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Used 2018 Lexus ES 350 Sedan Consumer Reviews

4.1 out of 5 stars
18 reviews

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4 out of 5 stars

A Car to Drive Through my Golden Years

Aging Eagle, 08/07/2019
2018 Lexus ES 350 4dr Sedan (3.5L 6cyl 6A)
27 of 30 people found this review helpful

When in my 30s and 40s I regularly read the sporty auto mags with the greatest interest, especially when they were doing comparison reviews of the compact luxury brands led by the BMW 3 series. When I finally pounced on a BMW, it was the 5 series. 1994 I think. I didn't need the extra room. I assume that those magazine articles had a lot to do with it. It turned out to be probably the least value I ever got from an auto. A heavy, mid-sized auto at a stiff price powered by a puny 192 HP straight six. I was going to replace it after seven or eight years with a 3 series, and even ordered one. But I test drove a Lexus IS 350 and found a like to like, starting with being able to buy a fully loaded Lexus for the same price as a "half-loaded" BMW. That Lexus will go down as my favorite auto. It fit me like a glove, had sufficient power and strong brakes and the most attractive coat of paint I'd ever seen, a Mica Red that glistened in the sunlight. In the eight years that I owned the car, the only defect of any kind that emerged was a broken wheel ball bearing that sounded much worse than it was. I put about $1500 into the car, preparing to keep it another three years. Not surprisingly, not long afterwards the car was totalled in a left turn intersection crash for which I was half responsible. The tow operator told me that most cars not built by Toyota would have been ripped in two by the van accelerating through the intersection to beat the light. True? Who knows. What to do next? I know that the Lexus ES series is considered to be sort of like a horse and buggy to the enthusiast magazines. But at age 66, mostly retired and putting few miles on my car, the ES 350 was in its last year before being replaced by a completely redesigned model, and Lexus was subsidizing the remaining 2018s with $4000. I leased for three years at the 7500 miles a year rate. And I can say that I'm satisfied. It is smooth and quiet, and has never failed to deliver all the acceleration I wanted from its 270 hp V6. The brakes are not quite as powerful as on the sportier cars, but I quickly adapted. The Lexus' most admirable features are ones not much considered in reviews but are very important to me living on a crowded Long Island full of accidents: reliability and all the safety equipment available coming standard. Disappointments: The infotainment is clumsy to operate, but since I just have set a lot of presets to my SiriusXM, I don't face many challenges. The navigation system is worse than that on my 2008, mainly in cases where you depart from the original route set and the navsys when it recalculates wants to send you off the main highways onto side streets. A larger gas tank to improve the 350 mile declared range on a full tank would be nice. As I indicated, I don't drive the car that much so I haven't been testing it under more heavy driving. I also don't know how passengers would feel about it since I seldom have any. But I'm quite satisfied after 1.5 years.

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5 out of 5 stars

A lot of value for your dollar

John , 11/04/2020
updated 10/31/2023
2018 Lexus ES 350 4dr Sedan (3.5L 6cyl 6A)
8 of 8 people found this review helpful

If you are looking for sound, proven up-to-date safety; and technology, creature comforts; and the prestige of a luxury automobile, then you have it in the 2018 Lexus ES 350. No need to look further!! UPDATE: Same good technology, same good reliability; same good ride, same pride of ownership! Lexus good and strong!!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

Very satisfied!

Jeff B, 02/07/2018
2018 Lexus ES 350 4dr Sedan (3.5L 6cyl 6A)
28 of 33 people found this review helpful

Extremely impressed with my first Lexus. Very comfortable daily commuter. The car is hush quiet and the standard sound system is amazing.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

ES 350 most reliable car you can buy.

Principal 352, 11/20/2018
updated 11/20/2019
2018 Lexus ES 350 4dr Sedan (3.5L 6cyl 6A)
23 of 27 people found this review helpful

I test drove the BMW 320 and 520, Acura TLX and Volvo S90. Hands down the Lexus had the best ride, reliability and value for the price. I love the technology and quality leather.

Safety
5 out of 5 stars
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5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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2 out of 5 stars

Dangerous Voice Recognition and Navigation System

gkmnj2, 02/08/2018
updated 02/13/2023
2018 Lexus ES 350 4dr Sedan (3.5L 6cyl 6A)
37 of 45 people found this review helpful

Navigation very mixed. Hard to set and control. Dumb routes sometimes. Miss interprets voice commands frequently. Using own phone probably better. Two year update: Voice recognition for navigation or hands free phone at best, mostly wrong to at worst, useless. Third year update: I'm further downgrading the voice recognition and navigation system to dangerous. By having to constantly cancel and correct its incorrect recognition of commands, the system creates a distraction plus anger. Lexus's refusal to do any upgrades to improve performance is also a large negative on car and company. I've removed a star. Fourth year review. The danger and aggregation of the voice recognition has gotten worse it seems. To make a hands free phone call takes five tries sometimes. The things it comes up with are really, really stupid they are so far off base. Compared to Alexa and Google voice recognition really show how pathetic Lexus's system is. Goodbye another star.

Safety
2 out of 5 stars
Technology
1 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Love it

kr, 09/27/2018
2018 Lexus ES 350 4dr Sedan (3.5L 6cyl 6A)
12 of 14 people found this review helpful

It is extremely comfortable. Has many nice features. Beautiful interior and very classy. I was on market for Tesla Model 3, but stopped at Lexus and really liked how comfortable the car was. So, I made an emotional purchase. I only regret that I didn't get a Hybrid. Would be even better. Navigation is not great.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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2 out of 5 stars

Not a Luxury Ride

Enzo C, 05/17/2023
2018 Lexus ES 350 4dr Sedan (3.5L 6cyl 6A)
8 of 9 people found this review helpful

With the 18" tires, this thing rides like a motorcycle. You feel everything. The noise is so loud, you can barely have a conversation while driving on the interstate.

Safety
2 out of 5 stars
Technology
3 out of 5 stars
Performance
4 out of 5 stars
Interior
2 out of 5 stars
Comfort
3 out of 5 stars
Reliability
3 out of 5 stars
Value
1 out of 5 stars
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3 out of 5 stars

Outdated infotainment system

Mitzi, 06/16/2021
2018 Lexus ES 350 4dr Sedan (3.5L 6cyl 6A)
11 of 13 people found this review helpful

I was so excited to get this car but soon deflated. Although the ride is luxurious and the car is super comfortable and handles well on the road, I couldn’t get past the clumsy front interior, no storage space, cumbersome knob one has to use to navigate and small recessed screen. So outdated and spoiled the ride. My 2013 Hyundai Sonata Hybrid had more features and the interior was better appointed. Alas, the car went back. I bought a brand new 2021 Hyundai Sonata limited edition. More money but infinitely more satisfying and with all the new technology.

Safety
4 out of 5 stars
Technology
2 out of 5 stars
Performance
4 out of 5 stars
Interior
2 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

Certified 2018 Lexus ES 350

J Long, 05/21/2020
updated 07/08/2024
2018 Lexus ES 350 4dr Sedan (3.5L 6cyl 6A)
7 of 8 people found this review helpful

The car drives and performs as expected. Luxury package, safety features and driver comfort are as advertised. I used Edmunds review and pricing model for a no haggle buying experience. My final price was within $50 of Edmunds total drive out price. Lexus certified status provided additional two years of new car warranty (unlimited miles). Also 2 years of complimentary maintenance. Edmunds has been my primary source of reference for my 2 new car and one used car purchases in the past 12 years.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Need More?????

Gene Reed, 01/22/2023
2018 Lexus ES 350 4dr Sedan (3.5L 6cyl 6A)
3 of 3 people found this review helpful

The car is quiet, comfortable, roomy and holds the road great even in strong winds. I especially love the backup up camera with the sensors that alert well in advance of moving people or vehicles, the car is low maintenance and easy on the pocket for repairs

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5 out of 5 stars

5th Lexus review

Hashim, 06/17/2023
updated 12/26/2024
2018 Lexus ES 350 4dr Sedan (3.5L 6cyl 6A)
3 of 3 people found this review helpful

Seats are not as plush as my 2009 Lexus’s , otherwise it’s excellent after 150,000 miles

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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3 out of 5 stars

Overwhelming car

Angus, 03/31/2018
2018 Lexus ES 350 4dr Sedan (3.5L 6cyl 6A)
34 of 58 people found this review helpful

I have been a loyal Cadillac owner, but decided to try a Lexus. I found the Lexus dealer to be very friendly, helpful and honest. I bought a fully loaded 2018 ES350. I have found the technology to be overwhelming. I was given a 'once-over' about the car at the dealership, which helped very little. I have attempted to read the various manuals, but have not become any more familiar with the car. I know that the CUE ratings for the Cadillac do not receive positive results, but the technology on the Lexus is so difficult and not logical , and cumbersome. While the Lexus gets very good reliability ratings, one should be aware of the daily use of the car. This care is built and designed for those that have a smart phone, which I do not nor wish to have. (One cannot have remote start without a cell phone, that is awful}. I do not expect to keep this car for long, but hope to return to Cadillac.

Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
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5 out of 5 stars

Great car

Pman, 03/31/2023
2018 Lexus ES 350 4dr Sedan (3.5L 6cyl 6A)
1 of 1 people found this review helpful

No dislike. This vehicle is very dependable never had any issues. I would highly recommend owning this model vehicle.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

My first Lexus! Wow!

Horsacourse, 09/25/2023
2018 Lexus ES 350 4dr Sedan (3.5L 6cyl 6A)
1 of 1 people found this review helpful

We bought this used in December of 2022. We've had a number of Toyotas in the past, and at least 4 Avalons. I never considered a Lexus because everyone told me that the Lexus was just a Toyota with a higher price tag. What a bunch of baloney! After my last Avalon (2010 Limited), I sprung for a 2018 ES350. What a difference!!! I looked at a 2016 Avalon, which was nice, but compared to this ES350, the Avalon seems like a Mickey Mouse car (and that's not to say anything bad about the nice Avalon; I'm just comparing). I wondered how could I have been so misled all these years? Lexus is indeed a major upgrade from a Toyota! The ride, quiet interior, interior quality, the intuitive controls, etc, are all a step above the Avalon. The car lets me program it to perform the way I want it to; the settings menu is deep and can be confusing at first (like many complex things) but I got used to them quickly. I can now maneuver the navagation system almost without looking, whether the navagation itself, or climate control, media, etc. The navigation's traffic performance is a little slow catching up to real time traffic (unlike google maps) but it comes pretty close most of the time. The car is really good looking, easy to get in and out of, the heated and cooled seats are comfortable and really nice and toasty in the winter and cool nicely in the summer. The craziest thing happened after we first got it home; I was parked in the garage, playing with the controls and settings, engine off and doors closed; my wife walked by the front of the car and asked something. I could only see her lips move. I hollered "What??" She then yelled something which I could barely make out as mumbling, to which I hollered back "I can't understand a word you're saying!!" to which she hollered back "What??????" She couldn't understand me either! The car is that quiet! I had to pop open the driver's door to hear what in the world she was trying to say! We both laughed and got a kick out that. Several times since then when one of us gets out of the car before the other, and we try to say something, we just can't hear what the other person is saying when the doors are closed. And no, we're not hard of hearing at all. The Avalon Limited was nowhere near as quiet. As for MPG, we drive mostly highway miles and we get around 30 MPG! That is incredible for a car this size with a V6, and we don't drive slow either. The car is no speed demon, but it is indeed quite nimble and fun to drive, and is fast enough to get me into trouble with the police (hypothetically speaking, that is). One really sweet item is the adaptive cruise control; it's very intelligent and smooth when adjusting to traffic. We also have a 2022 Honda Odyssey and, while it's a joy to drive, the Honda simply doesn't have the adaptive cruise figured out yet. The Honda often has "false alarms" and jams the brakes for no reason other than a car being in the next lane in a curve, or even reacting to a sudden shadow or whatever in the road. The Lexus NEVER has false alarms and NEVER just jams the brakes for no reason. The Lexus also seems to "see" further ahead than the Honda and it adjusts its speed like a human tends to do, by just briefly letting up on the gas to match the speed of a car ahead. The Honda tends to keep stepping on the gas like a distracted driver, then suddenly jams the brakes when it gets close enough to the slower car in front. This can be very annoying in the Honda. Often while driving, and as driving conditions change, I'll increase the distance between other car by clicking the button to increase distance. The Lexus simply let's up on the gas for a couple of seconds until the distance is correct. But the Honda jams the brakes to meet the desired distance. Totally stupid. The 2018 Lexus cruise is much more refined and clearly more intelligent and human-like than even the 4-year newer 2022 Honda. All that and much more, plus the reliability record of the Lexus has made me a Lexus customer. I look forward every chance at taking this car on the road whether to work or play!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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2 out of 5 stars

Get trapped.

AJM, 09/05/2018
2018 Lexus ES 350 4dr Sedan (3.5L 6cyl 6A)
17 of 64 people found this review helpful

When shopping we went on our emotions and wanted to buy a luxury car. Paid price for not prepared to walk away. Needed all wheels o 4 wheels drive. panoramic roof and power trunk lid and radar detector outlet near windshield to connect.. But were trapped into what Bob Rohrman had at Arligton Lexus.. These do not correct their deficiencies. The ride is as if there are no shock absorbers. Will not replace $ 40.00 worth of shocks. Well pay or ignorance.

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5 out of 5 stars

Lexus is a special Toyota

Jimmy G, 07/16/2021
2018 Lexus ES 350 4dr Sedan (3.5L 6cyl 6A)
1 of 3 people found this review helpful

I have driven Toyotas for over forty years. The 2018 ES350 is my first Lexus. It is classy. Everything about it is premium. I am working on all the tech features. I learn something every day. I turn some things off but most I find useful. I put 300 thousand plus on my last Toyota and I am hoping for that on this Lexus.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
4 out of 5 stars
Value
5 out of 5 stars
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3 out of 5 stars

Solid boring Car

Kalman, 02/06/2025
2018 Lexus ES 350 4dr Sedan (3.5L 6cyl 6A)
0 of 0 people found this review helpful

Build quality not the best. Squeaks and rattle with lass than 60k. It's smooth, quite, and rides nice. Nicely equipped. The car is capable but boring to drive. Definitely looks dates inside now.

Safety
5 out of 5 stars
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2 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

good news

shap, 09/25/2020
2018 Lexus ES 350 4dr Sedan (3.5L 6cyl 6A)
0 of 3 people found this review helpful

perfect car

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