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Used 2017 Kia Sorento SUV Consumer Reviews

List Price Range
$13,499 - $31,998

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Pros
Cons
5 out of 5 stars

a lotta SUV for the $

tim Marzofka, 09/21/2016
2017 Kia Sorento EX 4dr SUV AWD (3.3L 6cyl 6A)
266 of 272 people found this review helpful

We compared several mid sized SUV's by test driving and pricing them out with similar features/packages and the Kia was the best value that we found. We were also very impressed with the ride and the safety features (autonomous braking, lane monitoring, blind spot monitoring and a great back up camera). The basics of the vehicle are great as well - a smooth and surprisingly quiet ride and solid acceleration with the 3.3 V6.

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
4 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Unintentional Purchase

Gene, 04/03/2017
updated 05/07/2020
2017 Kia Sorento SX 4dr SUV (3.3L 6cyl 6A)
53 of 53 people found this review helpful

We have now taken three cross country trips in this car and have had no problems. Big enough to be comfortable but small enough to easily park in tight parking spaces. We have gotten use to all the safety features and it is a pleasure to drive. strongly suggest anyone looking for this type of vehicle take a test drive in this one. Built solid and very quiet, a excellent choice. Now have 58000 miles and only expense other than gas is scheduled maintenance service. We now have 47,000 miles and the only two negatives is rear visibility which is offset to a large degree by the rear view camera and the navigation system. The nav system is out of date and there are no updates. Overall I am extremely pleased. Quick steering makes it very easy to park and maneuver. Planning on our 4th cross country trip hopefully this fall.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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3 out of 5 stars

High speed steering alert - buyer beware

Chris Burow, 09/24/2018
updated 02/12/2019
2017 Kia Sorento LX 4dr SUV (2.4L 4cyl 6A)
69 of 71 people found this review helpful

There are two issues which surfaced at around 18K miles. First, the electronics for climate control went on the blink but after restarting the car the issue corrected itself. Has not surfaced again to date. But the second and most important safety issue is the electronic steering which at speeds over 50 mph becomes erratic. The car pulls left and right and must be constantly corrected. The power steering becomes more and more difficult to manage as the car heats up. At two hours into a trip we were jerking the car back and forth to maintain the car in the lane. The steering becomes less and less reliable. Dealer said there were no code indicators when the car was taken in to address the problem. The dealer knows about the problem but claims he has to replicate it before he will address it, however, he is unwilling to take the car on a high speed drive for the time it takes for the problem to present itself. There are no problems thus far with low speed city driving. A quick internet search revealed this is a systemic problem which the manufacturer is unwilling to address. Would not recommend this model. Update. After seven attempts to repair the steering issue with minor fixes that didn't work, KIA finally agreed there was a real problem and replaced the entire steering column. The vehicle is now operating normally. Please be persistent if your Sorento develops a steering problem. If necessary contact KIA Corporate and open a case, which is what we did. We also contacted an attorney who specializes in Lemon Laws. Only after we informed our local dealer service department of our efforts did we see real action and results.

Safety
3 out of 5 stars
Technology
3 out of 5 stars
Performance
1 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
3 out of 5 stars
Value
3 out of 5 stars
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5 out of 5 stars

Some likes and dislikes

Jack Sorders, 03/21/2017
2017 Kia Sorento EX 4dr SUV AWD (3.3L 6cyl 6A)
27 of 27 people found this review helpful

Bought the 2017 EX with Tech and Touring packages two months ago. Didn't get navigation, since Apple navigation Maps will show on display if Iphone plugged in. (But Waze is not compatable). I like that I can use Bluetooth, so I can use Siri for calls, emails etc. without picking up the Iphone. Car verbal commands will play AM and FM stations, but will not recognize commands for XM stations -- instead it goes to FM station (strange). Good handling in twisting roads; I like power, acceleration and downshifting for Colorado mountains. DON'T like the electronic steering! I'm used to hydraulic steering where once you get it "on tract" it stays there even if you touch the wheel either way. With the KIA on highway at 60+ mph, you have to constantly make micro adjustments to the wheel to get it back to neutral. No it's not alignment. 3 dealers have done alignments and it's perfect. One dealer said that's just the way electronic steering and other new cars are to save weight and for fuel economy. KIA: Thanks for making those saving and the expense of easy driving. (I wonder if Audi and BMW steer this way). So drive it on straight highway at 60+ and see if it bothers you before buying.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
4 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

"Made" in USA

Mark Tulip, 09/08/2016
2017 Kia Sorento LX 4dr SUV AWD (2.4L 4cyl 6A)
55 of 57 people found this review helpful

Assembled here with US engine and US transmission. Best warranty in the market that I have seen. Rides and handles well. Slightly underpowered accelerating onto highway smoothly with 4 cylinder standard engine. Smallish rear window.

Performance
4 out of 5 stars
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