Skip to main content

Used 2020 GMC Acadia Consumer Reviews

3.6 out of 5 stars
70 reviews
3...

See Edmunds pricing data

Has Your Car's Value Changed?

Used car values are constantly changing. Edmunds lets you track your vehicle's value over time so you can decide when to sell or trade in.

Price history graph example
We have a limited number of reviews for the 2020 Acadia, so we've included reviews for other years of the Acadia since its last redesign.

Trending topics in reviews

Pros
Cons
5 out of 5 stars

Great comfortable vehicle

Alan, 08/14/2019
updated 08/17/2020
2019 GMC Acadia Denali 4dr SUV (3.6L 6cyl 6A)
10 of 10 people found this review helpful

My second Acadia and I really enjoy the new features. My Denali has the technology package that not only keeps me in my lane when cruising, it gives me a surround camera view when parking. Would love to have this on every vehicle. Lots of space for the family and grandkids and with all of the AC capabilities everyone stays cool and comfortable. The vehicle is great for road trips with the adaptive cruise control and handles well even in the snow.Lots of storage, plenty of legroom, even on the 3rd row,. I can not believe how much I enjoy the technology package, Being able to see a 360 view as if in a drone over the car when you park. My only problem is that I enjoy it so much, I look for it in my other cars and am disappointed.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
Report Abuse

1 out of 5 stars

Gear Shift

Gear shift, 04/13/2020
2019 GMC Acadia SLT-1 4dr SUV AWD (3.6L 6cyl 6A)
16 of 17 people found this review helpful

We have a 2019 Acadia SLT, bought brand new and have had a problem with the gear shift from the beginning. Just occasionally at first, but now has become a real pain!! When we put it in park it keeps saying put vehicle into park and won’t stop dinging no mater what we do until we finally have to start it and MOVE it, sometimes more than once to finally get it to say it’s in park!

Safety
3 out of 5 stars
Technology
3 out of 5 stars
Performance
3 out of 5 stars
Interior
4 out of 5 stars
Comfort
3 out of 5 stars
Reliability
2 out of 5 stars
Value
2 out of 5 stars
Report Abuse
2 out of 5 stars

Transmission Ruins the whole car

John Z, 09/14/2020
2019 GMC Acadia SLT-1 4dr SUV AWD (3.6L 6cyl 6A)
14 of 15 people found this review helpful

I have a 2019 AWD and it was great for the first 2500 miles or so, then the transmission started to slip on the 2 to 3 upshift. Now at 9100 miles it shifts horrible and you feel very downshift too. The car feels like someone is stepping on the brake between shifts. Rest of the car is ok. Looks good to me and handles ok. The stock headlights are the dimmest I've ver seen. had to upgrade bulbs just to see where I was going. Thx goodness mines a lease. RUN AWAY. Not a good car.

Safety
5 out of 5 stars
Technology
3 out of 5 stars
Performance
1 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
2 out of 5 stars
Value
2 out of 5 stars
Report Abuse

5 out of 5 stars

Best SUV so far

BaxterFranks, 05/30/2019
2019 GMC Acadia SLT-1 4dr SUV (2.5L 4cyl 6A)
18 of 20 people found this review helpful

Previous SUV type vehicles: 1976 Jeep CJ5, 1996 Chevy Blazer, 1999 Dodge Durango, 2003 Hyundai Santa Fe, 2007 Chevy Tahoe, 2013 Caddy SRX. The 2 Chevy's and the Caddy were the best of the bunch with the Caddy being the best. Now the Acadia. I'm currently 4 months and 3,000 miles into ownership. It now owns the top spot for my SUV ownership experience. I shopped the Pilot & Highlander also and ultimately bought the Acadia SLT-1. The ride and handling is great and on par with the Caddy. The 3.6l v6 mpg is best, higher than the 2.7l v6 in the 2003 Hyundai. The Tahoe being so large had its inherent handling issues, but was still better than the Dodge. The features that swayed me to the Acadia vs Pilot, Highlander, XT5, Traverse or Enclave. Leather seating in a vehicle without sunroof. I only open the sunroof and widows on any of our vehicles when my wife gives a lustful eye when we drive by a convertible (our convertible disease is another story). So that cost savings and GM incentives wipeout the lower depreciation rates on the Pilot & Highlander. Next, reliability. I have owned multiple GM cars for 10 years and 100k miles with no problems(my latest being a Pontiac 2008 G8 which is currently being driven by my son). Likewise the Tahoe(100k miles) and SRX(80k miles(totally at 65mph, T-boned a driver who failed to yield)(yes we walked away)) were issue free. SLT-1, optional 3.6L V6 & towing package.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
Report Abuse

1 out of 5 stars

Damaged Rocker Panel

IJ, 07/23/2019
2019 GMC Acadia SLT-1 4dr SUV AWD (3.6L 6cyl 6A)
144 of 174 people found this review helpful

I bought a brand new 2019 Acadia. Three days later, after an hour drive on a hot weather, I tried getting out of the passenger door and the rocker panel bent. From the vehicle running for an hour and being in the sun it caused the metal to expand which caused the door to catch the rocker panel and bend/damage it. GMC did not leave enough room between the door and the rocker panel. I brought my vehicle to the body shop and the body shop was told by GMC to repair the panel. It is a GMC defected and they refused to replace the rocker panel. GMC brought a rep out to look at the repair and he said "it looks good". I do not care what it looks like. I paid for a brand new vehicle. I want a new rocker panel put on, since it is a GMC defect. After a month of battling with GMC, I told them I will contact the BBB and post review like this and they told me go ahead. I will never buy another GM product. I will take my business somewhere where it is appreciated.

Report Abuse
3...
Items per page:
5