Used 2017 Lincoln MKZ Hybrid Consumer Reviews
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Good value from a traditional American car company
Jonathan Quick, 10/29/2016
updated 12/28/2017
2017 Lincoln MKZ Hybrid Reserve 4dr Sedan (2.0L 4cyl gas/electric hybrid CVT)
63 of 65 people found this review helpful
UPDATE 12-27-17 Updating my review on this vehicle based on 14 months of ownership. Overall, I remain satisfied with my Lincoln MKZ Hybrid. In spite of some minor fit and finish issues, the styling of this sedan really stands out against a tired landscape of look-alike sedans from other car manufacturers. Fuel economy remains rock solid between 40 and 41 mpg in mixed city/highway driving. ADAS features for accident avoidance, parking, and maintaining driver awareness have been great. Quiet comfort sticks out as a real differentiator compared to other vehicles in the entry level luxury sedan segment. The biggest issue with maintaining the vehicle has been the synchronization of firmware updates across the numerous vehicle subsystems within the car. Sync 3 had a lot of bugs at first, but three firmware updates later, all of the infotainment and navigation features appear to be working normally. Unfortunately, I had to make repeat visits to the dealership to stabilize other subsystems. The worst problem I have encountered was a drained battery that stranded my car in my own garage. Lincoln corrected the battery drain issue with a firmware update to the door control module. Although I have experienced a few warranty issues, my local Lincoln dealer and the Lincoln concierge service have done a great job of addressing my concerns. I would still recommend the MKZ Hybrid as a solid value compared to other vehicles in its class. However, prospective buyers should strongly consider purchasing Lincoln's extended warranty for this vehicle. ORIGINAL REVIEW I purchased a 2017 Lincoln MKZ Hybrid Reserve w/ Technology package in September 2016. Purchase price was $8k - $20k below comparable European and Japanese alternatives. I have thus far driven the car about 2200 miles, about 80% highway driving and 20% city driving. Average MPG is around 40 - 42 mpg. Acceleration is adequate in most situations. The smoothness of the powertrain, well-tuned suspension, and the quiet cabin at highway cruising speeds really attracted me to this vehicle. Exterior appearance is impressive and fairly unique, but some of the exterior trim pieces are made of low quality plastic. Quality of interior materials is very good - particularly the wood trim and leather upholstery. ADAS features including adaptive cruise, accident avoidance, blindspot monitoring, backup-assist and lane-keep assist are very useful in day-to-day driving. Lincoln's driver assistance features are unobtrusive until really needed. The on-board infotainment system is light years ahead of Toyota and BMW in terms of usability, but the Sync 3 system has bugs around IPod indexing, accuracy of on-board clock, Android Auto compatibility, and stability of mobile apps. One bright spot in Sync 3 is Lincoln's NAV system coupled with Sirius traffic information, which is a real godsend for avoiding heavy traffic at rush hour. Unfortunately, the stability issues I've encountered in Sync 3 appear to extend to other vehicle subsystems. I presently suspect electrical gremlins are lurking in the interior lighting system and the sound system, although all installed equipment is performing normally for the moment. As long as reliability holds up, backed in part by Lincoln's long base warranty, I expect I will remain satisfied with this vehicle. I would recommend this vehicle to a friend or a family member, with reservations noted above regarding reliability.
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A quiet comfortable and smooth ride
Daniel Justin, 11/19/2016
2017 Lincoln MKZ Hybrid Reserve 4dr Sedan (2.0L 4cyl gas/electric hybrid CVT)
35 of 36 people found this review helpful
I just traded in my Toyota Avalon Hybrid for this 2017 Lincoln MKZ hybrid and I am glad I did. American cars have really improved. This is one comfortable-quiet-smooth ride. You get so much more for your money. I am averaging 40 MPG although I am a conservative driver. The only downside to this car is that the acceleration is a bit on the slow side, although that is not a problem for me personally. Its like driving with the eco on all the time. And the other downside is the very small trunk area and no spare tire. But everything else is fantastic. From the very first look and test drive I knew this was the car for me. The dealership really took care of me and they made the experience simple and easy. It takes some time to learn all of the in's and out's that the vehicle can do, but that is understandable considering the complexity of the system. I am a car nut and I am really digging this ride. If only the traffic out there wasn't so insane.
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Comfort with great mileage
Doug, 06/09/2017
2017 Lincoln MKZ Hybrid Select 4dr Sedan (2.0L 4cyl gas/electric hybrid CVT)
17 of 17 people found this review helpful
I moved to the MKZ Hybrid Select after leasing an MKC Reserve, which was nice but had disappointing mileage. The MKZ is quiet, has a smooth, compliant ride and outstanding mileage. I'm averaging around 38 mpg in mostly city driving, but I don't use ECO mode because it makes the car feel too sluggish. Sync 3 is superior to MyLincoln Touch and Android Auto is helpful, but I wish Waze was accessible in the app. The driver's seat feels a little firm, but otherwise the car is very comfortable. The CVT can drone when you mash the pedal, but acceleration is acceptable. I'll be disappointed if Lincoln discontinues the MKZ or doesn't replace it with another hybrid vehicle.
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From Lexus to Lincoln MKZ
Mr. Bill, 08/05/2016
2017 Lincoln MKZ Hybrid Premiere 4dr Sedan (2.0L 4cyl gas/electric hybrid CVT)
51 of 55 people found this review helpful
Just clocked the first 1500 miles om my brand new leased 2017 Lincoln MKZ. In a word everything about this car is great!! My past 5 cars were all Lexus ES 350's but on this trade the dealer let me take a MKZ I liked for the 4th of July weekend and the day I returned it, it was mine. The technology on this car is overwhelming, the comfort is just what my body has always wanted in a car and the looks are demanding attention and good comments from all quarters. I feel truly secure in this car from all perspectives. My Lexu's were great cars but Lincoln did Lexus one better this time around with the MKZ. Mr. Bill
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Absolutely love love love this car!!!
Cindy W, 06/19/2019
updated 12/30/2024
2017 Lincoln MKZ Hybrid Reserve 4dr Sedan (2.0L 4cyl gas/electric hybrid CVT)
12 of 12 people found this review helpful
Bought 2017 hybrid reserve used with less than 19,000 miles...now have 85,000 miles. Almost 8 yrs old with no mechanical problems, still average 40 mpg overall. One of the best vehicles I have owned. Finish and interior still beautiful. Every thing works as designed. Navigation helps but doesn't always provide best way to final destination. Was a very great purchase. Good looking timeless design. Nice looking and comfortable. Have 40,000 miles racked up and been reliable. Would buy it again. Blindspot monitor and front end accident warning has saved me multiple times paying for itself over and over again. The only one to complain in our family is our 6'1" son due to his height when he sits in the backseat. Car was bought for our comfort in mind, not his or other occupants. Adaptive cruise simplifies cruising when following for a long distance. Set to maximum following distance with foot ready for quick action to stop if needed. Car has not failed me for the last 44,000 miles. Got an unusual deal when purchasing. Would be hard to replace. Know it made my recent 3,000 round trip to Oregon and back tolerable. After owning this car made my previous car Hyundai Sonata limited with panoramic roof seem like a toy and this car an adult's car. Quiet, easy to drive. Economic mpg for overall is 38 mpg. Got 43 hwy mpg. Great gas mileage with high fuel prices. No issues with looking for charging stations or delays waiting for charging. Just pump gas and go. Save your money buying electric. Original review: We bought the car for a comfortable traveling vehicle during retirement. Has met and exceeded our expectations. We been stopped and receive comments from people about the car to be classy or beautiful. Notice people slowing down to look at the car constantly. The car is wonderful on long trips. I really love the car, even if there could be some improvements and plan to own it for any years to come. We have the Reserve hybrid with all the features offered except massaging seats. The ride is quiet and smooth. Appreciate the auto wipers and brights. Found the adaptive cruise reduces the frustration of slower traffic while picking up speed when cleared. The blind side is a blessing. The infotainment system is easy to operate, though the navigation tends to talk a lot and does not hold too many of my previous locations. Manufacturer should compare and improve navigation similar to Garmin. Like how updates to navigation is by wifi at no cost. Pass thru to trunk and fold down sates. Tight u-turns. Many option settings when there is a young driver. With the hybrid, we average over 38 mpg, this was the breaking point to buy the car, not understanding all the other pluses. The negatives to me is the car is sluggish in eco, but ok without. Trunk is smaller with battery in back compartment, but good enough for everyday shopping. Wish there were about 4-5 more inches of legroom in rear for adult passengers, but about average for cars this size. The panoramic sunroof is a neat idea, but adjusts at higher speeds. We are very pleased with our purchase.
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Leasing now but will buy
Armand R., 04/28/2019
2017 Lincoln MKZ Hybrid Reserve 4dr Sedan (2.0L 4cyl gas/electric hybrid CVT)
17 of 18 people found this review helpful
I leased the 2017 Lincoln MKZ hybrid Reserve 2 1/2 years ago. I love the car so much I've decided to buy it. I've had a few minor issues with the car that the dealer addressed immediately. The MKZ has had absolutely no major mechanical, electrical, or peripheral issues since I've had it. I love the exterior of the car - and I get a lot of compliments especially on the dramatic new grill. I was considering buying a certified Lexus 300h when my lease was up but the cost of the MKZ is lower, and furthermore, I have been driving the car since it was new. I love the concierge service that is included with this car. I have never once stepped foot in the dealer's service department! The only complaint is that the back seat has little head and leg room. If you have a tall or big passenger, make sure they sit in the front! All in all, it's a great car!
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Cool sophistication
Todd, 03/16/2018
2017 Lincoln MKZ Hybrid Reserve 4dr Sedan (2.0L 4cyl gas/electric hybrid CVT)
9 of 9 people found this review helpful
I have the hybrid reserve model. The Revel audio system, leather seats, and technology features at a price that’s thousands less than the German competitors makes me love this car even more. The hybrid model is not fast; but it’s not supposed to be. I live in a metropolitan area and had a sports car previously. How fast can you really go? I’m loving the air conditioned luxury seats, advanced safety features, and 42mpg (in a car that doesn’t look like a Prius). If you want a sports sedan, this may not be for you. If you want an “eco” friendly car that doesn’t scream “eco”, and provides you with all the modern creature comforts one could want, this may be the car for you.
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My 2nd MKZ hybrid and it's trouble-free and a joy
davidspro, 05/23/2019
updated 05/25/2022
2017 Lincoln MKZ Hybrid Reserve 4dr Sedan (2.0L 4cyl gas/electric hybrid CVT)
8 of 8 people found this review helpful
This is my second MKZ, my first, a 2014, had one very minor issue during my 36 month lease. This 2017 car has been trouble free 24 months into the lease. I loaded this up with pretty much every available option, except for the huge moon roof. I find that I am getting slightly lower mileage (35 - 38 mpg) than my much more modestly equipped 2014, which averaged about 38 - 40 mpg. That, of course, is when driving it like a normal car. On those days when I'm feeling up to maximizing the energy recapture through braking, I can squeeze 45 to 50 or more, depending upon the terrain. The car is not a performance beast, but is a pleasure to drive on long trips. The adaptable cruise control, lane maintenance, adaptable high beams, etc. save a lot of wear and tear on my feet. I like the design and the "Batman" style Lincoln logo that lights up on the ground at night. If this car holds up well over the last 12 months of the lease, I will probably buy it.
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My Second MKZ - Still No Real Competition
AjayLA, 04/10/2019
2017 Lincoln MKZ Hybrid Reserve 4dr Sedan (2.0L 4cyl gas/electric hybrid CVT)
13 of 14 people found this review helpful
I had a 2013 MKZ Hybrid Reserve and was very pleased with it, but its certified used car warranty (six years from date of purchase) was running out, so I purchased another certified MKZ Hybrid Reserve, this time a 2017. There really is not much competition, just as there hadn't been for the earlier car. If you want an entry-level luxury hybrid sedan, your choice is limited to the Lexus LS, Toyota Avalon, and the Lincoln. (A Ford Fusion Titanium is another option, but it's a clone of the Lincoln, not appreciably less expensive, and lacks a few features and free loaners during service.) In my mind, both the design and performance of the first two are lacking. My experience dealing with Lincoln service had been excellent, and I like that the car is manufactured in North America (albeit Mexico, not the USA). So I stuck with Lincoln. As with the earlier car, I enjoy driving the newer car very much. The Sync 3 system is superior to the earlier My Lincoln Touch (although I had no problems with it either). The Reserve trim now includes automatic folding mirrors, but lacks a heated steering wheel. It also offers an ECO option, which provides more regenerative braking when your foot is off the gas, but I find the car feels a bit sluggish if it is engaged. The car has outstanding technology, is supremely comfortable, handles well, and consistently gets 36 mpg on what are generally very short trips in heavy traffic, and over 40 mpg on longer highway trips. It's not Prius territory, but good enough for me. My chief gripe with both cars is the course quality of the gasoline engine. It's not noticeable except when heavy acceleration is required. To the car's credit, it will move out pretty quickly, but the noise and coarseness intrude on what is an otherwise quiet and refined vehicle. Other than that, I have no complaints at all. I highly recommend buying certified used. It's like having a new car with a four-year warranty, but letting the first owner (or, more likely, lease holder) take the brunt of depreciation.
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Great buy
Brian Bossier, 02/23/2017
updated 03/01/2021
2017 Lincoln MKZ Hybrid Premiere 4dr Sedan (2.0L 4cyl gas/electric hybrid CVT)
18 of 20 people found this review helpful
Aesthetically pleasing car that gets 41mpg. Best ride in its class bar none(I tried them all, the Lincoln is head and shoulders above) if you want to drag race get another car, if you love a smooth ride, great gas mileage, pleasing interior and features the Lincoln is THE BEST in class. Update: 70k+ now and zero issues with the car. Very pleased with the car and the decision to go w/Lincoln at a fraction of the cost of the Cadillac or Mercedes.
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Stylish And Efficient, The MKZ Does It All
Tedd, 10/08/2017
2017 Lincoln MKZ Hybrid Select 4dr Sedan (2.0L 4cyl gas/electric hybrid CVT)
10 of 11 people found this review helpful
I ordered the 2017 Lincoln MKZ Hybrid Select Plus in Magnetic Gray Metallic with a Cappuccino interior. Wow. This car is a real looker inside and out. The car's already sleek lines accentuate the new-for-2017 front-end. The little delights like the front LEDs turning on and off in sequence and the large Lincoln logo that projects from the outside mirrors onto the ground just outside the doors as you approach show some serious attention to detail. The wood trim is real and the grain looks great. The quality materials of the dash and the swoop of the instrument panel whisper "luxury." This car wooshes along serenely and delivers some whopping gas mileage. Before heading over to the Euro dealers, stop by your local Lincoln dealer. I never thought I would ever utter such words, but I am smitten.
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Only car I've kept to pay off!
KevBik, 12/09/2020
updated 12/10/2021
2017 Lincoln MKZ Hybrid Premiere 4dr Sedan (2.0L 4cyl gas/electric hybrid CVT)
5 of 5 people found this review helpful
Update : 92k miles and still the best car. Still no major rattles or anything. Only thing I’ve noticed is a slight fast chick chick chick noise at highway speeds from wind. But it is a great car! Trying to find where that sound is coming from. I bought my Hybrid Premiere in 2017, and have loved this car. I've owned BMWs, Corvettes, Hondas, Fords, Toyotas, IOW a lot of trucks & cars, and still, LOVE & OWN this car. I have 70k miles on it, and the only issue I had was a passenger side window would bounce down after closing which the dealer took care of no problem. My mileage for my 80 mile commute has been excellent, lowest was 37 reading on the dash, but majority of the time I'm going 75 on the highway. As far as dealership experiences, nothing but the best to say. Reading some of these 1-2 star reviews, and how the person constructs their review, says more about that person, than it does the story about their dealership. Which are you to believe? I can only vouch for myself :) and I've nothing bad to say about my years with my Lincoln.
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Lemon Alert!!! 2017 Lincoln MKZ Reserve Hybrid
Juliana G., 09/02/2016
2017 Lincoln MKZ Hybrid Reserve 4dr Sedan (2.0L 4cyl gas/electric hybrid CVT)
53 of 70 people found this review helpful
We've had this car 3 months and have brought it back to be serviced 5 times. The car wouldn't start 2 times and needed roadside assistance to jump the battery. The stereo sounds great, but Sirius drops channels frequently even in well populated areas with great satellite visibility. The rear cabin light has a weird flicker/pulsating condition. Every time we bring it to the dealer for service they say they can't duplicate the problem. I took a video of the flickering light and they said that's the way it works. That's the way it works???? A $55,000+ car that has lost charge twice and has a flickering interior light sure sounds like an electrical problem to me. They replaced my new car's battery yesterday, now it's a wait and see game. Other than that, Lincoln said they can't help me. I've never had such an experience with a new car ....ever. Now, I know why so many people buy foreign cars.
2017 Reserve 4cl
Billy, 07/11/2017
2017 Lincoln MKZ Hybrid Reserve 4dr Sedan (2.0L 4cyl gas/electric hybrid CVT)
12 of 16 people found this review helpful
Traded in my Lexus LS430. Pros: Best bang for your dollar, great smooth ride, sexy exterior and interior styling, technology second to none. Cons: cheap interior leather, lacks leg room in rear, sound system is subpar for luxury car.
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A Lot of Car For The $$$
John Arras, 01/03/2018
2017 Lincoln MKZ Hybrid Reserve 4dr Sedan (2.0L 4cyl gas/electric hybrid CVT)
6 of 8 people found this review helpful
I am totally enjoying getting 40MPG's and still able to drive a true luxury car! I get a lot of looks and questions, all good! I have the White Platinum paint with the all dark glass roof and the upgraded pocket wheels. Very hot looking! Love all luxury the features and appointments. The massaging seats are really cool and nice on long drives. Downsides are that the voice recognition does not recognize about half of my address book which is very frustrating when driving and wish that worked better. Also the sound system is just "OK". I expected to be "Wowed" by a great sound system but it is not to be. Our other car is a Kia Soul and its sound system is much better! That said, we are very happy with our MKZ overall and feel it is a sharp well built machine. Also very good value for all you get. We hope Lincoln will improve on the few shortfalls mentioned as we feel we would most likely buy another MKZ in the future! A little more head and leg room would be nice too. If Lincoln would make the Continental in a Hybrid, I would buy one!
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Comfortable, affordable luxury
TreyMc, 09/21/2019
2017 Lincoln MKZ Hybrid Select 4dr Sedan (2.0L 4cyl gas/electric hybrid CVT)
2 of 2 people found this review helpful
This car has a comfortable ride and decent performance for a hybrid. Back seat is a bit small and some interior elements are not top quality, but for the money I’m very happy with it so far.
Love my car
Lori Castillo, 07/15/2021
2017 Lincoln MKZ Hybrid Reserve 4dr Sedan (2.0L 4cyl gas/electric hybrid CVT)
1 of 1 people found this review helpful
Beautiful car inside and out great gas mileage and nice and comfy in the inside and out love the Crome front
Lighting fast sale
TiBrunel, 03/09/2023
2017 Lincoln MKZ Hybrid Reserve 4dr Sedan (2.0L 4cyl gas/electric hybrid CVT)
1 of 1 people found this review helpful
More features than I expected!
MKZ Hybrid 2017
Wayne, 01/06/2017
2017 Lincoln MKZ Hybrid Reserve 4dr Sedan (2.0L 4cyl gas/electric hybrid CVT)
2 of 5 people found this review helpful
Great car!
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ANEMIC---got better
mkz1, 01/03/2017
updated 07/05/2019
2017 Lincoln MKZ Hybrid Select 4dr Sedan (2.0L 4cyl gas/electric hybrid CVT)
5 of 19 people found this review helpful
Good looking , nice graphics, and that’s it the engine and transmission is the worst I have driven in modern times—under powered- loud engine, cvt is anemic and hardly any downshift-- the most disappointing in power, ride is satisfactory but and appointments-lighting is great—the “leather” is awful- and way to light for every day use. Soon car manufactures will make only 1-2 interiors black and light and light will be filthy in a week-neither are for real uses. Avg 36 MPG after 6 months i areally got used to the car-- the small engine can be helped in acceleartiona nd power and feel of speed by movign the seat closer to the pedlas -- rally -- it feels much better and not slow --still labors the engine but expected fro less than 200hp-- i love it now- had to get used to it and still average 36mpg on regular-i would buy anohter - but they may not build it--and suv dont get this kind of mileage so i will stick with it - also the all electric is not fro me - adn way toooo expensive---bought this new new car under $37,000 with crosstraffic and blind spot mirror-- a great deal
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Love the car hate the speakers
Aaron, 09/26/2017
2017 Lincoln MKZ Hybrid Select 4dr Sedan (2.0L 4cyl gas/electric hybrid CVT)
2 of 7 people found this review helpful
Pretty much everything about this car is great. I got it for the comfort and fuel efficiency, and while the acceleration is a bit underwhelming, it's worth it to save gas. BUT the stereo sounds AWFUL. Sounds like it's going through a tin can. I've adjusted and adjusted and can't get it right. It's one of the worst stereos I've ever heard...so sad considering how great the car is otherwise.
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ABC of La
Mrabchop Las Vegas, NV, 09/12/2024
2017 Lincoln MKZ Hybrid Reserve 4dr Sedan (2.0L 4cyl gas/electric hybrid CVT)
0 of 0 people found this review helpful
Very comfortable great gas mileage luxurious all the bells and whistles. Only setback the trunk space a little bit small