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Used 2012 Kia Sorento SUV Consumer Reviews

4.2 out of 5 stars
99 reviews
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5 out of 5 stars

Got a great used 6cyl coming off lease

Terry Herron, 12/06/2015
updated 01/17/2024
2012 Kia Sorento EX 4dr SUV (3.5L 6cyl 6A)
80 of 81 people found this review helpful

I got the 6cyl and I'm glad. I've heard since that the 4cyl version has significantly less power and virtually no difference in MPG. I drive daily at 50/50 city and highway and it delivers between 23 and 24mpg over all. Highway only roadtrips get about 28mpg. I consider this good for the size and weight of the vehicle. I've had it almost a year, and it does well on the snowy/icy Minnesota roads. The heated mirrors and parking assist 'tipping' of the mirrors is great. I like the push-button start--I never have to get out my keys--the button on the door handle locks and unlocks the car. The heated and cooled seats are so nice for that instant need for heat or cooling. It would be nice to have at least one more USB port. Some haters say Kia has a 'cheap' feel, but I don't think so. Seats are comfortable and it's SO versatile--you can 6 passengers besides yourself (7 if they're small and you cheat a little), OR you can fold down the seats and have as much room for hauling as a pickup with a topper. 2017 update: I'm still as happy with it as the day I bought it. It has 72,000 on it now. Only one repair--an oil pressure sensor that was under warranty. 2018 update: 87,000 miles on it now. I'm still happy with it, and just replaced the front brake pads. Other than that, just routine maintenance. The dealership would like me to trade it to them and lease a new one, but they can't offer me a new Sorento with the options that I have with a reasonable leasing rate. It will be paid off soon, and will serve me well for many years to come. 2019 update: 93,000 miles now. My backup camera went out during the winter, but $200 bought a new one and got it installed. My first out-of-pocket repair. I would STILL take my 2012 Sorento over the newer ones the dealership keeps trying to get me to trade in on. July 1 2020: I still love my Sorento. It has 102,000 miles on it now. We recently replaced the backup camera for $112. The touch screen has an issue with being very dim in very cold winter weather (Minnesota). Average MPG is 28 in warm weather and 22 in cold. Jan. 4, 2021: 104,000 miles and still no major repairs. Drives like new yet. July 11, 2022: 111,000 miles, mpg still the same. No new repairs, still looks and drives like a new car. July 2023: 118,000 miles. No repairs yet. Still looks & drives like new. I'm retired and drive it once a week or so. January 2024: Still no problems. It's been the loaner for family members when their cars are laid up mostly.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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4.75 out of 5 stars

Sorento 2012 LX 2.4 Front Wheel Drive

frjohn42, 05/23/2012
2012 Kia Sorento LX 4dr SUV w/Convenience Pkg (2.4L 4cyl 6A)
44 of 45 people found this review helpful

I have already driven my Sorento 2,000 miles in 6 weeks and I can say that its a very comfortable ride. Being a big person, 6ft 3in with a offensive lineman's build I am comfortable. I purchased the 4 cylinder front wheel drive, base model w/ convenience package, i.e. park assist on the mirror and auto dimming, remote start, heated seats, cargo net, cargo cover, sorento floor mats. I have been driving with the ac on most of the time and I have been getting about 21-22 miles per gallon city driving and about 25-26 on the highway.

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4.88 out of 5 stars

Kia Sorento LX with convenience package and 3rd row seat

motorspeed, 01/05/2012
2012 Kia Sorento LX 4dr SUV w/Convenience Pkg (2.4L 4cyl 6A)
43 of 44 people found this review helpful

After driving the Sorento for more than 5000 miles I am very satisfied with the car. I've owned a Nissan (350 Z), Subaru (WRX), and Honda (Si). I consider myself a car guy, and now I'm driving an SUV because my family is getting bigger. Recently I did a trip in my Sorento to North Carolina from Fort Lauderdale (780 Miles one way) and was very pleased with the car. Six people plus luggage and the SUV behaved admirably. I really like the steering feel and on center behavior, the solid chassis (car based) and how safe it feels overall in handling. The 2.4 GDI engine feels with enough punch doing the task, and is delivering 23 to 24 miles per gallon. Very good package.

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5 out of 5 stars

KIA SORENTO,GREAT and this is my first non-Volvo!

eggman13, 07/16/2015
updated 07/17/2017
2012 Kia Sorento LX 4dr SUV (2.4L 4cyl 6A)
37 of 38 people found this review helpful

First of all,since I was 16,all I've owned are Volvos.Several 240's,a 142,Four P1800's.I know quality,RELIABILITY,and quirky style.Due to the demise of Volvo's reliability since 2000,I started to look at other car companies.There are certain options I incist on when it comes to cars.The Sorento has been amazing! I purchased the four cylinder base model.It has Bluetooth,auto transmission,AC,and lots of style.I get asked a lot about my Sorento."How do you like it?" "How much was your car?" I have nothing to say but positive responses.The four cylinder is fine! I average 23mpg and I am an Uber driver.Cars almost never meet the posted MPG.Transmission shifts smoothly.I am at 46k and the ONLY thing I have done is the front brakes.I am due for rears on my next oil change.Still have the original tires with at least a years tread on them.As far as power,this car zips around and feels planted to the ground.I have the base 17" alloys so my tires are a little taller then the 18" rims.The ride quality is firm but comfortable.The one thing about Volvo 240's is the turning radius.It is better then any vehicle ever made accept a fork lift! The Sorento equals the Volvo,and in an SUV?? Amazing...My only concern is that it does have a blind spot on the passenger rear side.Remedy,a $2 mini round dome mirror on the side mirror.Problem solved.I did a Vegas trip last month with four adults,and luggage.I averaged 27mpg,cruised at 80mph,and only had downshifts on the long hill on I-15 for about 30 min.All finishes are factory fresh and I had over 1500 Uber rides last year.I did buy high end Coverking neoprene seat covers since I have beige interior.The best part is I am not even half way through my warranty yet!The only reason to trade it in would be for another Kia Sorento,though I don't care for the new front end styling.A 35k car for a 20k price tag.I'm a believer! Update...5 years if ownership and it still feels like a new car.I have yet to have any problems.One set of brake pads,a battery,and a set of tires is all I've done to this car and I'm at 60k.First tune up coming on next oil change.Turns great,shifts smoothly,front end is tight and still feels as new.Few recalls (3) but minor issues.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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4.38 out of 5 stars

2012 Sorento SX AWD

wjozz5, 07/12/2011
2012 Kia Sorento SX 4dr SUV AWD (3.5L 6cyl 6A)
80 of 86 people found this review helpful

Our current Sorento is our second SX AWD in 8 months. The first was a 2011 purchased in Nov. and exchanged under our states lemon law in June of 2011 for a 2012 SX AWD. Upon receipt of our new Sorento we noticed a few new features that were welcome improvements. The passenger side power seat, multiple temperature heated and cooled seats and seat/mirror memory are nice additions to a comfortably appointed interior. The cabin is quieter than our previous model. Overall performance and handling are unchanged from the previous year. In comparison to the Highlander and Edge, the Sorento is an exceptional performer. Fuel economy is great. We have high hopes this model will last more than 8 months.

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4.63 out of 5 stars

Downsized From Huge SUV

countrynewsman, 03/07/2012
2012 Kia Sorento EX 4dr SUV (3.5L 6cyl 6A)
25 of 26 people found this review helpful

I traded in my Ford Expedition EL for the Sorento since I no longer needed a huge gas guzzler. I was concerned about comfort, however, I have driven the Sorento on long trips and it is comfortable to drive. The generous warranty and the fact it's built in the U.S. were two of my main reasons for purchasing this vehicle. My only complaint is the lack of room in the second row due to the presence of the third row. My next Sorento will not have the third row since I don't need it. The Sorento does very well in towing a boat and trailer weighing 2500 pounds, however, braking is a little harder.

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5 out of 5 stars

Excellent First Impressions

flyboy80, 10/04/2011
2012 Kia Sorento LX 4dr SUV (3.5L 6cyl 6A)
14 of 14 people found this review helpful

Our first 1000 KM's have been a delight, with the 3.5 V6 giving outstanding performance - both in acceleration/smoothness/quietness and fuel economy. Fuel mileage appears as advertised - ie. city 27 and highway 37 MPG imperial. Being calibrated for Canada, our first tank showed 9.5 L/100 KM or 30 MPG, all around driving, mostly local with A/C on. A steady 90 KPH indicated 6.8 L/100 KM. We have yet to measure this in actual terms upon careful fill-ups, but indications are good. Brakes are just right, ride is smooth and quiet, but somewhat harsh on rough roads. Trade-off is great cornering. Fit and finish is excellent. Dealer treatment first class. Time will tell reliability.

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4.75 out of 5 stars

Worth the wait - best non-luxury mid-size SUV value

mhamm, 07/03/2011
2012 Kia Sorento LX 4dr SUV w/Convenience Pkg (2.4L 4cyl 6A)
23 of 24 people found this review helpful

I'd been waiting for some of the updates in the 2012 Sorento specifically the 4-cyl GDI engine lifted from the Optima rated at 191 HP and 22/32mpg - I don't know of another mid-size SUV that comes close. The other feature was the availability of the DFD shocks that make a big difference in the ride, which were originally only available on the SX model. Had the SUV 24-hours now and we are very pleased.

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4.75 out of 5 stars

Great Value in a Midsize SUV

benson10, 06/19/2011
2012 Kia Sorento LX 4dr SUV (2.4L 4cyl 6A)
58 of 63 people found this review helpful

I started out looking for a Kia Optima ... gorgeous car ... but couldn't find one that suited (color/equipment). In the process I discovered the Kia Sorento for just a few bucks more than an Optima. I liked the size, the styling, the higher driving position, the fantastic warranty, and the gas mileage (4 cyl). So far I am highly satisfied with my purchase decision. I am averaging about 28mpg, but that includes a lot of highway driving. The seats are terrific, with great lateral support. I didn't get the third row seat, so I have under-panel storage in their place. My overall impression at this early stage is: I can't believe I got this much vehicle for only $24,450!!! Check it out.

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4.88 out of 5 stars

We love this crossover!

kiafan, 09/15/2011
2012 Kia Sorento EX 4dr SUV (2.4L 4cyl 6A)
35 of 38 people found this review helpful

My husband and I leased our 2012 Sorento in July and it has been the nicest vehicle we have ever owned. We have had no problems whatsover but we have had it only 2 months! Still, it is fun to drive, comfortable, and quiet. The GPS system is easy to use and the Bluetooth works great. We were very fortunate in that we found a 4 cylinder front wheel drive model because we do not need AWD where we live, and we do not need 6 cyl. It doesn't "zip" onto the freeway but I use the manual shift for when I need a little extra power. The backup camera screen is very clear and has proven to be very helpful!

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4.88 out of 5 stars

LOVE IT !!!

jdcali, 03/13/2013
2012 Kia Sorento SX 4dr SUV (3.5L 6cyl 6A)
11 of 11 people found this review helpful

I love everything about this car. I just purchased the 2012 SX V6 dark cherry two weeks ago for my wife. It's fully loaded with all the whistles and bells you could want, its certainly a head turner and conversation starter when people see it. She drives it mostly during the week to work, so I look forward to the weekends so I can drive it. I know several people have complained about the gas mileage, but we haven't had that experience.

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5 out of 5 stars

10,000 miles and loving it

soccermom57, 05/03/2012
2012 Kia Sorento SX 4dr SUV (3.5L 6cyl 6A)
10 of 10 people found this review helpful

I have previously owned five Chrysler Town and Country minivans and was ready to downsize. I did a great deal of research and decided to buy the Sorento SX over the Chevy Equinox due to the tremendous warranty difference and that it is made in the US. I now have 10,000 miles on this car, purchased on October of 2011, and love it. It's fun and comfortable to drive, I am getting the gas mileage promised-about 20 around town and close to 30 on the highway-with the V6. The ride is firm and fun, very responsive. I have had NO problems with this car and really love it. I highly recommend it and have not had any issues with the dealership at all ,they have been excellent.

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4.75 out of 5 stars

surprised with the kia

jclaudio, 01/30/2012
2012 Kia Sorento LX 4dr SUV (3.5L 6cyl 6A)
9 of 9 people found this review helpful

needed a new car for my family of three> dont make very much money so it was all about the price range. after doing our share of research nuthin came close to the style and warranty that kia offers.i battled with the chevy equinox but would of spent more money for less of a vehicle> asked chevy can you explain why i should buy your chevy? theyre responce"its a chevy" wasnt good enough so WE went with the smart choice. so far so good>getting lots of compliments on the style and price we ended up spending. only time will tell how my sorento will perform but im focusing on the positive cuz any car can brake down!!!!! question is do u feel ripped off my answser is no

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5 out of 5 stars

Waited a LONG time for this!

motowngirl1967, 08/02/2011
2012 Kia Sorento LX 4dr SUV AWD (3.5L 6cyl 6A)
24 of 27 people found this review helpful

I had to buy a new car--my 2003 Hyundai Sonata had 204,000 miles on it (and is STILL GOING STRONG) but the air conditioning died three years ago. A/C is a requirement here in Florida! After driving my 6 year old son around in it and making both of us miserable, I did my research and found that the Kia Sorento had the features on it that I wanted and, most importantly, at a price I could afford. I really liked the redesign, as well. I got great financing through Kia, as well. I have not regretted signing on the dotted line 48 hours ago, and I will not regret getting such a good-looking vehicle with a fantastic warranty.

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4.75 out of 5 stars

5,500 miles so far

ucinn35, 01/31/2012
2012 Kia Sorento SX 4dr SUV AWD (3.5L 6cyl 6A)
13 of 14 people found this review helpful

and we couldn't be happier with this vehicle. the interior is spacious. We usually have the 3rd row folded which gives you tons of room for storage. The amenities interior are awesome. Love the steering wheel controls and you can operate most things(phone, radio, gps) with just talking to it so you can keep your eyes on the road. The handling is precise with a good feel of the road. The ride is average, if you are looking for a luxury car ride, look elsewhere but if you are used to a Cherokee, this thing is a smooth ride. The 6 cyl. is powerful and the 6 speed trans. is very smooth. Downshifts are barely noticeable even climbing large hills. The controls are straight forward and easy to use.

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4.75 out of 5 stars

Great MPG and All Wheel Drive

alexr79, 08/02/2011
2012 Kia Sorento LX 4dr SUV AWD (2.4L 4cyl 6A)
21 of 24 people found this review helpful

I have 1,200 miles on my Kia Sorento LX. It has all wheel drive and the convenience package. I recntly took a couple of trips that were about 150 miles each in total distance. I am very impressed with the mileage I am getting. The most recent was yesterday where I got 30 mpg. The weather was calm and pleasant (no a/c) and I was driving 70 mph on the interstate. The trip before that was a week ago on country roads. The weather was very hot (a/c was used) and it was windy. I was driving 65 mph and I got 27 mpg

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5 out of 5 stars

Never Imagined a KIA

jclaeys, 12/23/2011
2012 Kia Sorento LX 4dr SUV AWD (2.4L 4cyl 6A)
7 of 7 people found this review helpful

Good looking, good driving, incredible fit and finish, better than Toyota, better priced, the reviews don't lie. New 4cyl. GDI engine has plenty of spunk...gas mileage may be the same for the 6 cyl. but if you want to pay 5K more for it, you'll get more power and smoother performance....spend 5K somewhere else IMO.

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4.5 out of 5 stars

Great value, overacheving car

pmfarmer, 04/24/2012
2012 Kia Sorento EX 4dr SUV AWD (3.5L 6cyl 6A)
11 of 12 people found this review helpful

Purchased a 2012 Kia Sorento. I couldn’t be happier with the purchase. I currently have 8,000 miles on it. Drives great in any weather, has all the extras(heated seats, auto dimming mirror, back up camera) without paying the luxury car prices. Don’t waste your time with the 4-cylinder. I have the v6 AWD, it has excellent power when you need it, even when weighed down with luggage ect, for a week long trip for 4 adults. I have expierienced 23-24 mpg for the city and 25-26 mpg on the highway. Our times at the kia service center for oil changes has been great. I’ve had great luck with asian vehicles and the 2012 kia sorento has only set my standards higher.

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4.5 out of 5 stars

2012 Kia Sorento

heydes, 03/31/2012
2012 Kia Sorento SX 4dr SUV AWD (3.5L 6cyl 6A)
15 of 17 people found this review helpful

I am in love with this vehicle. We get a lot of looks and people commenting on how nice the car looks. I am very happy. I like the option of the third row. We only have two children and the car works out well for our family. The second row is a little smaller than I would prefer.

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4.13 out of 5 stars

2012 sorento owner

srule, 01/05/2012
2012 Kia Sorento SX 4dr SUV (3.5L 6cyl 6A)
10 of 11 people found this review helpful

Purchased our Sorento SX with all the bells and whistles over the internet through the Kia Depot in Santa Ana Ca. I challenged many regional dealers online for best price but the Kia Depot (Kai Ascencio) came in early with the lowest pricing with no pressure or attitude. We purchased the vehicle with little problems but I noticed a door ding (very minor) and inquired what the solution would be. Dealer said 2 days to fix. I said OK what do we do for 2 days without a car since we traded our primary car away. We settled on a free $400 car alarm instead of fix. I was very satisfied with the deal.

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5 out of 5 stars

The V-6 is the way to go

andrewm1, 04/24/2012
2012 Kia Sorento LX 4dr SUV AWD (3.5L 6cyl 6A)
6 of 6 people found this review helpful

I actually bought a 2011 4 cylinder Kia Sorento back in March 2011.The engine was to slugglish and was somewhat dissapointing.I traded it in a bought a 2012 6 cylinder this past December and am much happier now.The V6 276 horses are fantastic and it does not strain the engine.The ride is quiet and smooth.Absolutely NO body lean in sharper turns,unlike the old school SUVs from the 1990s where every turn felt like a potential rollover.Leg and headroom are great.Climate control is superb.Gas mileage takes a hit from the AWD but on the highway,I still get over 20 MPG,less in city driving.(NYC is tough on MPG for all cars period)

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3.75 out of 5 stars

Disappointed

brianandr, 08/13/2012
2012 Kia Sorento LX 4dr SUV w/Convenience Pkg (2.4L 4cyl 6A)
6 of 6 people found this review helpful

One of the big selling points for me was the HWY MPG. It has been a BIG disappointment so far. I have put 6000 miles on it and have yet to get better than 24MPG. KIA states 32...HOW?! My last 3 Nissans(Rogue, Versa, 350Z) all got at or above what the factory claimed, including the Rogue(which I should have gone with again). I love that it has plenty of room and comes at a great value but if I had known I wasn't even going to get in the ballpark of their HWY MPG, I would have gone a different route.

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5 out of 5 stars

My new 3 word car...

nursenetty, 02/01/2012
2012 Kia Sorento LX 4dr SUV w/Convenience Pkg (2.4L 4cyl 6A)
47 of 58 people found this review helpful

I traded in my BMW for a KIA Sorento that I bought from my future brother in law Mike Light. I have purchased many cars over my years and have left feeling anxious. Did I do the right thing etc. I have not felt that feeling at all. I got the same great deal that some of my co-workers have received. The only thing I miss is have the car tell me the temp outside. I bought the 4 cycl. I didn't need all the "bells and whistles" (which would have been awesome btw). This SUV drives smooth, roomy and great on gas!

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4.63 out of 5 stars

so far so good for the price

ibos38, 12/29/2011
2012 Kia Sorento EX 4dr SUV (2.4L 4cyl 6A)
13 of 15 people found this review helpful

Have not had this vehicle too long but already took it on a 7 hour road trip and was very happy with the performance. I did manage to get the mileage for the buck but mostly when going 65 mph. I was very happy with the 3rd row feature which was the whole reason for buying this model since we had to drive around a few extra people while we were visiting. Even with the 3rd seat up we could get some luggage in the back, an overnight bag and a few other things. I have a big family and someone always wants to tag along with me and my two kids. I test drove the Mazda CX9 and Highlander but was most convinced by this model on price and performance.

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5 out of 5 stars

Great so far, could improve on gas a little

pdona, 01/26/2012
2012 Kia Sorento LX 4dr SUV AWD (2.4L 4cyl 6A)
9 of 10 people found this review helpful

We bought the Kia Sorrento 4cyl, GDI AWD after doing lots of research. We wanted 3rd row seat, and good on gas. Minor problem is gas milage is averaging 19-22 with the regular grade gas. That is averaged quite a few ways from mostly highway to both. Our first trip was about 600 round trip miles going to Lake George, Ny on the highway, average was 21mpg Next step is to try the better grade of gasoline, maybe that will make the difference to be worth the expense. Hopefully it's in its "Break In" period. We've gotten numerous compliments on how SHARP the vehicle looks and are satisfied so far !

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5 out of 5 stars

Dependable SUV

GARY, 08/07/2016
updated 08/10/2020
2012 Kia Sorento EX 4dr SUV AWD (2.4L 4cyl 6A)
5 of 5 people found this review helpful

Drivers side seat control panel broke off three times, replaced under warranty twice, rear hatch lift piston stopped holding the door open in the 5th year, replaced under warranty, no other problems at all in first 5 years. Engine replaced under warranty at 6 years for bad machining on the crank shaft. UPDATE 8/2020 Still running fine, almost 9 years 76k miles original brakes nothing done since the motor and that was running fine but they wanted to proactively replace it under warranty. Changed original tires at 6 years because of age only. AWD 4 cylinder GDI engine. Fuel economy 20mpg around town and 24mpg highway, AWD is amazing.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
3 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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4.88 out of 5 stars

Happy with car expectations/price

duriem, 04/19/2012
2012 Kia Sorento LX 4dr SUV w/Convenience Pkg (2.4L 4cyl 6A)
5 of 5 people found this review helpful

We bought this car new directly from the dealer. After check out all possible options in the market, the KIA SORENTO was unbeatable compared to the competence (TOyota, Honda, Hyundai, etc). Great warranty and value for the price it sales!

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5 out of 5 stars

Excellent SUV

bevro, 09/15/2011
2012 Kia Sorento LX 4dr SUV (3.5L 6cyl 6A)
14 of 17 people found this review helpful

Just bought this car the end of August. I have now reached my first 1000 miles. I have had no problems with this vehicle in any way. Great on gas. I do mostly highway averaging 35 miles per day. 1 full tank of gas has lasted me all 7 days, and even have enough fuel to get me through the rest of my week. No problems with interior and exterior. So far, this is the best car i have owned for some time. I get huge compliments from family, friends and co-workers, even the big boss. No regrets yet.

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4.25 out of 5 stars

Good SUV

jrgleason2003, 09/01/2011
2012 Kia Sorento LX 4dr SUV w/Convenience Pkg (2.4L 4cyl 6A)
10 of 12 people found this review helpful

I purchased the LX with the GDI Engine. So far I am impressed with the way it drives. I had a 2010 ford escape that was plagued with problems. Leith Kia in wendell, NC really worked with me to get me into a 2012 sorento. It really drives smooth, I'm not sure why they say its a firm ride...has anyone rode in a civic? Thats a firm ride. I got the LX w/convenience pkg for a little over 23K. My only complaint is that at low speeds (idle or under 5mph), the GDI engine seems a little "rough". However it does accelerate VERY smoothly (smoothest tranny I've felt) and gets up to speed adequately. The GDI engine won't blow your hair back or anything, but there is a little extra pep to get into traffic

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5 out of 5 stars

I love this SUV!

swtjen01, 03/29/2012
2012 Kia Sorento LX 4dr SUV AWD (3.5L 6cyl 6A)
7 of 8 people found this review helpful

I rent cars frequently and had driven my family 7 hours to Orlando on vacation. I was shocked by the performance and comfort because up until then I thought Kia was a cheap automobile maker. It had ipod and sirius radio and other features I expected from a high end suv. I then rented other suvs such as the: GMC acadia, chevy traverse, hyaundai, ford explorer and etc.. and missed the KIA. I finally decided I had to buy one and I have not regretted it. My other car is a Lexus so my friends joked that they couldn't believe I was going to buy something that wasn't considered "high end" but they are amazed at how nice the suv is especially when they drive it and see what i'm talking about.

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2 out of 5 stars

Everything breaks

Megan, 09/09/2018
2012 Kia Sorento 4dr SUV (2.4L 4cyl 6M)
9 of 11 people found this review helpful

Literally anything that can break on this car will. Started off with a deformity in the factory windshield. Had to be replaced within 2 weeks of me getting it. The headrest broke off. Then a recall on the drive shaft. Then the tail lift broke and had to be replaced. Followed by another windshield (tiny crack from a rock that turned into almost half the drivers side view). Then while randomly driving down the road the engine decided to lock up and stops dead in its tracks. Turns out to be a defective engine and has an outstanding recall. Last but not least, BOTH rear door handles snapped completely off. Had to be opened from the inside. Literally anything that could break on that car did. I will NEVER purchase a Kia ever again and I wouldn’t recommend it to anyone.

Safety
2 out of 5 stars
Performance
2 out of 5 stars
Interior
3 out of 5 stars
Comfort
4 out of 5 stars
Reliability
2 out of 5 stars
Value
2 out of 5 stars
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3 out of 5 stars

Just OK

Jaimee Nofer, 02/22/2018
updated 08/30/2018
2012 Kia Sorento LX 4dr SUV (2.4L 4cyl 6A)
9 of 11 people found this review helpful

I like my Kia Sorento, I just don't love it. It handles great, has decent storage in the back, but it just seems cheaply made. The mileage has been a disappointment from the get-go. We feel like we were overcharged for this vehicle. My kids complain about the lack of comfort in the backseat. On a positive note, we haven't had any major repairs in 102,000 miles, but we were very religious in keeping all maintenance up to date. Looks sharp from the front and back, but boring from the side. If I had to do it over, I would not purchase this vehicle.

Safety
3 out of 5 stars
Technology
3 out of 5 stars
Performance
3 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
4 out of 5 stars
Value
3 out of 5 stars
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4.13 out of 5 stars

V6 verses 4cyl AWD

trippingman, 09/21/2012
2012 Kia Sorento EX 4dr SUV AWD (2.4L 4cyl 6A)
4 of 4 people found this review helpful

We previously owned a 2011 Sorrento EX V6 AWD. I thought moving to the 2012 EX AWD with a 4 cylinder would help with gas mileage. However, it didn't turn out that way. While we did get some improvement (apprx. 3mpg for both city and highway) it was not significant enough to give up the 6 cylinder. Fortunately for us we got such a good trade in value on the previous Kia, that we actually lowered our payment. The cars were both EX AWD models. The 2011 had a sunroof but no navigation system or premium sound. The 2012 does not have a sunroof but does have the premium sound and navigation system. Overall, we prefer the 2012. We think it rides smoother with a less jarring ride over road bumps.

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4.75 out of 5 stars

Very pleased

par18, 01/30/2012
2012 Kia Sorento LX 4dr SUV AWD (3.5L 6cyl 6A)
4 of 4 people found this review helpful

Just purchased my Sorento two weeks ago and although new, I'm very pleased with my purchase. The most common complaints that I've read are ride firmness and mileage. While I agree that the ride is a bit firmer than I like, the trade-off is better handling...less sway, roll and pitch. I got the six cylinder because I wanted more power (I live in Colorado and glad I did). While people complain about the poor mileage, I've owned a number of six cylinder vehicles in the past and the Sorento mileage is about the same - 300+ miles per tank of city driving. Beyond that, this KIA drives, looks and handles like CUV's for thousands more! I'm VERY happy with the looks and feel - a great value!!!

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4.88 out of 5 stars

Great car, great value

newcarshoppe, 04/18/2012
2012 Kia Sorento EX 4dr SUV (2.4L 4cyl 6A)
4 of 4 people found this review helpful

Purchased my EX, GDI engine in Novermber '11 and after 3.500 miles I have been very pleased with every aspect of the car. I'm averaging 23 mpg in and around town (San Antonio) and as high as 33 mpg on the highway. No complaints about the mileage. Fit and finish and styling inside and out continue to get complaments from my friends. When I purchased the car I had narrowed it down to the Toyota Venza and the Sorento. Although both cars have a very firm suspension, the Venza was choppy and the Sorento was much smoother. I think the duel flow damper shocks make the difference.

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4 out of 5 stars

Love my Kia 7 years strong!

D Tindell, 08/01/2020
2012 Kia Sorento SX 4dr SUV (3.5L 6cyl 6A)
4 of 4 people found this review helpful

I really could not ask for a better vehicle. Ive put 157,000 miles on it in 7 years...only thing I had to replace was the alternator, battery and A/C compressor, only the usual tire maintenance /oil change etc..in 7 years I've spent less than $2500 maintaining this car..can't beat that! Still rides smooth! Roomy with 3rd row seating' loaded to the max! I get 23-24 mpg on trips and 18-20 in city travel! My faithful ride! I recommend!

Safety
4 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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4.5 out of 5 stars

Satisfied

krmc, 08/04/2012
2012 Kia Sorento LX 4dr SUV (2.4L 4cyl 6A)
4 of 4 people found this review helpful

I've had my '12 Sorento for 6 months now. My daily driving is roughly 50 miles to and from work. A stop at the babysitter, mostly highway. I get 22-24 MPG depending on the insanity of traffic. We recently took a family vacation from PA to RI and driving conservatively we got a hair over 30 MPG. Driving home we drove more aggressively and still got a little over 28 MPG. The only negative I have to give is each side does have a blind spot and you can easily side swipe someone as my husband and I both have nearly done. It would be nice to have a V6 but the only time I really wished for it was on our vacation getting through some tight areas.

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5 out of 5 stars

Incredible Value !

awf48, 06/24/2011
2012 Kia Sorento LX 4dr SUV (3.5L 6cyl 6A)
49 of 68 people found this review helpful

I was looking for a SUV to replace my Saturn Vue--the 2012 Sorento is more than I expected I have the LX- V6--performance is great and gas mileage with 6 speed auto gives overall 27.5/28 miles per gallon combined--who's complaining not me! The Sorento has a great warranty and was also more coverage than expected. I liked the FACT that it was made in Georgia, Go USA! Drive out on the 2012 was $25,500 includes TT&L and $2000 down--No trade in.

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4.88 out of 5 stars

Great suv for price

samdog2, 09/11/2011
2012 Kia Sorento LX 4dr SUV w/Convenience Pkg (2.4L 4cyl 6A)
6 of 7 people found this review helpful

We were looking to purchase a fuel effecient Suv and the 32 mpg advertised on the sticker was awesome. We went with the 2.4L 16-valve DOHC CVVT 4-cylinder engine. However, we have driven 3,000 miles and have yet to get any where near 32 mpg. This has been highway as well as back road miles. The average mileage is between 24 mpg and 25 mpg no matter where or how we drive. A relative purchased the Ex model a few weeks after us and he hasn't gotten 32 mpg either. Almost all of his miles are on the highway. Other wise we love the vehicle!!!!!!!!!

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4.13 out of 5 stars

A great compromise.

jdubbs19, 06/28/2012
2012 Kia Sorento EX 4dr SUV (2.4L 4cyl 6A)
6 of 7 people found this review helpful

We bought the Sorento after looking at the CR-V and Rav4. The Sorento won out for the obvious: better warranty, features and more truckish styling (at least in our opinion). We got a killer deal (as does just about anybody) and read through the requirements to uphold the warranty to the 'T'. Long story short, it's a killer value and so far nothing has gone wrong. We've put 10,000 miles in three months, taking long trips, moving and hauling lots of cargo. It's proven to be comfortable while averaging about 25-26 mpg on the highway and about 20 mpg in the city. Kia's advertised 32 mpg can be achieved and has been, but only while driving 60-65 mph on a steady, flat highway. I'd buy it again.

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3.88 out of 5 stars

Fun to drive

dagreene57, 11/12/2012
2012 Kia Sorento EX 4dr SUV AWD (3.5L 6cyl 6A)
6 of 7 people found this review helpful

Have an EX with the V6. Fun to drive, but definitely have the throttle lag mentioned in other posts. Weirdest thing was a week or two ago started to get a'pulsation/vibration' under acceleration. Took it to the dealer and they found a snap-ring on the left-front had 'slipped' and was allowing the front axle-shaft to move around. They put on a new one and found that the 'correct' part was undersized. They found a correctly sized part and no more problems. The service manager said this was the 3rd one he had seen. This was at about 15K miles. Other than that, a blast to drive, handles great, good power.

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4.13 out of 5 stars

32 MPG my [non-permissible content removed]

mjwitz, 07/07/2012
2012 Kia Sorento EX 4dr SUV (2.4L 4cyl 6A)
17 of 23 people found this review helpful

Let me start out by saying this is a nice SUV. Quiet smooth ride. Decent power with the 4 banger. The brakes are solid. I did not get 4WD to get better mileage. If I had it to do over I would have gotten the 4WD because the mileage sucks anyway. I do combined driving and get 23.5 MPG. No where near the stated 32.

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2 out of 5 stars

2012 Sorrento is a LEMON

sdannett, 04/14/2012
2012 Kia Sorento LX 4dr SUV AWD (3.5L 6cyl 6A)
19 of 27 people found this review helpful

I find it unacceptable for my 2012 sorrento to require an entire engine replacement after only 8 months of driving. Although the repair was eventually covered under warranty, I had to fight and followup daily for updates on repairs. It ended up taking ONE MONTH for my vehicle to be ready. The breakdown occurred in another city 4 hours away from my home and they expected me to drive 8 hour round trip to pick it up. Faulty vehicle and abysmal customer service. I feel duped. Stay away from KIA.

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4.5 out of 5 stars

Really Enjoying it

carconnoisseur, 11/08/2011
2012 Kia Sorento LX 4dr SUV w/Convenience Pkg (2.4L 4cyl 6A)
11 of 15 people found this review helpful

We have now had our 2012 Sorento for 2 months/3800mi and we are loving it. We sold our CRV and upgraded to the Kia. The Kia seems much better made and the interior is vastly more comfortable. Most notable is the interior is much quieter. The MPG for us has been very good, with mostly highway I calculated 31.5 mpg, almost exactly what it should be. Also over the CRV you get a direct injection engine and a six-speed transmission. And do not forget the Stellar Warranty!

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4 out of 5 stars

A stiff suspension and a bog in acceleration hurt this suv's rating.

bc59, 08/27/2012
2012 Kia Sorento EX 4dr SUV (3.5L 6cyl 6A)
5 of 6 people found this review helpful

I took delivery of my Kia Sorento with the optional V-6 a little over a year ago. After several months I noticed a bog (flat spot) when accelerating from a stop. The Kia dealership said to put gas treatment in the tank which I did but this did not help. The problem still persists. The suspension is very stiff and even the smallest bumps in the road can be felt. I driven a Ford Edge and a Jeep Cheerokee and their suspensions were much softer. Also, one of the side steps on my suv has come loose. Apparently from the factory a screww was not tightened enough. I like the looks of the Sorento but it is not a refined vehicle. I'll probably trade it in on another vehicle soon.

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4.88 out of 5 stars

Great Car but not as great mpg as they advertise !

daneza, 07/27/2011
2012 Kia Sorento LX 4dr SUV w/Convenience Pkg (2.4L 4cyl 6A)
5 of 6 people found this review helpful

I bought this car for the appealing advertisement : great price, great mpg for a large SUV. Very quiet, very comfortable, lots of features (i.e. ipod, ventilated seats, a third row, AC on second row and third row, improved safety bags, etc). The sticker advertise 24 – 34 with large prints and small prints up to 38 ! We said: for sure we can get out of it at least 30. I drive over 500 miles / week with a 90% highway. I already put 3000 miles on this car and the best I could get out of it was 25 mpg. On the instantaneous mpg display I can go up to 30, but the pure math of dividing the total mpg per tank with total amount of gallons of gas is the final mpg of a car. That is 25 mpg so far!

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4.88 out of 5 stars

Always buy the big engine.

buiford56, 03/23/2013
2012 Kia Sorento LX 4dr SUV (3.5L 6cyl 6A)
20 of 30 people found this review helpful

I feel badly for all of you that bought the four cylinder engines. I have just under 30K on my Sorento and it is a great vehicle. My family and I drove from Iowa to Louisiana and back last week and I averaged 27.5 mpg at 76 mph. This is a comfortable and relaxed road-trip cruiser. The ride is a bit stiff, but this is why it handles well. The Sorento is powerful and economical. I have to say, it does very well in the snow too.

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3.88 out of 5 stars

POOR gas mileage

horse8, 04/21/2012
2012 Kia Sorento EX 4dr SUV AWD (2.4L 4cyl 6A)
7 of 10 people found this review helpful

Excuses by Bairl Kia in Pgh for poor gas mileage: the snow, the hills, and the government sets those gas mileage ranges! I cannot get over 20mpg on the highway going 70mph. I bought this vehicle for the listed gas mileage. Not even close! The ride is hard. It has the bells and whistles but I would have liked what was advertised by Kia. I am disappointed.

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2 out of 5 stars

Constantly breaking down on me!

Jeremy, 04/02/2016
2012 Kia Sorento 4dr SUV (2.4L 4cyl 6M)
7 of 10 people found this review helpful

I bought my sorento with 100,000 miles on it. So far a hose busted and over heated the engine leaving me stranded. Once fixed, two more hoses busted. Then a week after getting that fixed. The crankshaft position sensor went bad and wouldn't start. Replaced that myself (80$ for the part). The next day the crankshaft position sensor (another 80$ part) went bad and left me broke down at the gas station. And every once in a while the rpm's drop and the motor shakes like crazy for about 5-10 seconds before reving back up. POS!! I can't wait to trade this in on something that's worth a [non-permissible content removed]!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
1 out of 5 stars
Value
3 out of 5 stars
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1 out of 5 stars

Kia Sorento say no

Mr. T, 06/21/2019
updated 01/09/2020
2012 Kia Sorento LX 4dr SUV (2.4L 4cyl 6A)
4 of 5 people found this review helpful

The engines are absolute garbage from late 2010 thru 2014. They have a recall/extended warranty on the direct fuel injection models which rarely make it 100k the multiport injection models are the exact same engine with a small difference in injector placement, and they to rarely make 100k. KIA will not help at all with the $6000.00 engine replacement expense on my 2012 Sorento with 97000 miles on it. The original powertrain warranty was even 10years 100k miles, but they reserved it to the first owner only. This is my first and last Kia. My Nissan Xterra had 212k miles on it and runs great, sold it to a family friend in need. I feel like such an idiot believing Korean cars are decent for the money. Never ever again will a Kia be registered in my name.5 months after engine replacement. Now the check engine light is on, its a code for the door inside the intake manifold not part of the engine replacement. POS is costing me another $700.00 to replace the intake manifold. Deeper and Deeper down the money pit I go!

Safety
1 out of 5 stars
Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
1 out of 5 stars
Comfort
2 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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