Used 2018 Lexus ES 350 Sedan Consumer Reviews
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Dangerous Voice Recognition and Navigation System
gkmnj2, 02/08/2018
updated 02/13/2023
2018 Lexus ES 350 4dr Sedan (3.5L 6cyl 6A)
34 of 38 people found this review helpful
Navigation very mixed. Hard to set and control. Dumb routes sometimes. Miss interprets voice commands frequently. Using own phone probably better. Two year update: Voice recognition for navigation or hands free phone at best, mostly wrong to at worst, useless. Third year update: I'm further downgrading the voice recognition and navigation system to dangerous. By having to constantly cancel and correct its incorrect recognition of commands, the system creates a distraction plus anger. Lexus's refusal to do any upgrades to improve performance is also a large negative on car and company. I've removed a star. Fourth year review. The danger and aggregation of the voice recognition has gotten worse it seems. To make a hands free phone call takes five tries sometimes. The things it comes up with are really, really stupid they are so far off base. Compared to Alexa and Google voice recognition really show how pathetic Lexus's system is. Goodbye another star.
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A Car to Drive Through my Golden Years
Aging Eagle, 08/07/2019
2018 Lexus ES 350 4dr Sedan (3.5L 6cyl 6A)
24 of 27 people found this review helpful
When in my 30s and 40s I regularly read the sporty auto mags with the greatest interest, especially when they were doing comparison reviews of the compact luxury brands led by the BMW 3 series. When I finally pounced on a BMW, it was the 5 series. 1994 I think. I didn't need the extra room. I assume that those magazine articles had a lot to do with it. It turned out to be probably the least value I ever got from an auto. A heavy, mid-sized auto at a stiff price powered by a puny 192 HP straight six. I was going to replace it after seven or eight years with a 3 series, and even ordered one. But I test drove a Lexus IS 350 and found a like to like, starting with being able to buy a fully loaded Lexus for the same price as a "half-loaded" BMW. That Lexus will go down as my favorite auto. It fit me like a glove, had sufficient power and strong brakes and the most attractive coat of paint I'd ever seen, a Mica Red that glistened in the sunlight. In the eight years that I owned the car, the only defect of any kind that emerged was a broken wheel ball bearing that sounded much worse than it was. I put about $1500 into the car, preparing to keep it another three years. Not surprisingly, not long afterwards the car was totalled in a left turn intersection crash for which I was half responsible. The tow operator told me that most cars not built by Toyota would have been ripped in two by the van accelerating through the intersection to beat the light. True? Who knows. What to do next? I know that the Lexus ES series is considered to be sort of like a horse and buggy to the enthusiast magazines. But at age 66, mostly retired and putting few miles on my car, the ES 350 was in its last year before being replaced by a completely redesigned model, and Lexus was subsidizing the remaining 2018s with $4000. I leased for three years at the 7500 miles a year rate. And I can say that I'm satisfied. It is smooth and quiet, and has never failed to deliver all the acceleration I wanted from its 270 hp V6. The brakes are not quite as powerful as on the sportier cars, but I quickly adapted. The Lexus' most admirable features are ones not much considered in reviews but are very important to me living on a crowded Long Island full of accidents: reliability and all the safety equipment available coming standard. Disappointments: The infotainment is clumsy to operate, but since I just have set a lot of presets to my SiriusXM, I don't face many challenges. The navigation system is worse than that on my 2008, mainly in cases where you depart from the original route set and the navsys when it recalculates wants to send you off the main highways onto side streets. A larger gas tank to improve the 350 mile declared range on a full tank would be nice. As I indicated, I don't drive the car that much so I haven't been testing it under more heavy driving. I also don't know how passengers would feel about it since I seldom have any. But I'm quite satisfied after 1.5 years.
Very satisfied!
Jeff B, 02/07/2018
2018 Lexus ES 350 4dr Sedan (3.5L 6cyl 6A)
28 of 33 people found this review helpful
Extremely impressed with my first Lexus. Very comfortable daily commuter. The car is hush quiet and the standard sound system is amazing.
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ES 350 most reliable car you can buy.
Principal 352, 11/20/2018
updated 11/20/2019
2018 Lexus ES 350 4dr Sedan (3.5L 6cyl 6A)
22 of 26 people found this review helpful
I test drove the BMW 320 and 520, Acura TLX and Volvo S90. Hands down the Lexus had the best ride, reliability and value for the price. I love the technology and quality leather.
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Love it
kr, 09/27/2018
2018 Lexus ES 350 4dr Sedan (3.5L 6cyl 6A)
12 of 14 people found this review helpful
It is extremely comfortable. Has many nice features. Beautiful interior and very classy. I was on market for Tesla Model 3, but stopped at Lexus and really liked how comfortable the car was. So, I made an emotional purchase. I only regret that I didn't get a Hybrid. Would be even better. Navigation is not great.
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