I have loved the excellent layout of the Vera Cruz. However, the car is only 7 months old and the sterring wheel started peeling. It was replaced at no charge. Now both of the front leather seats are showing wear and once again, it is supposed to be replaced at no cost, however, what's to stop this from happening again. The mileage is fair and the ride is a little choppy at 30-35 miles. Otherwise, it's a great car but I am concerned about the quality of the interior. The dealer finally admitted that he has seen the seats in other Vera Cruz's do this in the past. Why hasn't Hyundai fixed this? Would I recomend this car, the jury is still out?
Three days ago my 2011 Veracruz with 27K miles just quit while on the road. It had a total electronic chassis failure. First the ECM warning light and then all the warning light and then car came to a stop. Towed to dealer, the next day I was told it was a loose battery cable(??), strange since no one had touched it. Drove it out next day before I got into the freeway, same thing, car quit, same warnings. Towed to dealer. They said they had 3 code and it has a throttle position sensor, after they changed it they called and said that was not it. Need to keep the car and see what it is. Three days without a car, dealer has offered to rent one though. Car is totally unreliable to take out.
We purchased the 2011 Veracruz over the weekend and so far love it! After driving several other higher end models the comfort and value here outshines even the luxury brands we'd driven. For the feel of driving on a cloud while keeping my budget on the ground, this couldn't be beat!
I bought a new 2011 Veracruz limited and very shortly after I got it I started having problems. The brakes would make a very loud grinding and knocking sound, that is a safety hazard. The stereo system was not nearly good enough to pay the extra money for that upgrade. This car was taken back to Hyundai 5 times to get the brakes fixed. Hyundai sent a factory rep to look at the problem. This rep would not even take a wheel off to look at the brakes. All they would say is this is normal. I own another Vercruz and drove others and this is not normal. Hyundai never would fix the brakes. I had to get rid of the car before we had a wreck due to brake failure. I would not recommend this car.
This is my third SUV. I've owned the Toyota 4Runner and Sequoia. I'm much happier with the Veracruz! I just made a trip to Oklahoma City from St Louis. I averaged 22.5 mpg. A lot better than the Sequoia's average 15 mpg! The ride is smooth and quiet. My friend came along and brought a mobility scooter. It fit in the back perfect, plus left enough room for luggage. It took awhile for the car to cool down in the 95 degree heat of Ok City, but the a/c is very good. I can't make up anyone's mind about a Korean automobile, but I'm very happy with the Veracruz. Best of luck to any of you considering an SUV.