Used 2020 GMC Acadia Consumer Reviews
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We have a limited number of reviews for the 2020 Acadia, so we've included reviews for other years of the Acadia since its last redesign.
Damaged Rocker Panel
IJ, 07/23/2019
2019 GMC Acadia SLT-1 4dr SUV AWD (3.6L 6cyl 6A)
148 of 180 people found this review helpful
I bought a brand new 2019 Acadia. Three days later, after an hour drive on a hot weather, I tried getting out of the passenger door and the rocker panel bent. From the vehicle running for an hour and being in the sun it caused the metal to expand which caused the door to catch the rocker panel and bend/damage it. GMC did not leave enough room between the door and the rocker panel. I brought my vehicle to the body shop and the body shop was told by GMC to repair the panel. It is a GMC defected and they refused to replace the rocker panel. GMC brought a rep out to look at the repair and he said "it looks good". I do not care what it looks like. I paid for a brand new vehicle. I want a new rocker panel put on, since it is a GMC defect. After a month of battling with GMC, I told them I will contact the BBB and post review like this and they told me go ahead. I will never buy another GM product. I will take my business somewhere where it is appreciated.
Poor choice
Me, 02/21/2021
2020 GMC Acadia Denali 4dr SUV AWD (3.6L 6cyl 9A)
11 of 12 people found this review helpful
Transmission failed on my way to work..in wed..needs a new one at 8879 miles
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2020 GMC Acadia for sale near you
3 of 34 listings
- AT4 4dr SUVMSRP: $18,99821 mi away
- Denali 4dr SUVMSRP: $24,49821 mi away
- Denali 4dr SUVMSRP: $29,89847 mi away
See all 34 listings
Major Breakdown, Inadequate GM Support
Mark, 05/01/2019
2019 GMC Acadia SLT-1 4dr SUV AWD (3.6L 6cyl 6A)
125 of 154 people found this review helpful
My family has been a loyal GM customer for many years. So, without reservation and excited that we purchased a new 2019 GMC Acadia SLT1. Our feelings quickly changed. With only 645 miles, it suffered a transmission failure that left us stranded 350 miles from home. When we were able to get it in for repairs the next day, they determined the problem was so severe that we needed to leave the car for a number of days before it was fixed. Needing to get home, we had no choice but to arrange for transportation and then come back later to pick up the car. While GM made the repairs under warranty, they have not done much to alleviate our concern that our new Acadia is unreliable and therefore unsafe. They also refused to reimburse us for the over $400 of out of pocket expenses we incurred as a result of the breakdown and return trip to pick up the car. Reimbursement would have been a fair thing to do if GM truly cared about supporting their products and customers. If we had it to do over again, we would never have purchased an Acadia.
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2019 Arcadia Denali was a lemon
rick s, 07/25/2022
2019 GMC Acadia Denali 4dr SUV (3.6L 6cyl 6A)
6 of 6 people found this review helpful
I bought my 2019 GMC Arcadia Denali June of 2020 with 18000 miles.The 25 months or 10,000 miles I had the car in the shop more than 10 times for issues such as front suspension issue, sunroof issue,defrost never worked properly, airconditioning would work intermitently, air condition seat issues, as well as the last issue before I sold was the thermostat failed and car overheated.The car had alot of issues before it hit 28,000 miles.Luckily I was able to sell the vehicle while used car prices are high.This was the first and last GM product I will ever by.Also the shifter was replaced before I bought the car as well.
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So far Love it!
Huntstuff, 12/05/2020
2020 GMC Acadia SLT 4dr SUV (2.0L 4cyl Turbo 9A)
6 of 6 people found this review helpful
I have only had the 2020 SLT Acadia a few days but so far I love everything about it. It surprised me how quite and smooth driving is. The 2.0 turbo feels more than adequate. The captain chairs are wonderful. The only thing I miss is the lane centering that came standard on other brands. Overall 5 stars.
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