Used 2018 Jeep Grand Cherokee SUV Consumer Reviews
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Just picked up a 2018 Grand Cherokee Limited 4x4. Other options included blind spot detection / sun roof. Incredible vehicle, I upgraded for a 2009 Saturn Vue so it was quite a step up. I really enjoy having Carplay in - iOS 12 implementation of Carplay allows Google Maps to show up on the screen, which is an upgrade over Apple Maps. The 3.6L V6 is pretty efficient, I'm averaging just around 20 MPG. I researched the vehicle the better part of a year - the Grand Cherokee at this point in the cycle has 'good bones' - a lot of the quirks from when the vehicle was originally launched in 2014 have been worked out. Interior layout is well thought out, materials & fit and finish are high quality. Very pleased with my purchase, it's been a great vehicle in the 1500 miles I've driven it thus far.
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13 Months in and still outstanding
Three years and still love it. Not driving as much, of course, but still a solid fun sturdy but sporty ride. No problems.
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- Limited 4dr SUVMSRP: $14,9954 mi away
- Limited 4dr SUVMSRP: $19,9884 mi away
- Trackhawk 4dr SUVMSRP: $67,99018 mi away
Wanted a Wrangler or Grand Cherokee. Easy choice.
Hi folks. I was driving a 2015 Lexus GS350 AWD and was bored to death. Don’t get me wrong, I wasn’t suffering in any way; it’s a fast, comfortable car. If that’s what you want you can get a loaded Honda Accord 2 liter turbo with 252 HP for $25,000 less, though it won’t be all-wheel drive or have the Lexus name, which I don’t care about. So after about 6 months I was missing having an SUV wishing I’d bought won. Fast forward to 2018. The new Wrangler JK was out, and I watched all the videos. Same engine but more civilized interior and compliant ride. I saw it at the NY automobile show and was salivating. People couldn’t wait to get into it, especially kids. At the same time, I was intrigued by the Grand Cherokee Trailhawk, which debuted in 2017. This is the most rugged of the Grand Cherokee models. Now I should point that I don’t go off road, though I did run over someone’s flowerbed once. But I still wanted a highly capable SUV for northeaster winters and skiing. My favorite features are: • Kevlar-reinforced tires! I know I won’t be in a shootout anytime soon but that sounded pretty cool • Huge panoramic sunroof • Highly bolstered leather seats from the SRT—the limited does not have these • Steering-wheel mounted controls to make calls or send texts without sacrificing safety • Plenty of power • Absolutely outstanding comfort and ride (more on this in a moment) • Standout black hood decal • Beautiful color scheme with no chrome—very bold and eye catching • Great standard sound system • Heated steering wheel, and seats front and rear • Reclining rear seats • Tons of cup holders and USB ports front and rear • Blind spot monitor (not available in all Grand Cherokee models) • Roof rails As I said, I had wanted a new Wrangler JL and I drove it. It’s a very unique vehicle, but it’s not in the same category as the Grand Cherokee. Not a bad thing! But if you’re deciding on the 2, as I was, you need to drive them both. The Wrangler has the vaguest steering I’ve ever experienced. You have to drive it to understand. Over about 60 miles an hour it sort of sways from one side of the lane to the other, and you have to constantly course correct. It makes sense not to have tight steering when you are driving on rock trails, but that’s not what I do. Also, there’s quite a bit of wind noise. The Wrangler is an incredible vehicle and owners absolutely love them. Resale value is among the highest of any vehicle, and it looks awesome. I had a choice to make. That choice escaped when I drove the Trailhawk. We drive 4 hours to see our son in school and I honestly could not see driving it in the Wrangler. Too much work. The Trailhawk drives just beautifully, and you ride in great comfort and security. For me it was an easy choice and I could not be happier. If I had the money would I buy both? Quite possibly! Now, it is a Jeep so it’s not free from problems. The first recall, on the cruise control, was after a month. Also, the key fob is not very sensitive. Meaning when it’s in your pocket and you go to lock the doors it might not work. I often have to take it out and hold it by the door. By way of contrast, my wife never takes her Honda key out of her purse and her 2017 CRV always unlocks and operates flawlessly. Also, the pop-up weather alerts are annoying and you cannot stop them. Distracting. I believe this is a Sirius feature. I did splurge and buy the $3,000 lifetime warranty. I know, I know, it’s a ton of money. But again, it’s a Jeep. The peace of mind knowing that all engine, transmission, and electronic parts are covered forever is worth it to me. I may get other vehicles down the road but I’ll always have this beauty. It’s a keeper. If you have any questions, please let me know!
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Solid SUV
I have put about 80,000 km on my GC Summit with a V6 and with the Harmon Kardon sound system--it has met my expectations. The V6 provides enough power for towing and acceleration--it is also pretty quiet which I really like (especially with the HK system). Gas consumption is just more than my previous V6 2008 Escape even though the GC is much heavier (it much better than the V8 hemi). The GC is almost in a class of its own as it is much more 4WD capable than many other SUVs and is less expensive than Land Rovers or similar. It would be interesting to see a review of mid life SUVs with respect to reliability and customer satisfaction.
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Looks good but poor quality
Originally went in to buy a Wrangler but fell in love with the look of this while I was walking on the lot. I wish I hadn't. Mere days after purchasing, I was trying to show some of the features to a friend and the Jeep shut off. Battery was defective and took 4 days to replace. My car was in the shop for 8 of my first 12 days of owning it due to a chip in the paint that they couldn't get right, in addition to the battery issue. Over time, the navigation would put me in the wrong location and the time would steadily increase one or two minutes incorrect. Eventually, my GPS had me located 20 miles off the coast of New Jersey in the middle of the ocean (I'm in Maryland) and the time was off by about 30 minutes. I took it in for service and they said I needed a new radio. I've been working with Chrysler and they've recommended replacing the radio 4 times, after the first 3 attempts were all "defective" per their "expertise." I had been working on this case for almost 4 months and finally just pulled the plug and sold it. Terrible customer service and a lack of empathy for someone who spent $40K on one of their vehicles. Steer clear of this one. Jeep has good brand recognition from the olden days but quality has dropped tremendously.