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2024 Kia Sorento SUV Consumer Reviews

4.0 out of 5 stars
13 reviews

Pricing

Edmunds suggests you pay
$29,814
Prices based on sales in KS thru 6/23/25
Final assembly in USA

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3 out of 5 stars

2024 Kia Sorento X-Pro Transfer Case Issue

Nigel1521, 09/17/2024
2024 Kia Sorento X-Pro SX Prestige 4dr SUV AWD (2.5L 4cyl Turbo 8AM)
21 of 21 people found this review helpful

Bought a new 2024 Kia Sorento X-PRO (Canada) in July 2024. After about 1000kms, I noticed a noise when I reversed the vehicle and applied power. The noise was like dragging gravel. The dealership did not know what the issue was initially. They found the transfer case fluid was low, and that it contained "sparkles", or tiny pieces of metal. They now have to replace the whole transfer case.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
3 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
2 out of 5 stars
Value
3 out of 5 stars
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3 out of 5 stars

What happened??

Joanne, 01/19/2025
2024 Kia Sorento X-Line EX 4dr SUV AWD (2.5L 4cyl Turbo 8AM)
14 of 15 people found this review helpful

I have the X-Line EX with FWD. This is my 4th Sorento. It started out bad…. Within an hour of buying it the check engine light came on. Did the usual, checked gas cap and it stayed on. Called to get appt. but nothing available for 3 weeks, they said unless the light is flashing it’s no big deal. The next day tire goes flat. The following day windshield cracks. I think this thing has a curse on it. It needed a fuel sensor. Fixed it. Driving to vacation it loses power, feels like it shifted into neutral. Dealer says can’t find anything wrong. When I start the car (car in Park, Parking brake on and foot not on gas pedal) it feels like it lurches forward, car actually rocks. When I proceed to put it in drive and start out slowly it feels like it’s chugging along, not a smooth glide. I’m truly confounded by all of these issues. When it’s cold outside ALL guages light up and infotainment system won’t work. Any time it rains or is cold the Driver Assist quits and the parking sensors quit. Rear view camera is always foggy even if I wipe it off every time I get into the car. I drive in the Economy setting. Horrendous gas mileage. I’m sick of buying gas all the time….. my last Sorento would sometimes get 42 mpg, this one varies between 17 and 23. I’m OVER this car. It’s a beautiful car but too many issues. I see there’s a recall, hopefully it’ll fix the mileage.

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4 out of 5 stars

Enjoyable vehicle, but a few oddities...

Patman, 10/02/2024
updated 01/02/2025
2024 Kia Sorento X-Line EX 4dr SUV AWD (2.5L 4cyl Turbo 8AM)
10 of 12 people found this review helpful

Overall I am pleased with the 24 Sorento. The exterior is very modern/sporty. I have 10K miles on the vehicle so I have had time to evaluate. This is my first Kia - I feel they made a good vehicle but a few things keep it from being a great vehicle. Pros: Roomy cabin. I'm 6 ft. and do not feel cramped in front or back seats. (have not used 3rd row) Seats are comfortable Display and rear camera are exceptional handling is firm and responsive Peppy engine - smooth transition, quick acceleration I have only hand washed the vehicle, but the paint and finish seems to be above average A lot of helpful safety features Great warranty Cons: speakers/sound are only average. expected more driver assist warnings are annoying - no way to disable key fob is huge and bulky. button layout is a head scratcher (c'mon Kia) unable to use the inside door lock button- this is how it was designed, why even have a button lack of storage compartments in cabin A Lot of Wind noise on Freeway - cabin not sealed tightly Remote start range is weak and unreliable No way to visually see if vehicle actually started no running lights lit to indicate. Was NOT impressed with vehicle first time in snow if I could turn back time, would I buy this vehicle again....Probably. I really like it but don't love it. I was considering it's sister the Santa Fe - 2023 (2024 remodel of Santa Fe is bad).

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Value
4 out of 5 stars
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2 out of 5 stars

Pain in the posterior!

The Gentle Grizzly, 07/07/2024
2024 Kia Sorento X-Line SX Prestige 4dr SUV AWD (2.5L 4cyl Turbo 8AM)
18 of 23 people found this review helpful

I bought this thing 3 months ago, and will be diving out of it as soon as the '25s in Mazda, Honda, and Subaru are in to see and try. (No Toyotas; my local dealer is too shady.) I'll take a bath on its resale value, but, I want to take a trip cross-country and both my patience and my posterior will not take the punishment. First off, the seats are a complete pain in the [behind]. I am a big man. Tall, broad shoulders... think human grizzly bear. I also have very little padding in my posterior, so a seat needs to be comfortable. The Kia seats have what feels like a bar or something at the rear of the bottom cushion that is really noticeable. I recently drove from my town over to Knoxville, about a 250 mile round trip. I hurt so bad the next morning I was limping and needed my cane, which is rare. This seems to be something in Kia and Hyundai seating, as it is noticeable in other models. My brother complains of the same thing in his Santa Cruz, and I felt it in the seating in a '24 Hyundai Santa Fe. Another issue is the infotainment. The '23 and before systems were agonizingly slow to respond to input. The new one is snappy enough but the interface is one that fights you every step of the way, and you really can't configure it how you want it. Unlike Subaru with straightforward menus for setting up various vehicle options (lights on with wipers for example), Kia uses these ottsie-cutsie graphics with no really intuitive way of finding things. The instruction books that come with the car are more filled with lawyer-resistant disclaimers than with any useful information. Oh, and, how about a conventional speedo and tach that is just that, without any pretty-color nonsense and other distractions. One of the four settings yields what looks like conventional round gages but they are "enhanced" with what the designer thought would look whiz-bang. As for how it drives: it goes like it's been shot out of a cannon while maintaining what I consider to be good fuel economy. The engine noise can be intrusive when you "climb on it" but at cruise it's quiet. I already am feeling some oddities in the transmission at 1,400 miles (oh dear!) but generally it shifts competently and far more smoothly than I expected out of a dual clutch transmission. Based on comfort or the lack of it, the dodgy transmission, and the still-horrible user interface, I suggest one look at other makes and models before deciding. I'm very sorry I bought this thing, and likely will be going back to Subaru. My Ascent may have nanny-ed me to death with the driver monitor but it was more comfortable, more competent, and far easier to work with. (I now know how to defeat the nanny-cam system).

Technology
2 out of 5 stars
Performance
5 out of 5 stars
Interior
2 out of 5 stars
Comfort
1 out of 5 stars
Reliability
3 out of 5 stars
Value
3 out of 5 stars
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5 out of 5 stars

2024 Kia Sorento X-Line SX Prestige Pro 2.5l turbo

shakes67, 01/04/2025
2024 Kia Sorento X-Line SX Prestige 4dr SUV AWD (2.5L 4cyl Turbo 8AM)
3 of 3 people found this review helpful

1. Lots of tech ...need to learn it 2. I'm a V-6 V-8 naturally aspirated engine guy but was impressed by the 2.5 turbo take for ride and see yourself 3. its has lots of room nice interior and is quiet low to no wind rode noise even with the rugged tires 4. 87 gas and still enough power and good gas mileage 5. price was very fair compared to others 6. If you want the gas version the interior ambient lighting is option only at dealership So far I'm happy with purchase just need to learn coming from Honda and Ford but rides just as good.

Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Value
5 out of 5 stars
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