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Used 2018 Lincoln Navigator Consumer Reviews

4.3 out of 5 stars
32 reviews

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2 out of 5 stars

Beautiful SUV but would not buy again.

Steve , 10/13/2019
2018 Lincoln Navigator L Select 4dr SUV (3.5L 6cyl Turbo 10A)
6 of 7 people found this review helpful

I am a professional driver that puts 5000 miles a month on a vehicle so this will not pertain to most drivers, but here is my review. I love the look and comfort as do my clients but for a $70,000 vehicle there are way too many electrical issues and I do not feel great long term with this vehicle like I did my Chevrolet Suburban. Headlights and brake light went out at 10,000 miles. Radio keeps not working. Side mirrors make clicking noises. Lincoln service is TERRIBLE at least in my market. They keep my car over a week every time. Can not wait to get back to Chevy or possibly a Tesla.

Safety
5 out of 5 stars
Technology
1 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
3 out of 5 stars
Value
2 out of 5 stars
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5 out of 5 stars

Spaceship!

Sara K, 02/26/2019
2018 Lincoln Navigator L Black Label 4dr SUV 4WD (3.5L 6cyl Turbo 10A)
6 of 7 people found this review helpful

There is not one thing I don't love about my new Navigator. From the looks and lines of the exterior, to the amazing materials and design of the interior, the fresh new technology, the engine and the way it rides. I feel like a pilot in this vehicle and I feel like I'm riding a rocket ship through space. This car was a dream come true for me because I wanted one for years. I leased the Black Label and I wouldn't change a thing. I have not had one problem with this. I have heard that some people have had issues with the technology, but not me. The dealership even gave us a free Roku so the kids could have everything set up on their screens in the backseat because they thought it would ease and issues. We still have the Roku in the box, there just hasn't been a need for it. everything works fine. We pay $20/month for Wi-Fi in the car, and that has been a Godsend on roadtrips and saved us on our mobile data! Especially with two teens!! I only drive black cars, so I only had 3 options to choose from as far as interior colors because I got the Black Label. It was white, burgundy, or a light blue. No white with the kids and doggos, I don't like burgundy, so I got the blue. It is gorgeous. It's easy to clean, sleek and just a dream come true. It runs amazing in all the drive modes - excite, slippery, 4x4. Doesn't matter what drive mode I use, it runs like a dream. I absolutely love this SUV!!!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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2018 Lincoln Navigator for sale near you
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3 out of 5 stars

Be prepared for repairs

amymc313, 07/06/2020
2018 Lincoln Navigator Black Label 4dr SUV 4WD (3.5L 6cyl Turbo 10A)
5 of 6 people found this review helpful

This is my second Lincoln Navigator I have owned. I purchased it brand new in June of 2018. In the first 18 months of ownership it spent 77 days in the shop. Mainly a variety of electrical issues that they couldn't figure out how to repair. Seats that would move on their own, hatch that would open by itself, side mirrors that would get stuck and click, and a strange sound coming from the engine at start up. Trying to resolve this will BBB and Lincoln Customers service to no avail. For a $100k car, I would expect better customer service. If you want to talk about comfort, drivability, and options, this car is top notch! Just a shame that it's had so many issues and it has sat so many days at the dealer waiting for repair vs in my driveway.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
2 out of 5 stars
Value
2 out of 5 stars
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2 out of 5 stars

Rip OFF

bad purchase, 04/27/2019
2018 Lincoln Navigator Reserve 4dr SUV 4WD (3.5L 6cyl Turbo 10A)
11 of 16 people found this review helpful

I thought buying this car was going to be the best vehicle I've had yet but NOPE, that's not the case! I switched from a Yukon Denali XL and HATE it. I have a gravel driveway and this damn car hates coming up my driveway, I have to put it in deep conditions just to make it up an that's in nice weather. I've owned this car for over 1 year and am losing my A$$ to trade it in. And that's with a 5yr loan and I have been paying extra every month since my 1st payment. The car has an awkward thump when it down shifts while coming to a stop that I despise of. When you want to change a seat setting, climate control, a text comes through on your phone, or you want to turn on the seat massager, your entire screen gets taken over. So you better hope your not using your navigation and a text comes through during a confusing intersection. It sucks and I absolutely hate this vehicle. I am looking to trade it in on the BMW X7 and can only pray it isn't as big of a let down as this vehicle. Now for the Premium maintenance package - keep an eye out for what your being charged for. I had my car in for an oil change and inspection. They called and said it needed wipers and an alignment, they ended up charging me for the wipers and weren't supposed to. Make sure to read what you bought and pay attention! When I purchased they told me it was for so many years, turns out it's only for 12 times. My advice is don't do it!!!!

Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
3 out of 5 stars
Comfort
5 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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5 out of 5 stars

By far and away the finest SUV I have ever owned

cluigi, 12/23/2018
updated 12/27/2019
2018 Lincoln Navigator L Reserve 4dr SUV 4WD (3.5L 6cyl Turbo 10A)
7 of 10 people found this review helpful

18 month ownership update. Other than one single LED lamp which went out and was replaced during a scheduled oil change - the truck has been flawless. My same arguments and comments below remain germane. Remains the finest FULL sized SUV I’ve owned and the Escalade and Denali owners I know fully agree. Original review This is truly a $s decision in my mind. If you are going to pay $80,000 for a large SUV you have only a few choices and honestly the which one is it going to be a personal preference decision. From a specs on technology, ride and cargo/towing there really isn't a competition - so if you are weighing logically (not likely) the decision is over, until 2018 the odds on luxury SUV for a full size vehicle likely would have been a Caddy. Now comes 2018 (and 2019, same truck) with the all Aluminum body and the 6 cylinder ecoboost with 10 speed tranny there is only one choice for a reasonable person trying to be gentle on the environment while still driving a beast of a truck - the Navigator. The Caddy's big V8 has nearly half the gas milage and still not the torque or power of the Ford/Lincoln V6 ecoboost. Not to mention the Navigator is a front forward class leader for looks and redefines seating luxury. Nuf said.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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