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Used 2013 INFINITI JX JX35 4dr SUV AWD (3.5L 6cyl CVT) Consumer Reviews

3.8 out of 5 stars
52 reviews

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4 out of 5 stars

Great Overall!

Erika K., Boerne, TX, 05/07/2016
INFINITI JX JX35 4dr SUV AWD (3.5L 6cyl CVT)
4 of 4 people found this review helpful

I bought this car blindly without test driving so overall I am happy. However after reading other reviews and driving it for 2 months I can agree with them on some issues. For example, the acceleration is very disappointing but it helps that I have controls to switch to sport if I want to go faster because on ECO it goes at a snails pace. The controls for radio, air and phone are to far spaced and as a female my hands do not fit in the little compartment to charge my phone. The aux cord in the console is in the most awkward spot and is difficult to access. The Bluetooth rarely works correctly which is very annoying. We also have the entertainment/tech package and the way he dvd system works is also awkward with too many steps just to watch a dvd. My car is still under warranty and the leader in the back seat is splitting and spreading, I eager to see if Infinity will do anything about it. Also l, the look of the vehicle is pretty much s station wagon so I wish it was more stylish. On the bright side it is roomy and the 3rd row is easily accessible and my husband or 14yr old son can sit comfortably back there. Overall it's a good value and recommend to others.

Technology
3 out of 5 stars
Performance
3 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
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4.63 out of 5 stars

Lexus RX350 with 3 rows of seats

alexko, Belmar, NJ, 12/31/2012
INFINITI JX JX35 4dr SUV AWD (3.5L 6cyl CVT)
8 of 10 people found this review helpful

Comfortable cruiser

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4.88 out of 5 stars

Not much to find fault with

edhryb, New York, NY, 08/28/2012
INFINITI JX JX35 4dr SUV AWD (3.5L 6cyl CVT)
9 of 12 people found this review helpful

Up to 5,000 miles on my JX. Really a great overall package. Perfect for a 4 person family who needs to carry and extra child here and there. Flexible cargo, nice handling and power, an awesome interior design, nice exterior, great electronics (NAV, entertainment, camera and warnings). Not much competition out there until Acura updates the MDX. Really a pleasure to drive for a long weekend, to the beach, around town, etc. Had a minor rattle that dealer had to fix but everything else has been perfect. Style is a matter of taste but I love my liquid platinum. Added roof rails and mud guards. Also, love the rims. Why do so many American-designed cars go with flashy chrome instead?

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5 out of 5 stars

So Impressed !!!! Glad I purchased the JX 35 :-)

ritabeeta, Virginia Beach, VA, 06/24/2012
INFINITI JX JX35 4dr SUV AWD (3.5L 6cyl CVT)
7 of 9 people found this review helpful

I purchased my JX 35 in May 2012. I am so impressed with it. Forget about the comments regarding the pick up, this baby moves. I traded in a 04' Expedition. Took it on the road to NC, didn't realize how fast I was going, the ride is so smooth. excellent on fuel. I am so very happy. I test drove the Enclave, MDX, and SRX. There is no comparison. Had my heart set on the SRX until I drove this SUV. Salesman did such a great job of introducing me to the features. I am still learning something new everyday. Get off the fence and test drive this SUV, you will not be sorry.

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3.25 out of 5 stars

multiple repairs without satisfaction

jkwind, Waterbury, CT, 06/29/2013
INFINITI JX JX35 4dr SUV AWD (3.5L 6cyl CVT)
5 of 6 people found this review helpful

I purchased my car in November 2012. Within a few months, I had a problem with a rattle underneath the back seat. After taking it for repair, the shop informed me that they fixed the problem. The problem recurred again and this time they informed me that they had to remove the dash to fix the problem. The car has been back for repair five times for the same issue without addressing the problem successfully. My efforts to have the manufacturer buy back have been fruitless. This car is a a disappointment and the customer service is very poor. This is not what I expected after spending so much much for a luxury car. Customer care service did a very poor job in dealing with my problem.

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