Used 2018 Jeep Grand Cherokee SUV Consumer Reviews
Used Grand Cherokee for sale
Nothing positive about this vehicle
Brian, 02/13/2019
updated 02/16/2021
2018 Jeep Grand Cherokee Altitude 4dr SUV 4WD (3.6L 6cyl 8A)
31 of 36 people found this review helpful
This vehicle had a faulty steering module from the factory and the dealership from which I bought it refused to address it. I had to take it to another dealer to have it replaced. Then, immediately following that issue, the info-tainment center went berserk on me: The radio stations began randomly changing, the language settings began randomly changing, the climate controls began shifting between settings, the seat heater and steering wheel heater began coming on and going off at random. Then, once this issue was addressed, the bluetooth connectivity began working randomly, and the Apple Carplay began working randomly. I can make phone calls through the system, and sometimes the recipient can hear me, and sometimes they cannot. I have less than 5000 miles on this vehicle and so far it is the worst vehicle I've ever purchased, and I have received the worst service of any dealer with which I've ever worked. Update 02/2021 (since Edmunds asked): I’ve had the vehicle for just over two years, and the negatives to owning a Jeep have all to do with the service departments, and dealerships. This will be the last Jeep brand product that I purchase.
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Transmission failure at 8,300 miles
CMS, 04/22/2018
2018 Jeep Grand Cherokee High Altitude 4dr SUV 4WD (3.6L 6cyl 8A)
35 of 41 people found this review helpful
At 5,000 miles transmission started jerking. Brought it in and they said it needed a software update. At 8,300 miles transmission failed. Very disappointed in quality.
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2018 Jeep Grand Cherokee for sale near you
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Three Grand Cherokee's a Charm?
Larry, 05/10/2019
2018 Jeep Grand Cherokee Summit 4dr SUV 4WD (3.6L 6cyl 8A)
7 of 7 people found this review helpful
Currently driving a 2018 Summit after two Overland's. and very happy with the cars. Having owned 3 BMW 5's and a 330i Turbo Hard Top convertible I was impressed with the steering and handling of the Jeep, as well as the braking, which I found to be comparable to the Beemers. The operation of the Uconnect system does not require a Phd that was required in the BMW and my wife's Lexus. Everyone who has been in the Summit find's it hard to believe they are in a Jeep,(the car is black with a dark sienna interior). Finally my friend who owns an auto body shop and has an exclusive repair contract with Rolls Royce and Bently said I saved $25,000 plus with the Jeep vs BMW or Mercedes.
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It just keeps getting better.
GRRRR32, 06/25/2018
updated 07/02/2024
2018 Jeep Grand Cherokee Summit 4dr SUV 4WD (3.6L 6cyl 8A)
20 of 23 people found this review helpful
First of all I have 5.7 Liter V8 which isn’t shown in you model selector. Next the improvements from my 2014 are many and substantial. Absolutely love this Jeep, quiet, extremely well appointed and despite your editors comments I find the seats excellent and comfortable even after a ten hour drive. Uconnect is awesome but hate the need to use a USB connection to use CarPlay. Update: Four years in and still loving it. Towed our 24ft travel trailer all over the country. Five years in and the JGC keeps impressing me. Nothing but oil changes and just one unscheduled trip to dealer to replace the battery. Still going strong after 5 years with no unscheduled maintenance. Remarkable as a lot of miles towing a 4600# trailer.
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Versatility
Fred, 06/07/2018
2018 Jeep Grand Cherokee Summit 4dr SUV 4WD (3.6L 6cyl 8A)
17 of 20 people found this review helpful
Have a summit with 5.7L engine. Love it. Have power to drag Trees in mud. And comfort and fuel range to go to Florida several times a year. 22 mpg highway and over 500 miles before I need to stop and refuel. Love the air ride suspension and sound system. And ability to raise suspension to drive over rocks and brush.
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