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Used 2021 Honda Pilot Consumer Reviews

3.9 out of 5 stars
84 reviews

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5 out of 5 stars

Pilot round 2

Ken Y, 08/12/2021
2021 Honda Pilot EX-L 4dr SUV (3.5L 6cyl 9A)
4 of 4 people found this review helpful

This is our second Pilot. We looked at a few other mid size SUVs but we chose the Pilot again. It is definitely one of the larger ones and overall everyone felt that the seats were more comfortable and had much more room. It wasn’t the most powerful or nimble of the ones we test drove, but it handles pretty well and has enough power. Other dealers were only ordering the highest levels with the expensive options but the SE and the EXL come nicely equipped and I didn’t feel like I was being forced to purchase vehicles with 12 speakers and surround sound or giant panoramic roofs etc. to pad the dealer’s pocket during this car shortage.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

New 2021 Pilot

A Pilot Lover, 12/13/2020
2021 Honda Pilot EX 4dr SUV (3.5L 6cyl 9A)
6 of 7 people found this review helpful

Love the Pilot! This is my second purchase of a Honda Pilot. The extra space that the Pilot affords over the CRV is just what is needed for running errands and family trips. This new Pilot, with all the safety features, also seems easier to drive than the older version.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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2 out of 5 stars

"Utility" part of SUV is expensive!!!

Mark, 08/31/2020
2021 Honda Pilot EX-L 4dr SUV AWD (3.5L 6cyl 9A)
47 of 70 people found this review helpful

It's a $2471 adder to get that 5000 lb tow rating. Down to $1400 for just adding the dealer-installed hitch for 3500 lbs. Roof rack is a $600+ adder. If you want to do anything more than haul people, it gets expensive. I haven't seen other SUV options so expensive to add towing. If you have an SUV full of people for a trip, you'll need that roof rack. Ouch!

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
2 out of 5 stars
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1 out of 5 stars

Very disappointed in the 2021

Margo, 12/01/2020
2021 Honda Pilot EX-L 4dr SUV AWD (3.5L 6cyl 9A)
69 of 104 people found this review helpful

I had a 2017 and it was my favorite car I have ever owned. We recently got a 2021 and I absolutely HATE it! They made it so much more complicated and it’s the most distracting car I have ever owned. I have 3 loud, wild boys that are already distracting. Things I hate; The gear buttons, it has a time lag before it actually shifts into gear. I hate this feature so so much!! Getting it into low gear is ridiculous. It takes 2 to 3 steps with 2 to 3 different buttons. On slick roads, which I travel on much of the time, this is insanely inefficient. The Apple car play never works, it has to be managed through the phone so what’s the point. When radio stations are changed it makes a terrible sound like you have a flat tire. The volume buttons on the steering wheel are set too far in so you have to look down to find them. Defeats the purpose. The steering wheel seizes and shakes while an orange brake light flashes on the dash. Still can’t figure out why it does that but it’s an awful rush of fear adrenaline. I miss the right turn camera in the 2017. Overall the features in the 2021 made it the worst and most distracting car to drive and terrible in winter conditions.

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5 out of 5 stars

Love ‘21 SE over ‘17 EX-L

OJ Silk, 02/04/2021
2021 Honda Pilot SE 4dr SUV AWD (3.5L 6cyl 9A)
5 of 6 people found this review helpful

Owned a ‘17 EX-L prior. Upgraded to ‘21 SE for safety features. So happy I did. Info-system noticeably improved as well.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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