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Used 2019 Jeep Grand Cherokee SUV Consumer Reviews

4.2 out of 5 stars
59 reviews

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5 out of 5 stars

The Grand Cherokee Experience

Ernest E., 12/23/2018
2019 Jeep Grand Cherokee Limited 4dr SUV 4WD (3.6L 6cyl 8A)
18 of 21 people found this review helpful

Excellent vehicle. The 6 cylinder paired with the 8 speed automatic transmission makes for excellent performance in the city or on the highway. Jeep has certainly came a long way with the vehicles ride, comfort and performance. The only complaint that I have is the way the dealership witch I leased it from treated my wife and I.

Performance
5 out of 5 stars
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4 out of 5 stars

Great SUV @ Great Price

Guy in Michigan, 07/02/2019
2019 Jeep Grand Cherokee Limited 4dr SUV 4WD (3.6L 6cyl 8A)
21 of 25 people found this review helpful

I have been driving my 2019 Jeep Grand Cherokee for 6 months now. My company leased me this as my "company car" as I sometimes have to transport customers and/or product. Overall, this has been a great vehicle. It needs only a few items to feel more premium based on the pricing. Pluses: Styling and quality are excellent. I still look at it when I am walking away from it as I think the Jeep Grand Cherokee has to be one of the sexiest looking SUV's out there. The quality of the Grand Cherokee has been very good. I have only had it to the dealership for an oil change. The Uconnect media interface is great. It occasionally has an issue connecting, but overall, very good. I like the ride. I hate floaty vehicles that don't "feel" the road. Driving in snow is effortless. Great visibility. Doesn't feel like it's going to tip over when making a "spirited" turn. Negatives: The dealership experience is a joke. Between the sales people and the service staff and lack of an upscale experience at the local CJDR (Chrysler Jeep Dodge Ram) dealer, I feel like I have bought a lowly fleet vehicle even though this is a Limited trim line with 4 wheel drive. The fuel economy combined is approximately 17-18 mpg. I had a 2016 Ford Explorer EcoBoost 4 cylinder which got 15 mpg combined and was a dog. This drives much nicer. Please don't make me press the "eco" button every damn time I get in this SUV to turn off the stop/start feature. Obnoxious. Relocate the memory functions for the seats. On the left hand drivers door panel is where my knee hits it constantly. It needs to be mounted higher on the door panel. The seats are squishy and not very supportive. It seems like Jeep went cheap on the amount of foam or the foam stiffness. My leather jacket seems to have discolored the "beige" trim. More wheel choices would be nice. Not really a fan of the 18" wheels on the Limited version. They look a little small. 19" or 20" wheels should be more of a stand alone option. The A/C seems to kick off when I forget to turn off the ECO mode at lights. The acceleration seems a little sluggish at times with this transmission hunting for the gears under hard acceleration. The brakes are great! Rain sensor wipers should be standard on this trim level too. Bottom line - I could live with this vehicle for 4-5 years. I would also buy this vehicle as my own personal SUV. I looked at GMC Acadia's briefly as well, but their lease prices were higher and the dealerships seemed to be even more arrogant. I also own a German luxury sedan and an American sports car made in Kentucky. This is a great addition to my "fleet" as I have decided to keep those other two vehicles for the time being. I find myself driving the Jeep more than my other two vehicles because of the ability to throw whatever I want in it.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

Jeep Grand Cherokee Laredo E

Arcadius P., 02/06/2020
2019 Jeep Grand Cherokee Laredo E 4dr SUV (3.6L 6cyl 8A)
8 of 9 people found this review helpful

This budget friendly SUV comes with Trail Rated package, which is definitely worth the extra $1800. Acceleration is very good. The ride is smooth and confident. The turning radius is fantastic. Gas mileage is lower than stated by the manufacturer. I get overall 17 miles per gallon combined. The vehicle is very well built. There are no squeaks or rattles. The stock Good Year tires are adequate for winter driving, however, I will get winter tires for the next season.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

JGC Summit-WOW!,,

Susann P., 10/25/2019
2019 Jeep Grand Cherokee Summit 4dr SUV (3.6L 6cyl 8A)
7 of 8 people found this review helpful

Ivory is a lot different than white-it has sparkles which stand out in the sun. This is my third JGC, and this year they thought of everything. Impressive to look at, as well as to drive. 8 cylinder engine makes a huge difference, but worth the cost. Gas mileage is low, but I can count on this car to have necessary power to maneuver to avoid an accident. Dealership experience was subpar to say the least. $60,000 Jeep requires Lexus-type dealership and service. Asking me to pay for keyfob batteries or license plate brackets is insulting. Lexus dealership not only provides these things at no cost, but washes your car every time. Once you get past dealership issues, the car is amazing, luxurious and does everything I can think of! Definitely recommend.

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5 out of 5 stars

A Great Vehicle that Keep Surprising Me

Jason Reedy, 07/24/2019
2019 Jeep Grand Cherokee Limited 4dr SUV (3.6L 6cyl 8A)
4 of 4 people found this review helpful

I had fairly limited criteria when leasing a new vehicle. I wanted one that had excellent safety features, smartphone integration for navigation/entertainment, extra cargo capacity (i.e. SUV), and was very comfortable to someone of my height/size. My new Jeep Grand Cherokee has met all of these requirements, and keeps surprising me with new features that I didn't even know existed. (For example, the other day, I wasn't paying attention to the road and started to drift into the shoulder. That was when I noticed that the car "steered" me back into the lane, once it detected that I was straying over the double line.) I am very much enjoying my new vehicle, and am very pleased with my purchase/lease.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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