Used 2019 Land Rover Range Rover Sport SUV Consumer Reviews
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Major electrical issue
Just purchased a brand new 2019 Range Rover sport and the car has had a complete electrical/ system failure. Tried to start the car and nothing works. We had the car towed and the dealer has no solution except to wait until corporate engineering finds a solution. The car has been at the dealer for a while now and others have been affected for over a month with no solution or fix on the horizon. From what we have learned this seems to be a much larger issue.
DO NOT PURCHASE THIS CAR!!!
I bought this car in March of 2019. I really loved the look and was excited about having a luxury vehicle for the first time. This car almost cost my daughter and I our life. Within months of owning the vehicle this car stopped without any warning in the middle of a five lane highway. The car completely locked up. I couldn’t even shift the gears. Cars were speeding up on us and my daughter was screaming from the back. I called 911, but it took the police a half hour to arrive because of the holiday traffic. Once they arrived, it took two tow trucks over two hours to figure out how to unlock the wheels to put it up on the bed. I filed a claim with corporate. The advisor James Rochester said they would review the case and get back with me within 30 days. Almost 60 days later he sends me a letter stating that they were sorry about the inconvenience, but because they fixed it they are denying my claim. It took them two weeks to fix the engine failure and they added 50 miles to the car to make sure it was ok. My car has a warranty and The added mileage was on me. He stated it would have to be a repeat incident and possibly they would reopen my case. They did NOTHING!!! Not even a Reimbursement for the two weeks or the mileage. A repeat case??? I also found out that the engine failure was a recall one month before the purchase of my vehicle. I was never notified!!! I do not recommend ever purchasing a car from Range Rover.
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V8 is recommended
This is an updated review after 6 months of owning 2019 Supercharged model. I am still very satisfied with the performance of the V8 engine, the comfort and looks of the car as well. No mechanical issues at all. Had a flat tire and it was nice to have a full-size spare with matching rim in the car. Unfortunately, things I am not satisfied with are several. - Inappropriate low-profile tires in this capable off-road SUV. It defeats the purpose. - The large panoramic moon-roof allows in too much heat, even after installing window tint on it. - Back up camera: low resolution and most likely wireless connection as it breaks up. The camera itself is mounted off center to the side of the license plate which distorts the dimensions when trying to back up. - The SIM card never worked. AT&T did not even recognize the car VIN number. - The car does not save my settings, simple things like A/C temperature, Wi-Fi password, or last audio channel I used. - The car does not have CD player. Trying to play music from USB stick does not work well as system will always restart in FM next time, and when going back to USB it will always start from song number 1 and will never recall where it left. - Rear entertainment system: this is subscription service over AT&T. No actual DVD tray. Connecting external DVD player to HDMI port did not work well. Very disappointed children. - Navigation system: Hard to zoom in and zoom out in as it is completely touch screen. The map graphics are not the best. The navigation screen is wide but too short (about 3-4 inches) only showing a small stretch of the road ahead of you. The font on the map is too small. - Auto start-stop function would have saved some gas if it would last more than 10-20 seconds with the engine off. Apparently the battery is not sufficient to power everything and the car restarts itself very shortly after a stop on a traffic light.
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Looks nice but piece of garbage
Bought a 2019 Range Rover Sport V8 Supercharged back in august of 2019. First few months everything was pretty good besides a sunroof rattle from the day we picked the car up. Around January 2020 everything went downhill from there. “Sport” badge painted in black on the tailgate began flaking off. Sunroof rattle was fixed by replacing sunroof rails. A clicking noise on the outside of the car when turning the wheel at low speeds was fixed by needing a new upper control arm (about 15k kilometres on the car). The screens in the car have gone black while driving and the reverse camera has stopped working with it also being stuck frozen on the screen after multiple restarts of the car. Have had suspension and other related warning faults (collision warning unavailable, suspension fault drive carefully, reduced traction). The sunshade feature where you wave your hand to open it stopped working and the sensor needed to be replaced. One soft close door motor stopped working and needed to be replaced. For about 6 months now have been dealing with a buzzing/ rattling noise coming from the trunk area which it has gone to the dealer now 3 times for. The first time we were told it needed a new exhaust muffler on the passenger side. They ordered it from the UK and when it came in they installed it but did not install the muffler correctly so it was bouncing around over bumps (muffler was loose) and drove back to the dealer to get it fixed. The dealer and technician who released the car obviously didn’t car because that’s a safety issue where the muffle could have fallen off since the wrong clamp was installed. Buzzing/rattling noise came back and now are told it needs a new catalytic converter which it currently being ordered from the UK. The check engine light came on around 22k kilometres which was caused by a faulty O2 sensor. The rear passenger seatbelt latch broke and seatbelt would no longer latch which is a very concerning safety issue. At the same time this passenger seat motor fan for the heated and cooling seats was jammed and stopped working. The brake pedal inside makes an awful groaning noise when applied and clicks when applying sudden pressure so the brake pedal actuator was replaced but the issues still persist. Other issues that have not been addressed are some rattles upon status when engine is idling high inside the cabin as well as very annoying engine vibrations around 1200rpm which can be felt throughout the cabin. Not sure if it’s the transmission but at low speeds and especially in traffic when easing on and off the gas there can be many times a sudden jolt and thumb under the car almost as if there’s a disconnect in the drivetrain which can be very abrupt at times. Keep in mind the car is only a year and a bit old with 23k kilometres to date. For a 120k dollar vehicle it looks great, the interior looks very nice but frustrating and constant issues is very annoying. Can’t wait to give the car back in thank god it is a lease. Won’t be returning to the brand since we have never had so many issues with a vehicle that is only over a year old. The quality of the vehicle is a piece of crap and also the dealers service has been garbage. Have had better quality and service from much cheaper cars like a Nissan Altima. Definitely not worth the money to spend on such an expensive vehicle that spends most of its time at the dealer. Better off getting a simpler and cheaper vehicle.
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Amazing comfort and utility
I love the comfort and ride. I have had absolutely no issues with electronic screens or camera, though I understand that updates were made. I'm not towing or driving off road but I am impressed with the fit and finish, comfort, trying, technology and ride. The supercharged 6 provides plenty of power and torque. UPDATE....The automatic engine shut off when you come to a stop is a major annoyance and you can only disengage it for the current ride, not permanently. The park assist feature is not near as good the technology on most every other brand of car, it is very basic and ineffective technology. The process of changing the various dash screens is not at all intuitive and forget trying to update the home screen. Clearly wish there was a click in the dash, as the small font digital time reading on the screen is not easily seen.
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