Used 2023 Lexus NX 350h SUV Consumer Reviews
Died at 3000 miles
Called Lexus 800 help line. They had me wait 25 minutes on hold. Then they disconnected me. Called them again at the end of another 25 minutes got Mr Stupidity. He promised to have a tow truck there in 90 MInutes. Four hours later the car was still where it died. Not fun dealing with this while outside the temp was 20 degrees. Also the electronics failed Garage door opener failed. Voice command system failed. So far we are greatly disappointed with it. At this moment we are sorry about this purchase
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Many promises, lousy software
The NX 350h is a fine SUV - except the software to connect your phone to it sucks. And a few other software shortcomings like not enough information on the music channels regarding the performers. You'd think a $50,000 has figured out how to program XM Radio to include more information and make it as easy to connect my phone to it as my 6 year old Murano was.
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- Base Hybrid 4dr SUVMSRP: $39,994460 mi away
- Premium Hybrid 4dr SUVMSRP: $40,481460 mi away
- Luxury Hybrid 4dr SUVMSRP: $45,499375 mi away
A great car if you can find one
Very reliable, efficient vehicle. It met all of our needs. However, the local dealers just couldn’t get us one. We ended up getting a different car. This is the same story as our purchase experience three years ago. Lexus makes excellent cars, but the dealers don’t have them in inventory.
Excellent
Excellent
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Nicely built, but way too small
As you would expect from a Lexus, everything is well done. Nicely done trim, excellent gas mileage, comfortable seats, somewhat confusing controls but easy to use once figured out. The only big ding is the size. The cargo area is way too small for use beyond a few bags of groceries, forget about anything beyond a few pieces of luggage. If you are moving up to it from a small car you will likely find it a good size, but coming down from a larger car it is disappointing.
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