We bought a 2 yr old MKX after owning Japanese cars for 16 years. So far it's better than we imagined in all areas. Powerful, smooth, quiet with all of the features we could ask for. After owning it for a year, I can say that the navigation system is very complicated. Unnecessarily so. And the turn signals are overthought. Too complicated for such a simple function. But we still love the car.
Room and lots of it. High tech everything 4wd is a waste of money. 2wd works fine for Ohio. Towing a small 5 x 8 trailer with this car was no problem on a 3000 mile trip. Drove the 2015 and up model and I do not like it, way too small.