Wonderful fit and finish,ergonomics, sound system, great dealer support, I bought a certified, and the maintenance and warranty support is outstanding. Velvet smooth ride, styling fit and finish. I would say the ac is only average, window tint factory could be better, gets awfully hot in summer when parked in the sun Nobody really addresses the problem with the front being so low you are constantly worried about scraping or messing up the front bumper, a real problem, as well as the low profile wheels. In this respect a real down rating for this otherwise great automobile. Fortunately I bought a wheel tire warranty, but have already ruined 2 tires, and had to refinish one wheel., at no cost. The wheels are 1500 apiece so better buy it.
I love my 2013 Lexus 350 ES. The ride is incredibly smooth and comfortable. The car has lots of power when you need it. The only part of the car that I am not in love with is the mouse and control; it is difficult to get used to.
I purchased the car from Toyota Naperville only about 6 weeks ago but so far I am very happy with the purchase. The salesperson was outstanding. He was extremely helpful providing reports of past maintenance , answering questions and providing us room to make a comfortable decision. The car is running well , looks good and I hope to have it for years. My past experience with a purchase of a new Lexus from Lexus of Naperville (a sister Compnay) was outstanding.