Used 2019 Jeep Grand Cherokee SUV Consumer Reviews

List Price Range
$27,990 - $67,999

Used Grand Cherokee for Sale
Select your model:
See all for sale
12345...8

Trending topics in reviews

Pros
Cons
5 out of 5 stars

So Far so good

Christopher, 10/14/2018
Limited 4dr SUV (3.6L 6cyl 8A)
248 of 256 people found this review helpful

I had my Jeep for 2 weeks now, traded in a 2011 Honda Odyssey for it. Took it on a 400 mile round trip to PA, it rode smooth & had great acceleration. I have a limited with Luxury pkg & safety group. Love the dual sunroof, & vented seats. On edmunds apps though the pictures of the interior is the 2018. The 2019 8.4 uconnect screen is actually different then the 2018, it’s more flat on the dash, where the 2018 is more recessed. That’s really the only difference though. Overall so far very satisfied with my Jeep.

Report Abuse

4 out of 5 stars

Replaced Mercedes GLE 350

Trey Drier, 05/04/2019
Limited 4dr SUV 4WD (3.6L 6cyl 8A)
64 of 65 people found this review helpful

Let me start by saying the Grand Cherokee is about half the price on a 3 year lease than the MB I turned in. I got tired of the high payments but the GLE 350 was a great vehicle. I bought the JGC Limited. I like everything about it except the gas mileage and the ride is a bit stiff on rough pavement. The Limited trim is perfect for me. I live in NE Ohio and the winters can be challenging. Here are the pluses: 1. Very comfortable interior - comfortable seats with ample leg and head room in both the front and back. 2. Climate controll works great. 3. The infotainment system is very intuitive. 4. Nice stereo. 5. So far everything seems to work well. 6. Surprisingly quick pickup. 7. On smooth pavement this thing is silky smooth and quiet. Now the negatives: 1. The ride on rough pavement is, well, rough. The roads here in NE Ohio are absolutely horrible and the JGC feels every bump. Bad ones can be somewhat jarring. 2. Maybe it's the way I drive but the gas mileage in the city was surprisingly poor. Overall: I'm pleased with it. I test drove the Honda Passport but didn't like the hesitation in the motor. Hard to explain but it had a strange feel to it. The Toyota 4 Runner is just old looking. My advice is if you like the Grand Cherokee negotiate hard. You can get that price way down.

Safety
4 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
Report Abuse
4 out of 5 stars

5.7L V8 Limited

Jon Murray, 01/03/2019
Limited 4dr SUV 4WD (3.6L 6cyl 8A)
70 of 72 people found this review helpful

Had to take it to the dealer to replace the a thermostat and another part which always kept the fan running. Overall the acceleration is good for a vehicle over 2 1/2 tons. A lot of low end power. Some plastic parts in the interior but overall the quality it good. Lots of room in the front and back seats. Cargo space is definitely more than any reasonable person will need. The steering isn't very firm and even on its highest setting isn't great. Ride can be rough at times. A good amount of body roll. But is surprisingly quick, with decent power. Uconnect system has some flaws like weather alerts can distract you while driving. Sound system is good. Shifting is quick but strangely will transmission brake when going down hills and whatnot. Everything else I didn't mention is good because I don't even notice it causing a problem.

Safety
3 out of 5 stars
Technology
3 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
3 out of 5 stars
Value
4 out of 5 stars
Report Abuse

5 out of 5 stars

First 1,000 miles and towing a 3,000 lb RV Camper

James Barry, 06/17/2019
Overland 4dr SUV (3.6L 6cyl 8A)
24 of 24 people found this review helpful

I just switched to a Jeep, my first Jeep in 16 years. What an improvement! I have been doing Mercedes for the past 16 years (Got a great at work discount as Mercedes was a client) My Overland is detailed out nicely. We needed to pull a new RV Trailer we purchased, so I gave up my 2017 Mercedes E-Class (Though I looked at the Mercedes GLE) . Around town I have no issues hitting the speed limit of 75 on the Interstate by my house. I am in Colorado and in a couple of trips up the Eisenhower tunnel and Vail Pass, I had no issues staying at or above the speed limit with my V6. I picked up the RV in the mountains and drove back over two 11,000 foot passes with only a little hesitate towards the top. Over the rest of I70, I had no issue going 65+ miles an hour. It trailered like a breeze. Never even knew it was there and the stabilizing features worked well. Overall I like the infotainment option much better that the 2019 Mercedes options. Mercedes was behind there, though the new MBUX system (2020 models) seems nice. So far after 1,000 + miles, I have not given up a luxury ride to the Mercedes and I have managed to save thousands over the Benz GLE. I was looking at a 2019 Mercedes GLE (Not the 2020 that is out now) and was getting $10k off of the Benz sticker as the model had a significant upgrade in 2020 model but that was still $9,000 more than I paid for my Overland, and frankly the Overland was nicer riding. (Benz turbo 6 was nice and it was rated at 7500 lb towing) And the Overland came with all of the safety features the Benz did not come with at that price. With the 2019 GLE and Overland having the same core frame and underlying driving tech (this Overland was designed when Mercedes owned Jeep over a decade ago) you have a pretty good matchup, and I think you should pick the Jeep even if the pricing was the same. Get a Jeep and enjoy the ride, the nicely fitted cabin and really simple to use infotainment (Uconnect) , and enjoy the savings off of the Germans. Updated after 35k miles and 18 months. Having driven to Florida from Colorado twice and California, the Jeep is awesome for long distance trips. Since I did the first review I plated the bottom with Jeeps steel. I have been on multiple 5-8 rated trails with no issue and one 9 rated trail- yes with a mostly stock Grand Cherokee. I surprised other Jeeps and vehicles that I had zero issue. The air ride and increase is great for getting over big rocks. Great on and off road!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
4 out of 5 stars
Value
5 out of 5 stars
Report Abuse

5 out of 5 stars

Why am I paying over double for my BMW X5?

Jerry, 01/27/2019
Limited 4dr SUV (3.6L 6cyl 8A)
101 of 106 people found this review helpful

Is this vehicle as good as a BMW x5? It sure comes close. Sure the handling, fit and finish in the BMW are superior but is that worth over double the price? Most of the time we are just throwing skis in the car and plowing through the snow here in the north east, or just driving to work and the store and this car is perfect for that. I still love my BMW x5 and the handling is definitely better but IMO, it is not worth over double the monthly lease price for that. Let's be honest, most of us are not taking high speed hair pin turns anyway. Slow down a tad, and save a ton of money and get the Jeep. I was shocked at how close the power, handling and comfort was to the BMW. Not sure I can stomach paying 140% more per month for the lease renewal on the X5. That's how close the two vehicles are.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
Report Abuse
12345...8
Items per page: