Used 2018 Lincoln MKX Consumer Reviews
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We have a limited number of reviews for the 2018 MKX, so we've included reviews for other years of the MKX since its last redesign.
UNRELIABLE & UNRESOLVED NAV SYSTEM
ANGRY MKX OWNER, 07/12/2019
updated 01/16/2020
2018 Lincoln MKX Reserve 4dr SUV (3.7L 6cyl 6A)
25 of 31 people found this review helpful
Update 1/15/2020. The car is great but nothing has been resolved regarding the Navigation system. I purchased a new MKX December of 2018. THE NAVIGATION SOFTWARE DOESN'T RECOGNIZE SOME CITIES, STREETS OR BUSINESSES!! I've taken the car to 3 Dealerships to resolve this problem without any success. For example: 1) It won't delete waypoints. 2) It identified a Costco 87 miles away but not the 2 within a 10-mile radius. 3) I entered the address for Home Depot, it delivered me to Kohl’s Department store and said, "You have arrived at Home Depot"!?!?! 4) The street sign is different than stated on the Nav system. 5) It states you have arrived at your destination when you're half a mile away and the system terminates OR you're in front of the destination and it states you are 400 ft. from the destination. 6) It tells you to turn onto nonexistent streets or to make a left turn straight into A LAKE!! UGH!! 7) Instead of making a U-turn it takes you a 1/2 mile down the road and make 3 left turns. 8) Voice recognition is haphazard. Several times I requested an address within the state, and it selected a state hundreds of miles away. 9) It ignores settings and takes you thru residential areas and back roads instead of highways. The current dealership had my car for 4 days. I was given the same model as a loaner and it had identical Navigation problems!! It’s not just my car with the problem! Now I've been told it may take months for the Software Engineers to solve the problem or before another update comes out. I travel extensively and a RELIABLE Navigation system is an absolute necessity!! You would think that on a $56,000 car you would not encounter such problems or such a lackadaisical attitude from the Lincoln Customer Service Department for resolution!!
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LOVE MY CAR!!! BUT..........
BJ MURPH, 05/18/2021
2017 Lincoln MKX Premiere 4dr SUV AWD (3.7L 6cyl 6A)
5 of 5 people found this review helpful
But there are issues with the shifting of the gears. Everything else is awesome! I am a realtor and my driving is slow at times and the car makes a loud popping noise and seems to jerk. Very noticable. I went back to the dealer where i purchased it and they said it is normal!!!!! I have never driven a luxuary car that is not a smooth drive. That is my only issue. Seats are very comfortable and all the extras the car has are awesome. If this transmission is normal i won't purchase another lincoln. As much as i love it.
2018 Lincoln MKX for sale near you
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Annoying
Jerry Zee, 08/07/2017
2017 Lincoln MKX Reserve 4dr SUV AWD (3.7L 6cyl 6A)
27 of 35 people found this review helpful
Great car. Called a SUV but it really is not. The 2015 was taller and more like a true SUV. The 2017 is lower and slightly wider. We opted for the 2.7L turbocharged model. The turbocharger is loud on acceleration and very annoying. Dealer said all is well and nothing wrong. Took an identical car for a test drive and its turbo also was very loud on acceleration. Test drove several other Ford vehicles that were turbocharged and could not hear any noise upon acceleration. Apparently this problem is unique to 2017 Lincoln MKX with the 2.7L that is turbocharged. This problem is not recognized by Lincoln so my advice is to refrain from purchasing this model until the problem is resolved.
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Loving my MKX
Nita, 04/17/2018
updated 04/30/2025
2017 Lincoln MKX Select 4dr SUV AWD (3.7L 6cyl 6A)
7 of 8 people found this review helpful
Still enjoying my Lincoln MKX! Holding up very well with with routine maintenance, like oil changes, tire rotation, brakes, tires, etc.
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I expected better.
Disappointedguy, 05/16/2021
2018 Lincoln MKX Reserve 4dr SUV AWD (3.7L 6cyl 6A)
7 of 8 people found this review helpful
I've had mine for nearly a year, and have had more service / repairs on it than any of the 15+ cars I've owned. I only keep this because of its spectacular driver's seat. There are other good features, but they're only good when they're operatingproperly. Most of the engineering and design is lousy. The electronics are reliably unreliable. The dashboard is terrible. The "display" catches the sunshine and is often unreadable. The "pushbuttons" are poorly placed, and the pushbutton Start/stop function is unsafe; you'll find out when you suddenly find the engine has stopped while you're driving. The front seats are tightly surrounded by the doors and large, high, center console. If you like black interiors you'll be happier than those of us that like better visibility of our surroundings, as tan or other lighter toned interiors are uncommon.
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