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Used 2002 Jeep Grand Cherokee Consumer Reviews

4.1 out of 5 stars
241 reviews

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4.25 out of 5 stars

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vladimir lokshin, 03/02/2002
2002 Jeep Grand Cherokee Laredo 4WD 4dr SUV (4.0L 6cyl 4A)
0 of 0 people found this review helpful

Good Car

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2.63 out of 5 stars

For the love of God, buy something else!

Schultzsp, 02/08/2003
2002 Jeep Grand Cherokee Limited 4WD 4dr SUV (4.0L 6cyl 4A)
0 of 0 people found this review helpful

Where to start?! I have had nothing but problems in 2 years of ownership. Loud dashboard rattles and vibration, only to be told "that's what the radio volume is for." Speaking of the radio, I've had 2 of them stop working completely. My stearing column had to be replaced because of loud "crack" that it made on left hand turns, and now the new column is doing the same thing. This time, rather than replace the column, the dealer claims it is "normal." My heated seat stopped working, my seatbelts no longer retract, and I've had the brakes replaced due to a recall. I'm trading it in for a 4Runner this week, and NEVER buying Jeep again.

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3.88 out of 5 stars

Run away from this GREEDY manufacturer!

BlueSnow, 02/16/2003
2002 Jeep Grand Cherokee Laredo 4WD 4dr SUV (4.0L 6cyl 4A)
0 of 0 people found this review helpful

Another disappointed Daimler-Chrysler buyer get's the shaft! From day one corporate has been the worst when it came to getting things resolved. The care for customer is nonexistent and the attention to quality leaves much to be desired. Do yourself a favor and save yourself many ulcers and headaches, forget the Daimler-Chrysler lineup until they can get their act together. Boosting the corporate bottom line is their primary concern while deleting 26,000 jobs and refurbishing top-level executive offices. Don't reward the crooks like so many of us have already done due to poor research, here's your warning.

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3 out of 5 stars

Where transmissions go to die

Brdavis, 08/05/2010
2002 Jeep Grand Cherokee Laredo 4WD 4dr SUV (4.0L 6cyl 4A)
0 of 0 people found this review helpful

First trans went at about 90,000, second at 135,000. Also, it is no longer a 4wd until i put another 1,000 into it bringing the grand total of mechanical repairs i needed to make on this vehicle close to 7,000 or slightly half of what i paid for the car in the first place. Wouldn't recommend another jeep, looking at other cars now none of which are a jeep because I'm afraid I'll get burned again.

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5 out of 5 stars

BEST DAMN VEHICLE I EVER BOUGHT

charles johnson, 07/25/2003
2002 Jeep Grand Cherokee Laredo 2WD 4dr SUV (4.0L 6cyl 4A)
0 of 0 people found this review helpful

I BOUGHT THIS VEHICLE FOR MY WIFE. IT HAS A VERY SMOOTH RIDE IT HANDLES VERY WELL AN IT IS VERY RELIABLE IT HAS A LOT OF PICKUP AND GETS GOOD FUEL MILEAGE FOR A V8. MY WIFE IS AVERAGING ABOUT 24MPG BECAUSE OF HOW SHE DOESN'T KEEP HER FOOT ON THE PEDAL. BEST SUV PERIOD.

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