Used 2018 Lincoln MKX Consumer Reviews
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We have a limited number of reviews for the 2018 MKX, so we've included reviews for other years of the MKX since its last redesign.
Great midsize luxury suv - zero issues
Phil, 01/21/2018
updated 01/23/2019
2017 Lincoln MKX Reserve 4dr SUV AWD (3.7L 6cyl 6A)
12 of 13 people found this review helpful
We looked at every competitor and the MKX beat them out on features, value and overall driving experience. The list of things we like ranges from the Synch 3 system which is much superior to the Acura, BMW, and Audi, the quiet interior, seat comfort (we got the 22 way front seats), smooth power from the turbo 6, and overall features and functionality. The dealer even picks up and delivers the car for maintenance and leaves us a loaner, all included in the price. Lots of little things add to the experience like the best Bluetooth phone I’ve ever heard. The other party has no idea I’m calling through the car even at highway speeds. After almost a year and 25k miles there has been zero issues. We put on a lot miles and expect to get many years of worry free driving. If I want to be nit picky the mpg has averaged just 21, but the vehicle runs on regular and is AWD. At 53000 miles still running great with no issues. I had to put new tires on it (went with the factory Hankooks due to quietness and overall performance) and air filter. Otherwise the car needed only synthetic oil changes every 9k miles. Opted out of extended warranty due to no issues. I still have 70k warranty on the power train. Still love the car and glad I got all the extras. They really haven’t added anything to the new cars.
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Best car ever!
Karen, 11/11/2019
2018 Lincoln MKX Reserve 4dr SUV (3.7L 6cyl 6A)
7 of 7 people found this review helpful
My 2018 Lincoln MKX is a fantastic car. It rides smoothly and it's extremely comfortable. All of the standard and extra features are easy to access, set-up and use. I have had NO services issues. I get a lot compliments on my car and have a friend who purchased one with the same features and color after she saw my care.
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2018 Lincoln MKX for sale near you
3 of 21 listings
- Select 4dr SUVMSRP: $19,995108 mi away
- Reserve 4dr SUVMSRP: $16,383In-stock online
- Black Label 4dr SUVMSRP: $23,990In-stock online
See all 21 listings
AWFUL
sherry, 06/05/2020
2018 Lincoln MKX Select 4dr SUV AWD (3.7L 6cyl 6A)
31 of 37 people found this review helpful
purchased the MKX select & have had this vehicle for a year and a half. The suv had under 5,000 miles on it when we purchased it. A week or 2 after we bought it, we were driving & I felt the car jerk while driving & the oil light came on. (this was the only time the oil light came on, now it just breaks down with no warning) We pulled over & checked the oil- it was extremely low- hardly any in it. We took it back to the dealer & they did an oil change. Same thing happened a few months later. We have been in & out of the shop non stop with the same issue. It keeps eating up oil, but there is no obvious oil leak. The oil light doesn't even come on, or give us a warning- it just breaks down. We have been in & out of shops since we bought the piece of junk. They couldn't figure out the issue, so the shop was told to rebuild only the top part of the engine. Lincoln said that other cars that are our make/model have had the same issue, so they were rebuilding just the top part because they didn't know what else to do & that is what they were doing in these cases. So , I got my car back a few months (they had it in their shop for over a month) ago & had it back for maybe 2 months & BAM, I get in my car to leave someone's house & it wouldn't start... so I was stranded AGAIN. I had to tow the car to my house... again. We took it back to the shop & they said they didn't know what to do with it since we had had it in there so many times. We even took it back every few hundred miles for the oild consumption test, so we were in & out of shops A LOT. Now we were told by the corporate office to take it to a different lincoln dealer out of our town to see if they can figure it out. I just had a baby so now we have to have our family come watch him & drive an hour away to take it to other dealer. We have to start all over & we're told we need to drive up there every 500 miles. I have been dealing with the corporate office & they are rude & useless. I asked to speak to someone above the lady I'm dealing with & she said there is no one else above her. Our warranty is about to run out & when I asked if they would at least extend the warranty, I was told they can't do that. This has been the most stressful situation I have ever had with a car. I will NEVER, NEVER buy a Lincoln again. We are stuck in a super high car payment with no help. I really wish I could get the CEOs contact info, or someone higher up. This is not right at all. Would give ZERO stars
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Should have bought a lexus
Dan Bogo, 04/03/2021
2017 Lincoln MKX Select 4dr SUV AWD (3.7L 6cyl 6A)
6 of 6 people found this review helpful
When the power steering gear failed I was left with a $3000 bill. Bad quality. Never heard of it until it broke. No help from Lincoln.
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Safe Yes! Economic-User maintenance friendly NO!
John T, 10/24/2021
2018 Lincoln MKX Reserve 4dr SUV AWD (3.7L 6cyl 6A)
9 of 10 people found this review helpful
This 2018 MKX Reserve I bought used used with less than 20K miles is the 2nd I've had. The first was a 2016 MKX and while some things remain great others are still the worst quality dollar store style. Shame on Ford Lincoln for doing this to a $45K vehicle. The air bags all around are a great feature. We also have the upgraded premiere surround sound system. The vehicle has 360 camera and 360 alerting when close to an object. Audible alert when to close to a vehicle to stop properly and AWD Anti skid, auto traction control even massagers built into the front heated or cooled seats. Now for the bad parts. - Worst gas mileage ever for a vehicle in this class! Even on the highway it's rarely over 22/ Mostly I get 15-18MPG no matter the driving style. Same problem with the 2016 ( Never fixed). Gas tank is about 13 gallons so if you're going on a trip plan to stop at gas stations frequently. - Whenever I accelerate hard (not flooring it just more than normal to pass) there's a burnt gas/exhaust smell in the car. Same problem with the 2016. Unable to resolve. - Air quality. There's occasionally a strange moldy-flowery smell. Very infrequent in this SUV but it was there all the time in the 2016 and even after paying $200+ for air system cleaning and flush it was still there. - Plastic pieces. The cargo net clasps are little frail plastic pieces pieces that break or pull out of the socket almost every single time I use them. I decided to put a couple boxes in the back to carry loose items because they are so useless. - HID Headlight bulbs. You can't replace one yourself. It's inside the headlight assembly where the plastic cowl protector over the radiator/engine and then the whole light assembly has to be removed. Must be taken to a dealer so a $70 light bulb change is now a $200 light bulb change job at the dealer. - Battery replacement. Can't be done by yourself at least not easy and not less than 4 hours and a lot of twisting, turning and knuckle scraping. It's buried up under the windshield against the firewall. ****Basically anything that should be easy user maintenance has now been rendered impossible so you have to keep going to a dealer to get raked over the coals.*** Review other vehicles in the same category before settling on this one. Although it has great features it's the small inconveniences that add up and keep chipping away at trying to like this vehicle every time you fill the tank or try to fix something that's supposed to be simple. Review other vehicles in the same category before settling on this one. Although it has great features it's the small inconveniences that add up and keep chipping away at trying to like this vehicle every time you fill the tank or try to fix something that's supposed to be simple. Review other vehicles in the same category before settling on this one. Although it has great features it's the small inconveniences that add up and keep chipping away at trying to like this vehicle every time you fill the tank or try to fix something that's supposed to be simple. Before settling on one of these for a used vehicle or even the replacement Nautilus you should compare features and reviews of other vehicles in the class. At least I can still get an oil change anywhere for $70 or less!