Used 2020 GMC Acadia Consumer Reviews
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We have a limited number of reviews for the 2020 Acadia, so we've included reviews for other years of the Acadia since its last redesign.
Back up camera and sun shade problems.
James in TN, 11/22/2020
updated 02/13/2025
2020 GMC Acadia Denali 4dr SUV AWD (3.6L 6cyl 9A)
11 of 14 people found this review helpful
02/09/24 Latest problem with 2020 GMC Arcadia Denali: All four wheel covers started peeling (only have 13,500 miles). Even though the car is considered as being out of warranty, I felt that GMC should replace these as no cost to me. Local dealership submitted a request to do just that. But GMC declined to do so. I understand that I am not the only person to have this problem. After buying a high price, top of the line vehicle, I thought wheel covers should last longer than just over three years. I guess not. At least that appears to be GMC’s opinion. Customer opinion must not count much any more. It’s ashamed GMC will loose a customer over their lack of quality control of a wheel cover. Dealer replaced entire back up camera system including radio unit. Took a number of visits to get this addressed. Took over a month getting parts to make repairs. Back seat sun shade won’t totally close. Front seat shade is slow to open. It seems that GMC can’t get a manual shade to work and dealer can’t fix this problem. Will think twice before considering another GMC product. Update May 2021: Still having problems with the second row roof shade. The plastic latch has actually broken and shade will not latch or close, leaving the shade entirely open (no sun protection at all). GMC actually replaced the shade latch, but original gap still exist with no way to solve the original problem of light entering cabin. Still waiting for a solution to a shade that won’t entirely close to prevent sunlight entering cabin. 11/27/2022 Received a notice letter from GMC on a safety recall N222378380 rear view camera not functioning properly. This addresses previous problems I have discussed. Letter states that “Parts to repair are not currently available, but when parts are available, your GMC dealer will replace the affected coaxial cables. This service will be performed for you at no charge.” They will sent a “second letter” when parts are available and asking to take car to GMC dealer for service. My other problem with back seat shade not totally closing has not been addressed as of this time. 02/01/23 took Arcadia for camera recall parts installment. It seems to work for now BUT: during install they cracked the back side panel on driver’s side and informed me they would replace. Ordered panel. 03/01/23 Told part was on back order. Will this ever end?
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No problems so far
john manata, 02/21/2021
updated 09/13/2023
2020 GMC Acadia AT4 4dr SUV AWD (3.6L 6cyl 9A)
6 of 7 people found this review helpful
my model is a sle with the 3.6 6 cyl. which isnt listed under the model catagory, ive had my gmc about 3 months with no complaints. plenty of room and comfort. the 6 cyl. provides plenty of power to move quickly. so far through 2 snowstorms it has performed flawlessly in awd mode. the heated seats are a nice option and the remote start is a must have. i dont use the 3rd row seats so there is plenty of storage space with them stowed flat. styling is nice but id like to get rid of the roof rails. fit and finish is nice so far no problems.still no problems after 3 years. I’m glad I can change my own oil with the filter located in a easy to reach spot.
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2020 GMC Acadia for sale near you
3 of 26 listings
- Denali 4dr SUVMSRP: $36,98729 mi away
- Denali 4dr SUVMSRP: $25,72725 mi away
- SLT 4dr SUVMSRP: $20,387In-stock online
See all 26 listings
Missing Features
2020ACADIA, 10/17/2019
2020 GMC Acadia Denali 4dr SUV AWD (3.6L 6cyl 9A)
43 of 62 people found this review helpful
The 2020 wasn't in stock so it was delivered. I wanted to buy American. Mine is supposed to come equipped with Heads Up Display. I paid for the feature, it shows on my window sticker and all other paperwork. The hardware is missing for the feature entirely. Spoke to another 2020 owner and his model was missing hardware for the emergency collision braking. Mine has the lane change alert and emergency braking. I don't think the lane change alert and emergency braking works properly. Doesn't seem to detect when I leave the lane or come too close to the vehicle in front of me most of the time. It isn't an issue with the settings. I told the dealership about the missing feature and so far they are confused without explanation or resolution. When I ordered the vehicle I saw a big flat surface between the buttons of the GPS. I though that was a touch pad but it is just dead space. The GPS screen looks dated compared to other vehicles with a large flush glass panel. Also the gaps between the interior panels are too noticeable. Only the drivers floor mat has a hook to hold in in place. All the other mats just slide around. The shuddering from the start stop feature is extremely noticeable so that must be disabled. There is a nob that allows the driver to switch between 2wd and 4wd. There is no setting for intuitive AWD that stays in 2wd and switches to 4wd when slip is detected. Also the pricing for this model is higher than what I consider superior models; Subaru, KIA, Hyundai, etc. I hope other 2020 owners have a better experience.
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excellent vehicle and very reliable.
Jeff Johnson, 07/06/2019
updated 01/10/2025
2019 GMC Acadia SLT-2 4dr SUV AWD (3.6L 6cyl 6A)
13 of 18 people found this review helpful
very good gas mileage great ride very quiet interior. No problems at all with anything.
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My wife loves this car!
Mark Vroom, 08/16/2020
2020 GMC Acadia Denali 4dr SUV (3.6L 6cyl 9A)
7 of 9 people found this review helpful
A lot of car for the money
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