Used 2021 Honda Pilot Consumer Reviews
$47,000 PIECE OF JUNK PLEASE BUYER BEWARE!!
Bought a brand new Piolet Touring Edition AWD in June of 2021. Liked the burgundy color and seemed right for me. Just a week after owning it the trouble began. Hot summer here in Ohio and the AC totally blows HOT AIR. The only time it will even begin to work is on the freeway. You have to leave it on LOW or in the '50s to even begin to cool. The driver-side mirror glass is so loose you cannot see through it, looks as if it's gonna fall out of the frame. The auto stop-start goes haywire every single time you come to a stop sign. It's so bad it makes a banging noise in the engine and surges the entire vehicle. Unacceptable right?? It gets worse!! The rear glass in the hatch isn't meeting the weather seal, so every time it rains water just pours in when you open the hatch. The driver's assistance computer is so glitchy that driving down a straight road with nobody around the Pilot will slam the breaks on and jerk the steering wheel almost as if you were going to hit someone head-on. So we take it to the local Honda dealer. They are 3 weeks!! Yes!! 3 Weeks out from even looking at my SUV. They told me upfront they could NOT fix the mirror because Honda doesn't have parts due to Covid-19. They said the AC checked out in specs. If we do not like the auto stop-start or the driver-assist features turn them off. We get the car back and it's even WORSE than what it was with all these problems than before we took it in. The pilot goes back to the dealer for the 2nd time and again a 3 week wait!! This time they had a field tech from Honda of America look at it. Saying ALL IS FINE AND IN SPEC! REALLY!! Broken mirror, almost no AC, leaking water, and computer going haywire in SPECS?? The pilot goes back to the dealer a 3rd time now!!! Less than 2 months of ownership!!! They GLUED my mirror and told me the rest was in spec... So when is a $47,000 SUV that leaks water, mirror falling off, NO AC, and the driver assist functions all haywire in spec?? Our dealer will DO NOTHING! Drive farther, taking the Pilot to another dealer to be TOLD THE SAME THING!!! Called Honda of America stressing my issues. EXTREMELY RUDE!!! Telling me that some things are just this way because of the "COVID excuse" again and I will just have to live with some of the problems. I'm going to try the Ohio Lemon Law this week because I have more than 3 times Honda has failed to correct the same problem. The ONLY ONLY ONLY ONLY good thing I can say is it at least runs ok and the seats are comfortable. FLASHY PIECE OF JUNK!! Before buying a Honda!! DO SOME RESEARCH!! THEY ARE ALL THIS WAY!! Look it up on Google and other car reviews! NEVER WILL WE PURCHASE A HONDA AGAIN!! THE QUALITY IS JUNK!
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2021 Black Edition
The trunk motion sensor doesn't work to opem or close it and the charging station doesn't work as well. Now the speakers are starting to crackle. The gas range is 18 mpg. I wasn't expecting to use that much gas even with eco boost on. Its great vehicle but not a great car if you have to commute far everyday. Also, gas tank is extremely small only hold 300 miles of gas. I am constantly filling up my tank.
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- EX-L 4dr SUVMSRP: $18,99812 mi away
- EX-L 4dr SUVMSRP: $17,99038 mi away
- SE 4dr SUVMSRP: $25,47728 mi away
Suspension problem
I have had my Pilot for 6 months and it’s sounds like a wagon from the 1800’s. The suspension is wearing out so quickly that it worries me what problems it will bring in the future. I live in the city and I don’t take it off road . So I don’t know why it’s been giving me so many problems and the dealership is no help just put off my parts for a month and still nothing. I feel like they are trying to play one on me on the warranty
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Honda issues
2021 Honda Pilot we had the cracking issue with the radio and they fixed it. works fine now for about a month. new issue is, I use the auto for the heat control and every once in a while exhaust blows into the car. Any one else had that issue. Honda says they have never heard that issue before. dropped it off today to see what can be done.
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Refined ride
I had a 2016 Pilot that pleased me for the 5 years I owned it. I now have a 2021 and am even more pleased - the ride is more refined (smooth and quiet).