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Used 2023 Jeep Grand Cherokee 4xe Consumer Reviews

2.5 out of 5 stars
27 reviews

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1 out of 5 stars

Not ready for production

Zack, 08/12/2023
2023 Jeep Grand Cherokee 4xe Overland 4dr SUV 4WD (2.0L 4cyl Turbo gas/electric plug-in hybrid 8A)
7 of 13 people found this review helpful

These vehicles were clearly not ready for production. Tons of recalls and they still can't fix them properly. Market value is plummeting because of it. Beyond that the hybrid system in general is garbage and extremely inefficient. Ford made a better system 10 years ago when the technology was new. Stellantis needs to buy these back.. unacceptable.

Safety
1 out of 5 stars
Technology
4 out of 5 stars
Performance
1 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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4 out of 5 stars

What a car….and it can be flat towed!

Mlzz, 12/16/2023
2023 Jeep Grand Cherokee 4xe Overland 4dr SUV 4WD (2.0L 4cyl Turbo gas/electric plug-in hybrid 8A)
2 of 3 people found this review helpful

I just got the jeep grand cherokee 4xe overland a month ago. I got it because I wanted a flat tow vehicle but I wanted an electric hybrid. Jeep has two electric hybrids that can be flat towed. I replaced a 2014 overland. This car is quiet and smooth as silk. The electric capacity may not seem like much at 25-30 miles, but most retired people seldom drive more than 30 miles in a day. I’ve used this car everyday for a month and haven’t used an ounce of gas. That makes me feel good for the enviroment. Not everyone will agree with me on that, but I doubt I’ll be buying gas more than once every two-three months, if that. The electronics on the car are top of the line. Apple car play and Alexa makes it all the sweeter. I find it very comfortable, quiet and as I said very smooth. Hook up for flat towing is exactly the same as my previous 2014 grand Cherokee…so again another plus for me., one push of a button to disengage the wheels and you’re ready to roll. I think it’s the easiest set up for flat towing. The car is slightly wider and longer than the 2014 one. For those that know the overland, it comes with most of the bells and whistles. What I was disappointed in is the fact that the overland does NOT come with a wireless charging pad….come on Jeep, at these prices, what corporate exec made that blunder…petty, very petty. You have to order an advance tech package that’s a couple of thousand more to get one. I honestly think jeep should provide a wireless charging retrofit to existing owners. Sticker is $70,000+ as it is. The only other thing I don’t like is the piano black finish of the console…it looks great, but finger prints have to be constantly cleaned off…again, another blunder by product management. Over all, I really like this car…it got good looks inside and out, I can run on electric just about every day, and I can flat tow this vehicle with ease. I know there are some naysayers out there that say this and that about the electric portion of the car…doesn’t save enough money to make it worth it, etc. I say I’m trying to do my share by getting this hybrid…I didn’t buy it to save gas money…I bought it to help out the environment however little that may be.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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3 out of 5 stars

Bad navigation

CaptMacD1958 , 09/26/2023
2023 Jeep Grand Cherokee 4xe Summit Reserve 4dr SUV 4WD (2.0L 4cyl Turbo gas/electric plug-in hybrid 8A)
2 of 3 people found this review helpful

Have had our 2023 Grand cherokee summit reserve for about a month now, been to dealer 3 to.es already with a 4th appointment scheduled this week. The junk TomTom navigation system overrides everything on the big video display, then repeatedly reboots every 3-5 minutes. You can't use any of the other applications on this screen without the junk system dumping off what you are trying to look at, then doing the 3-5 minutes reboot cycle over and over. Also issues with TPMS , and loud roar coming from engine bay randomly even at idle or under battery power. Too much money for 4 trips to dealer for no resolution.

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2 out of 5 stars

Please get Highlander Max

Wojtek, 07/14/2023
2023 Jeep Grand Cherokee 4xe 4dr SUV 4WD (2.0L 4cyl Turbo gas/electric plug-in hybrid 8A)
2 of 3 people found this review helpful

Simply don’t, don’t get this version of this plug-in Jeep…. there are way better choices (I hope) …. this car is way over its weight limit; hence the battery life is so short, don’t try to keep up with real life highway traffic …. this car, is a joke …. stay away

Safety
3 out of 5 stars
Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
3 out of 5 stars
Value
1 out of 5 stars
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5 out of 5 stars

After one year, I love this SUV even more

Pretorian, 01/16/2024
2023 Jeep Grand Cherokee 4xe 4dr SUV 4WD (2.0L 4cyl Turbo gas/electric plug-in hybrid 8A)
1 of 1 people found this review helpful

First of all, I am motivated to chime in on the piano black interior. I love it. It looks high class and holds up way better than the fake plastic in other cars especially old jeeps. It is way better than my BMW 5 I had. Yes, I wipe it down often with the nice cloth provided. It is very satisfying and cleans up perfectly… and yes I have kids and yes I’ve used it for over a year… all is well. Why is everyone so worried about scratching it? What are they doing in there? Yes, dogs probably will scratch it but complaining about piano black scratches while the whole car is covered in hair and probably pee is… typical I guess. Second, I think jeep could do better with sound of the raspy engine. However, I have learned to drive the car to where I almost never hear it and I’m an aggressive driver. It has to do with the when and how you hit the accelerator in connection with the transmission. Not unlike me transitioning from a tundra to a 5 series before… people in 4xe forums say the car will learn your driving style but I think it’s the other way around. That said, this car has nearly 400hp! Smooth freeway drives with a full battery on sport mode are every bit as good as my bmw. Off the line it’s good but that’s where the raspiness can come in. I love to take the muddy way to baseball practice in my jeep and it pulls it off without a problem. Also, when people say this only gets 22mpg or so that is only if you never charge it. This car is built to run on both gas and electric power. I commute 30 miles to work 3x a week and my overall mpg is 30 after charging nightly. This SUV is fantastic, the electric X5 is probably better and it’s bothersome that their price is so close but I want a jeep! This thing is great!

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
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