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Used 2017 Lexus RX 450h Consumer Reviews

4.5 out of 5 stars
38 reviews

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We have a limited number of reviews for the 2017 RX 450h, so we've included reviews for other years of the RX 450h since its last redesign.

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Pros
Cons
1 out of 5 stars

Making Lemonade With This Lexus Lemon

Mike Tinsley, 09/26/2017
2016 Lexus RX 450h 4dr SUV (3.5L 6cyl gas/electric hybrid CVT)
28 of 31 people found this review helpful

Hopefully, the problems I've had are unique. At 1438 miles, had to replace the fuel tank, fuel pump, fuel gauge and brake pump booster; in shop 21 days. At 10,019 miles, scheduled lift gate recall repair and oil change; took 45 days to get part and second trip to dealer for installation of part. At 12067 miles, replaced leaking transaxle oil seal. At 20,140 miles, replaced same leaking transaxle oil seal for second time and replaced transaxle itself. According to my service adviser, the transaxle was scored and was a factory defect; took 6 days to receive part. At 20,153 miles, the air conditioner on the driver's side quit (I live in Texas and the temp was still near 100); took 16 days to get damper servo so it could be repaired. On one occasion, the radio was on, but no sound would emit regardless of what I tried; restarting the engine caused it to work again. On one occasion, several warning lights flashed, but I couldn't tell which ones they were since I was driving. I've been driving a Lexus hybrid for almost 4 years, and know how to start it. About 20% of the time, I have to try a second time to start the car. None of the electrical problems created an error code and the service department can't replicate them. Fortunately, I leased the car, and it will be returned at the end of the lease. My wife and I really wanted to keep this car (I even flew at my expense from Dallas to San Antonio to get it as it was exactly what we wanted and was the only one of its kind in North America), but it's been far too unreliable for us to do so. I'm grateful all these problems have been handled under warranty, and I'm grateful that the dealer always provides a quality loaner for us to use when our car is in the shop.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
1 out of 5 stars
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5 out of 5 stars

Okay - get real, this is a soccer Mom's car.

rky, 11/04/2016
updated 05/29/2018
2016 Lexus RX 450h F SPORT 4dr SUV AWD (3.5L 6cyl gas/electric hybrid CVT)
29 of 33 people found this review helpful

This is not a Porsche, BMW, Audi, nor is it Mercedes. It's a Lexus, a fancy Toyota. I bought it because Toyota has a long history of reliable hybrid cars. I had a Porsche 928, two Corvettes, and a Mitsubishi 3000GT VR4. I miss the GT VR4. I'm over 60 and wanted the biggest Japanese hybrid money can buy. But after I bought it I heard that Acura will have a hybrid MDX in mid year 2017. The MDX has a superior all wheel drive system that can isolate 100% of the power to any one wheel at a time - SH-AWD. Acura claims 26 mpg combined on its hybrid. Lexus claims 30 mpg combined. But on the econ setting I am getting 31.8 to 32 mpg. I currently have 665 miles on the car. I traded in an 2012 MDX Advanced. An all gas version that delivered 16 mpg combined. Anyway, it was time to go conservative and green. I like the aggressive front grill and the f sport badge even if it does nothing for performance. 0-60 is a sad 7.9 seconds. Hardly quick but adequate to merge into highway traffic. But I am driving in a way that you would expect a senior citizen to drive, like a turtle who had instant oatmeal for breakfast. I just hope the curtain airbags will protect my frail aging frame from any potential collision and that I continue to drive this fancy car into my 80's. Update: This is a soccer Mom's car. Would rather have a Range Rover - Sport HSE or a 4 Runner TRD Trail Pro.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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2017 Lexus RX 450h for sale near you
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4 out of 5 stars

Model is too new. Wait a while.

Still Waiting, 05/17/2017
2017 Lexus RX 450h F SPORT 4dr SUV AWD (3.5L 6cyl gas/electric hybrid CVT)
18 of 20 people found this review helpful

I had the car for 10 days and loved it. Brought it to the dealer because the seatbelt light stayed on. 12 days later I do not have the car and have no idea when it will be returned. A part called a "Cluster" that does not exist in the United States. I give the dealer a lot of credit for trying but Lexus will not commit to a delivery date. If you are going to sell the car YOU GOTTA STOCK THE PARTS.

Safety
4 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
1 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

MY 4th Lexus SUV and the best ever.

salim Akrabawi MD, 04/20/2016
updated 04/28/2025
2016 Lexus RX 450h 4dr SUV AWD (3.5L 6cyl gas/electric hybrid CVT)
21 of 24 people found this review helpful

I bought my first Lexus RX in 2000 and traded it in on a 2006 Lexus RX 400h in May 2005. I drove it till November 2015 when I traded it in on a 2016 gray Lexus RX 350 which was a great vehicle. But it was gray and driving a gray vehicle in gray Indiana was too much. So I traded it in on a red 2016 Lexus RX 450h in early January 2016. The h is definitely more refined and, although I am not an expert, I feel that the CVT transmission is much superior to the 8 speed in the 350. I really do not have any complaints about the 2016 Rx 450h. It is extremely quiet, responsive and safe. The driver's assist technology is superb. And the color is uplifting. Now that I have driven more than 10000 combined highway and city miles the vehicle has delivered on all off its promise. No complains. I am now used to the mouse and can navigate easily. The voice recognition needs a little help, however. The odometer hit 22500 miles and I am still thrilled with my purchase. No problems what so ever. The mileage is averaging 28.2 over the distance travelled. It is still a pleasure to drive this vehicle. Here we are more than 5 years later and 43000 miles on the odometer and my garaged 2016 Lexus 450h feels and drive like a new vehicle. When will I tire from this vehicle I really don’t know. Except for the voice recognition function which was hard to deal with from the beginning every other function on this extremely reliable vehicle is still like new. I will be waiting for the 2023 model remake before I think about trading in my 2016 and that is a big if. Well just moved to another city that Evansville IN and the facilities of the Lexus dealer there is less welcoming. The service specialist is just as nice, however. The vehicle has 52000 miles on it now and still no complaints what so ever. I expect to keep my 2016 Lexus 450h till there is a complete model remake which may occur in 2023. All the safety features that Lexus or other makes of vehicles have added since then I have on my 2016 Lexus except Apple play, not a single complaint. It has been more than 6 years since I bought my 2016 Lexus 450h and it still feels and drives like a new car. It has been driven 55750 miles. I have NO problem with it what so ever. Of course the voice recognition is often frustrating. Also annoying is the lack of Apple play which Is standard on almost all vehicles nowadays. Aside from that and since I bought it with all the xtra safety features new cars have nothing to brag about when compared to my 2016 450h. Hopefully the new 2023 model expected to be introduced this fall will have a better voice recognition and of course standard Apple play. A firmer suspension will also be appreciated. Can’t wait. I am looking forward to soon trying the 2023 RX 350h which is designed to replace my 2016 RX450h which has served well since I bought it in January of 2016. I have now 63500 miles on the odometer and not a single technical issue till now. In June while driving west to New Mexico my cruise control / radar suddenly stopped working and got the warning on my dashboard that it is NOT available. Since then it happened twice and every time it came back as suddenly as it became inoperative. I have the vehicle to three dealerships to investigate this frustrating issue but to vail. The dealerships service departments were as usual very friendly and did their best to find out what is happening but no luck. So this intermittent issue is now on my mind although the cruise control/ radar is back functioning properly on my last furiously of 600 miles. I am told this is NOT a safety issue and hopefully next time the cruise control/ radar will be NOT functioning when I arrive at the service department and may they can figure it out. Otherwise this vehicle is getting five stars rating from me as it is the most comfortable vehicle I have owned and I have owned more than 15 in the last 55 years. What can I say about my RX450h SUV NOW THAT I HAVE HAD IT FOR MORE THAN 7 years and driven it 69500 miles. I say it is the most reliable car I have had and in my life I owned more than 15. It is comfortable especially on long road trips. I wanted to buy a 2023 RX hybrid but I love my car that I purchased in January of 2016 WITH ALL THE SAFETY AND DRIVER ASSISTANCE FEATURES that are now available on 2023 cars that I hesitate to part with it. So I am waiting to enjoy my Lexus 450h vehicle for a little while before I purchase the 4 cylinders model. No issues with the vehicle what so ever after 7 years and to me it is still a 5 star review except for the voice recognition. Here we are more than 8 years later from the day I purchased my 2016 RX 450h SUV and the vehicle looks and drive as if I bought it this year. I know it was always garaged, no accidents and it has only 86000 miles on the odometer but this, in my view is exceptional . I was planning to purchase a.2024 model but this has to wait since I have zero complaints about this 2016 model and especially that my vehicle has ALL the safety features offered on all the 2024 vehicle models. For full disclosure the water pump and some of the gaskets were replaced but they were covered by my extended warranty. I know some complain that the drive for this model is mushy but that suits just fine as I am and have never been much of a fast driver and this 6 cylinders with two electric motors satisfies all my driving needs. Love the vehicle. Ok, few days ago I stopped by my across the street neighbor to see his new car and he told me he loves it. Then he turned around and told me he also likes my new car. I said what new car I am driving my 9 years old Lexus 450h. He couldn’t believe it. My vehicle now has 94000 miles on it and it obviously looks and I must add drives like brand new. Suffice to say Toyota builds its Lexus cars to last for a very long time. I hate to say it BUT I haven’t had any new issues since my last year review. Old issues such as a terrible voice recognition and a not very sporty driving characteristics still exist. Regardless I love my 9 years old Lexus 450h and I am keeping it. Let’s us see how I feel when Lexus comes out with it’s 6 generation Lexus RX vehicle in the coming two years.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

RX450h F is an A

Chris Chow, 02/12/2018
2017 Lexus RX 450h F SPORT 4dr SUV AWD (3.5L 6cyl gas/electric hybrid CVT)
7 of 7 people found this review helpful

There are a lot of options that are not advertised or available on standard media. Best thing to do is to visit the d alert and hope to get a knowledgeable sales person. So many features like HUD, interior lighting, paddle shifters, winter package, tow package, Art Levinson stereo system, LED head and tail lights.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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