Used 2023 Jaguar XF Consumer Reviews
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Love and Hate Type of Car
I leased this car in October 2017 because the lease deal was $399 zero down for a $$63,000 car. Has a lot of safety features and the best part is the supercharged engine which is the best part about the car. However after a month of ownership the rear view camera was dangling as well as the rear heated seat component. They were both replaced but the same issue occurred a week later. The speakers were blown which were recently replaced and now the sunroof doesn’t close. Since there aren’t many jaguar dealerships in N.J. it is hard to get an appointment with a loaner car.
The Car to get -- If Driving Matters Most.
Just finished an Audi A6 lease, and was planning to do the easy thing and get into another Audi. Then....I drove the Jaguar XF. I first drove a base XF in premium trim, then I drove XF S AWD. And wow, does the XF S AWD drive! The steering feel, handling, and responsiveness far exceed the Audi and the BMW 5 series. If you care about the joy of driving, you owe it to yourself to check out the XF. It just feels lighter and more responsive. The XF's interior is simple, elegant, uncluttered, reminicent of a comfortable driver's cockpit, which is what I prefer. It has all the safety nannies like lane departure, blind spot warning, LED headlights, and parking aides. If you're looking for a more sophisticated and shiny interior, Audi, BMW, and Mercedes is a better place to look. Finally, the price. The XF S AWD doesn't come cheap, especially the fully loaded models. I decided to to pick the right color combination with custom wheel appearance package, and forgo many of the optional packages. By doing this, the MSRP on my XF S AWD was $7-8K lower than the fully loaded ones. Some dealers (but not all) are willing negotiate, especially at month's end. Most dealers are discounting the them 3-4K, but if you're patient and timing is right, you can potentially double those savings. One more thing, it comes with a 5 year, 60K mile warranty, with prepaid maintenance, something Audi and Mercedes doesn't do and BMW does for 1 year and 10K less.
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- P300 R-Dynamic SE SedanMSRP: $42,899600 mi away
- P250 SE SedanMSRP: $34,991601 mi away
- P300 R-Dynamic SE SedanMSRP: $39,041608 mi away
Very satisfied
Have had this car for 2 years now. Overall extremely satisfied with the car. 33mpg on road trips in a car with 340hp is great. Very smooth ride quality. Seats....after two years....are still very supportive. I'm 6'2/240lbs and am very comfortable. Tires have, so far, lasted 28,000 miles which is fabulous. Absolutely no mechanical problems. Had some odd cosmetic issues present at delivery; sales/service was absolutely awesome at handling all of them. The service department at the local dealer is pretty disorganized; not relevant to my enjoyment of the car but will factor in my decision what to get at the end of the lease. Update-7 months later and just passed 40k miles. Tires just got replaced; probably had a few more miles left on them. No mechanical problems of any kind. Ride quality still excellent. Trunk liner (they call it a gasket) is loose. Took it to a different dealer than mentioned in previous review and they failed at fixing it. Turns out there's a TSB out on this very thing, so will take it to a different dealer at next service. Very satisfied with car and when lease is up will still consider sticking with Jaguar. Again, though, the service departments so far have been poor. This will factor into my decision. Jaguar USA...if you are listening....you need to get a handle on these service departments. Update: Lease is over and I absolutely enjoyed the car. No mechanical problems, wear/tear WELL within expectations. Overall MPG was 27. Highest ever was 34. Unfortunately JLR wasn't offering any deals to keep me as a customer. Prices on new XFs were just too high when compared to competitors. Tried to work a deal with a nearby dealer on a nicer XE; sales crew was mostly unresponsive to emails and texts. In summary, the car was fantastic, and (based on the car alone) I would probably have stayed Jaguar had I gotten some love.
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Love my new XF - 2016 Redesign
So...I've owned pretty much every German brand, a few Japanese cars and two American sports cars. I wasn't even considering Jaguar as option this go-around, but stopped at the dealership to check out the XE (boy was that TOO small). Then I sat in the XF and realized this was the perfect car (fit and finish). Once I took it for a test drive I was hooked. It feels like a big cat ready to leap out of it's skin! PROS: Acceleration, Exhaust note, Handling, Exterior looks, Interior comfort, Entertainment System, Space for family of 4, Touches of comfort not found in competing German brands, Warranty and Service plan included. CONS: Not many, but I've had a small rattle on the passenger side door, however, Jaguar has been great about isolating and fixing AND the Auto start/stop feature is maddening (just need to get used to turning it off when you start the car). I highly recommend the XF!
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XF has multiple personalities — it's a good thing
I like my Jag's ability to comfortably ease on down the road, eating up the highway... and it can just as quickly be confidently flung around like the sports sedan it is. Other than a quickly resolved transmission issue at delivery, the R-Sport I purchased has been problem-free, back to the dealer only for the free annual services, which I enjoyed paying $0.00 for. It feels so very tight, quick, and nimble. Mine is the 6cyl, mileage is great as long as I'm not in the mood to drive it too aggressively. Stop/start (on all cars now??) complaints are invalid; it's never, not once been a factor at all, and there's a button four inches from your thigh if a situation concerns or bugs you in start/stop traffic. Yeah, the interior is a bit understated, design changes from the prior model are minimal, they could have put a few more bucks into the carpeting. Buy the XF for yourself, for its capabilities, ride quality, and confident feel. The Adaptive Dynamics are worth it, tightening up if needed, comfortable ride if not. I only wish I'd known about and waited for the wagon version. Update 3/19: It's almost three years since I got my XF, and it hasn't needed any attention beyond than the free annual service visits. 9/19 I've been getting more compliments on the car lately, and I continue to enjoy it, slick and quick. 9/21 five+ years/31K miles with the Jag, and I like it even more, and still no problems. I don't see anything else out there I'd rather be driving.
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When the warranty dies, so does the car
Bought the car in 2018. Ran great, dealer serviced, all good. Then the warranty expired in May, 2021... July 2021, 38,700 miles - alternator dies. April 2022, 43,573 miles Alternator dies again. Diagnosed due to oil leaks. May 5, 2022, 44,700 miles - replaced both intake manifold gaskets, both valve cover gaskets and the intake plenum gasket. Leaving shop and radiator hose comes loose and is chewed by a pulley. Temporary repair while hose is ordered. December, 2022, the hose comes in and, while being replaced, shop finds a timing cover leak.
Good stuff!
Purchased a used 2018 XF Sportbrake S with just 7,500 miles and under 11 months on the road. I was intrigued with the Jaguar wagon after reading reviews, and seeing a black one on the dealer's lot a couple years ago. The Sportbrake wagon is pretty unusual, as I've read that Jaguar only sold around 250 of them since they were introduced in 2016. I really like the styling, to my eye it's a very handsome car. Great lines and rather conservative exterior design are a welcome contrast from the Lexus RCF I traded in. Overall the aesthetic is one I admire, and I think it will age very well. The fact the Jaguar XFs are different from the other midsize cars in their class is a selling point. Unique and classy. When I took the car home, I was initially excited and trying out all the features. The "S" model (the only trim available in the wagon) is loaded with options. I was playing with the "soft close" doors when the rear driver's side door malfunctioned and the door wouldn't close all the way. It would latch, but was slightly ajar. Naturally, this was troubling. However, the next day I was able to take the car to the dealer and the kind service manager resolved the issue by simply holding the door handle open and closing and holding the door shut. The soft close motor then reset, and the problem was solved. This initial incident activated my OCD, and my inner car critic started noticing small things that were concerning. The body fits were not quite the high standard I saw in my Lexus. Not horrible by any means, but a little wide and uneven in spots. Then there was a piece of rubber trim on the tailgate that wasn't tucked in all the way. Also, one of the rear seatbelts got hung up and wouldn't pull out. I did manage to get it functioning after some fiddling. Again, my OCD was on high alert. Overall, the interior is maybe a step down from my former car, with a few whiffs of cheapness. To be real about it, a car with an $80k-plus sticker price should be top notch in my opinion but I am willing to see this car as unique and different, and look for the areas where the Jag does shine. Now on to the good stuff. The car is very quiet and the driver's area is very nice with great-smelling leather seats, and sporty steering wheel and substantial-feeling switches on the center of the wheel. Most of the surfaces are soft touch, and the look and feel is reserved and high quality, if slightly ergonomically quirky (the window switches are mounted far forward n the armrest, and sort of a reach). The tech is very good, fast to respond and most functions that are not supported with hard buttons are just a tap or two away. The Apple Carplay works great, however you must use the USB cord to access that functionality. The Bluetooth works great, pairing with my phone easily, and so far has not broken connection. The car does seem to revert to playing the radio after turning it off, not sure if that's an issue or just the way it's designed. The car drives beautifully, and it handles great, with nice steering and fantastic body control over bumps and through turns. The supercharged V-6 is strong and smooth. The power is flexible and linear, and it has a nice deep exhaust note. The 8-speed transmission is better than the one in my old car, always seems to be in the right gear for the situation, and does not move to higher gears too quickly. It seems to always be in the right gear for the situation and operates imperceptibly in the background just like a good gearbox should. Good driving experience. The suspension is the perfect blend of comfort and control, soaks up the bumps with one movement and holds the car level in the turns. I really like the serene ride and it makes me not miss the Lexus’ firm, sporty ride too much. It has a more mature and refined ride quality. As you can imagine, the car gets a fair amount of attention. Most people have not seen one of these cars in person. I must say that I love the style of the car, very classy and there’s not a bad line on this car. I took it to a Cars & Coffee event the other day, and had a lot of positive attention. One guy told me this was the best looking car at the event, even amongst the German and Italian cars that were there. I agree.
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Love this car
This is the best vehicle I have ever owned. After buying a new car every year forever, I have kept this vehicle over 3 years and have no plans to replace it anytime soon. Comfort is excellent, fit and finish is outstanding and the handling is amazing. We live in a rural area with twisting roads and this handles as if on rails. The supercharged 380 horsepower V6 is potent and fast, combined with the 8 speed ZF automatic for lightning smooth shifts. Highway mileage is as high as 30 mpg, mixed driving nets almost 22. Does require premium fuel. Downside is residual value....after 3 years the vehicle is worth only 40 percent of the sale price. Of course, if it remains in the family, that may matter less.
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WowWonderful
Warranty for a used vehicle takes away the fear of past poor reliability ratings. The Luxury & Technology package sold us on the R-sport. Upon purchase in TX drove it home to CA & thoroughly enjoyed the smooth ride & handling characteristics. The upgraded sound system is fabulous.
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Price of Prestige
Jaguar, the brand known for prestige and comfort, or at least that's what I thought when I took my business to the dealership to pay the price for a New Jaguar XF. It has only been a year and half since I've owned my vehicle, and although the relationship started off great, it quickly deteriorated. Starting with electrical problems when my windows wouldn't roll down. There are already issues with the spark plugs misfiring, there have been two recalls I've been notified of. It's like paying for a 5 star hotel only to end up with no hot water and dirty sheets in the room. The embarrassment associated with driving an expensive vehicle I spent a ridiculous amount of money on for such poor quality work makes me feel as if I've been tricked. I feel as if I've paid the price for an emblem, not a car worthy of that price tag.
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