Used 2018 Jeep Grand Cherokee SUV Consumer Reviews
Used Grand Cherokee for sale
2018 Jeep Grand Cherokee - Disappointed in this 1.
ARTI, 06/07/2019
2018 Jeep Grand Cherokee Altitude 4dr SUV 4WD (3.6L 6cyl 8A)
7 of 8 people found this review helpful
We had a 2014 Jeep Grand Cherokee Limited and bought it used, we did not have any issues with the vehicle, just normal wear. We decided to take the step to purchase a new vehicle this time around. We purchased a 2018 Jeep Grand Cherokee Altitude, we had the vehicle for 8 months and have 7600 miles on it when we were stopped at a light and when it turned green, we did not move at all! It was the transmission! Very disappointed in this vehicle.
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Like Driving a Super Luxury Vehicle
JPO, 03/08/2018
2018 Jeep Grand Cherokee Altitude 4dr SUV 4WD (3.6L 6cyl 8A)
12 of 15 people found this review helpful
I researched several SUVs in this class and kept coming back to the Jeep Grand Cherokee. For the money, I don't think you can find the features, ride and appearance on any other vehicle. It's a smooth, sure-footed ride with a hushed cabin, intuitive ergonomics, and looks that kill. Gas mileage is OK but we're just getting started, so we shall see. Braking is a tad soft, but I am getting used to it. The Altitude model gives the JGC a fierce look. I've already received many compliments on the wheels, badging and grill. While it is way too early to tell how reliability is on this vehicle, I am very happy with my purchase and highly suggest you check out the JGC!
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2018 Jeep Grand Cherokee for sale near you
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- Altitude 4dr SUVMSRP: $12,99966 mi away
- Altitude 4dr SUVMSRP: $15,82291 mi away
- Limited 4dr SUVMSRP: $17,99129 mi away
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Terrible Experience in Memphis
John Neilson, 01/19/2019
2018 Jeep Grand Cherokee Sterling Edition 4dr SUV w/Prod. End 05/18 (3.6L 6cyl 8A)
14 of 18 people found this review helpful
I have less than 5,000 miles on my Jeep Grand Cherokee Sterling edition and it has been in the shop more days than the 8 other new cars I have owned combined. First it was an oil leak, then the engine had to be replaced (not even 5k miles!). I didn’t even get my car home from picking up my Jeep after the engine is replaced and the electronic throttle control light comes on and the Jeep won’t go over 20 mph. My Jeep gets towed back to the dealer. I don’t know if the dealer (Wolfchase Chrysler Dodge Jeep) is incompetent, the car is a lemon, or both. Additionally, the dealer has no loaners, so they send me to Enterprise (they refused to come pick me up, despite their ads and relationship with the dealer) and I am now driving a Dodge minivan. On the car itself, the automatic engine cutoff when you stop is highly annoying and dangerous. You can turn it off, but you have to do so every time you start the car. I forgot twice and was nearly in a wreck both times. You stoppat a stop sign, hit the gas, the Jeep hesitates as the engine has to start before it goes anywhere. With tight traffic, it can be a hazard.
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Looks great! But worried about LT reliability.
Mike C, 03/06/2024
2018 Jeep Grand Cherokee Sterling Edition 4dr SUV w/Prod. End 05/18 (3.6L 6cyl 8A)
4 of 4 people found this review helpful
Pros: ► Aesthetically very pleasing with what I would consider a timeliness look. I like the WK2 models even better than the new 5th gen WL models that came out in 2021. ► Love the Heritage Edition 20" two-tone wheels, by far my favorite of any JGC wheel option over the years! ► Well-equipped with lots of creature comforts (too many to list). I especially like the safety and convenience package (adaptive cruise control, parallel park assist, blind spot monitoring, rear cross-traffic alert, etc). ► Uconnect 8.4 system is easy to use, decent sized, and well thought out. ► Pentastar V6 engine is more powerful AND more economical than the V6 on a Toyota 4Runner. Add-ons: ► Mopar smoke-colored bug deflector on the hood looks nice and helps prevent rock chips on the edge of the hood. ► Mopar roof rack cross-rails are aerodynamic, sturdy, and a good bit cheaper than Thule. Bonus: the end caps have little Jeep "easter eggs" on them. ► Mopar rubber floor mats have deep grooves and are non-slip. A must-have IMO. ► Mopar retractable cargo cover keeps tool kit and anything else I need to store out-of-sight, less likely target for petty thieves (big city problems). Cons: ► Transmission shudders when shifting into drive or reverse after a cold start. Worried about long-term reliability and high repair cost reported by other owners. This is the second WK2 model I've owned, both with the same issue. ► Gas pump at certain stations repeatedly shuts off - there is something wrong with the filler neck/evaporation system in these vehicles. I often have to fill up manually without engaging the auto-fill lever on the pump handle, which is super annoying. This is the second WK2 model I've owned, both with the same issue. ► Low quality leather seat bottoms started cracking even before the warranty period was over. If you can afford it, I'd recommend upgrading to Katzkin aftermarket option. ► Uconnect infotainment system touch screen has a well-documented history of delamination issues. Mine was luckily already replaced by the original owner when I bought it, but I'm worried that it may eventually happen again. This is the second WK2 model I've owned, both with the same issue. ► Auto stop-start is a bunch of CAFE-driven nonsense considering that it would take longer than the life of the auxiliary battery (~3 yrs) to recover its replacement cost in fuel savings ~($120-150) while the engine is at idle. I'd rather just have 1 big battery and no stop-start. ► Battery replacement is a PITA - both the main one and the aux are under the front passenger seat in a very tight space.
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Massive V8 Horsepower-Torque.Comfortable Ride.
DJM, 12/20/2021
2018 Jeep Grand Cherokee Overland 4dr SUV 4WD (3.6L 6cyl 8A)
4 of 4 people found this review helpful
I knew going in that the gas mileage would be bad. But I want that V8 power that we had back in the 70's. In that regard, there is absolutely no disappointment here. The 360 horsepower and 390 pound feet of torque available with the push of your big toe will get you up to highway speed quickly and effortlessly. If you really put your foot into it, the engine will literally roar. It's not like the turbo charged 4 cyclinders, or even the supercharged V6's. This thing screams like only a Hemi will do. The feeling is addicting. It launches this 2 1/4 ton vehicle with authority! The first time you do it, it's a little intimidating. I could go on all day about this, but let's move on. The shifts are crisp and well placed at medium acceleration. No complaints. At city speeds, the shifts can be a little off when the vehicle is cold. First gear hangs on too long and everything takes a while to come together until the vehicle warms up. For an American vehicle, its still not bad. It doesn't come close to the precision shifts of my wifes Acura. Nor does it have the tight or solid feel that you get with a Honda or Acura transmission. But it's a Jeep. It can do things other SUV's can't do. This thing will push you through 10 inches of snow and 2 foot drifts. It won't leave you stranded at a stop light not being able to walk through the several inches of ruts that get left behind after major snow storms that we get in the upper midwest. If you need to hit some heavy trails, it'll do it. When I'm in the Jeep. I know I have the performance, comfort and ability to overcome any obstacles I may run into along the journey. Not least of which is that the Harman Kardon 19 Speaker (More like 12 Speakers, but that's marketing for you) 910 Watt system will rock you through rush hour. And the well-sealed windows and Active Noise Canceling will drown out the annoying assault of noise that surrounds you in daily commuting. If I have to hear noise, I want it to be MY noise. The Jeep Grand Cherokee Overland V8 is expensive for most people. Me included. But, you are getting good things for that hard earned scratch. Again.... Performance? Awesome! Comfort? Supreme! Handling? Meh....it's more or less a "truck", but a well handling truck. Then there's the look of the vehicle. This may be polarizing to some. But for the most part, I think it can be agreed upon that this is really an attractive vehicle. The body lines are well thought out and designed. The length to width ratio creates a sense of strength and purpose. You can take pride in ownership of this vehicle. They are desirable. Not everybody is fortunate to be able to acquire one. Let alone the Overland model with the adjustable air suspension, top end stock audio, and this level of performance. Now the downside. This is my second Jeep Grand Cherokee. My first was a 2015 Limited. I loved that vehicle as well. Right up to the time some idiot broad sided my rear passenger side and just deflated my feeling about the vehicle and caused vibration in the vehicle at speeds over 65 MPH, that could not be remedied. But before that, the vehicle had a coolant smell after each use. I had the radiator replaced and it still had the leaky radiator smell. This 2018 Overland has the same issue. After use, there is strong coolant smell. Is this a design issue with the block and manifold materials? Are they simply cheaping out on their radiators? It's something I would look in to further on my next Grand Cherokee purchase, but I haven't seen any consistency online when it comes to complaints about this issue. So maybe I've just had some bad luck in that regard. There was also one time where the vehicle had sat idle for 3 weeks and the air suspension had leaked on the front passenger side. This causes an alert in the dash Message Center. The message indicated the vehicle need to be repaired immediately. I had just purchased the vehicle. It was a Certified Vehicle, which in Mopar speak, means very little. You don't get any kind of bumper to bumper warranty unless you pay for it. So it wouldn't be covered. I do have a "free" Lifetime Powertain Warranty, but nothing more. The vehicle only had 30000 miles on it. It had just gone out of warranty 2 months earlier. Anyway, I took a shot on driving slowly down the road, turning on the performance mode of the vehicle, which drops the vehicle down for aerodynamics. All of the suspension on each wheel dropped down. Great! at least the vehicle was now level. I then took it out of performance mode and back into standard driving mode, at which point the vehicles air suspension increased in height at all four wheels and leveled. It actually "fixed" itself. So no towing fee, shop diagnostic fee, suspicious repair fee and massive inconvenience of not having my vehicle. It's been 5 months now and the issue hasn't resurfaced. So hopefully it was a sticky valve or BCM voltage glitch and this won't happen again. I'm hopefull. All that said. I would still buy this vehicle again. I'm very happy with the feel, the size, the performance, the comfort and the look of the vehicle. No vehicle is perfect, and I’m probably the exception when it comes to vehicle reliability. So take my particular issues with a grain of salt. I’d say the odds are about 95% that you would be very happy with your purchase. But get the Bumper to Bumper warranty for the first 18 months. If anything is going to happen, it’ll happen in that time.
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