Skip to main content

Used 2023 Lexus NX 350h SUV Consumer Reviews

3.6 out of 5 stars
12 reviews

See Edmunds pricing data

Has Your Car's Value Changed?

Used car values are constantly changing. Edmunds lets you track your vehicle's value over time so you can decide when to sell or trade in.

Price history graph example

Trending topics in reviews

Pros
Cons
1 out of 5 stars

Died at 3000 miles

George , 12/03/2024
2023 Lexus NX 350h Luxury 4dr SUV AWD (2.5L 4cyl gas/electric hybrid CVT)
2 of 2 people found this review helpful

Called Lexus 800 help line. They had me wait 25 minutes on hold. Then they disconnected me. Called them again at the end of another 25 minutes got Mr Stupidity. He promised to have a tow truck there in 90 MInutes. Four hours later the car was still where it died. Not fun dealing with this while outside the temp was 20 degrees. Also the electronics failed Garage door opener failed. Voice command system failed. So far we are greatly disappointed with it. At this moment we are sorry about this purchase

Safety
3 out of 5 stars
Technology
1 out of 5 stars
Performance
3 out of 5 stars
Interior
3 out of 5 stars
Comfort
4 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
Report Abuse

3 out of 5 stars

Many promises, lousy software

Lee Blair, 04/12/2023
2023 Lexus NX 350h Premium 4dr SUV AWD (2.5L 4cyl gas/electric hybrid CVT)
10 of 21 people found this review helpful

The NX 350h is a fine SUV - except the software to connect your phone to it sucks. And a few other software shortcomings like not enough information on the music channels regarding the performers. You'd think a $50,000 has figured out how to program XM Radio to include more information and make it as easy to connect my phone to it as my 6 year old Murano was.

Safety
4 out of 5 stars
Technology
1 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
3 out of 5 stars
Report Abuse
2023 Lexus NX 350h for sale near you
Showing 3 of 17 listings
See all 17 listings

4 out of 5 stars

A great car if you can find one

J Elledge, 09/29/2024
2023 Lexus NX 350h Luxury 4dr SUV AWD (2.5L 4cyl gas/electric hybrid CVT)
2 of 3 people found this review helpful

Very reliable, efficient vehicle. It met all of our needs. However, the local dealers just couldn’t get us one. We ended up getting a different car. This is the same story as our purchase experience three years ago. Lexus makes excellent cars, but the dealers don’t have them in inventory.

Report Abuse

5 out of 5 stars

Excellent

Yuki, 12/16/2023
2023 Lexus NX 350h Premium 4dr SUV AWD (2.5L 4cyl gas/electric hybrid CVT)
2 of 3 people found this review helpful

Excellent

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
Report Abuse

2 out of 5 stars

Nicely built, but way too small

CyberSpiff, 05/13/2023
2023 Lexus NX 350h Premium 4dr SUV AWD (2.5L 4cyl gas/electric hybrid CVT)
9 of 24 people found this review helpful

As you would expect from a Lexus, everything is well done. Nicely done trim, excellent gas mileage, comfortable seats, somewhat confusing controls but easy to use once figured out. The only big ding is the size. The cargo area is way too small for use beyond a few bags of groceries, forget about anything beyond a few pieces of luggage. If you are moving up to it from a small car you will likely find it a good size, but coming down from a larger car it is disappointing.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
3 out of 5 stars
Reliability
5 out of 5 stars
Value
3 out of 5 stars
Report Abuse
Items per page:
5