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Used 2013 Jaguar XJ Consumer Reviews

4.4 out of 5 stars
52 reviews

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We have a limited number of reviews for the 2013 XJ, so we've included reviews for other years of the XJ since its last redesign.

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Pros
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2 out of 5 stars

Beautiful Car that will leave you puzzled.

Brandon Mattingly, 01/03/2019
updated 07/06/2021
2011 Jaguar XJ XJL 4dr Sedan (5.0L 8cyl 6A)
18 of 19 people found this review helpful

Imagine 5.0 L horse power meets practicality with seating for 5 comfortably. The good is stylish, fun and engaging drive. Not raw Dodge Viper power but certainly enough to know you are riding in a v8. The ride is not quite Bentley smooth, but very intuitive to the driving experience. It does not beat you up but you will also not get bored driving the car. That was the good. Now imagine breaking down on the side of the road with the engine dying and you coasting to a halt on the shoulder of the interstate at random points of your drive. Nobody knows what’s wrong and the car will not duplicate its problems with any type of consistency. You will drive the car for a month with zero issues and then out of the blue it will leave you stranded on the side of the road. I got rid of this car pretty quick. It is beautiful to look at and fun test drive. It is a nightmare to own.

Safety
5 out of 5 stars
Technology
3 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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1 out of 5 stars

Jaguar XJL 2011 BLOWS Engine at 56K miles! RUN!

JZapata, 08/09/2017
2011 Jaguar XJ XJL 4dr Sedan (5.0L 8cyl 6A)
87 of 98 people found this review helpful

I must admit that this car is one of the sexiest and best looking vehicles I have ever owned. Unfortunately the historical mechanical issues that for years plagued Jaguar have not disappeared. I purchased this black beauty with just 10K miles in 2013 from a third party dealer that was selling it for his client. The previous owner was the wife of a CEO and hardly ever drove it. Here we are July of 2017 and at just 56K miles after driving it it from Miami beach to the Florida turnpike, a seven mile drive, the engine is now blown. No warning lights, just went into protective mode and by the time we pulled over the damage was done. Smoke everywhere and with the family in the car fortunately it did not catch fire as gas and oil leaked everywhere. Of course the car is out of warranty (ended Nov 2015) and after a very long process with Jaguar USA HQ executive escalations the best they could do is take 50% off the retail cost of the new engine. I spent over $18,000 to put a new engine on a luxury Jaguar that had just 56K miles on it. All service records were provided. It was maintained at the dealer, oil changes which are synthetic done yearly or every 10K miles. The only thing not done was the 5 year maintenance. The entire experience dealing with Jaguar USA was terrible. I felt like I was on trial with them trying to prove I was a negligent owner. In the end they decided on a "Goodwill" benefit of 50% discount of the retail cost of the new engine plus parts needed that were damaged. I still can not believe that Jaguar was unwilling to stand by their product and cover this issue. Especially considering that while the car was under warranty in 2014 a similar problem occurred and they repaired and took care of it at 0 cost. Those records were also provided though completely ignored. Their conclusion was based on that I was the third owner of the car and that the 5 year maintenance was not done. Completely unbelievable! In the end we all have to make our choices as consumers. I own an F150 which has a 130K miles and no issues, had a Benz 150K miles and no issues, currently own a Porsche 30K miles no issues as for Jaguar I will NEVER purchase another no matter how sexy they are! For those of you reading this post know that Jaguar USA is only interested in lining their pockets with 0 regards for their consumers especially if out of warranty. My recommendation is don't walk, Run!!!!

Safety
2 out of 5 stars
Technology
3 out of 5 stars
Performance
1 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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2013 Jaguar XJ for sale near you
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1 out of 5 stars

An electrical disaster

Richard Martin Jr, 11/23/2017
2011 Jaguar XJ 4dr Sedan (5.0L 8cyl 6A)
38 of 42 people found this review helpful

Bought it new from Jim Coleman Jaguar in Columbia Md. Been plagued with electrical issues. Now the car goes into an complete electrical shutdown mode. It get frozen in "Safe mode" where you can only limp along. Both a local Jaguar repair shop and Jim Coleman Jaguar have recommended that I scrap the car even though it only has 53,000 miles, as they can not find the problem and can not guarantee they will ever find the problem regardless as to how much money I may spend. Per advise from Jim Coleman Jaguar, filed a complaint with Jaguar "CRC" (case 8000474963 if they happen to read) Three weeks later, no response from "CRC". I may actually have to scrap what is otherwise a pristine car with a price tag of $100,000 at the 53,000 mile mark.

Safety
1 out of 5 stars
Technology
1 out of 5 stars
Performance
4 out of 5 stars
Interior
1 out of 5 stars
Comfort
4 out of 5 stars
Reliability
1 out of 5 stars
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4.88 out of 5 stars

Just got mine last Monday

ecurry, 12/23/2010
2011 Jaguar XJ XJL 4dr Sedan (5.0L 8cyl 6A)
30 of 33 people found this review helpful

I have owned 4 Mercedes Benz's and 2 Lexus'. I owned two S500's ( an 01 and an 02), an 03 SL 500 and a '10 E350 that we recently purchased earlier this year. I still have my '02 S500 and I love that car. I purchased all my vehicles new. Prior to this new change, I wouldn't even look at a Jaguar. There was nothing exciting about the vehicle at all. ( The same way I feel about Lexus now. Its a safe boring car.) I had actually gone to the dealership to look at the Panamera when the salesman told me I should look at the new XJ. He walked me over there and I was done!!! This is the sexiest car ever built. Go ahead and spend more money if you wish, you will NOT get more car!!!

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5 out of 5 stars

Mercedes S550 vs Jaguar XJL

Sam, 12/17/2017
updated 06/26/2018
2013 Jaguar XJ XJL Supercharged 4dr Sedan (5.0L 8cyl S/C 8A)
10 of 10 people found this review helpful

I have had the fortune of owning both a Mercedes S550 and Jaguar Supercharged XJL. I loved both cars but the jaguar has held my attention and interest much longer. It has the IT-factor for me. It is absolutely fun to drive and every time someone gets in it they comment how much they love it. There is something special about jaguar!!!! Both are exceptional cars but this one is just super cool. I dont

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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