Used 2022 Jeep Grand Cherokee L SUV Consumer Reviews
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Absolutely marvelous
Picked up my jeep in mid December 2021. It’s got a V8. It has EVERY option offered at the build time. This is my 2nd grand Cherokee… replaced a 2020 grand Cherokee trail hawk with V6. That Had 59k miles on the odometer when I traded it in. Except a flat tire, I had zero issues. Only service was routine oil changes and tire rotation. I currently have little over 15k miles on current model. V8 is absolutely a gem and performance is excellent. I had one issue so far… air conditioning wasn’t working properly and it needed additional Freon. U-connect was updated at same vist as well. I am Completely satisfied with my purchase.
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1 year review
I have been leasing my 2022 Jeep Grand Cherokee L Overland for a year now. And although it is beautiful, I highly regret my choice to lease this vehicle. There is no denying the new Grand Cherokees are beautiful. They're sleek, classy, comfortable and packs decent horsepower under the hood. Driving it is comfortable and it offers a ton of very convenient options that makes driving it very nice. But is it comparable to luxury brands that is in the same price point? No. My overland is filled with options. Honestly has more standard options than BMWs that start at the same price. My favorite, the Bluetooth android auto. It connects within seconds, no chords needed and for the most part, has had zero issues. If you opt to save money and not do Sirius XM and want to use your amazon music, this is where I had repetive issues with it not working. Songs playing but there's no noise or it just pauses constantly and never plays. However, even if you choose to have Sirius XM, I have had many issues with my Sirius just not working at all. Start your car and drive and it's just silence. Flip through channels and nothing. Most of the time it doesn't work for several minutes. Although I haven't experienced this in a while (didn't happen during cold months), my headunit would completely freeze and need a hard reset. This happened day one of having the vehicle. My salesman said "it's just happening because it's a new system. Do this to reset it and if it happens again, just do these steps again". Well, it happened several times after that. Almost all of the nice "luxurious" options are OFF from factory so you would have to scroll through the menu and turn on what ever options you'd want on. Some options you have are fold-in mirrors when you lock the vehicle as well as your seat sliding back and steering wheel going up for an easier exit. However, SEVERAL times now, I have unknowingly ventured to my destination with 1 or both of my mirrors still folded in which is beyond dangerous! Alongside of that, there have been many times where my seat and steering wheel don't adjust back to my driver setting. They stay all the way back and up. Keep in mind, these are options that can be turned off, however, it's a $61,000+ car (financed $69,000+) and if I want to have my mirrors fold in so they are not hit, I should be able to do so and have them working as they should. Under the hood boasts a pretty decent 293hp. But where is the torque????? $61,000 vehicle and you have to beg it to go? 257 ft lbs of torque for a vehicle that weighs 5,000lbs?! Total flop. Good luck towing something up to 6,200lbs with not enough power or oomf. I will say the air ride suspension is pretty nifty. I was uneducated on the fact that this is not new to Jeep. So, why is there issues with the air ride if it is not new? The other day in fact, I put my car on 'rock' mode. It jacked itself up and looked awesome! But as I started driving, the car went into that scary "brake!" Mode, slammed on the brakes for no reason, scared me to death and threw up a "service 4wd system" light. It ended up turning off the next day but that was very concerning. I've even had repetive issues with, I'm assuming, the suspension causing a pretty rough vibration throughout the whole car when taking turns. Alongside of that, the suspension is so loose, it makes turning with this thing feel like we're going to tip over. Take a turn, hit a bump and your coffee is splashing everywhere. There is nothing luxurious about the handling of this car. Let's be real; no one is taking this off road. They have clearly been catering to soccer moms and football dad's with these more recent grand cherokees and I don't blame them, but they could've added a nicer handling suspension with these newer models. While we're on the topic of 'underneath the bells and whistles', the brakes are absolutely horrible and dangerous. And I'm learning this is a grand Cherokee issue. But on this new GC L, it is scary. Almost always, the vehicle feels like it does NOT want to stop, forcing me to have to slam on the brakes. I truly can't sit here and comfortably say that if it came down to it, the brakes would allow you to prevent an accident. Another issue I have with the brakes that I have also seen many other owners complain about is that when you're at a stop, the brake system is vibrating the whole car. I do not know why but I still experience this a year later. Obviously, companies can't always make every car flawless. But it surely is infuriating when you're paying $1000 a month and there is just nonstop issues. Some things I absolutely love about the car is that it IS beautiful. Jeep still kept the "when dressed up, it's classy. Dressed down, it's sporty" and I have always loved that about jeep. I am a motor head mom, but I also love the new technology these days. On the inside, I LOVE all of the space. We absolutely stuffed a queen size bed in our L and we were sitting very comfortably in the front. Jeep really thought about every passenger when designing this. The sleek dash and headunit really make the interior just stunning. There's also decent storage, more than most vehicles offer. There is ample "outlets" (USB, usb-c, 12v outlet, etc) from front to 3rd row. As odd as this sounds, I really love the headlights and fog lights. The headlights are very bright but the fog lights provide insane road coverage which makes me feel SO comfortable driving at night. I've seen some people complain about visibility looking outward. This is so inaccurate. This is one of the most comfortable-feeling vehicles I've ever driven to where I can see all around me. I've also seen some complain about the buttons. There isn't even a lot of buttons and whatever buttons there are, it's a similar layout as to what it has been. Go view a Porsche macan or range rover and all their buttons and you'll appreciate the few buttons jeep put in these L's. I'd like to add too, that I dealt with these issues for the past year for 2 reasons: 1, we always chalked up vibrations to the air ride and thought it was common. 2, as we are both working, we simply didn't have the time nor the desire to deal with the dealer. Because of previous experiences, we just knew that the dealer got their money and they were just going to say "we reviewed your car and didn't find any of the issues. Bring it back if the issues arise again". We don't have time for it. We're paying $1,000 a month for a leased vehicle that sucks and something we hate now. Would I recommend one? Not an overland. And certainly not the first gen of these new jeeps. Too much technology that the system clearly can't handle. Which is why I had to give 2 stars. The failure with technology and the horrid brake system is a total fail. And if you experience the same brake issues, please save yourself and upgrade them and especially get a track record of it. And do your research before committing to dropping a lot of money on one of these. However, if you can look passed the issues and/or have the desire to deal with dealers just to get a vehicle that has all of the same options an Escalade has for $30,000 cheaper, then this is your car.
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Better than expected
Reading reviews, we were skeptical but really love our 3 row Jeep GC overland. We did purchase the 6yr 85k mile Mopar extended warranty just in case but we are 4,000 miles into 2022 model year and it’s been great. We previously owned a 2013 Mercedes GL 450 with 3 rows and like the Jeep even better. Quality of interior is very good and $20k less than BMW X7 or new GLS 450.
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Run, don’t walk skip or jump, RUN
Ordered 2022 grand Cherokee limited L, 0 miles. Loved it. Beautiful, best ride and seat comfort for my back. Less than 5,000 miles dash lifted, steering went. Had to tow to dealer. Get it back transmission leaking. Towed to dealer, not sure how much fluid was gone and takes fluid no part store has. Replaced transmission pan. Little bit layer, pan leaking again. Take to the dealer , transmission casing cracked. New transmission. Rattles like crazy and I mean like crazy all under the car. Radio doesn’t work , been programmed 5 times. High beams don’t work. Hear and a/c blow like it’s on 7 on 1 can’t slow it down. Have to turn it off and on all the time. Right front strut is bad. Had a drive train noise from day one needs a drive shaft and complete exhaust. Long story short I’m heart broken, I love this car. The comfort is 100 % but that’s not good enough. So I’m in a lemon law suit now and I will be losing it soon. I wish Chrysler was smart enough to make a vehicle that was good and dependable because this was my dream car. My grandkids love it and so don’t I. 🥲
Biggest mistake ever
After driving off the lot, five minutes later, the car was acting up brought it back to the dealership The very next day and told there’s nothing they can do but try to fix the problem over having the car for a year now still having problems the car has reversed me into traffic. The car has shut down whenever it wants and I’m having to take Uber to work on some days right now I am driving around with no display not knowing when I need gas not knowing my speed nothing I have been in that dealership once every month with a new issue, I’ve been told there’s a pandemic going on there’s people with more serious problems mind you my car reversed me and my children into traffic I have been told if you were in America you could write this car off as a lemon but you are in Canada so you’re stuck with it I’ve been told this is what happens when you buy a first generation car that just came out i’ve been told please let us know when you have any other problems with the car so we can let Chrysler know so they can use your car and it’s exampleand this is all coming from the dealership buying this car was the biggest mistake ever, I had a durango for three years prior. Best car should’ve kept it.