful

The blue tooth is not smooth and effortless, The AC has limited vents you would think you are in a VW. My wife wanted the Lincoln, I think the expedition has much better get up and go. It is like a new computer game every time you need to look for or set something, nothing is easy. It has sounds where that is the last think you want to hear every time you get in the car. However an audible notification of a vehicle in your blind spot would be nice. There is just no where near the luxury for the price.

Safety
3 out of 5 stars
Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
2 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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5 out of 5 stars

Navigator L for the win!

Amanda Rocha, 05/24/2020
2020 Lincoln Navigator Reserve 4dr SUV 4WD (3.5L 6cyl Turbo 10A)
7 of 9 people found this review helpful

The extra room in the back is perfect for our family. Lots of room so we can load up for road trips! It is very comfortable and my favorite luxury feature are the massaging seats!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Navigator Reserve

Lou, 09/09/2021
updated 10/30/2024
2020 Lincoln Navigator Reserve 4dr SUV (3.5L 6cyl Turbo 10A)
3 of 3 people found this review helpful

After 37,000 miles I started having problems with the center screen. It would shut off intermittently and not turn back on. Other than that I had 0 problems, other than the stiff suspension. I replaced the 22 inch wheels with factory 20 inch, and it totally changed the ride for the better. Very luxurious and the 30 way seats are the most comfortable I have ever ridden in. Traded it for a 2023 Yukon Denali, which rides much better and has more room.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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