Used 2018 Lincoln MKX SUV Consumer Reviews
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Love this vehicle
Chris A, 04/19/2018
2018 Lincoln MKX Premiere 4dr SUV AWD (3.7L 6cyl 6A)
95 of 96 people found this review helpful
Overall, I'm 6 months in and love this vehicle! The quietness of the interior, performance, people/cargo hauling capability, park-ability, fuel economy (24 hwy), and beautiful lines are all a treat. I'm biased maybe, but I really like how this vehicle looks. The lines are simple, unique, elegant. That and the size is just perfect, being easy to park, yet taking 4 people in roomy luxury pretty much anywhere. On top of that, the base model has all the creature comforts I want and a few more. With bluetooth connectivity that is pretty seamless (phone, Pandora, google-maps), nice leather heated seats, remote start, and comfortable roomy rear seats. Flip the button and the rear seats go down and you have a great cargo cavern to load up with whatever. From a winter/capability standpoint, the AWD system seems to just always get traction...where my prior RWD 4x4 would fishtail or delay pulling out of the subdivision the torque and engine weight up front w/ an assist from the back wheels seems much more stable/capable for 99% of my needs. That, and it's really hard to get stuck (especially if you shut off traction control, which was not obvious at first) when you need engine rev's to get out. I've also towed a good size trailer with it and it was rock solid. All in all, a very nice package with many creature comforts at a high value.
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Love my MKX
Pat O, 12/27/2019
2018 Lincoln MKX Premiere 4dr SUV (3.7L 6cyl 6A)
16 of 16 people found this review helpful
I had driven a Mercedes 550 for the past 25 years having owned 10 of them. I had my back fused and the stiff ride did not suit me. I heard about the 22 way seats and thus the MKX. My family and friends told me I would never be happy after getting a new 550 almost every year. Well I love it and I will not be going back to the Mercedes. This cost $50,000 less and suits my needs and is much more comfortable. Thank you Lincoln for making the most comfortable seat on the market for a fused back.
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The best luxury SUV for the money
Alex, 05/02/2019
updated 11/16/2020
2018 Lincoln MKX Reserve 4dr SUV AWD (3.7L 6cyl 6A)
26 of 27 people found this review helpful
2.7 twin turbo engine is great, excellent fuel economy for this super powerful engine. Interior is beautiful and extremely comfortable (love massaging front seats) and all options are very helpful and easy to use, etc. Look at some previous bad reviews written by strange people (which replacing steering pump, since 2016 steering has electric assist and pump not exist) and Lincoln dealerships rated at the top of the list for customer satisfaction and service in the country. Now I have 23000 miles and enjoyed every minute of driving. 360 degree cameras, cross traffic warning, line control, adaptive cruise control, huge variety of vehicle and driver assist information, etc. are awesome. Couple of things bowsers me, as an example: seat memory always come back to primary setting and I have to resume my setting every time I am getting in the car (primary setting definitely belongs to my wife) and foot operation of rear hatch can't be disable and couple of times I bump my head as hatch started to close unexpectedly (probably due to movement of my foot under bumper), but it isn't important and can be managed, otherwise this is probably best car I ever had to drive and as test engineer I droved practically almost every car in the world. One more warning: HANKOOK tires are garbage had to replace them at 20000 miles and Hankook doesn't provide any warranty after one year of usage, so replace them as soon as possible or don't buy vehicle with Hankook tires in the first place not to get in trouble on the road. 35K miles now, enjoying every minute in the car, have no complains, nothing wrong with the car, just changing oil and go again. Couple recalls, but probably not affected my car as I don't have letter to go to dealer and perform update.
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A very smooth SUV
Mike, 09/30/2018
updated 10/05/2021
2018 Lincoln MKX Black Label 4dr SUV (3.7L 6cyl 6A)
32 of 34 people found this review helpful
My MKX is a top of the line Black Label model with the 2.7 turbo charge engine with 21 inch wheels. I have driven the MKX for 3 years with no problems. It is a pleasure to drive and very comfortable with the 22 position seat adjustment and massage feature. I like to drive it in Sport Mode as opposed to Comfort or Normal. The ride is top notch and the 2.7 turbo engine has peppy and smooth pick up. All the pick up you will ever need or want. The Black Label interior is luxury, the 22 way seats with massage are wonderful. The Push Button gear shift (which unclutters the central console) takes only about a week for you to stop glancing down and place your hand on the console to search for the non existent gear shift. Instead you look ahead and push a button with eyes toward the front of the car. Now the center console is for large central storage compartments and 2 open storage areas in front of the dual cup holders. The Black Label leather interior is top of the line. I have the thoroughbred theme which is black and tan with maple wood paneling. The safety technology on this model includes all the recently available features from 360 degree camera, BLIS, Adaptive Speed Control, Lane Assist and forward collision. Combined with SYNC 3 (which is a major improvement over previous systems) Navigation, voice command, apple play, USB ports and modem, you have a truly luxury well equipped SUV that rivals and often surpasses those offered by other manufactures.
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Great High End Vehicle for a great price
Andrew Noel, 07/25/2018
updated 02/01/2022
2018 Lincoln MKX Reserve 4dr SUV (3.7L 6cyl 6A)
40 of 43 people found this review helpful
This is the third MKX we have owned and they just keep getting better. Love the comfort, drive and inside quiet. The only thing to pick at would be that there are a few items in the car that feel like cheap plastic. Update Jan 2019...still loving the car... Navigation review based on using Android auto and waze. Update Jan 2022. Still love this car!
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Power steering failed
Dan Bogo, 04/04/2021
2018 Lincoln MKX Reserve 4dr SUV AWD (3.7L 6cyl 6A)
12 of 13 people found this review helpful
I had never heard of a power steering gear until mine broke. Such a major disappointment to have to pay $3,000 for something that should never fail. Poor quality and poor service.
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Best car ever!
Karen, 11/11/2019
2018 Lincoln MKX Reserve 4dr SUV (3.7L 6cyl 6A)
7 of 7 people found this review helpful
My 2018 Lincoln MKX is a fantastic car. It rides smoothly and it's extremely comfortable. All of the standard and extra features are easy to access, set-up and use. I have had NO services issues. I get a lot compliments on my car and have a friend who purchased one with the same features and color after she saw my care.
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AWFUL
sherry, 06/05/2020
2018 Lincoln MKX Select 4dr SUV AWD (3.7L 6cyl 6A)
31 of 37 people found this review helpful
purchased the MKX select & have had this vehicle for a year and a half. The suv had under 5,000 miles on it when we purchased it. A week or 2 after we bought it, we were driving & I felt the car jerk while driving & the oil light came on. (this was the only time the oil light came on, now it just breaks down with no warning) We pulled over & checked the oil- it was extremely low- hardly any in it. We took it back to the dealer & they did an oil change. Same thing happened a few months later. We have been in & out of the shop non stop with the same issue. It keeps eating up oil, but there is no obvious oil leak. The oil light doesn't even come on, or give us a warning- it just breaks down. We have been in & out of shops since we bought the piece of junk. They couldn't figure out the issue, so the shop was told to rebuild only the top part of the engine. Lincoln said that other cars that are our make/model have had the same issue, so they were rebuilding just the top part because they didn't know what else to do & that is what they were doing in these cases. So , I got my car back a few months (they had it in their shop for over a month) ago & had it back for maybe 2 months & BAM, I get in my car to leave someone's house & it wouldn't start... so I was stranded AGAIN. I had to tow the car to my house... again. We took it back to the shop & they said they didn't know what to do with it since we had had it in there so many times. We even took it back every few hundred miles for the oild consumption test, so we were in & out of shops A LOT. Now we were told by the corporate office to take it to a different lincoln dealer out of our town to see if they can figure it out. I just had a baby so now we have to have our family come watch him & drive an hour away to take it to other dealer. We have to start all over & we're told we need to drive up there every 500 miles. I have been dealing with the corporate office & they are rude & useless. I asked to speak to someone above the lady I'm dealing with & she said there is no one else above her. Our warranty is about to run out & when I asked if they would at least extend the warranty, I was told they can't do that. This has been the most stressful situation I have ever had with a car. I will NEVER, NEVER buy a Lincoln again. We are stuck in a super high car payment with no help. I really wish I could get the CEOs contact info, or someone higher up. This is not right at all. Would give ZERO stars
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Safe Yes! Economic-User maintenance friendly NO!
John T, 10/24/2021
2018 Lincoln MKX Reserve 4dr SUV AWD (3.7L 6cyl 6A)
9 of 10 people found this review helpful
This 2018 MKX Reserve I bought used used with less than 20K miles is the 2nd I've had. The first was a 2016 MKX and while some things remain great others are still the worst quality dollar store style. Shame on Ford Lincoln for doing this to a $45K vehicle. The air bags all around are a great feature. We also have the upgraded premiere surround sound system. The vehicle has 360 camera and 360 alerting when close to an object. Audible alert when to close to a vehicle to stop properly and AWD Anti skid, auto traction control even massagers built into the front heated or cooled seats. Now for the bad parts. - Worst gas mileage ever for a vehicle in this class! Even on the highway it's rarely over 22/ Mostly I get 15-18MPG no matter the driving style. Same problem with the 2016 ( Never fixed). Gas tank is about 13 gallons so if you're going on a trip plan to stop at gas stations frequently. - Whenever I accelerate hard (not flooring it just more than normal to pass) there's a burnt gas/exhaust smell in the car. Same problem with the 2016. Unable to resolve. - Air quality. There's occasionally a strange moldy-flowery smell. Very infrequent in this SUV but it was there all the time in the 2016 and even after paying $200+ for air system cleaning and flush it was still there. - Plastic pieces. The cargo net clasps are little frail plastic pieces pieces that break or pull out of the socket almost every single time I use them. I decided to put a couple boxes in the back to carry loose items because they are so useless. - HID Headlight bulbs. You can't replace one yourself. It's inside the headlight assembly where the plastic cowl protector over the radiator/engine and then the whole light assembly has to be removed. Must be taken to a dealer so a $70 light bulb change is now a $200 light bulb change job at the dealer. - Battery replacement. Can't be done by yourself at least not easy and not less than 4 hours and a lot of twisting, turning and knuckle scraping. It's buried up under the windshield against the firewall. ****Basically anything that should be easy user maintenance has now been rendered impossible so you have to keep going to a dealer to get raked over the coals.*** Review other vehicles in the same category before settling on this one. Although it has great features it's the small inconveniences that add up and keep chipping away at trying to like this vehicle every time you fill the tank or try to fix something that's supposed to be simple. Review other vehicles in the same category before settling on this one. Although it has great features it's the small inconveniences that add up and keep chipping away at trying to like this vehicle every time you fill the tank or try to fix something that's supposed to be simple. Review other vehicles in the same category before settling on this one. Although it has great features it's the small inconveniences that add up and keep chipping away at trying to like this vehicle every time you fill the tank or try to fix something that's supposed to be simple. Before settling on one of these for a used vehicle or even the replacement Nautilus you should compare features and reviews of other vehicles in the class. At least I can still get an oil change anywhere for $70 or less!
UNRELIABLE & UNRESOLVED NAV SYSTEM
ANGRY MKX OWNER, 07/12/2019
updated 01/16/2020
2018 Lincoln MKX Reserve 4dr SUV (3.7L 6cyl 6A)
25 of 31 people found this review helpful
Update 1/15/2020. The car is great but nothing has been resolved regarding the Navigation system. I purchased a new MKX December of 2018. THE NAVIGATION SOFTWARE DOESN'T RECOGNIZE SOME CITIES, STREETS OR BUSINESSES!! I've taken the car to 3 Dealerships to resolve this problem without any success. For example: 1) It won't delete waypoints. 2) It identified a Costco 87 miles away but not the 2 within a 10-mile radius. 3) I entered the address for Home Depot, it delivered me to Kohl’s Department store and said, "You have arrived at Home Depot"!?!?! 4) The street sign is different than stated on the Nav system. 5) It states you have arrived at your destination when you're half a mile away and the system terminates OR you're in front of the destination and it states you are 400 ft. from the destination. 6) It tells you to turn onto nonexistent streets or to make a left turn straight into A LAKE!! UGH!! 7) Instead of making a U-turn it takes you a 1/2 mile down the road and make 3 left turns. 8) Voice recognition is haphazard. Several times I requested an address within the state, and it selected a state hundreds of miles away. 9) It ignores settings and takes you thru residential areas and back roads instead of highways. The current dealership had my car for 4 days. I was given the same model as a loaner and it had identical Navigation problems!! It’s not just my car with the problem! Now I've been told it may take months for the Software Engineers to solve the problem or before another update comes out. I travel extensively and a RELIABLE Navigation system is an absolute necessity!! You would think that on a $56,000 car you would not encounter such problems or such a lackadaisical attitude from the Lincoln Customer Service Department for resolution!!
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I expected better.
Disappointedguy, 05/16/2021
2018 Lincoln MKX Reserve 4dr SUV AWD (3.7L 6cyl 6A)
7 of 8 people found this review helpful
I've had mine for nearly a year, and have had more service / repairs on it than any of the 15+ cars I've owned. I only keep this because of its spectacular driver's seat. There are other good features, but they're only good when they're operatingproperly. Most of the engineering and design is lousy. The electronics are reliably unreliable. The dashboard is terrible. The "display" catches the sunshine and is often unreadable. The "pushbuttons" are poorly placed, and the pushbutton Start/stop function is unsafe; you'll find out when you suddenly find the engine has stopped while you're driving. The front seats are tightly surrounded by the doors and large, high, center console. If you like black interiors you'll be happier than those of us that like better visibility of our surroundings, as tan or other lighter toned interiors are uncommon.
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Not worth the money
Joe, 11/02/2018
2018 Lincoln MKX Premiere 4dr SUV (3.7L 6cyl 6A)
27 of 43 people found this review helpful
We have had this SUV for awhile now and we have had to replace both regulators for the auto A/C...The break booster...We went through 3 batteries...now the power steering pump! Now we had the ignition button push through the dash... What's next? I'm done with Fords and Chevy's and Buick's. Going back to a Lexus!
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Screwed in Oklahoma
David Nudell, 01/18/2019
2018 Lincoln MKX Black Label 4dr SUV (3.7L 6cyl 6A)
31 of 50 people found this review helpful
Be advised that Lincoln must be going out of business. They are not making new parts for their new autos. My new 2018 MKX right front headlight was damaged on October 26, 2018 and Lincoln could not get me a new headlight until January 11th, 2019. No headlights (that worked) were available in the United States. I am paying $752 a month on my lease and can't get my car out of the shop because there are no headlights to replace the damaged one. To make it worse, I paid for a Black Label service and it really sucked. In January, my "SPECIAL ADVOCATE" was offering me 4 days of lease compensation for my long wait. Well Mel, can take his offer and place it where the Sun doesn't shine. I got a new advocate and she got a headlight on the way and was at least going to compensate me for most of my down time. I haven't seen a penny yet but I have faith in her. I needed another new vehicle and bought a $95,000 dollar Cadillac ESV. I was ready to buy a Lincoln until this mess. Mel, you just cost Lincoln a sale and probably any future sales from me or any of the 1000 people I work with. I had a similar problem with a new Chevrolet in 2014 and after 1 month, they offered to give me my money back or in 3 days they would have the car fixed and give me a credit of $1000.00 to use in their parts department. They offered this to me, I didn't even have to ask. I took the $1000 deal and bought 6 new jackets. I love the car and have had no problems since then. We now have a new headlight and estimate that I will get my new MKX Black Label ready to drive on Monday January 21, 2019 almost 3 months being broke down. Am I eligible for the Oklahoma Lemmon Law? I gave the car a one star rating because 3 out of 4 months of leasing the car, I haven't been able to drive it.
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Comfort for old bones
John J, 08/06/2021
2018 Lincoln MKX Reserve 4dr SUV (3.7L 6cyl 6A)
2 of 2 people found this review helpful
They are not cheap but if you want a vast amount of Safety functions then the MKX is the way to go. Since we spend a lot of time in our cars seat comfort is key and the MKX will give that to you.
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Comfortable but…
Kyle, 07/20/2022
2018 Lincoln MKX Premiere 4dr SUV AWD (3.7L 6cyl 6A)
3 of 6 people found this review helpful
Drive a 2019 5000 miles on a rental. Comfortable ride but… 1. Weak uphill. Really struggles in Colorado 2. Idiotic ergonomics and controls. To the point of being unsafe.
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Ford vs Lincoln - What do you need in a vehicle.
Dave Craig, 02/10/2018
2018 Lincoln MKX Reserve 4dr SUV AWD (3.7L 6cyl 6A)
14 of 36 people found this review helpful
If you don't require all the features that Lincoln offers, look into the Ford and save $.
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Excellent
Tom Saelens , 04/09/2021
2018 Lincoln MKX Premiere 4dr SUV AWD (3.7L 6cyl 6A)
1 of 1 people found this review helpful
By far to the Lexus RX we traded for👍
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The Lap of Luxury in a perfect size package for us
WMC, 04/04/2023
updated 10/04/2023
2018 Lincoln MKX Reserve 4dr SUV AWD (3.7L 6cyl 6A)
1 of 1 people found this review helpful
Found this fully loaded MKX with an MSRP over $60K and only 34K miles for $30k which was our target price. Previously a CPO vehicle so it still had full warranty through the end of 2023! Everything in pristine, like new condition. We fell in love with the 22 way power front seats with massaging and adjustable thigh support! The 2.7 ecoboost V6 has plenty of power with good mpg when you keep your foot out of the turbo! This engine makes merging onto Interstate highways a breeze! The active cruise control with auto braking makes staying in the flow with traffic very easy. Ours is the blue color with cappuccino interior which is a home run combo. Upgraded the Sync 3 to version 3.4 with 2022 map update and it is much quicker than version 3.0 which was already on it. Vehicle has the climate, driver assist, technology packages plus Revel audio system too! The 360 degree camera and park assist is great. Our grandkids love the heated rear seats and the panoramic vista roof. The optional 21" wheels may lessen the softness of the ride somewhat but with the Lincoln drive control set to comfort it still rides really nice. We have the sport transmission setting set to sport so a quick push on the "S" transmission button firms' things up quickly and we also have it set to performance in "S" so it scoots right along. This Lincoln MKX makes for a perfect traveling vehicle for the 2 of us, allowing for ending long drives without feeling exhausted.
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Like new
Gary H., 08/23/2020
2018 Lincoln MKX Reserve 4dr SUV AWD (3.7L 6cyl 6A)
1 of 3 people found this review helpful
The car was just what they advertised.
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1st lincoln
C.l.Collins, 02/11/2018
2018 Lincoln MKX Reserve 4dr SUV (3.7L 6cyl 6A)
6 of 27 people found this review helpful
Get a good price
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Impossible to get parts
Coloradogrl, 12/29/2024
2018 Lincoln MKX Premiere 4dr SUV AWD (3.7L 6cyl 6A)
0 of 0 people found this review helpful
Purchased in 2020. Comfortable car but it’s has sat parked at 2 repair shops for months. I was rear ended so car sat w back order parts for 3-4 months in 2021 at a collision shop. Not drivable. In October 2024 the rear differential went out and the part is again on back order. Car sits at the mechanics and is not drivable. Lincoln concierge can not give me an estimate of when there will be a part. The car has less than 100k miles and sits like scrape metal. I have always bought ford/Lincoln but just purchased my first Toyota Highlander.
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Terrible seats
Andrew , 02/16/2025
2018 Lincoln MKX Reserve 4dr SUV AWD (3.7L 6cyl 6A)
0 of 0 people found this review helpful
I just purchased a 2018 Lincoln MKX reserve, I’m so disappointed in the comfort of the front seat, under legroom is terrible seat. Comfort is terrible. I really can’t believe this is a Lincoln, seats are not cushioned well enough I’ve owned it for a little over a month and will not be owning it much longer.