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Used 2021 Honda Pilot Consumer Reviews

3.9 out of 5 stars
84 reviews

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Cons
4 out of 5 stars

Good but disappointing

Jayinok67, 09/22/2021
updated 09/25/2023
2021 Honda Pilot EX-L 4dr SUV (3.5L 6cyl 9A)
5 of 6 people found this review helpful

Bought a 2017 Honda Pilot, loved it except for the huge cup holders. Will not hold a standard bottle or cup without them flopping around. The previous pilot I had, had rubber flaps the stabilized a smaller drink. Couldn’t believe they did away with such a simple but important item. So was hoping the 2021 had them put back in. Nope!!! So I have to have them full of napkins to keep the bottles still. Second, the ‘17 had this really cool feature, a blind spot camera. Simply the best accessory I’ve ever had in any vehicle. Could switch it on on stop and go traffic to see when to change lanes. It was great. To my dismay the new ones no longer had it. Argh!!! Why would Honda do away with the coolest and best safety device “ever”? And replace it with a herd to see little light on the passenger door. Whomever was responsible for this change should be fired immediately. There’s no excuse. Then they have the ever so hated adaptive cruise control. Almost made me have a wreck the first day I had the new vehicle. Needless to say, I went straight to the dealership and had it disabled. Otherwise it will take some getting use to with the other new features, like lane departure. Overall satisfied, but very disappointed.

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

PILOT SE

TAB, 04/08/2021
2021 Honda Pilot SE 4dr SUV (3.5L 6cyl 9A)
3 of 3 people found this review helpful

Rides great, lots of features but navigation is extra and expensive so I skipped navigation. Added backup sensors instead.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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2 out of 5 stars

Made without care

BB, 02/02/2023
2021 Honda Pilot EX-L 4dr SUV AWD (3.5L 6cyl 9A)
3 of 3 people found this review helpful

I would recommend this vehicle to no one. I am sitting in the dealership yet again, this time to get the windshield washer hose replaced at a cost of at least $300 I was told. I have the EX – L model. I am losing count of how many times I’ve had to bring this thing to the dealership for The umpteenth time to get something fixed that should not be broken in a car there’s it’s not even two years old yet. The dealership where I bought it from gives me a value of between 16 and $20,000 for this car. This two year old car which was the highest model they made in 2021. I’m so disgusted with the lack of attention and care on to put into making this car. The so-called “safety“ system are insanely oversensitive and I turn them off every time I get in the car because of that. Now one of them is having its self fixed today because of a recall on one of them. Trim goes flapping in the breeze when I drive down the road, the brakes make a grinding sound and when I forced a mechanic to take a ride with me it took me 10 minutes to get him to admit that this was what he called a quote on the thing“. Too many other things have happened to enumerate here but take my advice and look elsewhere for your next third row SUV.

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5 out of 5 stars

Special Edition model review

Rhynestone, 09/02/2021
updated 09/09/2022
2021 Honda Pilot SE 4dr SUV (3.5L 6cyl 9A)
3 of 3 people found this review helpful

Great SUV with 8 seats. With all the driver assisting features and smooth ride and handling, this vehicle is impressing us. We enjoy the 9 speed tranny and the 3.5L V6 produces a nice punch when needed (especially in Sport mode). We own the AWD version as we live in snow country and have not used it thus far in snow mode but have driven it on very wet paved roads (1" flowing water) and it handled very well at reasonable speeds for the conditions. We like the versatility of the seating as we can lay down each of the back rows to increase cargo space as needed and then seat 8 when needed as well. The middle seats are adjustable to allow slightly more room for the rear seat. We test drove an Acura MDX and felt the Pilot had more room for all passengers. We like all of the USB charging ports located in the vehicle. Connecting our phones is easy enough with our android devices (except the wifi connection). We like the wireless charging station as well. We own an accord and used to own a civic and were/are pleased with those vehicles so we expect great things from this vehicle as well. (over 1 yr later and still like this vehicle)

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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1 out of 5 stars

It almost killed my wife and son

Soledad p, 07/04/2021
2021 Honda Pilot LX 4dr SUV (3.5L 6cyl 9A)
16 of 24 people found this review helpful

The system went completely haywire it revved and went into gear on its own accelerated then went into Park at a stoplight where oncoming traffic was approaching and almost killed my son and wife it has serious flaws there is Major electrical issues all systems went haywire and now all check engine lights and warnings are showing on dash it won't go into gear I was waiting for a tow truck for 5 hours on the 4th of July it is the worst vehicle you can ever own I am taking this vehicle which is a 2021 Honda pilot back to the dealership and I am suing them

Safety
1 out of 5 stars
Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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