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Used 2020 Jeep Cherokee Consumer Reviews

4.2 out of 5 stars
60 reviews

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3 out of 5 stars

Not a 2016 Trailhawk

Matt, 01/02/2020
2020 Jeep Cherokee Trailhawk 4dr SUV 4WD (3.2L 6cyl 9A)
35 of 59 people found this review helpful

I traded in a 2016 Cherokee Trailhawk for a 2020. I have to say I am disappointed. Let me first say that the drive is still the same, solid and quiet, but the engine seems to lack a little low end punch when going up hill on pavement. Here is why I am disappointed. No locking fuel door, no ability to change the backround design on the radio, my 2016 seats had actual leather bolsters on the seats, now they are cheap vinyl, one of the biggest disappointments...no hidden cargo compartment under the passenger seat, as well as not having the ability to have the passenger seat fold flat forward, lastly no more lighted cup holders. I do realize that these are probably superficial to most people but to me they were really neat little features that made the Trailhawk a really cool vehicle to own. I know some of you will be saying...why did he trade in his 2016. Well if had about 50,000 miles on it, the dealer gave me an incredible amount of money on a trade and a price on the new one that I couldn't pass up. Shame on me but I didn't even drive the new one before I bought it and now I can say I'm not too sure I would have purchased the 2020 if I had known some of my favorite features were now gone.

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5 out of 5 stars

Love my car!!

Stephanie Carrillo, 02/05/2020
2020 Jeep Cherokee Limited 4dr SUV (2.4L 4cyl 9A)
7 of 11 people found this review helpful

I love everything about my car from the back rear camera to the plenty of space it provides, I'm glad as a new mom my dream car can afford he these things. And of course, most important the safety ratings!!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Trailhawk is solid

Toni, 01/22/2020
2020 Jeep Cherokee Trailhawk Elite 4dr SUV 4WD (3.2L 6cyl 9A)
7 of 11 people found this review helpful

I traded in my 2014 Jeep Limited for a Trailhawk Elite. I am surprised that the drive is so smooth and of course the vehicle is very capable. I personally miss the UConnect Navigation and so far Android Auto is lacking. As of yet, cannot get my phone messages. The Technology Package does not help with a decent phone or navigation set up.

Safety
5 out of 5 stars
Technology
2 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

Great compact SUV

Driver8, 06/18/2021
2020 Jeep Cherokee Latitude 4dr SUV (2.4L 4cyl 9A)
2 of 2 people found this review helpful

Very happy with our Cherokee, 20k miles so far and zero problems. Looks great (OK, that's subjective) , smooth quiet comfortable ride, comfy seats, good front and rear legroom, good infotainment system. We average 28 mpg, maybe more hwy than city miles. The 2.4 motor is fine for most users, but if you need snappy acceleration get the 3.2 or 2.0T. If you get the 2.4, check the oil once in a while. The transmission works great, never a hard shift. I think Jeep pulled a classic GM move with this vehicle - launched with a lot of fanfare, but the first couple years had some issues. Now they're straightened out, it's a great little vehicle, but a lot of buyers are looking elsewhere. We enjoy ours a lot.

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5 out of 5 stars

I love my Jeep

Dave Deist, 10/03/2020
2020 Jeep Cherokee Latitude Plus 4dr SUV (2.4L 4cyl 9A)
2 of 2 people found this review helpful

This Cherokee has everything you need and the ride is great.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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