Used 2018 Jeep Grand Cherokee SUV Consumer Reviews
Used Grand Cherokee for sale
Terrible
FS, 08/30/2018
2018 Jeep Grand Cherokee Limited 4dr SUV (3.6L 6cyl 8A)
38 of 47 people found this review helpful
Electronics don't work! Remote start,camera,etc. All don't work on a 6 day old car. Customer service is brain dead and refuse to help or take responsibility.
- Performance
- Reliability
- Value
why not order the steak
Ron B, 09/10/2018
updated 03/19/2024
2018 Jeep Grand Cherokee Limited 4dr SUV 4WD (3.6L 6cyl 8A)
16 of 19 people found this review helpful
I've owned 7 Jeeps over a 30 Year span. Started with a 1962 Willys wagon, to a 1967 CJ pickup, to a 1990 Cherokee limited, to a 1994 Grand Cherokee Laredo,to a 1999 Grand Cherokee Limited, to a , to a 2011 Grand Cherokee Overland, to my present 2018 Grand Cherokee Limited. They were all outstanding Vehicles when compared to any other comparable offered at the time by the other manufacturers. I've Strayed from the Brand twice with a Toyota 4 runner and a GMC Envoy. Some reliability issues made me think maybe i could do better with another brand but their short comings compared to the jeep brought me back both times. My 2011 was by far the most problematic one of all but warranty covered most issues the first 3 years and i Kept Her for 4 more years and then multiple problems with the air ride suspension and AC unit and power steering unit etc. ( not to mention avg 12mpg from the 5.7 Hemi ) made me let her go. So what did I do ? I went back out a bought the 2018 GC Limited with all the same options except the Air Ride suspension and with the 3.6 V6 (avg 18 mpg so far ). Yea the Hemi had more punch but not so much that i'm missing it. Yea this one rides slightly rougher without the air ride but still a very comfortable ride for a 4500 lb SUV, and i wont be dropping thousands of dollars to have it fixed 4 or 5 years down the road. Reliability right out of the box so far ( currently 12,000 miles has been great ) No Issues yet. I usually keep my Vehicles 5-7 years plus. I believe no matter what man made machine you buy It will have its own set of qwerks and mechanical issues. Sure some more than others but regardless It is my opinion that Jeep Grand Cherokee is the best most capable most luxurious SUV that can be driven off road, get down and dirty when needed, get you through the worst of weather conditions ( i live in the N. East ) and still make you look good wearing your Suit and Tie to a Fancy Restaurant and handing the Valet attendant your keys. You would have to spend more money to get anything close to what these Vehicles offer and even then chances are the jeep will out perform it. Update : Now its 4 years old and has 29000 miles on it and haven't had a single issue. I will be purchasing another when the prices of Vehicles come back down to reality
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
2018 Jeep Grand Cherokee for sale near you
Showing 3 of 233 listings
- High Altitude 4dr SUVMSRP: $22,97177 mi away
- High Altitude 4dr SUVMSRP: $21,00088 mi away
- Altitude 4dr SUVMSRP: $13,98782 mi away
See all 233 listings
Happy with it, but some “Chrysler” fit-and-finish
Tim O’Connoe, 11/10/2019
2018 Jeep Grand Cherokee Limited 4dr SUV 4WD (3.6L 6cyl 8A)
8 of 9 people found this review helpful
I’ve had my JGC Limited for 14 months. Done long road trips along with around town stuff in all weather (live in Iowa). I am generally happy with it. I’ve had my eye on a JGC for a while and finally pulled the trigger and don’t regret it. Performance is good enough for what I’d expect from an SUV. Very pleased in AWD in snow. Seats are VERY comfortable, which is huge for me. Many cars now have short/unsupportive front seats. This car is clearly made for someone 6’1”. I intentionally chose NOT to get the sunroof and there’s tons of headroom, and I have the seat up about as high as it will go. Great road trip car. My only real complaint is just some of the general fit and finish stuff. I have a rattle coming from somewhere behind my dash that they tried to fix once and didn’t. I’ve had plastic molding come loose at a couple spots around the trunk and back doors. Connectivity on the USB port can be finicky. I’ve had a few Japanese cars and never had these kinds of issues. If you’re a guy looking for a “guy’s SUV” in the $40-50k range it’s a great choice. The only comparable alternative to me was the 4Runner, and the headroom in that car was AWFUL and made it a non option for me. Having owned it for 14 months I’d definitely make the same choice. I kinda knew that with a Jeep some of the quality and fit and finish stuff was going to be a wild card. I’m just glad there’s been no engine/trans issues. Oh - last thing...the auto stop/start thing might be the most annoying aspect to any car I’ve ever owned. By default, I just turn it off every time I start the car so it’s not a huge deal anymore. It kicks in WAY too fast (like, at stop signs). Jeep needs to put some kind of 4 second delay on it or something. It’s awful. Not sure why it can’t be a permanent turn off...it’s dumb that it ya to be shut off every time I start the car, but I’ve got used to it.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
5.7 4x4 trailhawk 41,000 miles
First and last jeep, 05/26/2018
updated 06/03/2022
2018 Jeep Grand Cherokee Trailhawk 4dr SUV 4WD (3.6L 6cyl 8A)
21 of 27 people found this review helpful
I bought this brand new and with 3800 miles it’s in the shop. Back up camera won’t work and can not turn off the radio. I think it’s a bad mother board. My new delight is when it starts up and I shift in to reverse or drive the trans clunks in to the gear. This trans will not go 100,000 miles before it’s dead. I have ALL the options except the dvd/cd player. It’s a stiff ride and not made for long hauls. The sales rep said it’s 87 octane, but the owners manual says for the 5.7 it needs 89 octane. If you tow, like I do, not a good choice. The trans will shutter and the Jeep will grind and stop. High cost to owner and its junk. So, now that I have 41,000 on this thing I have more of a solid take on this thing. First off, this is not your old Jeep. The old Jeeps were made much differently. It’s way over priced like all cars, but the value still is not there. It’s in the dealership often for sound banging sound or the console is acting up and needs rebooting. If you haul anything the brake system will make it a task if you try to back up. I would never buy this brand again. It’s very expensive to maintain.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
A Driveway To Far failed
Dr D Badgett, 01/28/2018
2018 Jeep Grand Cherokee Overland 4dr SUV 4WD (3.6L 6cyl 8A)
37 of 49 people found this review helpful
I took possession of the BRAND new 2018 Jeep Grand Cherokee 4x4 Overland on 23 October 2017. Being the original owner of a 1980 CJ5 , I was attracted to the beautiful leather appointments of the OVERLAND, and its awesome Air ride system. The first problem I had was when she needed gasoline for the very first time, I couldn't get the fuel door open. I was at the gas pump struggling, when I remembered I had piece of metal coat hanger. I used this to unlatch the fuel door,and fill her up. Undaunted as a CJ OWNER , I decided to not close the door fully again, and have them repair it when It was time for her first oil change. On January 8th just after a beautiful snow fall, I was dressed and leaving for work, I headed out of the driveway, ALL OF A SUDDEN...... I heard a blood curdling ~~ CLANK, CLANKETY CLANK, BANG BANG sound, and ALL the LIGHTS turned AMBER on the DISPLAY.... The service 4wheel light came on, just after a message flashed" FOUR WHEEL DRIVE UNAVAILABLE" then the Traction control warning light glowed red. It was then that I discovered I was stuck in the driveway ..."JEEP DOWN" "MAN DOWN" I phoned the 1800 number and they dispatched a wrecker. The wrecker driver called and asked me if I had 40 feet of room, because other callers had gotten themselves into a pickle(due to the snow). The wrecker driver and I had a colorful word exchange, before he handed me off to another company. 90 minutes later I was riding in a flat bed on our Merry way to the Dealership in which I had purchased her. I picked up a loaner and was on my way- Week #one ....I was notified that it was the ,"main drive module" that had failed. Week# two ...I was notified that it was the" transfer case module " that had failed week # 2.5 I was notified that it was the MAIN SHAFT that had failed... and in week ## 3 , 24 January '18.. she was ready to be picked up... When I got her home, I discovered there was GREASE on my weather tek floor mats, Grease on the carpet, grease on the door panel and the center arm rest...I notified service via text, and since there was no response , I made some pics, and began cleaning. The dealership did give me two loaners, one of which was an enterprise Grand Cherokee...BRAVO !! They did stay in contact with me....I have NOT since DRIVEN HER.....but plan to....and I will keep the Blog updated....Oh they fixed the GAS DOOR( I think)....
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value