Used 2019 Kia Sorento SX Limited 4dr SUV AWD (3.3L 6cyl 8A) Consumer Reviews
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2019 Kia Sorento much better than in the past
We buy a new car every 10 years & wanted all the new safety features which this has. The computer screens were very user friendly unlike the Honda and Toyota, which made a difference. The Nappa leather seats are softer than the standard leather. The driver's seat also has a seat extender if needed (may not be in all trims?) The pick up is fine and all the safety features are easy to set, understand and get accustomed to. The size is nice, it's smaller than the Highlander & Pilot (so it is easier to park) and bigger than the CRV & Rav 4. No CD player on the SXL trim so I ripped 75 of mine onto a 8 GB flash drive and use it all the time. The 10 year warranty gives piece of mind. Until the self driving cars come out, this will be one of our main modes of transportation.
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Boring, unrefined and costly
I purchased the vehicle brand new in 2019 somewhat impulsively because I needed a vehicle that could easily tow 3500-5000 lbs. This seemed to garner positive reviews, had most of the features from my previous vehicle (2017 Accord Coupe Touring) and was the only manufacturer offering 0% financing at the time. It was also the lowest price vehicle of the alternatives that met my need, albeit still over $50,000 (Cdn). I commute about 180 kms a day, 3-4 times per week. I feel safe in the vehicle in highway traffic, it handles snow and slippery conditions very well (with properly equipped winter tires) and the driving assist features are helpful in stop and go traffic. The vehicle is comfortable and well designed. Mine has the nappa leather with ventilated seats which I like when I'm commuting in a suit on hot days. It is not a sexy vehicle, it has a generic appearance that is already looking outdated. I'm surprised at the number of door dings, scratches, paint chips that have amassed in my two years of ownership. My previous Honda vehicles stood up much better. I was also disappointed with the front plastic nose piece which cracked quite easily and severely after a piece of tire tread hit it on the highway. Overall, the vehicle's body and paint do not seem to match the quality of more established Japanese competitors. The driving dynamics are bland. To be fair, I wasn't expecting much nor did I purchase the vehicle for this reason. However, I do find the engine to be sluggish and hesitant. This was not the case at first and I only noticed this after agreeing to the dealership's recommended fuel service. I was assured these GDI engines require this service regularly. If this is true, then so be it - but it seems too coincidental that my engine started to feel sluggish after getting the service. I've had many problems with my steering. It almost feels like I have a broken belt in my front tires. I've changed the tires between seasons and rotated them periodically, that's not the problem. It is a consistent feeling but the dealer won't acknowledge the issue.But they did recommend an alignment to address the issue. I agreed and no difference. The cost of maintaining this vehicle is high compared to my previous vehicles and my other vehicle (which is a 2019 Mercedes). I find the dealer pushes maintenance on a schedule that does not align with the schedule set out in the Owner's Manual. I recognize this is a dealer related issue but adds to my frustration in owning the vehicle. I know Kia is becoming a highly popular brand and the styling seems to be quite nice in the newer Sorento and other models but I've declined the many, many attempts to get me to trade in my current vehicle for something newer. I am paying the car off aggressively and will be trading it in on something more predictable - likely an MDX/Pilot.
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- LX 4dr SUVMSRP: $14,17543 mi away
- EX 4dr SUVMSRP: $21,00042 mi away
- LX 4dr SUVMSRP: $12,9952 mi away
Hate the gas mileage AND NO CD PLAYER!!
This car is very luxurious, smooth riding and an easy car to get in & out of, this helps those of us over 70 years of age. However, the gas mileage stinks! We owned a Hyundai Sonata Hybrid before our Kia. My husband had an accident which totaled the car. So when we were shopping for a new vehicle, we liked the 2019 Sorento. It was lot easier to get in & out of for both of us. So that WAS the MAIN reason for purchasing the Sorento. We are disappointed that there was NO CD in our car. But we didn't realize it until after we leased it. We are currently getting 21 mpg. We were getting 38 to 43 mph with the Hyundai. So I guess you take the bad with the good.
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Hyway wind noice, inadequate insulation for cold
On hyway speed there is continuous whistling wind noice from back windows or panaromic sun roof. Extremely annoying. 2 different dealers can't fix this. Cold weather insulation is not adequate for Michigan cold weather. Can't download addresses thru Android auto app. Uvo parking location doesn't work. Remite start thru uvo not available. Disappointing. Rest is good.
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Love my Kia!
So very comfortable!!