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Used 2020 INFINITI QX50 Consumer Reviews

3.3 out of 5 stars
26 reviews

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Cons
1 out of 5 stars

Electronic problems

Jay, 01/21/2021
2020 INFINITI QX50 LUXE 4dr SUV AWD (2.0L 4cyl Turbo CVT)
13 of 15 people found this review helpful

Ac works when it wants too, it’s a software glitch where the dealer has to reset the computer to get the ac to work. Obviously the technology is garbage. I’m noticing electronic problems occur from having usb c cables and usb cables in use for apple car play or android car play. Don’t use them you will create electronic problems when charging your phone. Check engine light comes on randomly and goes off. The service centers are [non-permissible content removed]. They are overwhelmed with customers and don’t give loaner cars until they find a good enough reason too.

Safety
3 out of 5 stars
Technology
2 out of 5 stars
Performance
2 out of 5 stars
Interior
3 out of 5 stars
Comfort
4 out of 5 stars
Reliability
2 out of 5 stars
Value
3 out of 5 stars
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1 out of 5 stars

AWD Edition 30 Nightmare

Tom, 07/29/2020
2020 INFINITI QX50 ESSENTIAL 4dr SUV AWD (2.0L 4cyl Turbo CVT)
42 of 53 people found this review helpful

This is my 4th Infiniti and my last. I have had this vehicle one month and it has 495 miles on it. My last car was a Infiniti Q50 Red Sport AWD and in looking for a new car I wanted three main things: lower monthly lease payment, smoother ride and better gas mileage. With my QX50, I have achieved one, a lower payment. My car has the 20 inch wheels with those lousy run flat tires and my QX50 is THE WORST RIDING CAR I HAVE EVER OWNED! I feel every road imperfection with authority and if I drive over any sort of bump, I am met with a loud suspension THUD, the ride in my new car is horrendous. The ride in my car is so bad that I am going to take it to the dealer to see if something is wrong with the suspension. The gas mileage is the next problem (of many), I have not put the car in sport mode yet and have been driving very gently as I am breaking the car in an I am getting 19.7 avg MPG?? Really?? I thought the variable compression turbo engine and pathetic CVT was supposed to provide best is class MPG or close to it-NOT. Now onto the electrical multitude of issues: sometimes my car locks by pushing button on door handle-sometimes it doesn’t, sometimes my phone pairs to car-sometimes it doesn’t, sometimes my climate control temp setting and audio channel displays on the lower part of he upper screen-sometimes it doesn’t, sometimes my lower screen takes forever to load-sometimes it doesn’t, sometimes my saved driver settings per my smart key are there-sometimes I have to reset all of my preferences (yes I am using the same key).Today my lower in-touch control screen never turned on so I had no controls to any electronic functions of the car-no audio, no nav destination input, no climate control display. The mobile in touch app will not pair with my car. My upper navigation map screen will turn on-sometimes it doesn’t. Shall I continue with the problems? I certainly can... Again this is my 4th and last Infiniti, I am now actually hoping for more continual problems so I can get lemon law. But at least I accomplished one of my three goals with a new car, a lower payment. Man do I wish I would have selected a different manufacturer and model for a higher payment... Maybe my expectations are too high as I have had the car a month...

Safety
2 out of 5 stars
Technology
1 out of 5 stars
Performance
2 out of 5 stars
Interior
1 out of 5 stars
Comfort
1 out of 5 stars
Reliability
1 out of 5 stars
Value
2 out of 5 stars
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2020 INFINITI QX50 for sale near you
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2 out of 5 stars

I DESPISE THIS CAR

Murphy Hudson, 01/19/2021
2020 INFINITI QX50 SENSORY 4dr SUV AWD (2.0L 4cyl Turbo CVT)
8 of 9 people found this review helpful

Tech package is the most counter intuitive of any car I’ve ever driven. The driver’s seat is impossible to adjust so that the headrest and vertical angle fit. You either have to drive with the seat fully upright to lean your head back, or put the seat in a gansta lean. It just sucks.

Safety
4 out of 5 stars
Technology
1 out of 5 stars
Performance
3 out of 5 stars
Interior
3 out of 5 stars
Comfort
1 out of 5 stars
Reliability
3 out of 5 stars
Value
2 out of 5 stars
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5 out of 5 stars

Top notch car

Mina, 05/04/2020
2020 INFINITI QX50 LUXE 4dr SUV (2.0L 4cyl Turbo CVT)
9 of 11 people found this review helpful

The 2020 model has all the updated infotainment, great sound system, comfortable seats, and is a smooth ride. The new Infiniti’s have a great sporty look and it’s very easy to drive.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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2 out of 5 stars

Windy sound

Debbie, 12/05/2020
2020 INFINITI QX50 PURE 4dr SUV AWD (2.0L 4cyl Turbo CVT)
8 of 11 people found this review helpful

I love everything about the car so far that I just except for the wind noise front passenger window it is very loud and annoying and they are telling me that there is nothing they can do about it sounds to me like a factory defect Since I tried another one and it did the same thing

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