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Used 2020 GMC Acadia Consumer Reviews

3.7 out of 5 stars
75 reviews

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We have a limited number of reviews for the 2020 Acadia, so we've included reviews for other years of the Acadia since its last redesign.

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Pros
Cons
1 out of 5 stars

Stay away for a while

Former Acadia Fan, 01/09/2020
2020 GMC Acadia Denali 4dr SUV AWD (3.6L 6cyl 9A)
88 of 98 people found this review helpful

As much as I wanted to love my Acadia Denali I just can't. I purchased it in September 2019 and it has been at the dealer since mid November for various issues ( Navigation, Radio, Touchscreen, Emergency Parking Brake, Noise in the rear, defective Headliner, Defective weather seal). It is really a beautiful vehicle, but the early production ones definitely have a quality issue. My hope is that it will get better in due time, but right now I just can't recommend it. I had a 2017 Acadia Denali prior to the 2020 and loved it thus the reason I got it again. Unfortunately, at this time I just can't recommend this car.

Safety
5 out of 5 stars
Technology
1 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
1 out of 5 stars
Value
3 out of 5 stars
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1 out of 5 stars

Gear Shift

Gear shift, 04/13/2020
2019 GMC Acadia SLT-1 4dr SUV AWD (3.6L 6cyl 6A)
19 of 20 people found this review helpful

We have a 2019 Acadia SLT, bought brand new and have had a problem with the gear shift from the beginning. Just occasionally at first, but now has become a real pain!! When we put it in park it keeps saying put vehicle into park and won’t stop dinging no mater what we do until we finally have to start it and MOVE it, sometimes more than once to finally get it to say it’s in park!

Safety
3 out of 5 stars
Technology
3 out of 5 stars
Performance
3 out of 5 stars
Interior
4 out of 5 stars
Comfort
3 out of 5 stars
Reliability
2 out of 5 stars
Value
2 out of 5 stars
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2 out of 5 stars

Transmission Ruins the whole car

John Z, 09/14/2020
2019 GMC Acadia SLT-1 4dr SUV AWD (3.6L 6cyl 6A)
14 of 15 people found this review helpful

I have a 2019 AWD and it was great for the first 2500 miles or so, then the transmission started to slip on the 2 to 3 upshift. Now at 9100 miles it shifts horrible and you feel very downshift too. The car feels like someone is stepping on the brake between shifts. Rest of the car is ok. Looks good to me and handles ok. The stock headlights are the dimmest I've ver seen. had to upgrade bulbs just to see where I was going. Thx goodness mines a lease. RUN AWAY. Not a good car.

Safety
5 out of 5 stars
Technology
3 out of 5 stars
Performance
1 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
2 out of 5 stars
Value
2 out of 5 stars
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5 out of 5 stars

Best SUV so far

BaxterFranks, 05/30/2019
2019 GMC Acadia SLT-1 4dr SUV (2.5L 4cyl 6A)
18 of 20 people found this review helpful

Previous SUV type vehicles: 1976 Jeep CJ5, 1996 Chevy Blazer, 1999 Dodge Durango, 2003 Hyundai Santa Fe, 2007 Chevy Tahoe, 2013 Caddy SRX. The 2 Chevy's and the Caddy were the best of the bunch with the Caddy being the best. Now the Acadia. I'm currently 4 months and 3,000 miles into ownership. It now owns the top spot for my SUV ownership experience. I shopped the Pilot & Highlander also and ultimately bought the Acadia SLT-1. The ride and handling is great and on par with the Caddy. The 3.6l v6 mpg is best, higher than the 2.7l v6 in the 2003 Hyundai. The Tahoe being so large had its inherent handling issues, but was still better than the Dodge. The features that swayed me to the Acadia vs Pilot, Highlander, XT5, Traverse or Enclave. Leather seating in a vehicle without sunroof. I only open the sunroof and widows on any of our vehicles when my wife gives a lustful eye when we drive by a convertible (our convertible disease is another story). So that cost savings and GM incentives wipeout the lower depreciation rates on the Pilot & Highlander. Next, reliability. I have owned multiple GM cars for 10 years and 100k miles with no problems(my latest being a Pontiac 2008 G8 which is currently being driven by my son). Likewise the Tahoe(100k miles) and SRX(80k miles(totally at 65mph, T-boned a driver who failed to yield)(yes we walked away)) were issue free. SLT-1, optional 3.6L V6 & towing package.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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1 out of 5 stars

Blown head and head gasket right out of the gate!

PissedOffwithLemon , 10/27/2019
2019 GMC Acadia SLE-1 4dr SUV (2.5L 4cyl 6A)
26 of 30 people found this review helpful

It was acting strange after it was purchased brand new and shuddered, then check engine lights came on and it blew the head gasket and cylinder head. Barely made it to dealership 1/2 mile away! Took 14 days to get the parts and fix! And, it had other codes and I never saw where that was fixed! Horn was honking for no reason and I got an Onstar alert that the security system was activated. It’s because this is haunted with problems, Biggest lemon I ever seen. According to my states rules, this hasn’t qualified as a lemon...yet! Anybody ever heard of buying a new vehicle with a blown gasket and bad cylinder service head...me neither! 2.5l engine, by the way. Still trying to figure out if I should dump it and lose money, wait until it qualifies for the lemon law or just put up with all the problems! Lose, lose options!

Safety
1 out of 5 stars
Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
1 out of 5 stars
Comfort
1 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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