Used 2013 Jeep Grand Cherokee Consumer Reviews

honest 5 year review

I have 86,000 miles on my 2013 Jeep Grand Cherokee Laredo 4x4. I have driven it all over California , Arizona and lived in Colorado for 3 years. Bottom line, this car does what it does better than any car in its class. The bet MIX of off road and on road manners you are going to find, ITS HARD TO DO BOTH. Jeep does it the best with this car. I have always had crazy things going off with hard shifting , noises etc from the transmission and transfer case. Pretty sure its a problem with Chrysler because I had a dodge ram truck 4x4 in my 3 years i lived in Colorado and i had the same issues. THE MOTOR: the V6 is bullet proof, gives you towing power that just isn't found in most SUV's in this class. period. In 2018, Jeep is one of the only smaller SUV's that have any real towing ability. Ive towed a Pop tent trailer all over the mountains of colorado. This is no V8 power but it will get you there. FIT and finish. Everything till works and nothing is broken. Some wear on the seats but I still have the same battery! very reliable in this section. PERFORMANCE- GREAT in all weather, escpecially in the snow. pair with the correct tires and you can do almost anything. Deep snow, no problem, Rain, no problem. WHEN IT COMES TIME TO REPLACE THE SHOCKS- STICK WITH OEM. I went with after market bilstiens and was underwhelmed.( i have a few on other cars and was super impressed). GAS MILEAGE- pretty much sucks. almost the same as the V8 truck 4x4 I had. 86,000 miles and the transfer case has gone out. Its in the shop right now. $4.500 to replace( it got stuck in 4 Wheel LOW when i was testing it). JEEP stepped up ( i was over the in service years by 5 months but under the 100,000 mile power train warranty. they paid for 1/2 of the cost( their cost which was lower than $4,500). I thought that was a pretty good deal and I appreciated them stepping up to help me. REPAIRS- I have replaced the shocks because I wanted Bilstiens and thought they would need them soon anyway. I have replaced all of the brakes and rotors, I installed a new Water pump( i did this myself because a code kept coming up- i never noticed anything Wrong but had it checked at Autozone for free). This repair was easy and I am no mechanic- Youtube is your friend). I had to replace right front bearing housing. It got demolished from the snow but didn't go out until I moved out of Colorado. THIS took forever to get off because it was rusted/welded on. this repair is beyond most people.I had my mechanic do it because I couldn't get it off. 5 years and 86,000 miles and she runs great with a few small repairs and one big repair( the transfer case had to be entirely replaced- bearing inside went out and tore the whole unit up)

2013 Grand Cherokee, love it

After test driving a number of competing vehicles we bought our 2013 Grand Cherokee. We now have 25,000 miles with zero problems. We bought this car so that might wife would have the safety of all wheel drive in the Colorado winter. We were never disappointed in the performance of the car in the snow despite the OEM tires which aren't particularly snow friendly. I find the V6 performance to be quite good even in mountainous terrain and high altitude. Around town it is a pleasure to drive, and I'll opt to drive it over my Audi A4 if it's in the driveway.

So far, so good...

Must admit, I was initially weary of jumping-in to the Jeep (i.e. Chrysler) family after reading a number of reviews over the years. However, the overall design of the Grand Cherokee, plus the pricing and the engine performance, had me negotiating very hard for a lengthy extended warranty (I know some folks don't like purchasing extended warranties). There were a couple of cosmetic things that needed to be fixed. One of the exterior trims on the passenger window needed a new fastener, and there was something rolling-around underneath the passenger front seat. Both items were taken care of. I drive a lot of miles per year, usually 20k+. One long trip was comfortable.

Love this truck!

Originally leased the GC but after a year went ahead and bought it because I liked it so much. Use it to camp and tow jet skis as well as drive to work. Have not had any issues other than some window rubber started to come out on the back doors which dealer replaced. Yes there have been a number of recall issues but none have actually happened to my truck. I for one am glad that they are owning up and taking care of their customers so well. Only regret is not getting the 4X4 version.

Excellent SUV for the price!

Picked up a JGC Overland Summit edition just last week. This is probably one of the best SUVs for the price in it's class. The Overland Summit trim level is fully loaded with all kinds of technology and features and competes with the likes of the BMW X5, Merc M class, and the Audi Q7 all for several thousands less. The fit and finish both inside and out is perfect, the ride quality is great especially with the quadra lift air suspension, the tech inside competes with the luxury foreign brands although the UConnect interface does look a bit date but very easy to use. The 5.7L V8 engine has plenty of power for this beast but is very thirsty and I'm only averaging about 13.8 MPG.

radio problems

the radio in my 2013 grand Cherokee overland summit freezes when Bluetooth wireless is used.has been to the dealer 4 times in 2 months cannot fix .radio was replaced.i was told yesterday 3 27 2014 that the Iphone is not compatible with the uconnect system in my jeep.. am I the only person in the US with a jeep and an iphone.someone somewhere has to have this problem..help

2013 jeep overland and its the 8 cylinder hemi

What a car! 200k miles and does not leak or burn a drop of oil The hemi in it runs like a teenager paint on it still looks like new and its never been garaged

Never Ever will I buy another Jeep

By the far they worse car ever. There have been recall after recall. The rear end went out with about 60000 miles. Water pump by 30000 miles, let me say that again a water pump at 30000. Rear brake issues, electrical issues.... Just nonstop problems.

Transmission Fish Bite

Our 2013 Grand Cherokee Overland had the fish bite experience in the transmission described all over the web. We brought it back to the dealership with only 200 miles on it. That began a series of visits over the course of a year – 8 visits in all. We finally received a software update (first promised in March 2013, then June, then July, and then August). The software update made the problem worse! After pursuing the Lemon Law process and getting nowhere with Chrysler, we gave in and traded it for a totally different make/model - with zero regrets. The GC was a gigantic waste of time and money.

Still Going Strong

This is actually a 5.7L Hemi. Comfortable, quiet, and tows like a champ. Still going strong after 5+ years. Safety proven when my wife hit a deer at 70mph. No injuries. Had to replace all front sheetmetal, but passengers didn't get a scratch.

Jeep Grand Cherokee Trailhawk

The JGC Trailhawk is a limited edition Laredo with exclusive features. It does have the 5.7 HEMI. There isn't anything that makes it drive differently than a regular Grand Cherokee. We found this rare Jeep on the dealer lot for $8000 off. What a deal! It has a really smooth ride from the air suspension. With rugged off-road tires, it still has a really quiet, smooth ride. The seats are big, but firm. However, they're really comfortable. Its cargo space is good for luggage even with the seats up. The interior is well-put together with high quality materials, and many are soft to the touch. We had 0 problems with the electronics, the engine, and the air suspension. We had it for 9 months UPDATE. At 3 years, it's still a great Jeep! Only problem it has had was a clogged windshield spray nozzle that was replaced under warranty. Value isn't really great, gas mileage sucks with the HEMI (but I don't mind because it's an awesome engine!), but the overall vehicle is fantastic. I wouldn't sell it.

Overland - Interior - HORRIBLE

This is a buyer beware situation. The leather dash on the Overland Jeeps is horrible and has been for multiple years. I own a 2013 Overland and the dash is completely coming undone. If you are out of base warranty, the extended coverage (even the best one) will not cover this repair. The cost to fix this is right at $1,900.00.

I love this vehicle so far!

I've only driven it for a little less than 2000 miles, but so far it's been great..Quiet and a smooth ride. The sound system is great..lots of options here too (e.g., satellite radio, cd, ipod, etc.). Great looking exterior and interior..I love the backup camera..the navigation..Getting about 20 mph in the city. This my first SUV and I looked at them all! Edge, Explorer, MB ML350, SRX, BMW X3, X5...Took my time too. I''ve been looking at the Jeep sense this model first appeared. Anyway, I thought for the value, options, etc this was a great buy!

Overland - Interior - HORRIBLE ?

Just to let you know I just purchased a 2013 Grand Cherokee Overland. My dash is in perfect condition and 123,000 miles. If you don't take care of your vehicle, no matter what you buy it's not going to last... The Previous owners, 2 of them, must have enjoyed the Jeep cause it is in almost perfect condition. Actually, it was one of the best taken care of Jeeps I looked at. I looked at allot of Jeeps before I purchased one for 16,000. I got a great deal on a great SUV. I love the 5.7L V8. It not the V6 model. The Car Fax report shows the vehicle was maintained in timely fashion.

Very Disappointed.

I have always loved the Jeep and when I got the car it was really great. I am so disappointed at how fast the decline has been from really really good to a very worrying point. At this moment it takes an average of 2 minutes to start the car, once it has gone to more than 6 minutes. It just cranks and dies. It also has strange vacuum and knocking noises from the engine bay. This is from a pampered car, never maxed my Jeep. Yet this happens, why? So very sad. It is 2016 and I have had a few updates (recalls) and my Jeep is so very good now. They have fixed the problem, it starts and I do not have any engine shakes after they changed my injector (I paid but not a problem) and I will recommend anyone to buy the car. Now I might upgrade to an SRT, maybe.

Great versatile and reliable suv

I’ve been driving Grand Cherokee’s for over a decade and love them. Never had any major problems and have always felt safe. This suv is perfect for small families or dog owners. Even the pups love the comfort.

Engine faillure

I have 72,000 miles on my Jeep Grand Cherokee. On the way to the store the engine went dead in traffic. I blocked traffic for 1 1/2 hours while waiting for a tow truck. The vehicle is now with the dealer. Thinking the fuel pump went. I did not have an warning there was a pending problem. Having your vehicle just quite in the middle of the road w/o warning is dangerous. Do I need to get rid of this vehicle? Can I fever trust another jeep?

Don't Buy A Grand Cherokee...

When I purchased my 2013 Grand Cherokee Laredo it was Certified Used but Atlantic Chrysler Jeep in Atlantic County NJ gas never backed this Jeep. This Jeep has needed anti freeze repairs 3 times. Once I did it myself. It's needed an engine oil cooler that the dealership should have made good on, and now a fuel pump. I lost out $900 in income. Jeeps should only be sold to auto mechanics and those who have a place to work on their Jeep. I believe after doing a lot of research, stay away from Atlantic Chrysler Jeep if you want an automobile you can count on.

Love my Jeep

The only issues that I've had are several cracked windshields from driving on the interstate to work. It seems any tiny chip resulted in a huge crack along the entire windshield. Replaced once on a Friday and was cracked again the following Monday. The DVD player that I was so excited about will only play sound when the vehicle is in motion. I realized this when I tried to play a movie for a fussy toddler during a long trip. :( I mean who is gonna park and watch a movie while your vehicle is running??

Jeep Grand Cherokee SRT8 Alpine

Its a race car, not an off road vehicle.

Jeep

At 38000 miles it started falling apart. The car had never been off road and only in snow twice. Needed to replace water pump at 38000 mile and then took to dealer for a factory recall and the gave us a suggested repair order for exhaust manifold replacement, power steering rack replacement and a few other odds and ends totaling almost $6000. The car now sits on a GM lot.

Last Jeep

Check that all of the many factory recalls have been completed. I have had non start issues even though the dealer said they were completed. They cannot find the problem and told me the next time it does not start have it towed to them. I have 41000 miles and it is not covered by factory recalls. I left it for the day recently and paid $140.00 and they could not find why the car won't start intermittently. They did recommend i replace the rear windshield wiper for $36.00? and have an alignment? The car had an alignment recently not at the dealer. This is my fourth Jeep and my last one.

5 Star SUV

Style, comfort, and value

Best vehicle we have driven

Great vehicl design, poor assembly

Well, I have owned my Jepp Overland for 5 days now and the dealer has had it for 4 of the 5 days. The Jeep was delivered from the factory without a transmission line attached so it blew out the trans. I love the Jeep, I love the design and the look, but reliability is an issue. This all happened in the first 250 miles. Working with Jeep to resolve the issue. It will require a new trans. so I now appear to have a used Cherokee with 250 mile and a replacement trans. Anyone want to buy it for what I just paid?

A bit disappointed, but it sure was pretty

I owned a 2013 Jeep Grand Cherokee Laredo for about a month, and then traded it in. It had very little get up and go on the smallest of hills, it was so bad on gas that I might as well have gotten the V8 cause the fuel economy seemed to be about the same. It was difficult to get in and out of even with the added assist steps. This is the reason that the prior owner traded it. I disregarded that upon purchase because they were an older couple. I am young and it was still a pain to get in and out of with the kids. It is very stylish and eye catching. The 4x4 seems to perform well and the Jeep handled well. I loved the interior lighting. I traded it for a Chevy Cruze diesel and dont regret it

Clean SUV

It is a great vehicle very dependable and reliable....

6th Grand Cherokee each keeps getting better

The Grand Cherokee has been a quality built SUV since my first one in 1996 with no serious issues to deal with. My 2013 is a Laredo X which has the hemi, the 9 speaker sound system, and all the bells and whistles slightly short of the Limited edition. It drives and handles like a champ for an SUV, the gas mileage is challenge but to have the hemi power it is well worth it. I would highly recommend this model jeep since I have had 6 of them!

Love our ride!

This is a very well made vehicle and we put on 145,000 mi in 6 years. The fit, finish and operation is exactly what we wanted! The only reason to upgrade is if we need more passenger space. We want more kids but fill all the seats already. Jeep- what to do???!

I've had 2 and they both crapped out at 100k

I've had TWO of these, both bought new in '13, I took excellent care of them and they both started to break down around 100k miles. New radiators, oil leaks, gasket problems, transmission repairs, shock fitting leaks, spark plug replacements, repair after expensive repair. I spent $15k on repairs for one of them within 9 months! I traded it in and got $15k for the trade-in, which is a huge loss. The other one, along with all the problems I mentioned, had ongoing issues with alignment. Going over the slightest bump would knock the alignment out. It was so bad that I had to replace the tires every year. The dealership would never admit there was a problem, even though it never happened to the other Jeep. I am so glad to be done with Jeeps. It was a tremendously stressful period in my life when they kept breaking down. I'll never buy one again.

Stay Away:

The worst car that I every bought in my 36 year driving career. I have talked four people out of getting this car already and will continue to do so. Not comfortable, little driver seat that feels like an oversized toddler car seat, dangerous to drive because of limited visibility through side rear windows, steering controls broke three times and the car does not stop quickly in the snow. I almost got into a accident this past winter because the car did not stop and I ran into an intersection. The price for the car is reasonable but you pay for what you get. I have not gotten any positive help from the Chrysler Corporate Office and they only "pass the buck." Stay away!!! Thank you.

Jeep Maintence

Voice recognition poor

loved it

They would love!

Don’t buy a 5.7hemi jeep

We bought our Jeep Grand Cherokee used for 19koverland 5.7 Hemi with 79k mikes in it got the extra warranty 3 year probably put 6k in work it’s a lemon then the warrant runs out we now have 100k miles on it 3 years later and it looses a lifter and motor seizes they want 6 k for a motor and we still owe 5k we got screwed

Great vehicle overall.

2013 Grand Cherokee Laredo. I’m at 194,000 miles. No major issues. Biggest service issue was oil pump at approximately 130k miles. I bought the lifetime warranty from Mopar when purchased (good idea). They have replaced the timing, oil pump, front suspension, a/c compressor, starter, oil filter assembly, and a few other miscellaneous things. I attribute most of this to age and typical wear. Overall, I would say this is the best vehicle I have ever owned. Still running strong going into 200k miles. Thank you Jeep and thank you Mopar warranty. They have stood by the warranty to date and I have kept the vehicle in excellent condition.

242,750 miles and still going strong

Nothing else to say. Did all the maintenance up to 150,000 miles and changed the oil every 10k.