Used 2002 Jeep Grand Cherokee Consumer Reviews
Could be better
I bought my 2002 Jeep Grand Cherokee 4WD in 2007, used with 70k miles on it. I thought I got a deal of a lifetime on the price. I've only had this vehicle for about 8 months. So far, things that have been wrong with it include: Car lost power and wouldn't start back up for about and hour, then it would die again (had to get that fixed $300), brakes are making a grinding noise even though I am told the brake pads are fine, in reverse it makes a weird clunking and vibrating sound, the mechanics say nothing is wrong. The engine light has been on for a month. Feels squirrely on the highway. I can't afford to keep getting things fixed! I also own a 2000 Honda Civic, never have any problems!
Disappointed
Still bought the car as it was my first serious buy ever. SO far, replaced front axle seals($800), transmission at 75k($2600), rear axle seals($800), front and rear wheel bearings($600), all around rotors and pads at 90k($500), valve cover gasket and oil pan gasket.
- Laredo 4dr SUVMSRP: $8,995120 mi away
- Laredo 4dr SUVMSRP: $3,995215 mi away
- Overland 4dr SUVMSRP: $16,500257 mi away
........
Good Car
For the love of God, buy something else!
Where to start?! I have had nothing but problems in 2 years of ownership. Loud dashboard rattles and vibration, only to be told "that's what the radio volume is for." Speaking of the radio, I've had 2 of them stop working completely. My stearing column had to be replaced because of loud "crack" that it made on left hand turns, and now the new column is doing the same thing. This time, rather than replace the column, the dealer claims it is "normal." My heated seat stopped working, my seatbelts no longer retract, and I've had the brakes replaced due to a recall. I'm trading it in for a 4Runner this week, and NEVER buying Jeep again.
Run away from this GREEDY manufacturer!
Another disappointed Daimler-Chrysler buyer get's the shaft! From day one corporate has been the worst when it came to getting things resolved. The care for customer is nonexistent and the attention to quality leaves much to be desired. Do yourself a favor and save yourself many ulcers and headaches, forget the Daimler-Chrysler lineup until they can get their act together. Boosting the corporate bottom line is their primary concern while deleting 26,000 jobs and refurbishing top-level executive offices. Don't reward the crooks like so many of us have already done due to poor research, here's your warning.