Used 2020 INFINITI QX50 Consumer Reviews
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I am loving this car!
MZJ, 01/13/2020
2020 INFINITI QX50 LUXE 4dr SUV AWD (2.0L 4cyl Turbo CVT)
78 of 81 people found this review helpful
This car was not even on my radar. I thought it was too small for my 6'7" husband, but the salesperson told me it had been redesigned and that the inside had more room! Indeed it did! We tried over a dozen cars from luxury to large SUV's. This 2020 QX 50 places more items on it's sleek dashboard and leaves more leg and shoulder room in the cabin of the vehicle. The power seats have so many adjustments that my husband has as much headroom as in did in our late model Mercedes 450! The seats are comfy, the technology is sweet, it has Apple Play, blind spot warning, lane warnings and the engine has pep!! I was used to a 8 cylinder Jeep and Benz and this sweet ride is just as smooth and much easier on the wallet for gas! It looks small on the outside but don't let that fool you! The back space is very big and the back seats have a 60/40 split! Infiniti gives you road service and live traffic for four years. I have had no buyers remorse and each time I drive the car I am happier than the time before!
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GOOD DEAL FOR THE MONEY
Bob D, 03/14/2020
2020 INFINITI QX50 LUXE 4dr SUV AWD (2.0L 4cyl Turbo CVT)
63 of 66 people found this review helpful
My current lease was almost up and I decided I wanted an suv this time around. I liked the look of the QX50 but I didn't like all the poor reviews of the 2019 model on Edmunds. I decided to test drive the 2020 model to see if any of the problems of the 2019 might have been corrected. I was impressed with the ride and size but really impressed with the power of the new engine. I had no problem with the cvt transmission at low or high speeds. My current car is a three litre 300 twin turbo which I love, yet I see no noticeable differance in power. Yes, I did have a problem with the light steering feel but I changed the setting from standard to sport in the settings option screen and it tightened up to my liking. I really was surprised to like this suv. I live in the city so I never expect good gas mileage from any vehicle and this one is no different. You are always stopping for lights or stop signs so there is just no way you are going to see good mileage. On the highway it's just the opposite. I'm getting almost 30 MPG and the ride is great. The power is very acceptable at any speed. I also found no power lag going up hills which many complained of with the cvt transmission. Many nice features for the money. All in all I'm very happy and surprised with this suv.
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2020 INFINITI QX50 for sale near you
Showing 3 of 26 listings
- ESSENTIAL 4dr SUVMSRP: $20,980In-stock online
- ESSENTIAL 4dr SUVMSRP: $25,491In-stock online
- LUXE 4dr SUVMSRP: $23,998In-stock online
See all 26 listings
Great Luxury SUV
Nikki, 02/11/2020
2020 INFINITI QX50 SENSORY 4dr SUV AWD (2.0L 4cyl Turbo CVT)
48 of 52 people found this review helpful
I was in the market for an SUV as I had only ever driven coupe vehicles. I had test driven the Inifinti QX50, Acura RDX, Audi A3 & Nissan Murano (in that order). All I can say is how the QX50 really set the bar high for the others. It's a smooth ride. We've already taken it up to the cottage and it was dream on both the highway and side roads. The seats are also so comfortable. The BOSE stereo system and panoramic roof is also a beautiful touch - it adds a lot of natural light inside the car (my interior is black). A full tank gets around 600km. Only dislike is the gas requirement is premium. It was a pricey purchase, but I don't regret it for a minute, I also plan to have it for as long as possible.
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Electrical Wiring & Other Issues
C.Y., 02/14/2021
2020 INFINITI QX50 LUXE 4dr SUV (2.0L 4cyl Turbo CVT)
11 of 11 people found this review helpful
• Backup sensor warning light randomly comes on when sitting at a red light. Took it to the dealership in December 2020 and sensor has not come back on. • Both screens went completely blank yesterday, 2/13/21. This is the 2nd time since my purchase on 7/4/2020. • Both screens have frozen up and will not unfreeze unless I restart the vehicle. • There is a wind sound during highway driving. Unsure where it is coming from. • Overall I am happy w/the vehicle thus far. The electrical issues need to be addressed. I’ve scheduled an appointment with Infiniti of Tampa 2moro to look at my blacked out screens. The gentleman I spoke with yesterday states they have been receiving many service requests to address the blacked out screens.
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Comfy Cozy
Ted, 07/23/2020
2020 INFINITI QX50 LUXE 4dr SUV (2.0L 4cyl Turbo CVT)
14 of 15 people found this review helpful
It’s very comforting ride...Downside no wireless connection to Apple Car Play.
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Bad gas smell
Debbie, 04/12/2020
2020 INFINITI QX50 ESSENTIAL 4dr SUV AWD (2.0L 4cyl Turbo CVT)
30 of 34 people found this review helpful
Very bad Gas smell when parked in garage. Dealer ‘claims’ they are not aware of the issue. Many posts online for the same issue with the 2019 so the issue is ongoing. Beware....
Problem with electronic system
L, 03/12/2021
2020 INFINITI QX50 SENSORY 4dr SUV AWD (2.0L 4cyl Turbo CVT)
13 of 14 people found this review helpful
Apparently when you drive QX50 and have iPhone this is where the problem starts. While you are on the road, all electronic system and all the screens in your car all of a sudden go black and restart. The phone gets disconnected and even the maps sometimes gets lost after restarting. Very inconvenient when you are on the phone or using GPS. Especially frustrating when it happens a few times in a row. Sometimes you cannot even count how many times it happens during your trip. Infiniti Canada doesn't want to do anything about it and blame your phone and phone provider.
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Great Truck
CCYOUNG , 06/14/2020
2020 INFINITI QX50 LUXE 4dr SUV (2.0L 4cyl Turbo CVT)
18 of 21 people found this review helpful
Absolutely love this truck! My truck drives great and I don’t have the issue of the light steering wheel that others have noted. I test drove two at two different dealerships the first one did have the light steering but my second one didn’t. It appears that this problem is car dependent and not across the board. I would recommend test driving several.
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Lots of Electronics
Johnny Mc Philly , 12/02/2020
updated 06/04/2021
2020 INFINITI QX50 LUXE 4dr SUV (2.0L 4cyl Turbo CVT)
6 of 6 people found this review helpful
I've had my QX 50 for about 3 weeks now. I'm just starting to become comfortable with all of the electronics. The size, ride and feel of the car are great. The electronics for the gear shift, the climate, radio and safe driving take some getting used to. I find myself shifting from Drive to Reverse when looking for Neutral. The gear shifter is like a joy stick, but I'm not a gamer so it's not intuitive for me. But I'm getting there! Love the two years free maintenance deal and the 4 year warranty. Overall I'm happy with my new car.
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POS
Amanda , 02/23/2023
2020 INFINITI QX50 PURE 4dr SUV (2.0L 4cyl Turbo CVT)
6 of 6 people found this review helpful
I had a 2012 Infiniti G37XS and it was great! It had a leaking issue with the moonroof but other then that was a wonderful car. My new 2020 GX50….. wow! This car is such a piece of crap! It’s like they are [non-permissible content removed] now but still way over priced. I will NEVER buy another Infiniti and I can’t wait to unload the one I have as soon as I can! The turbo sounds like a dying animal, alignment already has issues after getting it aligned one month ago. The CarPlay only works half the time and I have spent so much money buying actual APPLE brand cords but it still don’t work. Problems with oil pressure and the interior is much less quality then my old car. It’s so sad. This was my favorite car brand for many years. Don’t spend the money on this [non-permissible content removed] brand. Over priced Nissans lol I feel like a fool for how much I raved about this car brand.
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Electronic problems
Jay, 01/21/2021
2020 INFINITI QX50 LUXE 4dr SUV AWD (2.0L 4cyl Turbo CVT)
13 of 15 people found this review helpful
Ac works when it wants too, it’s a software glitch where the dealer has to reset the computer to get the ac to work. Obviously the technology is garbage. I’m noticing electronic problems occur from having usb c cables and usb cables in use for apple car play or android car play. Don’t use them you will create electronic problems when charging your phone. Check engine light comes on randomly and goes off. The service centers are [non-permissible content removed]. They are overwhelmed with customers and don’t give loaner cars until they find a good enough reason too.
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AWD Edition 30 Nightmare
Tom, 07/29/2020
2020 INFINITI QX50 ESSENTIAL 4dr SUV AWD (2.0L 4cyl Turbo CVT)
42 of 53 people found this review helpful
This is my 4th Infiniti and my last. I have had this vehicle one month and it has 495 miles on it. My last car was a Infiniti Q50 Red Sport AWD and in looking for a new car I wanted three main things: lower monthly lease payment, smoother ride and better gas mileage. With my QX50, I have achieved one, a lower payment. My car has the 20 inch wheels with those lousy run flat tires and my QX50 is THE WORST RIDING CAR I HAVE EVER OWNED! I feel every road imperfection with authority and if I drive over any sort of bump, I am met with a loud suspension THUD, the ride in my new car is horrendous. The ride in my car is so bad that I am going to take it to the dealer to see if something is wrong with the suspension. The gas mileage is the next problem (of many), I have not put the car in sport mode yet and have been driving very gently as I am breaking the car in an I am getting 19.7 avg MPG?? Really?? I thought the variable compression turbo engine and pathetic CVT was supposed to provide best is class MPG or close to it-NOT. Now onto the electrical multitude of issues: sometimes my car locks by pushing button on door handle-sometimes it doesn’t, sometimes my phone pairs to car-sometimes it doesn’t, sometimes my climate control temp setting and audio channel displays on the lower part of he upper screen-sometimes it doesn’t, sometimes my lower screen takes forever to load-sometimes it doesn’t, sometimes my saved driver settings per my smart key are there-sometimes I have to reset all of my preferences (yes I am using the same key).Today my lower in-touch control screen never turned on so I had no controls to any electronic functions of the car-no audio, no nav destination input, no climate control display. The mobile in touch app will not pair with my car. My upper navigation map screen will turn on-sometimes it doesn’t. Shall I continue with the problems? I certainly can... Again this is my 4th and last Infiniti, I am now actually hoping for more continual problems so I can get lemon law. But at least I accomplished one of my three goals with a new car, a lower payment. Man do I wish I would have selected a different manufacturer and model for a higher payment... Maybe my expectations are too high as I have had the car a month...
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I DESPISE THIS CAR
Murphy Hudson, 01/19/2021
2020 INFINITI QX50 SENSORY 4dr SUV AWD (2.0L 4cyl Turbo CVT)
8 of 9 people found this review helpful
Tech package is the most counter intuitive of any car I’ve ever driven. The driver’s seat is impossible to adjust so that the headrest and vertical angle fit. You either have to drive with the seat fully upright to lean your head back, or put the seat in a gansta lean. It just sucks.
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Top notch car
Mina, 05/04/2020
2020 INFINITI QX50 LUXE 4dr SUV (2.0L 4cyl Turbo CVT)
9 of 11 people found this review helpful
The 2020 model has all the updated infotainment, great sound system, comfortable seats, and is a smooth ride. The new Infiniti’s have a great sporty look and it’s very easy to drive.
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Windy sound
Debbie, 12/05/2020
2020 INFINITI QX50 PURE 4dr SUV AWD (2.0L 4cyl Turbo CVT)
8 of 11 people found this review helpful
I love everything about the car so far that I just except for the wind noise front passenger window it is very loud and annoying and they are telling me that there is nothing they can do about it sounds to me like a factory defect Since I tried another one and it did the same thing
Poor performance and design
NeverInfiniti, 01/09/2023
2020 INFINITI QX50 ESSENTIAL 4dr SUV AWD (2.0L 4cyl Turbo CVT)
4 of 5 people found this review helpful
The CVT engine is mostly just noise and very slow to respond - sounds good, but doesn't go anywhere. It revs high but will will practically crawl in response. And the interior is poorly designed. The cup holders are very tight and right in front of phone charger. And no place for phone. The dual display often doesn't work (something wrong 1x/weekly). And the TomTom navigation interface is incredibly outdated. Hard to believe it is 2023 and this is still what they offer...display looks like its from 1990's or early 2000's. Overall, very poor performance and poor interior use of space and outdated tech. I will NOT buy Infiniti again nor will I recommend it.
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Things I don't like on my QX50
KennyD, 09/24/2020
2020 INFINITI QX50 ESSENTIAL 4dr SUV (2.0L 4cyl Turbo CVT)
10 of 18 people found this review helpful
I did not know what run flat tires were when I purchased the vehicle. When I got to the finance person he put the feat of god in me if I did not take the insurance on the the tires & rims. I own the car at that point, so I went to 4 tire shops around town to see if they carry these tires. I was told they could get them but it would take a day or two. You get no spare or jack with the car. If you are on vacation in the country and there is no dealer around plan on staying til the local tire shop finds you one. The steering on this car is electronic not hydrolytic and is tight and responsive it drifts at high speeds. I wanted to buy the car after the lease but will turn it in because of the tires which are expensive to replace.
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Its Ok
Brian, 06/14/2020
2020 INFINITI QX50 SENSORY 4dr SUV AWD (2.0L 4cyl Turbo CVT)
8 of 17 people found this review helpful
Test drove a QX50 Sensory today since my Volvo XC90 lease is coming to an end. I must say, it does drive well 7 styling is great. Unfortunately its 2020 & a car MSRP of 54k with something as simple as wireless phone charging is just unacceptable in a "Luxury" brand
Don’t buy Pre-paid maintenance
Ann, 06/21/2023
2020 INFINITI QX50 AUTOGRAPH 4dr SUV (2.0L 4cyl Turbo CVT)
3 of 6 people found this review helpful
I’ve driven Lexus SUV’s for the past 10 years & moved over to Infiniti for trunk size. The ride is hard and putting car into neutral is a challenge. The worst part, was we purchased pre paid maintenance agreement & when it came to getting my $999 30,000 service they refused to pay since I was at 31,000. It is no where in contract that it must be exactly at 30,000. I will never buy Infiniti again.
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Qx50 30edition
Lacy m Acworth ga, 08/23/2024
2020 INFINITI QX50 ESSENTIAL 4dr SUV (2.0L 4cyl Turbo CVT)
1 of 1 people found this review helpful
So far this has been the most reliable and comfortable luxury suv I’ve owned . Very happy with this purchase I’ve had bmw Audi and nxlexus this has been most reliable. I bought it new in 2020 so I’ve had it a while now . No problems but with that being said I still got an extended elite infinity factory warranty singers is my daily driver.
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The deal was on point
LI Saint, 01/27/2025
2020 INFINITI QX50 LUXE 4dr SUV (2.0L 4cyl Turbo CVT)
1 of 1 people found this review helpful
Pros:- able to select drive modes (standard/personal/sport/eco) Numerous personal settings through the Infiniti Touch services (can really personalize the vehicle) Updates available through Infiniti for navigation and other services Key fob personalization Gas mileage (averaging 23.7 mpg so far) All around driving/ blind spot monitoring with indicator lights and driver notifications All around comfortable ride with infinite steering wheel and seat adjustments (heated seats really heat up!) Tons of cargo space A lot of 12v outlets (really convenient in the cargo area) Cons:- Have to reset the preferred driver settings (radio/maps) first through the guest then through me everytime I get in. Even took it to the Infiniti dealership and the local "tech no" technician couldn't get pass this. So the procedure is get in, start the vehicle, hit guest, let that take effect, buckle up, hit my preferred settings, let that take effect, drive off. Sounds complicated but I have managed to get it down to 1-2 minutes. Premium fuel required (costly to say the least...1/2 tank fill ups are the norm for me) NO SPARE. Even though run flats are installed ($400 each at the dealership!!!) I still can't wrap my mind around the fact of knowing a spare is not available.
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Strong Mold smell From Air Conditioning
SancheAr, 11/13/2022
2020 INFINITI QX50 ESSENTIAL 4dr SUV (2.0L 4cyl Turbo CVT)
2 of 5 people found this review helpful
Purchased this Used 2020 INFINITI QX50 with 11,000 miles. After a week we noticed a strong stench of mold coming from the A/C when I first start the vehicle and then mold smell will disappear after 10 or 15 minutes. Took the vehicle back to Naples Infiniti several times and they weren't able to correct the problem. Own this QX50 for more than a year and is garage kept. Lucky for me that I have other vehicles and don't have to drive this one often. Also, due to the shortage of chips and vehicles to choose from, I paid the same price as a brand new 2022. I'm extremely disappoint with this purchase! I recommend be extra careful when buying a used vehicle (especially in the state of Florida after Hurricane Ian.
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wind noise
salinas, 03/28/2020
2020 INFINITI QX50 LUXE 4dr SUV (2.0L 4cyl Turbo CVT)
3 of 10 people found this review helpful
wind noise on the front passenger side window
Great Crossover
Stan, 10/20/2020
2020 INFINITI QX50 PURE 4dr SUV (2.0L 4cyl Turbo CVT)
1 of 3 people found this review helpful
Awesome vehicle.
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Cooke
Cooke, 05/02/2020
2020 INFINITI QX50 LUXE 4dr SUV (2.0L 4cyl Turbo CVT)
1 of 12 people found this review helpful
Great Car
Great Car for the Price
Jesus, 07/13/2023
2020 INFINITI QX50 LUXE 4dr SUV AWD (2.0L 4cyl Turbo CVT)
0 of 2 people found this review helpful
Bought this car used at Glendale Infiniti and so far it’s been amazing , would also like to point out the AWD system is very noticeable in thsi car
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