Used 2023 Jeep Grand Cherokee 4xe Consumer Reviews
Buyer Beware
Yes, it looks nice. Yes, it is lovely when working in electric mode. Yes I've owned Jeep before (my 4th Grand Cherokee) but WTH is with this hybrid battery life??? Cant even get to work without draining (17 whopping miles) Charger is awful unless you upgrade to a 240V - but even then - you can't exactly take the charger with you because noone has the requisite socket. Once the car switches to gas mode - you're talking about a 4 cylinder with a heavier payload (due to 500lb EV battery), no pulling power, noise that'll make you think the transmission is shot and overall awful performance. I tried to give the car back 3 days after purchase - trade it for a Gr Cher limited - but was told no go. Not surprising. Anyone who gave a positive review is either lying, a bot, or hasnt driven this thing long enough
4xe not made to drive in cold weather!
I have a 2023 Jeep Grand Cherokee Overland that I purchased last spring This is the first winter that I have owned it. The vehicle drives in electric mode maybe 5% of the time I drive it even though it is fully charged. I have taken the car to the dealer and spoken to jeep customer care about the fact that the vehicle almost always runs in "electric mode unavailable". I have been told by Jeep that the vehicle will not run in electric mode when you drive it in a cold weather environment. I would urge Jeep to tell customers in cold weather states that the car will not work as designed in these states due to the cold. I paid extra for the 4xe and also paid for a level 2 charging station only to find out the electric mode is useless 7 months of the year. A trustworthy company would have this information in large print as a stand alone sticker on the vehicle. shame on Stellantis
- Base Plug-In Hybrid 4dr SUVMSRP: $23,29523 mi away
- Base Plug-In Hybrid 4dr SUVMSRP: $30,49620 mi away
- Overland Plug-In Hybrid 4dr SUVMSRP: $39,95320 mi away
Over 7 recalls, and over 30 days on dealer
This car has a recall almost every 2 months, so far 7. Looks like Jeep didn’t care much when doing this car. The car was also over 30 days on the dealer for manufacturing defect repairs.
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lost acceleration, check engine light, rust
Lessons learned summary: Test the car on the expressway 1-2 hours. Drain the battery and drive on a 4 cylinder for a while on highway speeds. Check the roof for blistering paint. Look up the Jeep 4xe hybrid/ev/e-save and compare to standard mixed mode. Check KWh efficiency compared to other PHEVs or EVs. Look up FORM. Wow. What a bad experience as a first time Jeep buyer. Check engine light at 150 miles. Transmission jarred the car and I had to pull over and restart at one point. I've had it for a day. Issue with "performance limited service fuel system" which is on multiple forums for the 4xe, supposedly can be ignored, been around since 2022 models, and can actually stall you out mid drive. This happened to me! Couldn't accelerate beyond 50mph on the expressway. Unsafe to drive. Have to have it towed. Extremely limited and inefficient battery. I burned through 50% battery in ~8 miles in Hybrid mode, express way, constant speed. Apparently there's no true "mixed" mode for the EV and ICE. You have no choice, all 3 modes (hybrid, ev, esave) use both, and Chrysler has determined you want to use up battery always first. That means good luck having acceleration when you're using a 4 cylinder under-powered ICE when battery runs out. Look up FORM as well with the 4xe, and decide for yourself if there's times you would like to drive for an hour before EV mode is available. Happened to me in 60 degree weather. Also discovered a substantial strip of peeling paint and rust on the roof. Do some research on body shops and Jeeps coming off the line - tons of claims coming in. The Uconnect entertainment system is overly complex and doesn't provide shortcut buttons for common functions. HCAV could use actual knobs instead of switches, placement of certain controls don't make sense. Multiple touchscreen buttons to get to the front and rear camera. Hard to find Android Auto settings. Paddle shifters right next to radio controls on steering wheel. Below average storage space in the mid console area. These are all minor inconveniences eventually you will get used to, but just adds to an overall substandard experience for a 65k MSRP vehicle.
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Drives terrible! Would give zero stars if I coul….
Similar to other reviews, this “electric hybrid” car is a complete disaster. It lurches forward and stutters often while driving as the engine is trying to decide whether to use gas or electric- the service department tells me this is normal. Are you kidding me? For a $65K car? Additionally the battery is used up on my 30 minute round trip commute to the office. Complete joke. I’m buying a BMW as soon as this lease is up…
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