Used 2014 Jeep Grand Cherokee SUV Consumer Reviews
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Purchased 2014 GC Summit Demo
curtis75, 06/20/2015
updated 06/24/2016
2014 Jeep Grand Cherokee Summit 4dr SUV 4WD (3.6L 6cyl 8A)
7 of 8 people found this review helpful
I picked up a 2014 GC Summit (Demo) with the 5.7L V8 in Jan 2015. So far its been an excellent SUV, plenty of power, very comfortable, touch screen very easy to use and connect my devices. Interior fit an finish is excellent really like the leather seating and suede headliner, Black interior, Harmon Kardon sound, LOTS of bump. The drive, as it is a heavy Vehicle and me coming from a sports sedan, is very comfortable, Sport mode well thats a hole different beast need I say more. Jeeps done a really good job with the GC. So I've had my GC for a year an and half now. Purchasing this Jeep I new there would be recalls now a days it's almost Unavoidable. I ve had to take it in for a total of 4 1. Wiring harness clip 2. Software update or flash update for my remote start and key fob. 3. New rotors and pads covered under WARRANTY, had to pay labour. 4. There was also another software update. Everything is running very well with my 2014 GC, I've heard there's another recall for the shifter which I haven't received any thing as of yet. At the same time I'm not sure if 2014's are apart of that recall, I've just heard it the 2015-16 models, but I will be going g into my local dealership to inquire. Hope this was helpful.
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Great car but terrible reliability
jintseng, 08/13/2014
2014 Jeep Grand Cherokee Overland 4dr SUV 4WD (3.6L 6cyl 8A)
7 of 8 people found this review helpful
We experienced electrical problems 3 weeks after buying it. We opted for the 5.7 V8 Overland with QuadraDrive II. Check the Jeep forums to know problems associated with each model. Our Jeep Grand Cherokee had a check engine light turn on and off randomly. The shut off while the car was in drive, the air suspension raised and lowered, the windshield wipers would come on and off, the headlights would shut off in the middle of the night, and the doors would unlock themselves while the car was parked randomly. My wife was stuck at the mall for 3 hrs when the car would not turn on. The dealership tried to fix the car for 6 months to no available and we were without a loaner for initially.
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TIPM recalled part
ADRIANA PAEZ, 02/27/2015
2014 Jeep Grand Cherokee Limited 4dr SUV 4WD (3.6L 6cyl 8A)
7 of 8 people found this review helpful
Purchases a 2014 Jeep Grand Cherokee after looking at SUV ratings which rate it as one of the best SUVs to buy. Less than a year into it my car won't start. It idles but it will not start. I was told it is a fuel pump problem which is housed in the TIPM part. I have taken the car back 4 times with the same issue. The TIPM part has been replaced twice. This is not what you expect from a new car. I am a woman who is afraid of the reliability of my brand new car. It appears I am not the only one with this issue. I wish I would have known before. I had always purchased Acura's before with no problems. I regret this buy. I will be reaching out to Chrysler and apply the lemon law. Wish me luck.
Honest Grand Cherokee Review
forestlake, 02/17/2015
2014 Jeep Grand Cherokee Limited 4dr SUV 4WD (3.6L 6cyl 8A)
7 of 8 people found this review helpful
Ours: 2014 Limited 4x4, Diesel, Trail Rated, Adv Tech pkg (loaded). Many electrical problems & after 5-mo in service is being bought back under MI lemon law. But we're lucky: came to find that "using" this car was very frustrating. The touchscreen is dangerous to use when driving vs physical buttons/knobs. Just turning on heated seats takes 3-4 steps. Climate controls? More steps. Eyes are constantly searching for controls & impossible to see what's "on" just at a glance. Also, front field of view is somewhat limited. Paddle shifters always in the way. There's no feel in the shifter (try doing a 3-point turn in the city). Always accidentally hit buttons on wheel when turning in reverse, too.
Run away
captkirk2, 01/24/2014
2014 Jeep Grand Cherokee Summit 4dr SUV 4WD (3.6L 6cyl 8A)
12 of 15 people found this review helpful
I bought a 2014 GC Summit diesel for Christmas less than a month old and been into the dealer 3 times. This last time tranny is stuck in 3rd gear, all I can say is do not buy this vehicle! You have been warned! If you are even considering a Heep run away, run far away....
LOVE MY NEW JEEP SUMMIT
Lululovesherjeep, 10/26/2015
2014 Jeep Grand Cherokee Summit 4dr SUV (3.6L 6cyl 8A)
9 of 11 people found this review helpful
First, let me say that I would never have paid sticker for these vehicles even though the vehicle is awesome so far. I bought a 2014 with 11,300 miles so it feels like brand new and I saved about $15K over sticker. I love this jeep but have only owned it a month now. I am averaging 24.9 to 25.9 with mixed driving about 50/50 city/hwy. It has so many features that I did not have on my 2002 Jeep grand Cherokee Limited model. It drives great, very quiet and minimal road noise. Stereo is awesome and I feel like I have more space in the cargo than my older jeep. It is a V6 2wd vs. my 4.7L v8 2wd that averaged 18.5 mpg. I think it has just as good pickup and power as the other and love the added gas mileage. I feel like this car practically drives itself! It's loaded with all kinds of safety features and tech settings that make it a joy to drive. I love the interior with the exception of the suede on the front sides of inside windshield, just not my taste and believe it may fade overtime. I keep it garaged but sure over time outdoors the sun would fade such a dark brown fabric. The seats are nice leather although they could be a bit more comfy, they are a little firmer than my other jeep. I have experienced some fogging of the headlights when humid or wet outside, this I am told jeep will fix under warranty. The only additional improvements I could offer thus far is that Jeep should put a little more luxury leather seats in the front of the Summit model. Like the quality Infinity puts in their SUVs. For the sticker price of the Summit model, they should be a bit more plush and with awesome cushioning. They are fine, the ride is nice, but they are just a bit flatter with a firm feel. I recommend doing away with the suede next to the windshield as this will probably look pretty bad once the sun fades the fabric. I can imagine them looking pink once the sun gets too them. Last Jeep should consider doing a little lighter wood trim on the dash to break up all the dark brown. At least they could give the option for different wood trim colors. The lighter medium brown and lighter brown wood grains would give it a bit more sophisticated look. Some may like the all one color look, but it does need a little something to break up the very dark interior. Last, the lower console has a bit of a plastic look that I believe may show scratches easy over time or color wear off the plastic. Maybe consider something a little more durable like stainless steel material or a hard rubberized plastic such as what is used for the interior door material. I must say that anyone considering a mid size or larger SUV without the need for a third row seat, should check out the Jeep line. They have really come a long way since my 2002 model. I loved my 2002 and drove it from early 2004 till Oct 2015, so I guess you can say I loved my jeep. I tried to find something other than another jeep only because I had driven mine for so long, but when I kept comparing all SUVs the jeep kept coming out on top in terms of size, comfort, fuel efficiency, power, cargo space, regular unleaded gas, and overall maintenance and cost of ownership. I find that I have everything I could imagine and then some in this vehicle. When I compared several vehicles like Acura MDX, Lincoln MKC, Audi Q5, Toyota Highlander, etc., I found that the Jeep seemed to offer much more in value, comfort, and cost efficiency. While I loved the Audi Q5, it was a bit smaller, higher maintenance costs, and premium unleaded gas. I loved the feel of the Q5 and it's driving experience but figured I would be paying dearly in my cost to own and read too many horrors in costly reliability issues. I don't want to go to the dealer for every maintenance issue and closest dealer is a 40 minute drive. Not all parts but many parts and services are as much if not more than 3 times the maintenance on the Jeep. The Lincoln MKC felt cheap in comparison and had much less room. The cargo area is much shorter than other SUVs and didn't even think I could fit a tall pet carrier in it due to it's height. Many door seals, interior trim, and even many door panels seemed not to be aligned very well. The interior felt a bit cheap and the very light interior models I drove already showed scuffs and dirt from test drives. I felt they were over valued. The Acura MDX was nice and drove nice, but didn't need the third row and the premium fuel. The Toyota Highlander, while roomy was more vehicle than I needed and the drive was not anything spectacular. These are just a few I actually compared probably 15 models and came back to the jeep, but a lot had to do with the price I was able to get it for. Overall I am very pleased with my Summit model and look forward to another 10 plus years of enjoyable Jeep driving. Recommend SUV buyers look at the jeep line.
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Only reliable during the test drive...
Colorado Bird, 08/01/2015
2014 Jeep Grand Cherokee Overland 4dr SUV (3.6L 6cyl 8A)
9 of 11 people found this review helpful
My 2014 Jeep Grand Cherokee Overland is my third - and last - Jeep. While none of my Jeeps have been models of reliability, my 2014 Overland is by far the least reliable. Problems with the electronics started literally the day after I got it off the lot. Issues escalated to highway stalling, not starting, blank screens, etc. would leave it with the dealer for multiple days only to have the software updated and nothing repaired. As I write this it is in the shop for its fifth time, at least this time they did some real work. Replaced the water pump, crank shaft positioning sensor, blind spot sensor, etc. the car only has 25k miles! For a 50k vehicle the issues and dealer service are way below expectations. It's a great car to look at inside and out, but at only 25k miles I plan to take a huge loss and trade it in for a subaru outback today. Bye Jeep.
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RUN
titu27, 04/09/2015
2014 Jeep Grand Cherokee Laredo 4dr SUV (3.6L 6cyl 8A)
4 of 4 people found this review helpful
I was excited to purchase this vehicle after doing much research on it. This is my first American car, but I think after this purchase, I will never buy American again. It's recall after recall and the parts are rarely available. Several times I've tried to get into my car and the remote didn't work, didn't recognize the key nor did it start. I love the ride of the truck and the look, but it's not worth it in the long run. I need a safer vehicle and I'm disappointed that this did not make the mark.
Dissapointed!!
Mari, 10/10/2015
2014 Jeep Grand Cherokee Limited 4dr SUV 4WD (3.6L 6cyl 8A)
4 of 4 people found this review helpful
I love the comfort and look of my Jeep Grand Cherokee in eco diesel, but I have been non stop at the dealer since the first day I stepped out of the dealer. I have owned this vehicle not even a year and it has been in service for 4 times for check engine light. I have wasted countless hours waiting for my car and the service telling me they are not up to date on how to take care of the problem. I call Chrysler customer care and they told me there is nothing they can do but keep fixing it. I was told to leave with the car even though it was telling me it needed to be serviced and so engine didn't start a day later, I had it towed to the dealer and they supposedly fixed the problem. I feel stuck not knowing if this car is safe or who to turn too? The dealers are no help.Think twice on this pricey problem.
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Blown away
romanr1, 06/22/2013
2014 Jeep Grand Cherokee Limited 4dr SUV (3.6L 6cyl 8A)
4 of 4 people found this review helpful
Two of our 4 kids are in college now and it was time to sell our T&C for a smaller car. Did an intense analysis looking for a new SUV: cheched 4Runner, Explorer, Mazda 7 and 9, Chevies. Nothing came close to the new 2014 GC in value and price. Mine Limited with roof, nav, hitch, everything heated was 34.5K before taxes - no other car had that amount of feature for comparable money. The quality of interior, driving experience, fuel economy (17.8 in city, 24 on the road - 8speed transmission!), quietness, the number of gadgets, electronics - totally satisfied! So far got 2000 miles.
Major low gear shift problem due to new engine
shannum, 01/10/2014
2014 Jeep Grand Cherokee Laredo 4dr SUV 4WD (3.6L 6cyl 8A)
4 of 4 people found this review helpful
I absolutely despise driving this vehicle due to the lower shift gear hesitation when accelerating from a stopped position. We've tried a few computer updates but it didn't help. It's a shame b/c the rest of the vehicle is great - very comfortable, smooth ride, great styling, etc. When I tow the issue is less noticeable b/c its forced to move thru the gears more quickly but then I only get 11.5 mpg. Whenever people tell me they are thinking about purchasing one, I hand them my keys for a test drive. I always get them back with a "No way." I'm skeptical of any review that can overlook this major issue.
Great combination
Kevin F, 02/28/2017
updated 09/08/2020
2014 Jeep Grand Cherokee Limited 4dr SUV 4WD (3.6L 6cyl 8A)
4 of 4 people found this review helpful
45,000 miles and still drives like new. What a great vehicle. It offers a commanding position of the road, and has the right combination of comfort and sport (when needed). Brisk acceleration from the 3.6L V6, yet I average a respectable 23 MPG. The only issue I had so far was an oil pressure sensor malfunctioned, but was promptly replaced on warranty by the dealer. Still have the original tires and brakes. Overall, still very pleased with my GC. 59,000 Update - Still running like new. Replaced tires, belts, filters (usual maintenance items), but still have the original brakes. No kidding and they still have at least 3/8" of pad on front, more on rear. Still love this jeep. Looking at getting a new 2019. Only problem is they really have not changed the design. Maybe I'll wait for the 2020's. 80,000 mile review: 2014 was a really great year for this Jeep. Everything is still as tight and functions like new. No squeaking plastic, suspension tight, engine is bullet proof. Good maintenance and care for this vehicle has paid off. Finally changed the brakes at 80,000, not because they needed it, but because I just couldn't believe they didn't need a change. After taking everything off, I could have easily gone 100,000 miles or more. I did break down and buy another Jeep, but kept the 2014. Bought a 2019 Outlander with the 5.7 Hemi. Hemi offered more power for towing (which I do) but suffers on gas mileage. A little disappointed with the 2019. Seems Fiat has pressured Jeep to take options away that used to be standard equipment. This push me in the direction to upgrade to the Outlander. I note some quality issues with the 2019. Assembly and materials not as good as the 2014. Still good overall, but a little disappointing considering FCA has gotten their money worth on this model. So here is my recommendation. If you can find a 2014 with the V6 in nice condition, low miles, grab it and run.
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The Unfixable Water Leak
Kelsie DeWalt, 03/10/2015
2014 Jeep Grand Cherokee Laredo 4dr SUV (3.6L 6cyl 8A)
4 of 4 people found this review helpful
This is the fourth time that I've had water leak in to my 2014 Jeep Grand Cherokee. When I discovered the issue, I contacted the dealership. They had my car for 3 weeks and told me that after extensive testing they could not recreate the leak and to come and pick up my vehicle. Two days later I was the dealer again. Weeks passed with my Jeep in the dealership service bays until they fixed it. A month later I was back with more water leaking into my trunk, pooling where the spare is located, and flowing in to the rear floor boards. It took them another 2 weeks to fix it. I had my car for two months with no issue. Currently, my car is sitting at another dealership with a water leak.
A Huge Disappointment
Rachael Hollander, 02/25/2015
2014 Jeep Grand Cherokee Laredo 4dr SUV (3.6L 6cyl 8A)
4 of 4 people found this review helpful
After a car accident in which my car was totaled I was thrilled to lease a brand new Grand Cherokee. It was the first time I felt safe in a car after test driving many other SUV's. A year and a half into my lease, all I have had are nightmares. I have had so many electrical issues with this car I am actually afraid when driving. The entire dashboard has gone completely blank while I've driven it on 2 separate occasions. I had to bring the car back another time because the car beeped telling me my seatbelt wasn't secure. Multiple times I've had to reprogram stations & set up the phone again because the system randomly shuts down. I also have the washer fluid light beeping empty when full
So far so good!
spd1136, 04/07/2013
2014 Jeep Grand Cherokee Laredo 4dr SUV 4WD (3.6L 6cyl 8A)
4 of 4 people found this review helpful
I've only had my GC for a few days but I'm very impressed so far. The ride is outstanding and quiet, the gas mileage averages over 20mpg in mixed driving and the engine has plenty of power. The ONLY option over the base model I opted for was 4WD; everything else comes standard! It has leather wrapped doors and steering wheel, touch screen everything and Bluetooth, satellite radio, automatic headlights, paddle shifters and steering wheel controls, auto climate control and much more. I'm really not missing anything!
This diesel is not enjoyable
Edward Kauffman, 09/08/2015
2014 Jeep Grand Cherokee Limited 4dr SUV 4WD (3.6L 6cyl 8A)
4 of 4 people found this review helpful
I love the sound of a diesel engine, and I appreciate the great fuel economy for a vehicle of its size. This VMI V-6 motor is totally adequate in power output. Highway cruising and passing are effortless. There are some glaring negatives, however, that limit my enjoyment of this motor. Foremost is the profound turbo lag that, on leaving a stop, causes very little response from the motor for about one second, then suddenly a rush of acceleration. It so substantial that it makes one look like a beginning driver abusing a clutch. One can avoid this behavior by loafing away from a stop to a speed of about 10 MPH before accelerating more vigorously; this requires changing driving habits specifically for this vehicle. This turbo lag is also seen at higher speeds when the motor is loafing and at low RPM, when suddenly asked for more power. The motor requires very expensive ($8-10 per quart) low ash diesel qualified oil, and expensive oil filters. After my first oil change at the Jeep dealer the check engine light came on because the ash filter in the exhaust system had become totally loaded. By contrast, the ZF eight speed automatic is wonderful; one is minimally aware of it working. The vehicle is a real highway cruiser. It is very quiet and pleasant for roadwork. I have had limited exposure to off-pavement travel. What experience I have makes me question the value of its "Trail Rated" status. The front bumper airdam is so low that it easily scrapes on small boulders here on our Arizona dirt trails. The ground clearance (without the extra cost air suspension) is about the same as my wife's Subaru Forester XT. My online reading leads me to believe that one can not easily remove this low airdam for off-road use and then drive at highway speeds with it off. So in reality this Jeep is a crossover vehicle with super-nice all wheel drive capability, but inadequate ground clearance to challenge moderately rough trail use. I suspect that Jeep gave this vehicle its "Trail Rated" status after testing with the airdam removed.
Most awarded vehicle???
will1112, 08/25/2015
updated 02/22/2016
2014 Jeep Grand Cherokee Limited 4dr SUV 4WD (3.6L 6cyl 8A)
4 of 4 people found this review helpful
This is touted as the most awarded vehicle but I doubt anyone who awarded these is an actual owner of the eco diesel. First off I loved this vehicle(for 10000 miles). Everything about it was great. The gas mileage is great but after 10k miles it began!! Fiat Chrysler should never have released this vehicle with all the recalls and emissions problems specifically in the eco-diesel. Read up on this in Jeep blogs. I have been in the dealership(double digits) more with this one vehicle then my last 6 vehicles combined. It's been a year now and this vehicle's check engine(MIL) light has not been off more than a week in the last 8 months. Dealership nor Chrysler techs seem to be able to fix these issues. Unbelievable what close to $50k buys you nowadays. Obviously not everyone runs into these issues and it may not happen to you..that's what I originally thought and it happened to me. Just beware. I'll never buy another Chrysler product again due to them not backing their product nor caring about their consumers. Update - Arbitration forced Chrysler to buy back my vehicle after spending over 60days in the shop. Throughout the process Chrysler stood by their claim that the vehicle performed normally and as warranted. I am sure they will resell it. Good luck next owner.
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Wasted dough!
Tony, 01/08/2016
updated 01/16/2018
2014 Jeep Grand Cherokee Limited 4dr SUV 4WD (3.6L 6cyl 8A)
16 of 21 people found this review helpful
I purchased my 2014 Grand Cherokee AWD with the 3.0 Eco Diesel option. Everything about the car was awesome especially since I also had the trail rated package and air suspension option. The problem with this car was the electronics. Constant issues with the entire control dash lighting up with error messages, poor attention to detail in wiring harness (under fenders exposed wiring for headlights!) just a nightmare with multiple electronic computer flash upgrades. Then, while driving, at 65 mph and up, the steering would vibrate from left to right and the dealer was never able to fix it! The dealer service and customer support was equivalent to a third world nation; insufficient mechanics, no service availability on day of arrival, and no completed service repair on the front suspension shaking above 65 mph. The engine is fantastic. This diesel is incredible and economy was around 27-28 m.p.g. Not bad at all. Almost to the year, I was so fed up with all issues, I drove it to the Honda dealer and traded for a 2015 Honda CRV, AWD. No issues at all! What kills me most is the drop in value. I lost an easy $25,000 on this vehicle that the manufacturer claim is the most luxurious vehicle, and the Jeep name brand which is supposed to represent quality and durability, was a total disappointment. I should have listened to my friends that owned these cars pre iously. I should have used the Lemon Law! Get an Audi, VW, or Porsche Cayman with the same engine.
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Not your fathers Jeep
sussexman, 03/26/2013
2014 Jeep Grand Cherokee Overland 4dr SUV 4WD (3.6L 6cyl 8A)
99 of 140 people found this review helpful
Traded in my Lincoln MKZ as I am a SUV man at heart. I like technology in my car and the Jeep has it. Not sure if this is the Mercedes influence but it has more technology then my Lincoln did. Ride is amazingly quiet for an SUV almost as quiet as the Lincoln. Motor has plenty of power for everyday driving and 8 gear transmission shifts smoothly even when you get on it. Seats are firm but comfortable with excellent lumbar support. The speech access system has its quirks I will elaborate in the suggested improvements section. The Jeep is 2 weeks old and I have 1300 miles on it currently getting 19 MPG overall.
So far it is an excellent vehicle
bananahan, 12/28/2014
2014 Jeep Grand Cherokee Summit 4dr SUV 4WD (3.6L 6cyl 8A)
6 of 7 people found this review helpful
I have seen reviews with problems on the transmission. The buttery smooth 8 speed (intuitive) transmission in my GC is the finest transmission I have ever driven. (second place would be my Lexus RX) It seems to figure out my driving pattern and go there for me. If I drive sport for a while it holds the gears longer when I go back then quickly returns. I live in VT and the off road is incredible even with the all season tires. You need to know how to drive and where to put the settings. The only thing I have had go wrong is the gas filler door stuck and the dealer fixed it. He said if it did it again they would replace the assembly. The navigation and radio is top shelf. Drives & tracks true.
A lot more car for the money!!! Nissan is dead to me.
hurricaneoleg, 02/17/2014
2014 Jeep Grand Cherokee Limited 4dr SUV 4WD (3.6L 6cyl 8A)
6 of 7 people found this review helpful
This car replaced my 2012 Nissan Murano SL AWD. Before I test drove the Grand Cherokee I swore by Nissan... Imagine my surprise when I found out that for the same $ I can be driving a v8, have real leather, navi, xm and a bunch of other things, like ground clearance, a lot more safety features, way better built body and (most importantly),an extremely reliable 4x4 system that NEVER overheats leaving me stranded! I love this truck that feels like a truck, despite being almost the same size as Murano! I test drove so many suv's and crossovers before getting this one with 20" wheels... No words, for the money (and otherwise) this is the best car you can get, bar none. Nothing else can compare.
2014 JGC Overland Diesel 4X4 Advance Tech PKG
Juan Danzilo, 03/29/2015
2014 Jeep Grand Cherokee Overland 4dr SUV 4WD (3.6L 6cyl 8A)
8 of 10 people found this review helpful
This is an update to the review I originally wrote on this car a while back. I have had the car for about 6000 miles and this is what my experience has been. Love the diesel. Given gas prices declining would go for a V8 today though. This is my 3rd JGC and is an amazing car - if it was reliable. Chrysler needs to realize they are not selling Jeep grand cherokees at $50K they are selling $50K cars period. With that should come better reliability, service, and build quality. My JGC has gone to the dealer twice for check engine light and will need to go in again next week. The passenger door rattles and the leather split after about 100 miles... $50K is good value but it still has to work!
Don't but a Grand Cherokee
dnbj, 04/11/2015
2014 Jeep Grand Cherokee Overland 4dr SUV 4WD (3.6L 6cyl 8A)
8 of 10 people found this review helpful
The Eco Diesel has seen a number of problems. My Grand Cherokee has been at the dealers for 6 weeks. FCA Tech Line could not figure it out, until I called their customer service line.
I made a huge mistake.
bprescue, 12/19/2014
2014 Jeep Grand Cherokee Overland 4dr SUV (3.6L 6cyl 8A)
10 of 13 people found this review helpful
I'v owned many Toyotas and Hondas. Where dependability/ capability i grew bored of styling. I liked the styling of the Overland 4x4 V8 and gave it a shot. 3 months & realize I made a HUGE mistake. Off road is poor with suspension clunking while decompressing over modest bumps or rocks. Panels inside and outside are popping off. Check engine light on and off with dealer saying speaker issue; LOL. Fuel smell. Remote start will not turn on AC or heat until you enter vehicle. Climate control issues Set at 75+ will always blow heat even if temp is 100, set @ 74- will blow AC cold even it temp is 20 degrees. Liftgate problems, radio/SD issues. Bad to no Service.
Grand Cherokees have really changed- for the WORSE
jmp325, 10/10/2016
2014 Jeep Grand Cherokee Limited 4dr SUV (3.6L 6cyl 8A)
12 of 16 people found this review helpful
I have owned 5 Grand Cherokees over the past 15 years. This has been my worst experience by far, and everyone I know that owns one says the same. I have never purchased an extended warranty on a vehicle, but thank goodness I did on this one or I may have spent as much in repairs as I did on the vehicle itself! Chrysler HAS to get their issues together. I cant imagine how many loyal Jeep fans have felt the same as me, and left for other brands. First of all, I had this vehicle for just 2 years. In 2 years, it was in the repair facility for 3 recalls, (including the famous gear shifter one) and also 2 more major issues. One of the issues kept my vehicle in the shop for 3 weeks, because the repair wasnt able to be performed without cutting into the body of the vehicle, (yes you heard that right- unbelievable!) and the last one put me in a dangerous situation when all of my electronics failed at once and my Jeep shut down in the middle of traffic. I immediately traded it in as soon as it was fixed. I have read countless other reviews regarding these issues. It is very sad because I LOVED my jeeps- they are sporty, well designed aesthetically, comfortable to drive, and very reasonable in price. However, the reliability and repairs were enough for me to leave the brand completely. I would not recommend this product for at least the next 5-6 years until they can figure out the issues and correct them.
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2014 Jeep Grand Cherokee Overland 4X4 EcoDiesel
jeepgcfan, 07/19/2014
2014 Jeep Grand Cherokee Overland 4dr SUV 4WD (3.6L 6cyl 8A)
17 of 24 people found this review helpful
This Review is for a 2014 Jeep Grand Cherokee Overland 4X4 EcoDiesel (EDMUNDS Please Add This Engine Choice)Additional features on this already highly capable SUV include the Advanced Technology Package. Despite being a Jeep family and a GC fan, I did a substantial amount of research before purchasing this $50K SUV given the amount of recalls on Chrysler products recently. I looked at BMW, Porsche, and Land Rover but could not find an SUV that even came close for the $50K price point anywhere close to new (or even slightly used). It is important to note this configuration with the Diesel engine literally has almost every feature and is more than enough SUV for most people.
2014 Grand Cherokee LTD - Giving it a Shot
nyawker, 03/19/2014
2014 Jeep Grand Cherokee Limited 4dr SUV 4WD (3.6L 6cyl 8A)
15 of 21 people found this review helpful
I read some of the complaints but a few friends have the truck for a while with no issues at all. Firstly, you can not beat the deals Jeep is giving on these trucks. The value for the money is unreal. I love the U Connect interface. It is by far easier to use than BMW I-Drive, Audi MMI, or Lexus. Have an Audi and had the others. The features are terrific, intuitive, and easy to use. Heated seats front, rear, and steering wheel. I got the 20" wheels and the ride is firm and comfortable. The steering is precise. The transmission is the same 8sp electronic that BMW uses. It has 3 drive modes. No electronic, HVAC, or transmission issues at all..
Could Not take it anymore!
hortmi, 03/21/2014
2014 Jeep Grand Cherokee Limited 4dr SUV (3.6L 6cyl 8A)
11 of 15 people found this review helpful
After driving my 14 Limited for a year and 20K miles and countless days in the dealer I just could not take it anymore. Ac issues,Uconnect and transmission issues finally made me trade it in. I had a early production 14 and was working a deal with the dealer to trade it in on a latter 14. I started thinking twice about going through this hell with another Jeep. I thought I'd gave the dealer another chance to get the bugs worked out because I really liked the Jeep and had done several upgrades. It was in the shop this time for three days and was returned to me worse than when I took it in. I'm sorry to say I traded it in on the way home for a Volvo. I sleep at night now!
Do not buy
scjc6003, 06/11/2015
2014 Jeep Grand Cherokee Limited 4dr SUV 4WD (3.6L 6cyl 8A)
9 of 12 people found this review helpful
I purchased a 2014 diesel Grand Cherokee for multiple reasons. It got great gas mileage, could tow more than some trucks (we have horses), it can do off-road (at farms) and still fit in a parking garage in DC. This vehicle WOULD have been the perfect vehicle however it has been in the shop at least once in 8 of the last 12 months I have owned it. It qualifies for VA lemon law on two accounts and Jeep still will not assist me. Its really too bad because the vehicle could have been a real home run - if it worked. Lost vacation time, spent hours at the garage, etc. and it still doesn't work. Going in next week to get the cruise control fixed.
I will miss my GC
Joshua, 09/24/2018
2014 Jeep Grand Cherokee Limited 4dr SUV (3.6L 6cyl 8A)
7 of 9 people found this review helpful
I bought a 2014 Grand Cherokee Limited with the Luxury II package in early 2017. It had 38,000 miles on it and was in excellent condition. I traded in a 2016 civic that I only had for 6 months. I wanted something more spacious. It was between the GC or a 4Runner and after comparing features and price, the 4Runner was out. I drive a lot, about 30,000 miles a year, I go on several road trips and I loved the fact that I could just lay the rear seats down and let me dog back there. I read about the horrible transmissions in these but mine never seemed to be an issue. In fact, I never put a dime into repairing anything on this car in the almost 2 years and 40,000 miles i owned it. But the warranty ran out, and I felt the transmission “messing up” a lot more often than I had ever noticed. So I went looking at brand new GC. That was out of the question. With a change in my career I decided I needed something better on gas for my traveling, so I traded my Jeep in for a 2018 Sonata Sport 2.0Turbo. I will miss every feature of this Jeep (especially the ventilated seats). If your thinking of buying one of these, find one with low miles, that someone has taken care of. These cars do not take abuse or neglect well.
The best of what we are made of?
racing_s2k, 06/28/2013
2014 Jeep Grand Cherokee Laredo 4dr SUV (3.6L 6cyl 8A)
5 of 6 people found this review helpful
To make a long story short, I picked up my 2014 JGC on June 13 with 12 miles. Made a right out the dealer lot and the radio (8.4a) would not stop flipping. Transmission would not shift out of first gear. Took it right back to the dealer. The steering column sensor was bad, which controls the radio and transmission. This part had to be approved and shipped by Chrysler. It took over a week for the dealer to receive the part, and another couple days to install the item and test the vehicle. I understand that mistakes happen and you can not expect perfection. However, a DOA vehicle, Chrysler's taking so long to repair a vehicle, and other little defects cause me to questions the build quality.
Really like this car!
harvemax, 12/29/2013
2014 Jeep Grand Cherokee Limited 4dr SUV 4WD (3.6L 6cyl 8A)
5 of 6 people found this review helpful
After test driving other names in the mid-size,this one fit me the best.I love the way it feels on the road.We have all weather conditions here.I've taken it up and down heavy gravel,sand and snow terrain.I took her up to northern bc for x-mas this year and had miles of glare ice ,hard pack snow,really rough highways,no problem maintaing 50-60 mph.The family and I were completely comfortable.I feel safe and confident driving it.Haven't had any issues except the fuel door doesnt like to open in -25 temp.I did recieve a recall notice to repair a ground wire.Have 6k on it now and will wait until she goes in for her first service at 8k to address the recall.
doomed from day one
lvmcgee, 07/18/2013
2014 Jeep Grand Cherokee Overland 4dr SUV 4WD (3.6L 6cyl 8A)
5 of 6 people found this review helpful
I picked up my new jeep on july 12 and on the way home the screen for the u connect went out and it was 90 degrees so no ac , no radio, nothing. I should have known better than to think that a Chrysler product was going to be a good move from my Chevrolet which never gave me a minutes trouble. this means that in the winter if this goes out you have no heat either and no manual way to defrost . very disappointed at my decision . and the carpet is the cheapest thing I have ever seen, and you cant clean it. it is at the dealer for the second time in three days now for the same thing. Big mistake,they didn't test these things at all . 47 thousand dollars worth of trouble
Major transmission defect
pugluv, 05/09/2015
2014 Jeep Grand Cherokee Overland 4dr SUV (3.6L 6cyl 8A)
5 of 6 people found this review helpful
About 6 months into ownership the transmission completely failed. After several weeks of trying to get information about what the problem was, not to mention a big hassle about getting a loaner, we were suddenly called and told the car was ready. I'm sure I was in denial for a long time about what was going on with the car, but the transmission was still not right and I didn't feel safe. And in the meantime I was receiving recalls and being told the dealership didn't have the parts to fix, if I was even able to get someone on the phone. The service departments in both my local dealerships just suck! I'll never buy another Chrysler product again!
My 500-Day Experience With A 2014 Grand Cherokee Laredo 4x4
cleartext, 02/15/2015
2014 Jeep Grand Cherokee Laredo 4dr SUV 4WD (3.6L 6cyl 8A)
5 of 6 people found this review helpful
Bought a new '14 Jeep Grand Cherokee Laredo 4x4 in late '13 and traded it in Feb-'15 at 25k miles. Here's my (roughly) 500 day experience. The issues. 1-Transfer case seal fluid leak. 2-Heat/AC temp control either blazing hot or ice cold. 3-Check Engine Light four times before fixed. 4-Clunking of rear suspension. 5-Interior tailgate panel kept popping off. 6-Exterior tailgate handle crooked not flush Jeep said factory defect but wouldn't fix. 7-Radio / Climate control unit locked up periodically. 8-began hearing strange noise from gearbox. 9-constant recalls. 10-overly complicated climate controls. That said, there were many things I liked - see next section.
Poor Service and Reliability
billmn, 11/07/2014
2014 Jeep Grand Cherokee Laredo 4dr SUV 4WD (3.6L 6cyl 8A)
5 of 6 people found this review helpful
Purchased 2014 Grand Cherokee 16 months ago. Worse car ever in terms of performance (40 years of owning cars). Eight different times in shop for over a dozen problems (not counting 3 recall issues). No help from dealership GM on any front as he would not answer a call, e-mail or letter. Note that this was not a stalking but singluar contacts with no response. Went through "lemon law" arbitration which was a complete joke. Told that this level of service issues was "normal and reasonable". I guess spending 25+ hours in waiting rooms is a privlege and honor in the Jeep world. Would not recommend this auto manufacturer to anyone under any circumstance.
Stay Away!
atl7, 11/11/2013
2014 Jeep Grand Cherokee Summit 4dr SUV (3.6L 6cyl 8A)
5 of 6 people found this review helpful
We have owned our 2014 Jeep Grand Cherokee Overland for 5 months. Tomorrow will be the fifth time it is going in the shop. We have transmission problems that are dangerous, problems with the radio which controls the heat/ac/clock/navi, the speedometer blanked out at one time and the abs breaks maded the car almost come to a complete stop on a highway. The Jeep dealership continues to do "computer updates" to the car and it continues to have problems. Now we also have a squeak in the back. Beautiful car but terrible reliability! Not safe to drive!!!!!!! Do Not Buy.
JGC 3.0 deisel 6 months, 11,000 miles, no complaints
Mark Johnson, 02/24/2015
2014 Jeep Grand Cherokee Overland 4dr SUV 4WD (3.6L 6cyl 8A)
3 of 3 people found this review helpful
Ive had the JGC Overland 4x4 with 3.0 diesel for 8 months, and have no complaints. We go back and forth from the Bay Area to our house in Tahoe once a month and Im amazed how good the mileage is. I love the diesels torque. Great gas mileage and power. The tranny is as smooth as silk (Yes smooth.. No clunking) and the paddle shifters are very nice in the mountains. Weve used the snow mode a few times and it gives me a real sense of confidence. I did get a safety recall notice and brought in in last week, and had the work done. I was a little surprised when I went there that there were 8 flash updates required. But it has sophisticated computer system in it, so I should not be surprised.
Nice to look at but terrible computer system
zulk, 01/16/2014
2014 Jeep Grand Cherokee Limited 4dr SUV 4WD (3.6L 6cyl 8A)
3 of 3 people found this review helpful
I fell in love with the 2014 Grand cherokee limited. Loved the style and the features included seemed like it was well put together. Sadly that was short lived. Mechanically the car has been good but the electronic head unit is a complete nightmare constantly freezes reverse camera never works heating/cooling radio anything controlled through the head unit including navigation cant be changed when it freezes until you get out of the vehicle make sure the fob is far enough from the car for the computer to reset. 5 attempts so far to fix latest is a head unit replacement we will see
Base model represents and excellent value
credd, 07/27/2014
2014 Jeep Grand Cherokee Laredo 4dr SUV (3.6L 6cyl 8A)
3 of 3 people found this review helpful
Too many other reviewers have complained about poor throttle response and the 'default to eco-mode' transmission. Sport mode on the transmission is intuitive and impressive in its ability to hold a lower gear when torque is needed on demand. I regularly toggle between 'D' and 'S' modes with a simple reward tug on the transmission selector handle for the times when I want fuel savings or for the times when throttle response is of utmost importance. The base model Laredo is a two wheel drive model, and the only option I chose was 23E (8-way adjustable electric drivers seat). I am averaging 20.8 MPG over 5500 miles of mixed city/highway driving. Comfortable ride and fine handling.
2014 Grand Cherokee Multiple Issues
yeloiron, 12/07/2014
2014 Jeep Grand Cherokee Overland 4dr SUV 4WD (3.6L 6cyl 8A)
3 of 3 people found this review helpful
I purchased a 2014 Grand Cherokee Overland in October 2013. I've driven 39k miles on California highways since the purchase. The problems began before I got home and have continued to grow plague the vehicle. My first issue was the loud clunk in the rear end during acceleration from a dead stop and repeating during deceleration. The transmission fails to find the right gear either from a dead stop of while passing which is a major safety issue. Driver seat squeaks during movement. The sunroof rattles, the radio/Bluetooth works sometimes and water gets into the fuel filler cap during a car wash. The dealers answer is always a re-boot. I plan to trade it in over the holidays. Poor quality.
Absolutely LOVE this SUV!
Danii, 05/20/2020
2014 Jeep Grand Cherokee Overland 4dr SUV 4WD (3.6L 6cyl 8A)
3 of 3 people found this review helpful
I am shocked to read anything negative about this car. We bought it as our fifth Jeep Grand Cherokee Limited. We had bought used Grand Cherokee Limited's as back up cars to my husband's Corvette's and his Jaguar F-Type, and whatever sedan I was driving - Volvo, Lincoln, Mercedes, Lexus, and now a Jaguar XJ. The current Jeep was always given to our son when he went off to college, and we bought another one, until the youngest son went to college. When he left, we bought the 2014 Overland, and it is the best Jeep we have ever owned - we love it! We drive it more than our Jags, and love everything about it! We have had not major mechanical issues, and no problems at all with our local dealership. The only thing I wish this car had that our last Grand Cherokee Ltd had is passenger side memory seat - I was really shocked to find that it does not when it is actually a higher grade model. But everything else about it is so over the top that I learned to live with it. The blind side monitors, rear camera, park assist, heated/air conditioned/reclining front and rear seats, heated steering wheel, great navigation screen, I just LOVE this SUV! The color is beautiful, trim package inside and out is gorgeous, and six years later it still looks brand new - inside and out. After owning four before this one, we looked at so many other options before buying another Jeep - yet nothing even came close - no question about it. We just cannot imagine anyone being unhappy with this vehicle!
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Still Going Strong.
Nick Parrilli, 03/14/2019
2014 Jeep Grand Cherokee Laredo 4dr SUV 4WD (3.6L 6cyl 8A)
3 of 3 people found this review helpful
Good: I really like my Laredo 4x4 v6. Good gas mileage, Paddle shifters, tows my boat no problem. Nice simple styling inside and out. My Laredo doesn't have the adjustable dial (snow, sport etc.) Like the overland. But it does have regular and sport modes and it is very easy to switch the two. The regular mode is for economy and shifts and accelerates slower I don't tow in this mode. This is by design for good gas mileage. I think many reviewers don't understand this. Switch to sport mode and she pulls solidly and the transmission is more responsive. Cons: lots of computer reprogramming recalls. one break recall. All free fixes. Just had to take time to do it. No car rental from dealer. Resale vs. Wrangler, wrangler holds value longer. Overall a good car after recalls done. Still solid at 86000 miles.
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good at everything
Jdog69, 02/28/2019
2014 Jeep Grand Cherokee Overland 4dr SUV 4WD (3.6L 6cyl 8A)
3 of 3 people found this review helpful
2014 model. Test drove all engines. Ended up w/v6 for fuel costs. Does good at everything. Got the quadralift air suspension & towing package options. Surprised how well v6 did towing 7k-lb cement trailer at freeway speeds and full of passengers... very stable ride & didn't sag at all. 20" rims handle well on pavement and not bad at all w/AT grappler2 tires offroad. Nasty muddy rutted rocky road up to the cabin.. no prob...just click the button and jacks it up almost 4" for clearance. (got $100 skid plate for piece of mind) Quiet, comfortable ... etc. It's the everything vehicle I needed. I love the high depreciation after the first year. ... bought it 1yr old and saved $25k (50% off) still looks runs brand new. Had 2.5yrs now.. no issues. (favorite feature is adaptive cruise used daily).
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Don't buy a 2014 Grand Cherokee!!
Carrie K., 07/22/2017
2014 Jeep Grand Cherokee Laredo 4dr SUV 4WD (3.6L 6cyl 8A)
3 of 3 people found this review helpful
I LOVED this car for the first couple years but literally the month my warranty ran out, things started breaking. First a $350 fix for some fuse in the starter. I had to get it towed to the dealership to fix. Now today, it wouldn't accelerate properly and change gears properly (it'd be at 6th gear going 20 mph, then 4th and 5th gear when at a stop. It ended up being a $40 part for a oil pressure switch and $455 of labor!!!!!! The gas mileage sucks, and the maintenance costs are terrible. Just steer clear of these vehicles. I've had this car since Sept 2013 and it has 53k miles on it. I've kept up with all maintenance. The stock tires major sucked so replaced those at 30k miles.
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Beware! Poor quality + poor customer service!
rlarocca, 11/20/2014
2014 Jeep Grand Cherokee Overland 4dr SUV 4WD (3.6L 6cyl 8A)
6 of 8 people found this review helpful
I purchased my Grand Cherokee new in September of 2014. As of today, it has spent over 35 days at the dealer for numerous issues - transmission, radiator, gps, bluetooth, brake recall, electrical recall, rusting of tow hooks, water pump, interior door panels broken from the factory. Jeep has refused to negotiate under the New Jersey Lemon Law and has kept me waiting since August. I was also promised that customer care would call this week after my Jeep spent 10 days waiting for a radiator and water pump. Still no answer. Fiat/Chrysler/Jeep have the worst quality as per the latest Consumer's Report that came out last week - and the worst customer relations in the business!
Problems already
davidirn, 07/28/2013
2014 Jeep Grand Cherokee Limited 4dr SUV 4WD (3.6L 6cyl 8A)
6 of 8 people found this review helpful
I have about 3500 miles on my new Grand Cheorkee limited. My first problem started almost immediately, the touch screen on the dash went out. I had no air conditioning no radio no navigation system nothing at all. When I took it in to the service department it suddenly started to function and they said unless it fails when they can see it they can not fix it., one day I was able to get it into the dealer when it had failed and they did fix it but it took three weeks to get the part in. My next problem is the transmission it shifts very bad between 1st and 2nd and from 2nd back into 1st. The dealer calls it a Jeep characteristic. You feel a clunk when it shifts and you hear the clunk.
Be ready to acquaint yourself with the Lemon Law
carlton765, 08/31/2015
2014 Jeep Grand Cherokee Laredo 4dr SUV 4WD (3.6L 6cyl 8A)
12 of 18 people found this review helpful
Loved this car for it's fir 1k miles. Great MPG, great value, good looks. Then it all started. In the shop 11x for various issues, poor fit/finish, including 7x for the check engine light. The service manger was ultra-apologetic and said they hadn't been adequately trained and encouraged me to escalate within Chrysler. Living in California made this a no brainer to claim Lemon Law protection. Ahead of even doing that however Jeep bought the vehicle back, compensated me for the literally 30hrs of time I've spent either at the dealer, on the phone, or dealing otherwise with this disaster of an American car. Yes it was ultimately handled, but avoid at ALL costs.
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Safety Issues
stan90, 03/02/2014
updated 09/07/2016
2014 Jeep Grand Cherokee Limited 4dr SUV (3.6L 6cyl 8A)
22 of 35 people found this review helpful
I leased a 2014 Grand Cherokee Limited in November, 2013. It has a variety of problems some of which are serious safety issues that both the dealer and Chrysler choose to ignore. The transmission lags and lurches and makes periodic clanking noises. Worse than that, mine has twice run up engine rpms while I was breaking to stop - a serious safety issue. The electronic shifter offers no advantages. but rather is distracting (requiring a look down to verify what gear you are in). During an emergency situation I needed to stop and quickly shift into reverse to avoid a collision. Using this shifter created a delay that almost killed me. Later I learned that Consumer Reports noted the same thing and that this shifter problem could result in doing exactly the wrong thing in an emergency. Both the dealer and Chrysler failed to respond to or act on the problem when I reported it in 2013. The now identified problem of assuring that the vehicle is in park is a part of this same problem. Several other problems none of which are fixed. Thankfully, my lease is almost over.
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Summit Step Rail
thejudge410, 02/17/2014
updated 08/17/2016
2014 Jeep Grand Cherokee Summit 4dr SUV (3.6L 6cyl 8A)
7 of 10 people found this review helpful
I purchased the Summit after many months of study and test driving 2013 and 14 models. I needed a step rail for family member safety and ability to use the vehicle. At the time of delivery I was informed Chrysler did not have a step rail that would fit the Summit. I could not believe it so I took delivery thinking they were wrong. A 2nd Chrysler dealer said there must be a problem in the computer because it showed 2014 as accepting the step rail but my VIN not accepting the step rail. As of today, no one has a step rail and I have a $52,000 car my wife can not get into and drive. No after market available either. I googled the problem and found a Jeep Forum question dated Oct 2013. Augus 2015. The jeep is the best vehicle for ride, comfort and safety both in town and on road trips. I had problems with AC in the beginning which were fixed by an computer update. The problem was on a series of Durango and Grand Cherokee which Chrysler updated with TBS. Also had problem with filler cap alignment which was finally fixed by my local dealer by ordering the housing and filler cap using a VINN for a 2016 Grand Cherokee. The part numbers for both filler housing and cap had not changed but I measured the housing rubber gap carefully and determined there was a difference. The service manager at Lee Chrysler in Fort Walton is extremely helpful and fixed it all under warranty. They had tried a new filler cover in 2015 but that did not fix the problem. One of the reasons I have continued to purchase Jeep/Chrysler products is because of my outstanding service. I no longer need the step rail. I do not think Chrysler has made one for this model but there are some after market versions available. I did not buy one of those because they did not integrate fully like the ones Chrysler makes for the other Grand Cherokee models. By that I mean they either hug down below the vehicle or extended outside the wheel line which increased the total width of the vehicle of made it more likely to drag. Overall, the best vehicle I have ever owned. The safety stuff really works. Visibility is great and other drivers back off.
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