Used 2019 INFINITI QX60 SUV Consumer Reviews
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My Wife Loves it but-----
Fancy Datsun , 09/05/2021
2019 INFINITI QX60 PURE 4dr SUV AWD (3.5L 6cyl CVT)
32 of 32 people found this review helpful
The wife loves it but there are a few things to consider before buying a 2019. If you do any routine maintenance yourself this is not the car for you. Simple things on other cars like changing a filter are complicated and difficult by design. For example, the cabin air filter which is usually easy is located under panels. You have to remove the panels on the passenger side of the dog box then blindly stick your hand in there and fight to get it in and out. It is the only vehicle that I have ever had that even makes if tricky to check your own oil. If you do everything at the dealer you need to know that it is not service friendly. Like most modern cars it has synthetic oil. There are many benefits to synthetic oil like extended interval times on oil changes. Not on this. The book says 5000-7500 miles that is OK for synthetic blends but not for synthetic. Just a waste. The dealer insists on oil changes every 3000 miles. That is the norm for standard oil. When I mentioned that the advisor he said OK 5000 would be OK. Not OK as synthetics are typically changed every 10,000 miles. Feels set up to help the dealer make money that they shouldn't on maintenance. Also, it lacks basic features that you would find on most cars but expect on a luxury car. There is no digital speedometer, old school needle and gauge. No tire monitoring system. You would have to check the air in your tires with a gauge. There is an alert that comes on when a tire is low. It is noisy with pronounced road noise that you would expect in a budget car. So what I like about this car. Very impressive turning radius. It turns on a dime. It is comfortable. Some people might not like this but I do---the Pure model has faux (fake) leather for the seats. I noticed that after a year they are perfect with no wear, creases of marks. High quality vinyl that holds up well with kids, car seats and food everywhere. When driving at night there are some neat little lights in the cab that light up important areas like the drink holders and phone storage area. The charger in the phone storage area has a charging port that does not hook up to the radio so it does not turn off whatever is on. Lastly, a big factor for this purchase is the tremendous depreciation. We bought it 1 year of with 14K miles for $29K. The new ones of the same year had a sticker of $49K. So you save a whole lot when it is used but still feels new. My wife really loves it. I have not mentioned the things to her that I do not like as in the long run they don't matter. It is a good value used. It is a fancy Pathfinder so you get Nissan quality with a little ginger. It handles great in the snow we have AWD. Cannot be compared to other cars in its class like a Lexus or BMW. A good buy used due to the depreciation. I hope that they reviews helps someone decide. And------it looks good!
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If you don't own a smartphone, it's a good car
Xanekka, 11/30/2018
2019 INFINITI QX60 PURE 4dr SUV (3.5L 6cyl CVT)
105 of 111 people found this review helpful
It's a good and spacious car. I like it as a thing that carries me from point A to B comfortably. The problem is I own a smartphone. I want to listen to podcasts when I drive. And the audio keeps cutting off. (It has a non-navi system to those who are interested.) My dealership people were nice, so I went to them to investigate this Bluetooth problem. Here's what I learned. Infiniti does NOT support all the Bluetooth profiles and it does not support all the phones. Which is weird because Bluetooth is a standard and it's supposed to solve that problem. The solution that they recommended was to use a 3.5mm audio cable. Tough luck for me because the two phones that I own are Pixel 2 XL and iPhone 7 Plus. Neither have a headphone jack. So, the dealership recommended that I call the Infiniti Consumer Affairs. They troubleshoot me through a process which resulted in "you are using unsupported phones" for audio streaming? Okay, it's Nov 2018. One of my phones is a year old and the other two years. I like the car enough and I am already stuck in a lease, I might as well upgrade my phone, I thought. So, I asked the nice lady from the Infiniti Consumer Affairs, I am going to get a new phone. Please tell me which phone to get. I am open to switching carriers too. She was kind enough to go through the list for me. Let's start with Apple: iPhone XS (not supported), iPhone XS Max (not supported), iPhone XR (not supported), iPhone 8 (not supported), iPhone 8 Plus (not supported). Now, Google. None of the Pixel phones are supported. Next, Samsung. Note 9 (not supported), S9+ (not supported), S9 (not supported), S8+ (not supported), S8 (not supported). At that point, the poor lady from Infiniti Consumer Affairs gave up, rightly so and told me that I would get a call from the Infiniti Bluetooth division, which I haven't heard from yet! So, right now, I am driving around in a $46,000 "luxury" vehicle with technology from 2003. Again, it's a good car with a serious technology problem.
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Comfort over sport
Dale, 10/30/2018
2019 INFINITI QX60 LUXE 4dr SUV AWD (3.5L 6cyl CVT)
52 of 56 people found this review helpful
Make sure you drive the vehicle at night, because the surround camera view does NOT employ the use of the lighted entry features offered with luxury options. In other words, the side looking cameras can't see anything at night and are completely blind unless there is a significant external light source where you're parking. Vehicle entry is also "old school" even though the car illuminates nicely when you approach, you're still required to press a button to unlock doors, which is not the case in the lower model QX50 which automatically unlocks when you grab the handle. Also, the radio doesn't stay on when engine is turned off, unlike the lesser model QX50, it violently shuts everything off, and there is no way for you to go directly from running to Accessory mode. Infiniti advertises the Sensory package supports Dolby Digital 5.1 ("decoding"), but the stereo manufacturer (Bose) confirmed that this is false and an oversight by marketing, for that feature was removed back in 2017 in favor of a more "entire cabin friendly" surround solution. There are features that allow you to select a "driver centric" auditory configuration, but this falls way short of true surround as one might experience from the Bose Panaray system in other vehicles. Finally, make sure the dealer demonstrates everything in your potential purchase as there are audio and video AUX features that may, or may not work as advertised.
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My Infiniti QX60 is outstanding!
Jim from CA, 05/24/2019
updated 12/11/2023
2019 INFINITI QX60 LUXE 4dr SUV AWD w/Prod. End 9/18 (3.5L 6cyl CVT)
56 of 64 people found this review helpful
There is a reason that Consumer Reports just rated the Infiniti QX 60 in the top three of luxury three row SUVs! We have now had our 2019 white Infiniti QX60 for two years and have driven it through deep snow in the Sierras for two weeks as well as been on dirt roads in the desert. AWD is fabulous...I tried but could not break the wheels loose in snow. The AWD is intuitive and the best we have ever uses for an SUV. I also researched Audi Q7, MB, Porsche SUVs too, and the QX 60 plush seats, great NAV, ease of controls, and driver assist is every bit as good as any manufacturer...but at $10k less! We have had it loaded with skis, luggage, beer, food, and our dog and it still got 26 MPG on a freeway trip. This SUV ride is just as luxurious as my neighbors $90K Range Rover, on and off road. Not only that, I can get my ten foot surfboard inside the car with the nose on the dash. Hilarious, right? The audio system is the best we’ve ever owned, transmission is outstanding and this QX60 has no problem passing cars at 90 mph. It feels like going 50! On top of all of the great features...Infiniti offers 4 yr 60K miles...the best of any company, too. Lastly our last car was a 2016 Acura MDX and this Infiniti QX60 is better in multiple ways even though the Acura was great. Lastly, I think Edmunds is a great resource, but with caveats. Consumer Reports is the same. They rate cars by multiple factors...but don’t always address depreciation...which is a big factor. Here is an example: Audi Q7, Porsche Cayenne, MB SUV all depreciate between $10K and $15 k in the first year alone. In 2018 my friend bought a 2017 Audi Q7 with 20K miles on it for $53K. That car sold new for $68k. That is a big hit on the original owner if one does the math. And Range Rover? Are you kidding? That $85K SUV can lose $35 k in two years in depreciation.
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Snazzy Ride
Tanya, 03/28/2020
2019 INFINITI QX60 LUXE 4dr SUV AWD (3.5L 6cyl CVT)
8 of 8 people found this review helpful
I had a 2016 Infiniti QX60 and recently bought the 2019 Infiniti QX60 Luxe and love it! My only issue with the car is when it gets cold, the windows sometimes don’t roll back up because the motor is too cold.
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