Used 2019 Kia Sorento EX 4dr SUV AWD (3.3L 6cyl 8A) Consumer Reviews
Used Sorento for sale
Nice car but engine/transmission issues
famattjr, Parsippany, NJ, 07/26/2019
updated 01/29/2020
Kia Sorento EX 4dr SUV AWD (3.3L 6cyl 8A)
107 of 108 people found this review helpful
Great car and ride but around 3500 miles developed what many reviews and discussion forum posts have noted-a "missing" or jerking feeling on acceleration as well as running, hard to tell if it is the engine or the transmission. Two visits to dealer, they say they don't notice it, I've been driving long enough to know when an engine is running rough. Some say it is a software issue, it seems Kia itself does not know how to solve it. To some it might not be noticeable or annoying. Update: 8,000 miles. Still love the car. It still jerks on acceleration but you learn to live with it. That's just the way it is. Brakes are VERY touchy, even other drivers notice it, especially at low speeds, you have to be very careful on the brake pedal. The radio controls are maddening. Scrolling through the touch screen it's easy to "select" a station instead of scrolling past it.
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2019 lemon
Nicole, Horsham, PA, 02/15/2019
Kia Sorento EX 4dr SUV AWD (3.3L 6cyl 8A)
131 of 147 people found this review helpful
Buyer beware! My husband and I both leased new Kia's in August. My Sorento needs a new transmission at less than 6 months old and at 4,000 miles. We are being told the transmission should arrive on March 10th.. In the meantime I am paying a car payment on a car I don't have (at this point it is 11 days). If (big if) my car is done on time that means it will be there for 35 days! We have spoken with Randy Chacon (Kia consumer affairs lead escalated case) with no resolution. I have told Randy that I would like my car replaced with a comparable vehicle or a lease termination and refund. Randy is basically beating around bush without actually saying they will not do either. He would like to "look into some type of good will". Really not interested in "good will" at this point. My family learned a valuable lesson about Kia and how much they value their customers.
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Rob McCarty, New Carlisle, IN, 08/20/2019
Kia Sorento EX 4dr SUV AWD (3.3L 6cyl 8A)
11 of 11 people found this review helpful
great way to travel quite, smooth, and above all safe. Seats are very comfortable, V6 and 8 speed so smooth you never feel a shift. The harmon kardon surround sound stereo is better than most home systems. Third seat is tight but works in a pinch. Love the Hugh sunroof keeps it light inside. The smart cruse is great and the lane assists keeps you on tract if you look away from the road for a second. Lots of load space with the second and third row sets closed. Did comparison drives with other suvs in same category. Most have I4s some turbocharged but the V6 is by far the smoothest quietest engine of the group. don't take my word do you own test run and compare as i did I am sure you will agree with me after you compre.
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Nice car but engine/transmission issues
famattjr, Parsippany, NJ, 07/26/2019
Kia Sorento EX 4dr SUV AWD (3.3L 6cyl 8A)
16 of 17 people found this review helpful
Great car and ride but around 3500 miles developed what many reviews and discussion forum posts have noted-a "missing" or jerking feeling on acceleration as well as running, hard to tell if it is the engine or the transmission. Two visits to dealer, they say they don't notice it, I've been driving long enough to know when an engine is running rough. Some say it is a software issue, it seems Kia itself does not know how to solve it. To some it might not be noticeable or annoying.
This review was done April 20, 2020
Linda, Zanesville, OH, 10/12/2018
updated 10/25/2021
Kia Sorento EX 4dr SUV AWD (3.3L 6cyl 8A)
115 of 132 people found this review helpful
I love my Sorento, but one thing I discovered this winter is.......you cannot start the Sorento to warm it up and let it run. You cannot let it run and get out and lock the doors. Who wants to let their car run and leave it unlocked. One of the dumbest things any car maker could do. I have heard so many others complain of the same thing. They live in apt. Complex and cannot let their car warm up before going to work and leave it unlocked to get stolen. Also, if the car is taken it will not quit until it runs out of gas or the thief turns it off, even if you have the keys and it is out of range from the key fob. How dumb is that!!!!!! The dealership said I could get a remote start put on....over $500 and then I would have to have 2 key fobs. I do love the Sorento, had I known I couldn’t warm it up in the winter and lock it, I would have gone with another vehicle.
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